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Showing 151 - 200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46255008 | Price match request | Closed | Urgent |  Rogelio Koch | — |  Oscar O'Hara | Chat | shippinginfluencerbopis | 14h | ○Sent, no reply | — | — | — | May 16, 2026 | May 24, 2026 |
| 10615002 | App crashes at checkout | Closed | Normal |  Jake Connelly | — |  Mr. Cade Senger | Chat | bopisinfluencer | 14h | ○Sent, no reply | — | — | — | May 16, 2026 | May 24, 2026 |
| 32728522 | Price match request | Closed | Low |  Mr. Benjamin Ryan | — |  Chaz Renner | Chat | shipping | 12h | ○Sent, no reply | — | — | — | May 16, 2026 | May 24, 2026 |
| 25536095 | Restock alert for backorder | Closed | Normal |  Dan Dooley | — |  Kaela Friesen | Chat | gift-cardappfragrance | 2d 12h | ⊘Not fired | — | — | — | May 16, 2026 | May 24, 2026 |
| 11586042 | Allergic reaction concern | Closed | Normal |  Jayne Nader I | — |  Steve O'Conner | — | 2d 11h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | |
| 19678958 | Item authenticity concern | Closed | Low |  Aurelie Wilderman III | — | Mr. Cade Senger | influencerfragrance | 10h | ●Responded | 9/11 | — | — | May 21, 2026 | May 24, 2026 | |
| 01372406 | Foundation match help | Closed | High |  Connie Okuneva III | — |  Katrina Johns | samplesrefundfragrance | 10h | ●Responded | 5/5 | — | — | May 21, 2026 | May 24, 2026 | |
| 10702027 | Question about product ingredients | Closed | Normal |  Karen Flatley | — |  Garth Dooley | Phone | influencerdamagedapp | 1d 10h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 |
| 75486160 | Shipping cost question | Closed | Urgent |  Rhett Ondricka DDS | — |  Eula McKenzie | — | 1d 8h | ●Responded | 7/11 | — | — | May 20, 2026 | May 23, 2026 | |
| 56512713 | Allergic reaction concern | Closed | Normal |  Kelsi Crooks | — |  Julie Hodkiewicz | app | 8h | ○Sent, no reply | — | — | — | May 20, 2026 | May 23, 2026 | |
| 20968603 | Wrong shade sent | Closed | Normal |  Cathy Osinski | — | Oscar O'Hara | shade-match | 1d 8h | ⊘Not fired | — | — | — | May 21, 2026 | May 23, 2026 | |
| 71765757 | Wrong shade sent | Closed | High |  Quinn Willms | — |  Mr. Lonie Hudson | Chat | — | 7h | ○Sent, no reply | — | — | — | May 22, 2026 | May 23, 2026 |
| 35546211 | Return after 30-day window | Closed | Normal |  Frederick Reynolds | — |  Darryl Jacobi | refund | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | May 23, 2026 | |
| 34953600 | Refund not received | Closed | Normal |  Retha Boyer Jr. | — |  Mr. Eliza Gerhold IV | Social | appdamagedrefund | 6h | ⊘Not fired | — | — | — | May 20, 2026 | May 23, 2026 |
| 04353603 | Where is my order? | Closed | Normal |  Toby Weimann | — | Garth Dooley | — | 6h | ●Responded | 3/5 | — | — | May 22, 2026 | May 23, 2026 | |
| 73645800 | Store experience feedback | Closed | Low |  Johann West | — |  Amely Pacocha | fragranceloyaltygift-card | 6h | ●Responded | 5/5 | — | — | May 19, 2026 | May 23, 2026 | |
| 18345687 | Cancel subscription / Auto-replenish | Closed | Normal |  Mrs. Dorothy Russel | — | Kaela Friesen | bopisrefundsamples | 5h | ○Sent, no reply | — | — | — | May 21, 2026 | May 23, 2026 | |
| 26839557 | Address change after shipping | Closed | Normal |  Mr. Sheldon Orn | — | Darryl Jacobi | Phone | fragranceinfluencershipping | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | May 23, 2026 |
| 81001448 | Allergic reaction concern | Closed | Low |  Janick Hodkiewicz | — | Steve O'Conner | Social | loyalty | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 23, 2026 |
| 18392537 | Loyalty points not posting | Closed | Normal |  Hipolito Schroeder | — | Oscar O'Hara | refundfragrance | 4h | ○Sent, no reply | — | — | — | May 16, 2026 | May 23, 2026 | |
| 34804645 | BOPIS order cancelled at store | Closed | Normal |  D'angelo Koepp | — | Steve O'Conner | Phone | refundvip | 3h | ●Responded | 3/5 | — | — | May 22, 2026 | May 23, 2026 |
| 58845652 | Cancel order request | Closed | High |  Miss Jeannette Jenkins | — |  Miss Amber Hintz Sr. | Chat | influencerbopissamples | 3h | ●Responded | 5/5 | — | — | May 19, 2026 | May 23, 2026 |
| 13917438 | Birthday gift not received | Closed | Normal |  Anahi Romaguera | — |  Mr. Skyla Trantow | Chat | shippingfragranceloyalty | 2h | ○Sent, no reply | — | — | — | May 22, 2026 | May 23, 2026 |
| 12721874 | Missing samples in order | Closed | Normal |  Desiree Nikolaus | — |  Yazmin Jast | influencergift-card | 2h | ●Responded | 1/5 | — | — | May 20, 2026 | May 23, 2026 | |
| 38247435 | App login problem | Closed | Low |  Terrance Gottlieb | — | Kaela Friesen | gift-cardbopisfragrance | 2h | ●Responded | 1/5 | — | — | May 22, 2026 | May 23, 2026 | |
| 31625480 | Order arrived damaged | Closed | Low |  Ricky Towne | — |  Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | May 19, 2026 | May 23, 2026 |
| 51312642 | Lost package follow-up | Closed | Normal |  Helga Kunde | — | Mr. Eliza Gerhold IV | app | 23h | ○Sent, no reply | — | — | — | May 16, 2026 | May 23, 2026 | |
| 53572580 | Influencer code not working | Closed | Normal |  Laurie Bins | — | Mr. Eliza Gerhold IV | Chat | shippingrefunddamaged | 22h | ○Sent, no reply | — | — | — | May 21, 2026 | May 23, 2026 |
| 13268466 | Foundation match help | Closed | Normal |  Omer Balistreri V | — | Garth Dooley | loyaltysamplesdamaged | 20h | ○Sent, no reply | — | — | — | May 15, 2026 | May 23, 2026 | |
| 62836149 | Item authenticity concern | Closed | Low |  Danielle Kshlerin | — | Steve O'Conner | Chat | fragrancebopiswholesale | 20h | ●Responded | 5/5 | — | — | May 18, 2026 | May 23, 2026 |
| 46240137 | Lost package follow-up | Closed | High |  Randall Kirlin | — |  Jacklyn Dare | Chat | influencershippingvip | 18h | ○Sent, no reply | — | — | — | May 16, 2026 | May 23, 2026 |
| 18851174 | Cancel order request | Closed | Normal |  Isabel Flatley | — | Kaela Friesen | Chat | shippingfragrancebopis | 1d 17h | ○Sent, no reply | — | — | — | May 15, 2026 | May 23, 2026 |
| 09899923 | Discount code not working | Closed | Normal |  Arne Fay | — | Garth Dooley | vipshippinggift-card | 16h | ●Responded | 4/5 | — | — | May 18, 2026 | May 23, 2026 | |
| 20490506 | BOPIS order cancelled at store | Closed | Normal |  Adriel Terry | — | Eula McKenzie | Social | wholesale | 2d 15h | ⊘Not fired | — | — | — | May 18, 2026 | May 23, 2026 |
| 63188261 | Shipping cost question | Closed | Normal |  Harvey Reichert | — | Kip Schroeder IV | appshipping | 15h | ○Sent, no reply | — | — | — | May 19, 2026 | May 23, 2026 | |
| 76750626 | Birthday gift not received | Closed | High |  Ben Heidenreich | — | Chaz Renner | shipping | 12h | ●Responded | 3/5 | — | — | May 17, 2026 | May 23, 2026 | |
| 06958399 | Store experience feedback | Closed | High |  Jazlyn Bosco | — | Eula McKenzie | Phone | app | 12h | ⊘Not fired | — | — | — | May 15, 2026 | May 23, 2026 |
| 61108651 | Return after 30-day window | Closed | Normal |  Molly Graham | — | Oscar O'Hara | Chat | vip | 8h | ●Responded | 5/5 | — | — | May 18, 2026 | May 22, 2026 |
| 44389980 | BOPIS order cancelled at store | Closed | Low |  Hans Jones | — | Kip Schroeder IV | returnsdamagedshipping | 7h | ○Sent, no reply | — | — | — | May 19, 2026 | May 22, 2026 | |
| 98254891 | App login problem | Closed | Normal |  Flora Bosco | — |  Leonard Waters-Howell | sampleswholesale | 1d 7h | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 | |
| 16332502 | Influencer code not working | Closed | Low |  Haleigh Kling | — | Steve O'Conner | influencer | 6h | ●Responded | 5/5 | — | — | May 18, 2026 | May 22, 2026 | |
| 04248433 | Birthday gift not received | Closed | Low |  Quincy Hoeger | — | Garth Dooley | Chat | vipreturnssamples | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | May 22, 2026 |
| 96673446 | Shipping cost question | Closed | Low |  Mr. Bradford Kutch | — | Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 | |
| 78424472 | Cancel subscription / Auto-replenish | Closed | Normal | Toby Weimann | — |  Faith Hilll | — | 5h | ⊘Not fired | — | — | — | May 18, 2026 | May 22, 2026 | |
| 01373225 | Wrong shade sent | Closed | Low |  Dr. Markus Thompson | — | Faith Hilll | shippingshade-match | 5h | ●Responded | 4/5 | — | — | May 15, 2026 | May 22, 2026 | |
| 42570694 | Shipping cost question | Closed | Normal |  Antonio Koss Sr. | — |  Ignatius Cummerata | Chat | bopis | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 62022931 | Allergic reaction concern | Closed | High |  Roy Cronin | — | Amely Pacocha | samplesshade-matchloyalty | 4h | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 | |
| 65478511 | Question about product ingredients | Closed | Normal |  Doyle Little | — |  Tommy Kuvalis | Chat | vipshade-match | 4h | ○Sent, no reply | — | — | — | May 18, 2026 | May 22, 2026 |
| 70346983 | Loyalty points not posting | Closed | Normal |  Ms. Josefina Collins | — | Garth Dooley | Chat | returns | 3h | ●Responded | 4/5 | — | — | May 19, 2026 | May 22, 2026 |
| 16345285 | Where is my order? | Closed | Normal |  Martine O'Keefe | — | Mr. Cade Senger | vipfragrancesamples | 3h | ●Responded | 5/5 | — | — | May 15, 2026 | May 22, 2026 |