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Showing 19,651 - 19,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69115048 | Price match request | Solved | Normal |  Marilou Larson | — |  Garth Dooley | — | 6d 15h | ⊘Not fired | — | — | — | Apr 6, 2026 | - | |
| 69468243 | Allergic reaction concern | Solved | Normal |  Olga Hegmann | — |  Katrina Johns | shippingwholesalegift-card | 2h | ●Responded | 5/5 | — | — | Dec 8, 2025 | - | |
| 73057533 | Wholesale order question | Solved | Low |  Eloy Glover | — |  Eula McKenzie | Chat | — | 4h | ●Responded | 4/5 | — | — | Mar 3, 2026 | - |
| 82915858 | Refund not received | Solved | Normal |  Max Block | — |  Steve O'Conner | Chat | gift-cardreturnsbopis | 19h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 42765665 | Klarna / Afterpay split issue | Open | High |  Maya Bernhard | — |  Chaz Renner | bopis | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 93157706 | Gift card balance question | Solved | Normal |  Cecilia Hilll | Quartz Gifting |  Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 41293247 | Wrong shade sent | Solved | Normal |  Yolanda Klocko | — | Garth Dooley | Phone | — | 4h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - |
| 31016665 | Address change after shipping | Solved | High |  Mrs. Nancy Sauer-Marks | Helix Talent |  Mr. Skyla Trantow | — | 10h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |
| 19148476 | Foundation match help | Solved | Normal |  Omari Wolf | — |  Julie Hodkiewicz | bopisrefund | 1d 2h | ●Responded | 1/5 | — | — | Feb 24, 2026 | - | |
| 92341600 | Allergic reaction concern | Solved | Normal |  Matilde Kreiger | — | Mr. Skyla Trantow | shade-match | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 53058122 | Cancel order request | Solved | Normal |  Mrs. Chelsea Grant | — |  Mr. Cade Senger | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 54574240 | Wholesale order question | Solved | Urgent |  Chad Little | — | Steve O'Conner | Chat | bopisvip | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 46123138 | Birthday gift not received | Solved | Low |  Nathaniel McClure | — |  Ignatius Cummerata | wholesalebopisgift-card | 2h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - | |
| 39738275 | Question about product ingredients | Solved | Normal |  Alisa Ward | — |  Darryl Jacobi | damagedvipgift-card | 4h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 86713891 | Store experience feedback | Open | Low |  Golda Bosco | — | Ignatius Cummerata | — | - | —Skipped | — | — | — | Dec 25, 2025 | - | |
| 74431418 | Item authenticity concern | Pending | Normal |  Althea Jacobi V | — | Steve O'Conner | samples | - | —Skipped | — | — | — | Aug 30, 2025 | - | |
| 26077329 | Missing items in shipment | Solved | Normal |  Melanie Schmidt II | — |  Lily Raynor | Phone | — | 4h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 08099935 | Return after 30-day window | Open | Normal |  Ova Ratke | — |  Mr. Lonie Hudson | Phone | — | - | —Skipped | — | — | — | Dec 18, 2025 | - |
| 14999616 | Insider tier issue | Solved | Low |  Phyllis Emard II | — | Darryl Jacobi | Chat | — | 1h | ●Responded | 9/11 | — | — | May 1, 2026 | - |
| 02307345 | Where is my order? | Solved | Normal |  Jacqueline Ferry | — |  Mr. Eliza Gerhold IV | Phone | wholesaledamagedbopis | 1d 21h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - |
| 99328060 | Restock alert for backorder | Solved | Normal |  Jake Connelly | — |  Vilma Gusikowski | bopisrefund | 1h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - | |
| 48886457 | Missing samples in order | Solved | Normal |  Gretchen Price | Aurora Hotels Group |  Amely Pacocha | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 24116451 | Item authenticity concern | Solved | Normal |  Katherine Conn | — |  Yazmin Jast | fragrancedamagedreturns | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 18164951 | Insider tier issue | Solved | Normal |  Miss Tammy Hahn | — | Steve O'Conner | Chat | loyaltybopisinfluencer | 6h | ●Responded | 3/5 | — | — | Feb 7, 2026 | - |
| 14276317 | Lost package follow-up | Solved | Normal |  Tavares Senger | — |  Miss Amber Hintz Sr. | samplesdamaged | 3h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 34966150 | Refund not received | Solved | Normal |  Irma Fahey | — | Yazmin Jast | Chat | — | 3h | ⊘Not fired | — | — | — | Oct 7, 2025 | - |
| 72942023 | Insider tier issue | Solved | Normal |  Salvatore Hammes | — |  Oscar O'Hara | vip | 2h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 97538858 | Loyalty points not posting | Pending | Normal |  Danielle Kshlerin | — | Tommy Kuvalis | gift-card | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 61972071 | Question about product ingredients | Solved | High |  Marshall Roberts | Atlas Hospitality |  Kip Schroeder IV | Chat | returns | 9h | ●Responded | 4/11 | — | — | Aug 21, 2025 | - |
| 92598641 | App login problem | Solved | High |  Lynette Ritchie | — | Tommy Kuvalis | Chat | — | 2h | ●Responded | 7/11 | — | — | Jan 30, 2026 | - |
| 37836467 | Address change after shipping | Solved | High |  Claude Reinger-Beatty | — | Tommy Kuvalis | Chat | — | 8h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - |
| 71366419 | Where is my order? | Solved | Normal |  Ms. Elena Ritchie I | — |  Faith Hilll | shippingwholesale | 4h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 81536728 | Cancel subscription / Auto-replenish | Solved | Normal |  Rochelle Lindgren | — | Ignatius Cummerata | Chat | loyalty | 19h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - |
| 01496598 | Klarna / Afterpay split issue | Pending | Normal |  Roland Ortiz-McGlynn | — | Eula McKenzie | shippingreturns | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 63346490 | Discount code not working | Solved | Normal |  Merritt Gibson | — | Chaz Renner | Social | shade-matchapp | 2h | ⊘Not fired | — | — | — | Apr 23, 2026 | - |
| 01577872 | Insider tier issue | Solved | Normal |  Lucio Gorczany | — |  Kaela Friesen | wholesalerefund | 5h | ●Responded | 5/5 | — | — | Jun 3, 2025 | - | |
| 69323935 | Wholesale order question | Solved | Normal |  Orrin Lesch | — | Amely Pacocha | returnsinfluencer | 6h | ●Responded | 9/11 | — | — | Feb 19, 2026 | - | |
| 75079828 | Insider tier issue | Pending | Normal |  Arnaldo Beatty | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Jul 1, 2025 | - | |
| 67265192 | Cancel subscription / Auto-replenish | Pending | High |  Patty Pfannerstill II | — | Garth Dooley | Chat | appshade-match | - | —Skipped | — | — | — | Nov 14, 2025 | - |
| 17219081 | Influencer code not working | Solved | High |  Dominic Ankunding | — |  Dr. Mandy McLaughlin | Chat | bopissamplesshade-match | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 89897129 | Cancel order request | Solved | Normal |  Mrs. Juana Russel | — | Amely Pacocha | fragranceapployalty | 6h | ⊘Not fired | — | — | — | Dec 6, 2025 | - | |
| 81639591 | Cancel subscription / Auto-replenish | Solved | Normal | Merritt Gibson | — | Mr. Lonie Hudson | Chat | shippingloyaltyapp | 1d 8h | ⊘Not fired | — | — | — | Mar 5, 2026 | - |
| 06377810 | Cancel subscription / Auto-replenish | Solved | High |  Shaylee Frami | — | Oscar O'Hara | bopisdamagedvip | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 31842294 | Cancel subscription / Auto-replenish | Solved | Normal |  Lester Morar | — | Mr. Lonie Hudson | fragrance | 18h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 43493104 | Discount code not working | Solved | High |  Jermaine Johns | — | Amely Pacocha | Chat | loyaltyfragrance | 3d | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 85921841 | Restock alert for backorder | Solved | Normal |  Arthur Gutmann | — | Faith Hilll | wholesale | 7h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 03559784 | Store experience feedback | Pending | Low |  D'angelo Koepp | — | Tommy Kuvalis | Social | returnsvipbopis | - | —Skipped | — | — | — | May 29, 2025 | - |
| 60729214 | Pro discount enrollment | Solved | Normal |  Miss Caroline Gusikowski | — | Mr. Cade Senger | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 13329603 | Missing items in shipment | Pending | Normal |  Ben Mills | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 10041538 | Lost package follow-up | Solved | Normal |  Alexis Connelly | — | Katrina Johns | Chat | app | 1h | ⊘Not fired | — | — | — | Feb 24, 2026 | - |