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32405259Price match requestPendingNormalMike Reichel V—Eula McKenzieEmail
bopisdamagedvip
-—Skipped———Oct 22, 2025-
86451754Restock alert for backorderSolvedHighLilla Batz—Kip Schroeder IVChat
fragrancesamplesrefund
5h○Sent, no reply———May 19, 2026-
42524856Pro discount enrollmentSolvedNormalTricia Kunde IV—Miss Amber Hintz Sr.Email
shipping
3h●Responded5/5——May 22, 2026-
85163859Price match requestSolvedHighKrystal Pollich—Amely PacochaChat
loyalty
5h●Responded7/11——Sep 26, 2025-
57638378Order arrived damagedSolvedNormalMr. Giovani Kuhn—Lily RaynorChat—1d 19h●Responded1/5——Mar 5, 2026-
89139607Influencer code not workingSolvedNormalRodney Mills III—Steve O'ConnerChat
samples
5h○Sent, no reply———Aug 11, 2025-
62513098Price match requestOpenLowLessie Parker—Ignatius CummerataEmail
influencerdamaged
-—Skipped———Feb 26, 2026-
79906876Missing samples in orderSolvedLowHank CristAtlas HospitalityGarth DooleyEmail
shipping
4h●Responded3/5——Sep 20, 2025-
97189534BOPIS order cancelled at storeSolvedNormalJeff Thompson—Mr. Eliza Gerhold IVEmail
bopis
4h○Sent, no reply———Sep 4, 2025-
54027098Question about product ingredientsSolvedNormalOrrin Lesch—Dr. Mandy McLaughlinChat—4h⊘Not fired———Sep 13, 2025-
24054915Pro discount enrollmentOpenLowDr. Bradly Lind—Dr. Mandy McLaughlinEmail
appwholesaleshipping
-—Skipped———Jun 25, 2025-
09938314BOPIS pickup not readySolvedNormalCarol Baumbach—Tommy KuvalisChat—1h○Sent, no reply———Dec 30, 2025-
65651257Wholesale order questionPendingNormalJenna Boyer-Ankunding—Ignatius CummerataChat
damagedinfluencer
-—Skipped———Apr 1, 2026-
75781122Gift card balance questionSolvedNormalNathaniel Lynch—Mr. Cade SengerEmail
fragrancereturnsrefund
5h○Sent, no reply———Dec 12, 2025-
32375580Allergic reaction concernSolvedNormalToby Mosciski—Mr. Cade SengerPhone—1h○Sent, no reply———Mar 9, 2026-
08057300Wrong shade sentSolvedLowAnita Littel—Mr. Lonie HudsonEmail
shade-matchloyalty
2h○Sent, no reply———Dec 18, 2025-
36152247Question about product ingredientsOpenNormalKaren Flatley—Kip Schroeder IVEmail
bopiswholesale
-—Skipped———Nov 21, 2025-
85462353Influencer code not workingSolvedNormalEugene Koepp—Garth DooleyEmail
returnsshade-match
4h○Sent, no reply———Nov 5, 2025-
37689179Foundation match helpPendingLowRalph Pagac—Julie HodkiewiczEmail—-—Skipped———Oct 2, 2025-
01033979Address change after shippingPendingNormalGrayce ZiemannNorth Star RetreatsSteve O'ConnerEmail
shippingreturns
-—Skipped———Jan 13, 2026-
79340963Discount code not workingSolvedUrgentOmar Herzog—Mr. Skyla TrantowEmail
refundreturnsvip
2d●Responded4/5——Jul 1, 2025-
49307929Order arrived damagedPendingLowMichael Raynor—Kip Schroeder IVEmail
vip
-—Skipped———Sep 21, 2025-
51287229Foundation match helpSolvedLowGeraldine Bahringer—Oscar O'HaraChat
loyalty
4h●Responded2/5——Dec 28, 2025-
63497350App crashes at checkoutSolvedNormalHarry Grimes—Oscar O'HaraEmail
vip
11h○Sent, no reply———Jul 16, 2025-
59185973Klarna / Afterpay split issueSolvedNormalTara DuBuque—Faith HilllEmail
shippinginfluencervip
6h○Sent, no reply———Oct 4, 2025-
28675841Wholesale order questionSolvedNormalDerrick HodkiewiczCoastal Spas & WellnessTommy KuvalisEmail
gift-cardsamples
6h○Sent, no reply———Jan 29, 2026-
86470884Influencer code not workingSolvedHighAmos Mills—Dr. Mandy McLaughlinEmail
shipping
5h○Sent, no reply———Mar 9, 2026-
99912213Price match requestSolvedLowAmy Weissnat—Mr. Eliza Gerhold IVEmail
loyaltysamples
2h○Sent, no reply———Jul 29, 2025-
04231527Cancel order requestSolvedLowAntonio Koss Sr.—Oscar O'HaraEmail
influencerfragrance
10h○Sent, no reply———Nov 3, 2025-
02885312Pro discount enrollmentSolvedHighHudson Tromp—Chaz RennerEmail
shade-matchreturns
22h●Responded10/11——May 28, 2025-
85998497Birthday gift not receivedOpenNormalVan Heaney—Chaz RennerChat—-—Skipped———Feb 10, 2026-
26360865Return after 30-day windowPendingNormalClyde Berge—Vilma GusikowskiSocial
influencervipgift-card
-—Skipped———Feb 13, 2026-
44398847Return after 30-day windowSolvedLowJordi Gulgowski-Kautzer—Miss Amber Hintz Sr.Email
bopisshade-matchwholesale
1d 17h○Sent, no reply———Jun 13, 2025-
36470964BOPIS pickup not readySolvedNormalVelda Baumbach—Mr. Skyla TrantowChat
loyaltyshippingapp
4h○Sent, no reply———Jul 31, 2025-
56389661Missing items in shipmentSolvedNormalVan Heaney—Kaela FriesenEmail—13h⊘Not fired———Aug 15, 2025-
39980728Foundation match helpSolvedHighSydni Tremblay—Chaz RennerEmail
samples
6h●Responded4/5——Aug 29, 2025-
42717717Lost package follow-upSolvedNormalBetty Cummerata—Eula McKenzieChat
wholesalereturnsfragrance
5h○Sent, no reply———Oct 17, 2025-
67600670Shipping cost questionPendingLowCarl Murphy—Yazmin JastEmail
gift-cardshippingwholesale
-—Skipped———Mar 5, 2026-
66500024Missing items in shipmentOpenNormalLester Sipes—Yazmin JastEmail
gift-cardvipbopis
-—Skipped———Jul 7, 2025-
71547654Cancel order requestSolvedNormalJoshua Douglas—Amely PacochaEmail
influencerwholesalefragrance
5d●Responded1/5——Jun 15, 2025-
87046523Birthday gift not receivedSolvedNormalMisty Douglas—Tommy KuvalisEmail
influencer
1d 19h○Sent, no reply———Oct 14, 2025-
83986701Influencer code not workingSolvedLowDr. Marjory Gislason—Dr. Mandy McLaughlinEmail
returns
1d 20h○Sent, no reply———Feb 15, 2026-
74385812Wholesale order questionSolvedNormalKrista Franecki—Dr. Mandy McLaughlinChat
influencershippinggift-card
1h●Responded5/5——Aug 21, 2025-
49200212Restock alert for backorderSolvedLowRhea Klein—Vilma GusikowskiPhone—6h●Responded4/5——Jan 1, 2026-
80141720Return after 30-day windowSolvedNormalCathy O'Keefe—Tommy KuvalisEmail
shippingloyaltyrefund
1d○Sent, no reply———Nov 28, 2025-
61074707App login problemSolvedNormalMr. Ian Witting—Mr. Cade SengerEmail—2d 16h○Sent, no reply———Jan 11, 2026-
30050719Klarna / Afterpay split issueSolvedNormalHarry Lynch DDS—Jacklyn DareChat
shipping
2h○Sent, no reply———May 7, 2026-
35239276Loyalty points not postingOpenNormalPaul Durgan—Tommy KuvalisChat
fragrance
-—Skipped———Nov 21, 2025-
82832381Missing samples in orderSolvedHighMontana Gutmann—Chaz RennerChat
loyaltybopis
2h○Sent, no reply———Jun 2, 2025-
95862671Refund not receivedSolvedNormalKraig Barrows DDS—Vilma GusikowskiPhone
influencerloyalty
5h○Sent, no reply———Sep 2, 2025-
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