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Showing 1,801 - 1,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49287364 | Store experience feedback | Closed | Normal |  Lester Morar | — |  Mr. Skyla Trantow | refund | 5h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 6, 2026 | |
| 88537251 | Missing items in shipment | Closed | High |  Betty Hahn | — |  Steve O'Conner | refundgift-card | 2d 4h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 | |
| 68574034 | App crashes at checkout | Closed | Normal |  Rowland Armstrong | — |  Julie Hodkiewicz | wholesalefragrancebopis | 3h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 6, 2026 | |
| 55458061 | Cancel order request | Closed | Low |  Jeffrey Rath | — |  Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 | |
| 15631640 | Pro discount enrollment | Closed | Normal |  Velda Baumbach | — | Steve O'Conner | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 |
| 68146909 | Loyalty points not posting | Closed | Low |  Miss Evalyn O'Connell DVM | — | Faith Hilll | appreturnsrefund | 6d 3h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 6, 2026 | |
| 24919877 | Shipping cost question | Closed | Normal |  Wanda Huels Jr. | — |  Ignatius Cummerata | influencersamplesvip | 3h | ●Responded | 7/11 | — | — | Mar 30, 2026 | Apr 6, 2026 | |
| 92572705 | Allergic reaction concern | Closed | High |  Mr. Johnathan Upton | — |  Mr. Lonie Hudson | — | 3d 2h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 | |
| 77420141 | Pro discount enrollment | Closed | Normal |  Rory Blanda | — |  Amely Pacocha | Chat | gift-cardreturns | 1d 1h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 |
| 13524112 | Influencer code not working | Closed | Low |  Scottie Schaefer DDS | — |  Mr. Eliza Gerhold IV | Chat | vip | 1h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 6, 2026 |
| 33577143 | Pro discount enrollment | Closed | Normal |  Charlene Towne | — |  Dr. Mandy McLaughlin | samples | 1h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 58053302 | Return after 30-day window | Closed | Normal |  Alisa Ward | — |  Garth Dooley | fragranceshade-match | 2d 1h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 6, 2026 | |
| 41590055 | Store experience feedback | Closed | Urgent |  Everette Bosco | — |  Chaz Renner | Chat | loyaltywholesalesamples | 1h | ●Responded | 10/11 | — | — | Apr 3, 2026 | Apr 6, 2026 |
| 58354449 | Cancel subscription / Auto-replenish | Closed | High |  Otis Corwin | — | Garth Dooley | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 |
| 24891637 | Lost package follow-up | Closed | Low |  Dominick Schuster | — | Mr. Eliza Gerhold IV | Chat | shade-matchshippinggift-card | 1d | ●Responded | 2/5 | — | — | Apr 1, 2026 | Apr 6, 2026 |
| 03813531 | Gift card balance question | Closed | Urgent |  Ressie Wunsch-Koch III | — |  Vilma Gusikowski | Chat | — | 23h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 |
| 58328138 | Cancel order request | Closed | Normal |  Aliyah Rutherford DDS | — |  Oscar O'Hara | Chat | — | 23h | ●Responded | 5/5 | — | — | Mar 31, 2026 | Apr 6, 2026 |
| 22232063 | Pro discount enrollment | Closed | Normal |  Carol Morissette | — | Mr. Lonie Hudson | appvipshipping | 23h | ●Responded | 4/5 | — | — | Apr 2, 2026 | Apr 6, 2026 | |
| 10803445 | Return after 30-day window | Closed | Normal |  Carol Stamm | — |  Jacklyn Dare | returnsapp | 22h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 | |
| 35614829 | Restock alert for backorder | Closed | Low |  Mrs. Juana Russel | — | Ignatius Cummerata | samplesloyalty | 22h | ●Responded | 1/5 | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 61091051 | Return after 30-day window | Closed | Normal |  Jaylon Turcotte | — |  Lily Raynor | Chat | loyaltyfragrance | 22h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 |
| 93460014 | Item authenticity concern | Closed | High |  Mrs. Geneva Orn | — | Dr. Mandy McLaughlin | — | 22h | ●Responded | 5/5 | — | — | Apr 4, 2026 | Apr 6, 2026 | |
| 20894580 | Restock alert for backorder | Closed | Low |  Ginger Schneider | — | Jacklyn Dare | — | 21h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 47770170 | Klarna / Afterpay split issue | Closed | Normal |  Dylan Bednar | Highland Apothecary Co |  Mr. Cade Senger | shade-matchdamagedreturns | 3d 21h | ⊘Not fired | — | — | — | Mar 29, 2026 | Apr 6, 2026 | |
| 94629410 | Wholesale order question | Closed | Low |  Merle Hermiston | — | Julie Hodkiewicz | bopis | 21h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 45622129 | Cancel subscription / Auto-replenish | Closed | Normal |  Ernestina Rau | — |  Katrina Johns | — | 19h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 91333836 | Store experience feedback | Closed | Normal |  Gilbert Rau | — |  Leonard Waters-Howell | loyaltyapp | 18h | ●Responded | 5/5 | — | — | Apr 2, 2026 | Apr 6, 2026 | |
| 91363088 | Allergic reaction concern | Closed | Normal |  Viola Kling MD | — | Chaz Renner | Chat | — | 17h | ●Responded | 9/11 | — | — | Apr 4, 2026 | Apr 6, 2026 |
| 48828549 | App crashes at checkout | Closed | Low |  Zachary Schmidt-Hudson | — | Vilma Gusikowski | refundshade-matchvip | 1d 16h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 6, 2026 | |
| 65673215 | Shipping cost question | Closed | High |  Devonte Tromp | — | Amely Pacocha | Chat | — | 15h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 6, 2026 |
| 30894225 | Gift card balance question | Closed | Urgent |  Yvonne Larkin | — |  Kip Schroeder IV | gift-cardapp | 13h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 | |
| 47372825 | Klarna / Afterpay split issue | Closed | Normal |  Miss Chance Watsica | — | Mr. Lonie Hudson | — | 11h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 6, 2026 | |
| 93646530 | Birthday gift not received | Closed | Urgent |  Enrique Walter | — | Garth Dooley | Chat | refundfragranceinfluencer | 10h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 6, 2026 |
| 79460675 | Item authenticity concern | Closed | Normal |  Miss Nellie Kessler | — | Garth Dooley | — | 10h | ●Responded | 4/5 | — | — | Mar 30, 2026 | Apr 6, 2026 | |
| 56543108 | Allergic reaction concern | Closed | High |  Claire Wiegand | — |  Kaela Friesen | shade-matchfragrancesamples | 1d 10h | ⊘Not fired | — | — | — | Mar 31, 2026 | Apr 6, 2026 | |
| 11251676 | App crashes at checkout | Closed | High |  Reta Cole-Crist | — | Vilma Gusikowski | shade-match | 9h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 15277472 | Missing items in shipment | Closed | Normal |  Phyllis Emard II | — | Leonard Waters-Howell | — | 7h | ●Responded | 10/11 | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 06397084 | Allergic reaction concern | Closed | Normal |  Ms. Josefina Collins | — | Oscar O'Hara | Chat | damagedinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 5, 2026 |
| 42745113 | Wrong shade sent | Closed | Normal |  Johnny Fay | — | Kaela Friesen | refundfragrancegift-card | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 5, 2026 | |
| 71990942 | Influencer code not working | Closed | Low |  Ms. Ramona Treutel | — | Garth Dooley | Social | influencer | 6h | ⊘Not fired | — | — | — | Apr 4, 2026 | Apr 5, 2026 |
| 30414377 | Gift card balance question | Closed | Normal |  Eleonore Blick | — | Chaz Renner | Chat | refund | 4d 5h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 5, 2026 |
| 47102677 | Wrong shade sent | Closed | Normal |  Ahmad Will | — | Garth Dooley | Phone | — | 4h | ●Responded | 2/5 | — | — | Apr 2, 2026 | Apr 5, 2026 |
| 81101068 | Lost package follow-up | Closed | Low |  Kendrick Reynolds | — | Garth Dooley | Chat | loyaltywholesaleinfluencer | 4h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 5, 2026 |
| 32515423 | Gift card balance question | Closed | Normal |  Miss Brady Heller | — |  Eula McKenzie | Chat | vipappdamaged | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 5, 2026 |
| 33366199 | Wholesale order question | Closed | High |  Brad Littel | — |  Tommy Kuvalis | Phone | bopissamples | 3h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 5, 2026 |
| 92749730 | Allergic reaction concern | Closed | Normal |  Josephine Bins | — | Faith Hilll | influencerloyalty | 3h | ●Responded | 1/11 | — | — | Mar 30, 2026 | Apr 5, 2026 | |
| 57621947 | Question about product ingredients | Closed | High |  Cristobal McKenzie | — | Leonard Waters-Howell | damagedinfluencer | 3h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 5, 2026 | |
| 60280539 | Question about product ingredients | Closed | Normal |  Travon Kuhic V | — | Mr. Eliza Gerhold IV | Chat | shippingsamplesinfluencer | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 5, 2026 |
| 97597907 | Refund not received | Closed | Normal |  Dr. Hermann Ferry | Marquee Events | Steve O'Conner | app | 2h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 5, 2026 | |
| 78969442 | Restock alert for backorder | Closed | High | Wanda Huels Jr. | — | Lily Raynor | Chat | fragrance | 2h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 5, 2026 |