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Showing 2,251 - 2,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 01513953 | Lost package follow-up | Closed | Normal |  Colten Skiles | — |  Mr. Skyla Trantow | damagedloyalty | 13h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 24, 2026 | |
| 63006836 | Where is my order? | Closed | Normal |  Henrietta Jacobi DDS | — |  Miss Amber Hintz Sr. | app | 9h | ⊘Not fired | — | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 81353715 | Price match request | Closed | Normal |  Jayne Nader I | — |  Eula McKenzie | gift-cardshippingsamples | 6h | ●Responded | 9/11 | — | — | Mar 20, 2026 | Mar 23, 2026 | |
| 98149259 | Return after 30-day window | Closed | High |  Jenna Grant | — |  Kaela Friesen | returnswholesale | 6h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 42339476 | Question about product ingredients | Closed | Normal |  Nick Murray | — |  Darryl Jacobi | Social | appdamagedshade-match | 2d 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 40722910 | Shipping cost question | Closed | Normal |  Howard Bahringer | — |  Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 74452200 | App crashes at checkout | Closed | Normal |  Annabel Nicolas DDS | — |  Tommy Kuvalis | loyaltyshippingdamaged | 6h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 23, 2026 | |
| 05406334 | Loyalty points not posting | Closed | Normal |  Drew Casper | — | Tommy Kuvalis | Chat | fragrance | 6h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 23, 2026 |
| 21962168 | App login problem | Closed | Normal |  Jazmyne Anderson | — |  Chaz Renner | Chat | refund | 5h | ⊘Not fired | — | — | — | Mar 17, 2026 | Mar 23, 2026 |
| 81213118 | App crashes at checkout | Closed | Normal |  Bette Schaden | — | Kaela Friesen | Chat | gift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Mar 17, 2026 | Mar 23, 2026 |
| 76465698 | Item authenticity concern | Closed | Normal |  Wilfred Fay | — | Tommy Kuvalis | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 23, 2026 |
| 77120662 | App crashes at checkout | Closed | Low |  Mrs. Marsha McClure-Smitham | — | Mr. Skyla Trantow | Chat | damaged | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 23, 2026 |
| 32623457 | Birthday gift not received | Closed | Normal |  Clark Gulgowski-Altenwerth | — |  Kip Schroeder IV | Chat | fragranceinfluencer | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 23, 2026 |
| 04708618 | Missing samples in order | Closed | High |  Mable Lind | — |  Steve O'Conner | wholesalesamples | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 23, 2026 | |
| 58307209 | Where is my order? | Closed | Normal |  Louis Herman | — |  Julie Hodkiewicz | shippingwholesale | 5h | ●Responded | 5/5 | — | — | Mar 21, 2026 | Mar 23, 2026 | |
| 34598955 | App login problem | Closed | Normal |  Miss Beth Zboncak Sr. | — | Vilma Gusikowski | fragrancewholesale | 4h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 23, 2026 | |
| 50919036 | Gift card balance question | Closed | Normal |  Westley Emard | Atlas Hospitality |  Lily Raynor | Chat | — | 4h | ●Responded | 4/11 | — | — | Mar 21, 2026 | Mar 23, 2026 |
| 34859227 | Item authenticity concern | Closed | Normal |  Dr. Violet Gibson | — | Steve O'Conner | Chat | — | 4h | ●Responded | 10/11 | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 77612388 | Address change after shipping | Closed | Normal |  Carl Murphy | — | Vilma Gusikowski | fragrancesamples | 4h | ●Responded | 10/11 | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 92222206 | App login problem | Closed | High |  Curtis Bednar | — |  Mr. Eliza Gerhold IV | — | 4h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 23, 2026 | |
| 65849979 | Insider tier issue | Closed | Normal |  Sam Tillman | — | Lily Raynor | shippingsamples | 4h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 07234539 | Item authenticity concern | Closed | Normal |  Mr. Cedric Schiller | Verde Concierge | Julie Hodkiewicz | Chat | wholesale | 3h | ●Responded | 4/5 | — | — | Mar 17, 2026 | Mar 23, 2026 |
| 56113550 | App login problem | Closed | Normal |  Rolando Haag | — | Lily Raynor | Chat | app | 3h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 72331908 | BOPIS order cancelled at store | Closed | Normal |  Daphne Hickle-Lynch | — | Kaela Friesen | loyaltyshade-matchvip | 2h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 23, 2026 | |
| 22593179 | Loyalty points not posting | Closed | Normal |  Giles Gusikowski | — |  Amely Pacocha | Phone | bopis | 2h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 23, 2026 |
| 19538788 | BOPIS order cancelled at store | Closed | Normal |  Mr. Javier Rolfson | — | Eula McKenzie | loyaltysamplesvip | 2h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 23, 2026 | |
| 12237339 | Cancel subscription / Auto-replenish | Closed | Low |  Ayana Hane | — | Julie Hodkiewicz | Phone | returnsloyalty | 2h | ⊘Not fired | — | — | — | Mar 16, 2026 | Mar 23, 2026 |
| 03705651 | Influencer code not working | Closed | Normal |  Marlen Pacocha | — | Eula McKenzie | Chat | influencerdamagedreturns | 2h | ●Responded | 3/5 | — | — | Mar 16, 2026 | Mar 23, 2026 |
| 36043326 | Store experience feedback | Closed | Low |  Richmond Senger | — |  Yazmin Jast | Chat | returnsshade-match | 1h | ●Responded | 10/11 | — | — | Mar 20, 2026 | Mar 23, 2026 |
| 31921782 | Wrong shade sent | Closed | High |  Dr. Travis Koepp | — |  Jacklyn Dare | Chat | refundsamplesvip | 1h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 69858547 | Discount code not working | Closed | Normal |  Jolie Rau | — | Darryl Jacobi | shipping | 22h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 70333878 | Shipping cost question | Closed | Low |  Mr. Ottilie Witting | — | Miss Amber Hintz Sr. | app | 20h | ●Responded | 4/5 | — | — | Mar 21, 2026 | Mar 23, 2026 | |
| 42810942 | Where is my order? | Closed | High |  Nicholas Conroy III | — | Mr. Eliza Gerhold IV | Chat | wholesaleinfluencer | 2d 20h | ●Responded | 9/11 | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 57127724 | Question about product ingredients | Closed | High |  Everette Bosco | — | Mr. Skyla Trantow | shade-matchinfluencershipping | 19h | ●Responded | 9/11 | — | — | Mar 20, 2026 | Mar 23, 2026 | |
| 26022600 | Lost package follow-up | Closed | Normal |  Margaret Jakubowski DDS | — | Kip Schroeder IV | Chat | returns | 17h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 23, 2026 |
| 02888646 | Restock alert for backorder | Closed | Low |  Alex O'Conner-Konopelski | — | Miss Amber Hintz Sr. | Chat | appvip | 17h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 23, 2026 |
| 91025435 | Order arrived damaged | Closed | Normal |  Ms. Kylee Anderson | — | Yazmin Jast | Chat | vipinfluencer | 17h | ●Responded | 5/5 | — | — | Mar 20, 2026 | Mar 23, 2026 |
| 32823574 | Cancel order request | Closed | Normal |  Maureen Schoen | — | Yazmin Jast | Phone | shade-matchshippingvip | 1d 16h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 23, 2026 |
| 15351600 | Where is my order? | Closed | Normal |  Lynn Towne | — |  Katrina Johns | bopiswholesale | 15h | ●Responded | 4/5 | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 85937073 | Discount code not working | Closed | Normal |  Nayeli Schowalter | — | Jacklyn Dare | Chat | returnsapployalty | 2d 15h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 23, 2026 |
| 69676712 | BOPIS order cancelled at store | Closed | Normal |  Nannie Fay DDS | — |  Mr. Cade Senger | Phone | shade-match | 15h | ●Responded | 5/5 | — | — | Mar 20, 2026 | Mar 23, 2026 |
| 62795983 | Order arrived damaged | Closed | Normal |  Zechariah Blick | — | Amely Pacocha | samples | 12h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 23, 2026 | |
| 82111056 | Birthday gift not received | Closed | Normal |  April Abernathy | — |  Faith Hilll | refundshippinggift-card | 12h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 76713561 | Item authenticity concern | Closed | Low |  Marlee Block | — | Amely Pacocha | — | 1d 11h | ●Responded | 9/11 | — | — | Mar 14, 2026 | Mar 23, 2026 | |
| 81122215 | Restock alert for backorder | Closed | Urgent | Rolando Haag | — | Vilma Gusikowski | refundfragrance | 11h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 66400960 | Birthday gift not received | Closed | Normal |  Shaylee Frami | — | Chaz Renner | — | 10h | ●Responded | 10/11 | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 50836002 | Gift card balance question | Closed | Normal |  Dr. Doreen Rogahn | — | Steve O'Conner | Chat | — | 9h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 22, 2026 |
| 05031893 | Restock alert for backorder | Closed | Normal |  Roger Bogan | — | Faith Hilll | shade-matchapp | 8h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 22, 2026 | |
| 60072554 | Wholesale order question | Closed | Normal | Nick Murray | — | Vilma Gusikowski | — | 7h | ●Responded | 10/11 | — | — | Mar 21, 2026 | Mar 22, 2026 | |
| 35872371 | Gift card balance question | Closed | Normal |  Mindy Torphy | — | Tommy Kuvalis | bopisreturns | 1d 7h | ●Responded | 3/5 | — | — | Mar 19, 2026 | Mar 22, 2026 |