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Showing 17,201 - 17,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52229077 | Insider tier issue | Solved | Normal |  Cordie Jaskolski | — |  Darryl Jacobi | shipping | 22h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 60383983 | Influencer code not working | Solved | High |  Omar Herzog | — |  Miss Amber Hintz Sr. | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 85606885 | Refund not received | Solved | High |  Elsie Schumm | — |  Jacklyn Dare | returns | 2h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | |
| 07318044 | Missing items in shipment | Open | High |  Ana Senger | — |  Garth Dooley | Social | influencerfragrancegift-card | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 50417174 | Insider tier issue | Solved | High |  Zackary Cruickshank | — |  Kaela Friesen | — | 14h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 99236519 | Cancel subscription / Auto-replenish | Solved | Normal |  Daniella Berge | — |  Steve O'Conner | appvip | 1h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 33475107 | Missing samples in order | Solved | Normal |  Jermaine Johns | — |  Dr. Mandy McLaughlin | Chat | gift-cardvip | 21h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 76545620 | BOPIS order cancelled at store | Solved | Normal |  Jimmie Osinski | — | Darryl Jacobi | refund | 21h | ⊘Not fired | — | — | — | Sep 29, 2025 | - | |
| 07554920 | Cancel order request | Solved | Normal |  Velda Baumbach | — |  Amely Pacocha | Chat | returnsdamaged | 6h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - |
| 72606506 | Price match request | Solved | Normal |  Mathew Green | — |  Kip Schroeder IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - |
| 16677358 | BOPIS order cancelled at store | Solved | High |  Petra Bogisich | — |  Julie Hodkiewicz | Phone | influencerrefundwholesale | 1d 5h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - |
| 69809026 | Address change after shipping | Solved | Low |  Shirley Cartwright | — |  Chaz Renner | — | 22h | ●Responded | 5/5 | — | — | Feb 2, 2026 | - | |
| 65170089 | Pro discount enrollment | Solved | Low |  Hollie Wunsch | — |  Mr. Eliza Gerhold IV | fragranceshippingwholesale | 13h | ⊘Not fired | — | — | — | Apr 29, 2026 | - | |
| 08713328 | Cancel subscription / Auto-replenish | Solved | Normal |  Tyra Konopelski DDS | — | Dr. Mandy McLaughlin | — | 2d 23h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 12437846 | Item authenticity concern | Solved | Normal |  Geraldine Bahringer | — | Chaz Renner | loyaltyinfluencerdamaged | 6h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |
| 08973869 | App crashes at checkout | Solved | Normal |  Ralph Pagac | — | Miss Amber Hintz Sr. | samplesdamaged | 4h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | |
| 07180846 | Question about product ingredients | Solved | High |  Mrs. Sylvia Kshlerin Sr. | — |  Mr. Cade Senger | Chat | — | 2d 18h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 18933831 | Missing items in shipment | Open | High |  Ethelyn Marquardt | — | Steve O'Conner | samplesapp | - | —Skipped | — | — | — | May 17, 2026 | - | |
| 82004131 | App login problem | Solved | Normal |  Jazmyne Anderson | — | Chaz Renner | bopis | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 41896220 | Address change after shipping | Solved | Normal |  Jerald Schulist | — |  Leonard Waters-Howell | gift-card | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 55543097 | Question about product ingredients | Solved | Normal |  Alyssa Christiansen | — | Jacklyn Dare | — | 1d 9h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 02539420 | Lost package follow-up | Solved | Normal |  Freddie Huel-Leffler | — |  Oscar O'Hara | fragranceinfluencerloyalty | 11h | ●Responded | 4/5 | — | — | Aug 21, 2025 | - | |
| 50459645 | Shipping cost question | Solved | Normal |  Joe Denesik | — | Oscar O'Hara | Social | damagedbopis | 2d 1h | ⊘Not fired | — | — | — | Jun 28, 2025 | - |
| 59055689 | Question about product ingredients | Solved | Normal |  Karla Conroy | — | Dr. Mandy McLaughlin | Chat | shade-matchwholesale | 15h | ●Responded | 4/11 | — | — | Oct 10, 2025 | - |
| 12927085 | Wholesale order question | Pending | Normal |  Maureen Schoen | — | Kip Schroeder IV | shippingsamplesvip | - | —Skipped | — | — | — | Oct 13, 2025 | - | |
| 68793729 | Discount code not working | Open | High |  Abraham Veum | — | Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Aug 26, 2025 | - |
| 90792662 | Allergic reaction concern | Solved | Urgent |  Roberto Kovacek | — |  Yazmin Jast | Chat | vip | 12h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - |
| 28307182 | Item authenticity concern | Solved | Normal |  Toby Mosciski | — | Garth Dooley | — | 1h | ●Responded | 4/5 | — | — | Jul 18, 2025 | - | |
| 96342748 | Loyalty points not posting | Solved | Normal |  Audie Goyette | — |  Mr. Skyla Trantow | Chat | — | 4h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - |
| 35818028 | Cancel order request | Solved | Low |  Ms. Sally Pfeffer | — |  Tommy Kuvalis | wholesale | 21h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 76441166 | BOPIS pickup not ready | Solved | High |  Claude Reinger-Beatty | — | Dr. Mandy McLaughlin | refund | 5h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 75441253 | Return after 30-day window | Solved | High |  Pam Rau | — | Jacklyn Dare | Chat | shippingapp | 14h | ●Responded | 5/5 | — | — | Jan 14, 2026 | - |
| 85953183 | Missing samples in order | Solved | Normal |  Shelia Kerluke | — | Steve O'Conner | Chat | — | 5h | ⊘Not fired | — | — | — | Aug 12, 2025 | - |
| 06783572 | Lost package follow-up | Solved | Normal |  Janice Hessel | — |  Vilma Gusikowski | Chat | wholesale | 5h | ●Responded | 4/5 | — | — | Nov 14, 2025 | - |
| 35728116 | Where is my order? | Solved | Normal |  Idella Goldner-Rodriguez | — | Amely Pacocha | Social | shipping | 8h | ⊘Not fired | — | — | — | Feb 20, 2026 | - |
| 35648171 | Address change after shipping | Solved | Normal |  Grace Wilderman V | — |  Faith Hilll | Social | shade-match | 6h | ⊘Not fired | — | — | — | Sep 9, 2025 | - |
| 59987675 | BOPIS order cancelled at store | Pending | Low |  Dr. Donavon Sporer | — | Oscar O'Hara | — | - | —Skipped | — | — | — | Aug 14, 2025 | - | |
| 67155103 | Cancel subscription / Auto-replenish | Solved | Normal |  Dr. Bradly Lind | — | Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 36522190 | Refund not received | Open | Low |  Paul Durgan | — | Julie Hodkiewicz | Chat | loyaltysamplesdamaged | - | —Skipped | — | — | — | Jul 18, 2025 | - |
| 35760296 | Return after 30-day window | Solved | Normal |  Michele Turcotte | — | Dr. Mandy McLaughlin | — | 20h | ⊘Not fired | — | — | — | Feb 14, 2026 | - | |
| 72386422 | Refund not received | Solved | Normal |  Stella Koch | — | Darryl Jacobi | Chat | returns | 3h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 98183523 | Insider tier issue | Pending | Normal |  Jay Langosh | — | Leonard Waters-Howell | Chat | fragrance | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 02110777 | Influencer code not working | Solved | Normal |  Lessie Parker | — | Mr. Cade Senger | Chat | refundgift-cardwholesale | 9d 21h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 82402701 | Item authenticity concern | Solved | Low |  Betty Cummerata | — |  Katrina Johns | damagedwholesalebopis | 1d 22h | ●Responded | 4/5 | — | — | Oct 29, 2025 | - | |
| 12696554 | Restock alert for backorder | Solved | Normal |  Gloria Jakubowski | Silver Lake Studios | Julie Hodkiewicz | gift-card | 2h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | |
| 80144474 | App crashes at checkout | Solved | Normal |  Alejandro Bednar | — | Vilma Gusikowski | influencerloyalty | 12h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 14121032 | Lost package follow-up | Solved | Normal |  Abe Smitham | — | Dr. Mandy McLaughlin | shipping | 17h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 36207087 | Address change after shipping | Pending | Normal |  Elijah Paucek | Pacific Beauty Distributors | Chaz Renner | Chat | refundshippingwholesale | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 63993532 | App login problem | Solved | High |  Reina Runte | — | Leonard Waters-Howell | shippingfragrance | 3h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 09587132 | Allergic reaction concern | Solved | High |  Constance Jakubowski | — |  Ignatius Cummerata | loyaltyvip | 1h | ●Responded | 5/5 | — | — | Jun 5, 2025 | - |