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Showing 20,551 - 20,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00763724 | Missing samples in order | Solved | Normal |  Lamar Erdman | — |  Lily Raynor | Phone | — | 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 08625906 | Missing items in shipment | Solved | Normal |  Jimmie Klein | — |  Yazmin Jast | Phone | — | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - |
| 26421995 | BOPIS pickup not ready | Solved | Normal |  Wendell Donnelly MD | — |  Jacklyn Dare | Chat | vipshippingsamples | 1h | ⊘Not fired | — | — | — | Jan 6, 2026 | - |
| 34434698 | Wrong shade sent | Solved | Normal |  Myron Watsica | — | Jacklyn Dare | Chat | shippingfragrancebopis | 2h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - |
| 77109560 | App crashes at checkout | Open | Normal |  Devonte Nolan Sr. | — |  Faith Hilll | Chat | — | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 04915290 | BOPIS order cancelled at store | Solved | Low | Lamar Erdman | — | Yazmin Jast | appfragrance | 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 79580234 | Missing samples in order | Solved | High |  Miss Kathy Trantow Sr. | — |  Julie Hodkiewicz | Social | — | 1d 1h | ⊘Not fired | — | — | — | Jun 17, 2025 | - |
| 92397313 | Influencer code not working | Solved | Normal |  Lionel Walsh | — |  Garth Dooley | Chat | — | 2h | ●Responded | 2/5 | — | — | Oct 10, 2025 | - |
| 76931910 | BOPIS order cancelled at store | Solved | Normal |  Janet Lynch | — |  Mr. Lonie Hudson | Phone | vip | 2h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 66187544 | Insider tier issue | Solved | Normal |  Dr. Mamie Shields | — | Lily Raynor | gift-cardvip | 2h | ●Responded | 4/5 | — | — | Dec 26, 2025 | - | |
| 82676073 | Missing samples in order | Pending | Normal |  Aliyah Huel IV | — | Jacklyn Dare | gift-card | - | —Skipped | — | — | — | Apr 3, 2026 | - | |
| 67729815 | App crashes at checkout | Solved | Normal |  Rochelle Lindgren | — |  Steve O'Conner | Chat | — | 1d 3h | ○Sent, no reply | — | — | — | May 13, 2026 | - |
| 26811654 | Shipping cost question | Solved | Normal |  Immanuel Hayes | — |  Vilma Gusikowski | Social | loyaltysamplesvip | 1h | ⊘Not fired | — | — | — | Sep 3, 2025 | - |
| 82655998 | Refund not received | Solved | High |  Daniel Kovacek | — |  Leonard Waters-Howell | loyalty | 4d 15h | ●Responded | 1/5 | — | — | Jul 11, 2025 | - | |
| 83376791 | Foundation match help | Solved | Low |  Isai Prosacco IV | — | Faith Hilll | vipinfluencer | 10h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 55516619 | Item authenticity concern | Pending | Normal |  Emmanuelle Glover | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 09527644 | BOPIS order cancelled at store | Solved | Normal |  Jett Wolff | — | Mr. Lonie Hudson | — | 1h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | |
| 92117845 | Birthday gift not received | Solved | Normal |  Zackary Cruickshank | — | Mr. Lonie Hudson | shipping | 11h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 47366883 | Shipping cost question | Solved | Low |  Myra Hilll | — | Tommy Kuvalis | shippingfragrance | 17h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | |
| 88209707 | Insider tier issue | Solved | High |  Tyrel Stamm | — |  Darryl Jacobi | Phone | shipping | 2d 15h | ●Responded | 1/5 | — | — | Sep 2, 2025 | - |
| 96027786 | Missing samples in order | Solved | Normal |  Joel Wisoky | — | Darryl Jacobi | Chat | vip | 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 25103457 | Cancel order request | Solved | Normal | Miss Kathy Trantow Sr. | — | Garth Dooley | influencer | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 14988959 | Order arrived damaged | Solved | Normal |  Hallie Feest | — | Vilma Gusikowski | bopisshippingshade-match | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 46844624 | Price match request | Solved | Normal |  Sara Cartwright PhD | — | Lily Raynor | returnsinfluencershade-match | 17h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 02872410 | Refund not received | Solved | Low |  Nina Ortiz | — | Julie Hodkiewicz | Chat | — | 1d | ○Sent, no reply | — | — | — | Feb 7, 2026 | - |
| 29580339 | Question about product ingredients | Solved | Normal |  Tim Hand | — | Faith Hilll | bopis | 1d 12h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 69597794 | Gift card balance question | Solved | Low |  Aron Boyer | — | Garth Dooley | — | 2d 2h | ●Responded | 3/5 | — | — | Jul 2, 2025 | - | |
| 11694135 | Allergic reaction concern | Solved | Normal |  Janiya Krajcik | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 54289554 | Return after 30-day window | Solved | Normal |  Shelley Kerluke | — | Darryl Jacobi | fragranceinfluencerbopis | 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 11497852 | Lost package follow-up | Open | Low |  Mable Lind | — |  Chaz Renner | shipping | - | —Skipped | — | — | — | May 16, 2026 | - | |
| 35390365 | Lost package follow-up | Solved | High |  Verona O'Connell | — |  Mr. Eliza Gerhold IV | Phone | fragranceloyaltyvip | 5h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 45937288 | Price match request | Solved | Normal |  Patti Monahan | Verde Concierge | Leonard Waters-Howell | — | 2d 16h | ●Responded | 4/5 | — | — | Mar 27, 2026 | - | |
| 79311256 | Cancel subscription / Auto-replenish | Solved | Normal |  Miss Jacquelyn Grant-Ritchie | — | Chaz Renner | Phone | returns | 3h | ●Responded | 10/11 | — | — | Jun 24, 2025 | - |
| 39180506 | Order arrived damaged | Solved | Low |  Jacqueline Ferry | — |  Ignatius Cummerata | — | 20h | ●Responded | 10/11 | — | — | Apr 14, 2026 | - | |
| 24228681 | Order arrived damaged | Solved | Normal |  Connie Okuneva III | — |  Katrina Johns | samples | 2d 13h | ⊘Not fired | — | — | — | May 23, 2026 | - | |
| 43545437 | Price match request | Solved | Normal |  Rolando Haag | — | Garth Dooley | Social | influencershippingwholesale | 6h | ⊘Not fired | — | — | — | Jun 9, 2025 | - |
| 71034721 | Price match request | Solved | Normal |  Joan Nolan | — | Faith Hilll | Chat | shade-match | 8h | ●Responded | 4/5 | — | — | Jul 26, 2025 | - |
| 76964099 | Address change after shipping | Solved | Normal |  Jeannette Hessel | — |  Kaela Friesen | — | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 22299733 | Gift card balance question | Solved | High |  Chad Little | — | Mr. Lonie Hudson | loyaltygift-cardfragrance | 7h | ⊘Not fired | — | — | — | Aug 14, 2025 | - | |
| 85441282 | Gift card balance question | Pending | Normal |  Mattie Hahn | — | Vilma Gusikowski | Chat | shipping | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 92535385 | Wrong shade sent | Solved | Normal |  Gayle Crist | — |  Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |
| 28376205 | Where is my order? | Pending | Normal |  Winifred Hirthe | — | Mr. Eliza Gerhold IV | wholesaledamaged | - | —Skipped | — | — | — | Sep 13, 2025 | - | |
| 81271538 | Wholesale order question | Solved | High |  Kimberly Tremblay | — | Steve O'Conner | returnsdamagedshade-match | 6h | ●Responded | 2/5 | — | — | Mar 24, 2026 | - | |
| 30177579 | Allergic reaction concern | Solved | High |  Faye Nolan-Smith | — |  Miss Amber Hintz Sr. | Chat | shade-matchdamagedgift-card | 5h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - |
| 92942523 | App login problem | Solved | Normal |  Myra Feeney | — | Steve O'Conner | Chat | influencerappwholesale | 13h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 32359050 | Missing samples in order | Solved | Normal |  Clair Buckridge | — | Julie Hodkiewicz | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 16954623 | App login problem | Solved | Low |  Herman Walsh | — | Vilma Gusikowski | Chat | shade-matchdamagedinfluencer | 6h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 21456087 | Loyalty points not posting | Pending | High |  Marilou Larson | — | Steve O'Conner | bopisloyaltyfragrance | - | —Skipped | — | — | — | Nov 3, 2025 | - | |
| 53310705 | Shipping cost question | Solved | Normal |  Annabel Nicolas DDS | — | Tommy Kuvalis | wholesaleloyalty | 3h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | |
| 53885243 | Missing samples in order | Solved | Low |  Adam Erdman | — | Ignatius Cummerata | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |