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Showing 2,451 - 2,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06266330 | Address change after shipping | Closed | Low |  Joshua Douglas | — |  Tommy Kuvalis | — | 1d | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 18, 2026 | |
| 58448133 | Foundation match help | Closed | Low |  Calista Franecki PhD | — |  Miss Amber Hintz Sr. | Chat | shippingwholesale | 1d 23h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 18, 2026 |
| 15637155 | Return after 30-day window | Closed | Normal |  Lacy Jerde | — |  Yazmin Jast | — | 22h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 18, 2026 | |
| 92806690 | Missing items in shipment | Closed | High |  Roy D'Amore | — |  Faith Hilll | Chat | returnsgift-card | 19h | ●Responded | 9/11 | — | — | Mar 12, 2026 | Mar 18, 2026 |
| 91249442 | Store experience feedback | Closed | Normal |  Timothy Jakubowski | — | Yazmin Jast | bopis | 16h | ●Responded | 3/5 | — | — | Mar 16, 2026 | Mar 18, 2026 | |
| 85547223 | Influencer code not working | Closed | Normal |  Ottilie Stroman | — | Tommy Kuvalis | shipping | 16h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 18, 2026 | |
| 21720483 | App crashes at checkout | Closed | Normal |  Marian Wisoky | — |  Vilma Gusikowski | shade-match | 1d 16h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 18, 2026 | |
| 12508616 | Birthday gift not received | Closed | Normal |  Stuart Waters | — |  Amely Pacocha | vipfragrance | 14h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 18, 2026 | |
| 39065106 | Return after 30-day window | Closed | High |  Mavis Torphy | — |  Eula McKenzie | fragrancegift-cardbopis | 12h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 18, 2026 | |
| 47417591 | Gift card balance question | Closed | High |  Weston Bogisich | — | Eula McKenzie | — | 8d 12h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 18, 2026 | |
| 29851084 | Birthday gift not received | Closed | Normal |  Alan Rosenbaum | — | Yazmin Jast | vipwholesalereturns | 11h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 18, 2026 | |
| 85954077 | Where is my order? | Closed | Normal |  Jordan Harber-Padberg | — |  Kaela Friesen | Chat | returns | 10h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 18, 2026 |
| 84759843 | App login problem | Closed | Normal |  Mr. Lauretta Gulgowski Jr. | — |  Garth Dooley | Chat | appinfluencer | 9h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 33516857 | Wrong shade sent | Closed | Normal |  Ms. Derick Bergstrom | — |  Mr. Cade Senger | shade-match | 9h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 17, 2026 | |
| 43440998 | Discount code not working | Closed | Low |  Neil Pfeffer | — | Garth Dooley | Chat | — | 8h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 14397934 | Loyalty points not posting | Closed | Normal |  Julia Bosco | — |  Jacklyn Dare | Chat | — | 2d 6h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 17, 2026 |
| 07689313 | Order arrived damaged | Closed | Normal |  Betty Hahn | — |  Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 | |
| 65727834 | Order arrived damaged | Closed | Urgent |  Maude Bogan | — |  Katrina Johns | Phone | damagedsamples | 5h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 17, 2026 |
| 30535422 | Pro discount enrollment | Closed | Urgent |  Deron Conn | — | Garth Dooley | influencerrefundsamples | 5h | ●Responded | 4/5 | — | — | Mar 10, 2026 | Mar 17, 2026 | |
| 13523065 | Insider tier issue | Closed | Low |  Uriel Kulas | — |  Kip Schroeder IV | Chat | influencer | 5h | ○Sent, no reply | — | — | — | Mar 10, 2026 | Mar 17, 2026 |
| 88550087 | Question about product ingredients | Closed | Normal |  Phyllis Emard II | — | Amely Pacocha | Phone | loyalty | 5h | ●Responded | 9/11 | — | — | Mar 16, 2026 | Mar 17, 2026 |
| 54128455 | Lost package follow-up | Closed | Normal |  Kendrick Reynolds | — |  Mr. Eliza Gerhold IV | refundshade-match | 5h | ●Responded | 5/5 | — | — | Mar 11, 2026 | Mar 17, 2026 | |
| 42283587 | Shipping cost question | Closed | High |  Mr. Sheldon Orn | — | Eula McKenzie | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 17, 2026 |
| 27222775 | Item authenticity concern | Closed | Normal |  Angelo D'Amore | — | Vilma Gusikowski | Chat | — | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 58423836 | Insider tier issue | Closed | Urgent | Angelo D'Amore | — | Amely Pacocha | bopisshade-match | 4h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 17, 2026 | |
| 55110438 | Missing samples in order | Closed | Normal |  Tyrone Jacobi DVM | — | Jacklyn Dare | Chat | fragrancebopisrefund | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 29665399 | Cancel order request | Closed | Normal |  Cordie Jaskolski | — | Miss Amber Hintz Sr. | — | 2h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 17, 2026 | |
| 03144802 | Klarna / Afterpay split issue | Closed | Normal |  Ms. Dagmar Cremin | — | Amely Pacocha | damagedfragrancerefund | 2h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 17, 2026 | |
| 52221125 | Where is my order? | Closed | Normal |  Adrian Franey-Lebsack | — | Garth Dooley | shade-matchvip | 1h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 17, 2026 | |
| 06630838 | Discount code not working | Closed | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Tommy Kuvalis | Chat | fragranceloyaltydamaged | 1h | ●Responded | 2/5 | — | — | Mar 14, 2026 | Mar 17, 2026 |
| 86574054 | Return after 30-day window | Closed | Normal |  Naomi Pacocha | — |  Dr. Mandy McLaughlin | damagedloyalty | 2d | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 17, 2026 | |
| 68902358 | App login problem | Closed | Normal |  Willard Torphy PhD | — | Miss Amber Hintz Sr. | — | 5d | ●Responded | 4/11 | — | — | Mar 6, 2026 | Mar 17, 2026 | |
| 35794834 | App crashes at checkout | Closed | Normal |  Rory Blanda | — |  Mr. Lonie Hudson | influencer | 7d 23h | ●Responded | 2/5 | — | — | Mar 5, 2026 | Mar 17, 2026 | |
| 51130199 | Allergic reaction concern | Closed | Normal |  Rufus Steuber | — | Mr. Eliza Gerhold IV | gift-card | 21h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 17, 2026 | |
| 32469894 | Influencer code not working | Closed | High |  Amos Mills | — |  Darryl Jacobi | Social | — | 20h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 75909493 | Klarna / Afterpay split issue | Closed | Low |  Britney Kilback-Bartell | — | Darryl Jacobi | refund | 1d 18h | ●Responded | 3/5 | — | — | Mar 12, 2026 | Mar 17, 2026 | |
| 38148321 | Influencer code not working | Closed | Normal |  Burley Jacobson | — | Eula McKenzie | Chat | returns | 18h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 94213430 | Loyalty points not posting | Closed | Low |  Larry Schaefer V | — | Kaela Friesen | wholesalesamples | 18h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 17, 2026 | |
| 92127691 | Klarna / Afterpay split issue | Closed | Normal |  Sammie Beer MD | — | Dr. Mandy McLaughlin | shippingshade-match | 1d 17h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 17, 2026 | |
| 65127019 | Pro discount enrollment | Closed | Low |  Darla Torp-McClure PhD | — | Jacklyn Dare | wholesalesamplesinfluencer | 16h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 17, 2026 | |
| 01413770 | Where is my order? | Closed | Normal |  Quincy Hoeger | — | Jacklyn Dare | Social | — | 2d 13h | ⊘Not fired | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 71770556 | Cancel order request | Closed | Normal |  Althea Jacobi V | — | Kip Schroeder IV | samplesreturns | 13h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 17, 2026 | |
| 78121154 | Shipping cost question | Closed | Normal |  Mr. Tom Barton | — |  Oscar O'Hara | Chat | — | 11h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 17, 2026 |
| 19361846 | Cancel order request | Closed | Urgent |  Van O'Kon | — | Dr. Mandy McLaughlin | Chat | app | 1d 7h | ●Responded | 1/5 | — | — | Mar 13, 2026 | Mar 16, 2026 |
| 56949719 | Discount code not working | Closed | Normal |  Robyn Price | — | Jacklyn Dare | — | 4d 6h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 16, 2026 | |
| 19791048 | Price match request | Closed | Normal | Phyllis Emard II | — | Katrina Johns | gift-cardbopis | 6h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 16, 2026 | |
| 79727528 | BOPIS order cancelled at store | Closed | Low |  Louis Herman | — |  Lily Raynor | fragrancegift-card | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 16, 2026 | |
| 06466540 | Wrong shade sent | Closed | Urgent |  Beulah Lesch | — | Dr. Mandy McLaughlin | Chat | app | 6h | ●Responded | 5/5 | — | — | Mar 12, 2026 | Mar 16, 2026 |
| 60663963 | BOPIS pickup not ready | Closed | Normal | Rufus Steuber | — |  Ignatius Cummerata | wholesale | 5h | ⊘Not fired | — | — | — | Mar 14, 2026 | Mar 16, 2026 | |
| 04428205 | Return after 30-day window | Closed | Normal |  Rochelle Schmidt | — | Kaela Friesen | Chat | influencerloyaltyrefund | 5h | ⊘Not fired | — | — | — | Mar 10, 2026 | Mar 16, 2026 |