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Showing 20,251 - 20,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61990614 | Discount code not working | Solved | Normal |  Stacy McLaughlin | — |  Ignatius Cummerata | viprefund | 1h | ●Responded | 5/5 | — | — | May 4, 2026 | - | |
| 41808511 | Item authenticity concern | Solved | Normal |  Santos Douglas | — |  Lily Raynor | damaged | 3h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 08007605 | Wholesale order question | Pending | Normal |  Alphonso Ullrich | — |  Yazmin Jast | Chat | influencersamples | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 31973106 | Cancel order request | Pending | Low |  Randolph Littel | — |  Dr. Mandy McLaughlin | Chat | influencer | - | —Skipped | — | — | — | Mar 16, 2026 | - |
| 40078685 | Shipping cost question | Solved | Low |  Dexter Schneider | — |  Leonard Waters-Howell | Chat | fragrancebopisreturns | 6h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - |
| 74730486 | Address change after shipping | Solved | Normal |  Mildred Graham-Stoltenberg | — |  Tommy Kuvalis | — | 18h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 48129839 | Pro discount enrollment | Open | High |  Chelsey Bednar-Goodwin | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 65442394 | Pro discount enrollment | Solved | Low |  Nicholas Conroy III | — | Dr. Mandy McLaughlin | bopisgift-card | 4h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 83753788 | Address change after shipping | Solved | High |  Alan Weissnat | — | Dr. Mandy McLaughlin | damaged | 5h | ●Responded | 1/5 | — | — | Jan 28, 2026 | - | |
| 88706269 | App crashes at checkout | Pending | Normal |  Allen Prohaska | — |  Vilma Gusikowski | refund | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 00943581 | Foundation match help | Solved | Normal |  Claud Schaefer | — |  Mr. Lonie Hudson | damagedinfluencerfragrance | 19h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 79177287 | Discount code not working | Solved | Normal |  Mr. Don Baumbach | Crown Department Stores |  Chaz Renner | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 84902549 | Shipping cost question | Solved | Normal |  Vicky Gulgowski | — | Ignatius Cummerata | bopis | 5h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 93386060 | Where is my order? | Solved | Low |  Omer Hirthe | — |  Eula McKenzie | Phone | loyaltybopis | 3h | ⊘Not fired | — | — | — | Jul 23, 2025 | - |
| 14271796 | Gift card balance question | Solved | Normal |  Shanna Homenick | — | Vilma Gusikowski | damagedreturnsgift-card | 3d 13h | ●Responded | 3/5 | — | — | Sep 19, 2025 | - | |
| 12699278 | Shipping cost question | Solved | Normal |  Grace Wilderman V | — |  Oscar O'Hara | — | 1d | ●Responded | 5/5 | — | — | Dec 10, 2025 | - | |
| 19209118 | Item authenticity concern | Solved | Low |  Reagan Erdman | — | Chaz Renner | refundreturnsloyalty | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 09857474 | Birthday gift not received | Pending | Normal |  Ellie Gulgowski | — | Ignatius Cummerata | Phone | vip | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 91193347 | Lost package follow-up | Solved | Normal |  Ron Sawayn | Highland Apothecary Co |  Steve O'Conner | Chat | apprefundbopis | 2h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 38540011 | Loyalty points not posting | Open | Normal |  Althea Jacobi V | — | Ignatius Cummerata | Social | damaged | - | —Skipped | — | — | — | Jun 7, 2025 | - |
| 50921007 | Where is my order? | Solved | Normal |  Leann Mante II | — |  Amely Pacocha | — | 20h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 81356162 | Lost package follow-up | Solved | Urgent |  Demetrius Koelpin | — | Vilma Gusikowski | gift-card | 3h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 33406131 | Allergic reaction concern | Solved | High |  Jake Connelly | — | Lily Raynor | Chat | appshipping | 22h | ●Responded | 9/11 | — | — | Aug 23, 2025 | - |
| 23125714 | BOPIS order cancelled at store | Solved | Normal |  Melinda Sporer | — |  Garth Dooley | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 40694821 | Klarna / Afterpay split issue | Solved | Normal |  Darrick Haley | — |  Kaela Friesen | Chat | shipping | 11h | ⊘Not fired | — | — | — | Jan 1, 2026 | - |
| 29468379 | Birthday gift not received | Open | Normal |  Payton Crist | — | Jacklyn Dare | Phone | wholesaleshipping | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 75322856 | Question about product ingredients | Solved | Normal |  Mr. Luke Lakin | — |  Kip Schroeder IV | Chat | refundreturns | 4h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - |
| 84875059 | Foundation match help | Solved | Low |  Toby Mosciski | — | Yazmin Jast | Chat | — | 11h | ●Responded | 1/5 | — | — | May 5, 2026 | - |
| 61393254 | BOPIS pickup not ready | Solved | Normal |  Miss Nellie Kessler | — | Oscar O'Hara | Chat | appgift-cardwholesale | 2d 22h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 35545310 | Pro discount enrollment | Solved | Normal |  Sonya Deckow | — | Oscar O'Hara | appshade-match | 1h | ⊘Not fired | — | — | — | Nov 29, 2025 | - | |
| 65228564 | Lost package follow-up | Pending | Normal | Ellie Gulgowski | — | Mr. Lonie Hudson | returns | - | —Skipped | — | — | — | Apr 3, 2026 | - | |
| 67739651 | Missing items in shipment | Solved | Normal |  Sabrina Klocko | — | Lily Raynor | Chat | samplesinfluencerrefund | 23h | ●Responded | 5/5 | — | — | May 7, 2026 | - |
| 79039016 | Insider tier issue | Pending | High |  Ms. Dallin Schmitt | — | Mr. Lonie Hudson | Chat | damagedrefundbopis | - | —Skipped | — | — | — | Nov 26, 2025 | - |
| 84635700 | Discount code not working | Pending | Normal |  Clovis Braun I | — | Leonard Waters-Howell | — | - | —Skipped | — | — | — | Jul 19, 2025 | - | |
| 75727739 | Restock alert for backorder | Pending | Low |  Norberto Kertzmann | — |  Mr. Cade Senger | Social | appreturnsvip | - | —Skipped | — | — | — | Dec 8, 2025 | - |
| 43774536 | Gift card balance question | Solved | Low |  Graham Abernathy | — |  Katrina Johns | — | 10h | ●Responded | 5/5 | — | — | Nov 5, 2025 | - | |
| 45755610 | App login problem | Open | Normal |  Scott Reichel | — |  Faith Hilll | returns | - | —Skipped | — | — | — | Jul 21, 2025 | - | |
| 31751784 | Missing samples in order | Solved | Normal |  Duncan Funk | — |  Julie Hodkiewicz | fragrance | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 69179796 | App crashes at checkout | Solved | Normal |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Darryl Jacobi | gift-cardshade-matchwholesale | 2d 17h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 33874822 | Address change after shipping | Solved | Urgent |  Ressie Wunsch-Koch III | — | Garth Dooley | Chat | influencerreturnswholesale | 23h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 61427612 | Cancel subscription / Auto-replenish | Pending | Normal |  Richmond Senger | — | Yazmin Jast | gift-card | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 09845980 | App crashes at checkout | Solved | High |  Dr. Isaiah Bahringer | — |  Mr. Skyla Trantow | Chat | refundinfluencer | 11h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - |
| 53747831 | Missing items in shipment | Solved | Normal |  Arnulfo Ritchie | — | Steve O'Conner | Chat | gift-carddamaged | 12h | ●Responded | 2/5 | — | — | Mar 31, 2026 | - |
| 64553288 | Restock alert for backorder | Pending | Normal |  Tara Bogan | — | Jacklyn Dare | — | - | —Skipped | — | — | — | May 5, 2026 | - | |
| 86244635 | Lost package follow-up | Solved | Normal |  Gilbert McLaughlin DVM | — | Katrina Johns | Chat | vipbopisloyalty | 8h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 79334171 | Shipping cost question | Solved | Normal |  Aron Boyer | — | Dr. Mandy McLaughlin | Phone | — | 6h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - |
| 33869873 | Restock alert for backorder | Solved | High |  Timothy Jakubowski | — | Oscar O'Hara | refunddamagedapp | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 96428883 | Return after 30-day window | Solved | Normal |  Lila Gutmann | — | Garth Dooley | — | 4d 1h | ●Responded | 1/11 | — | — | Jun 12, 2025 | - | |
| 94039147 | Price match request | Solved | Urgent |  Layla Rau | — | Steve O'Conner | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 88029400 | Question about product ingredients | Solved | Normal |  Sedrick Batz | — | Kip Schroeder IV | — | 1d 17h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |