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Showing 251 - 300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 04691049 | Discount code not working | Closed | Low |  Roger Deckow | — |  Miss Amber Hintz Sr. | Chat | apployalty | 12h | ⊘Not fired | — | — | — | May 15, 2026 | May 21, 2026 |
| 09274439 | Wholesale order question | Closed | Normal |  Kamren Schneider Sr. | — |  Mr. Skyla Trantow | samplesshade-matchfragrance | 2d 10h | ○Sent, no reply | — | — | — | May 12, 2026 | May 21, 2026 | |
| 46352107 | Foundation match help | Closed | Normal |  Orval Considine I | — |  Tommy Kuvalis | — | 2d 10h | ○Sent, no reply | — | — | — | May 15, 2026 | May 21, 2026 | |
| 93214435 | Store experience feedback | Closed | High |  Lester Morar | — |  Mr. Cade Senger | — | 10h | ○Sent, no reply | — | — | — | May 13, 2026 | May 21, 2026 | |
| 40030578 | Store experience feedback | Closed | Normal |  Brandi Wehner | — |  Lily Raynor | returnssamplesinfluencer | 9h | ●Responded | 10/11 | — | — | May 14, 2026 | May 20, 2026 | |
| 07536728 | Order arrived damaged | Closed | High |  Dereck Torphy | — |  Katrina Johns | — | 7h | ○Sent, no reply | — | — | — | May 18, 2026 | May 20, 2026 | |
| 81246650 | Klarna / Afterpay split issue | Closed | Normal |  Gayle Crist | — |  Mr. Eliza Gerhold IV | — | 6h | ●Responded | 4/5 | — | — | May 16, 2026 | May 20, 2026 | |
| 47849287 | Wholesale order question | Closed | Normal |  Richie Konopelski | — |  Eula McKenzie | Chat | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 |
| 28409227 | Birthday gift not received | Closed | Normal |  Reta Cole-Crist | — |  Dr. Mandy McLaughlin | refundfragrance | 6h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 | |
| 70800725 | BOPIS pickup not ready | Closed | Normal |  Julio Denesik MD | — |  Yazmin Jast | shipping | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 97829927 | Question about product ingredients | Closed | Normal |  Zoie Kuhic | — | Mr. Skyla Trantow | apployaltyfragrance | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 48716889 | Item authenticity concern | Closed | Normal |  Ms. Priscilla Ebert | — |  Mr. Lonie Hudson | shippinginfluencer | 2d 5h | ○Sent, no reply | — | — | — | May 14, 2026 | May 20, 2026 | |
| 97871259 | Wholesale order question | Closed | Normal |  Della Cruickshank | — |  Faith Hilll | Chat | — | 5h | ●Responded | 10/11 | — | — | May 19, 2026 | May 20, 2026 |
| 18787070 | App login problem | Closed | Normal |  Ms. Josefina Collins | — |  Kip Schroeder IV | Chat | vipdamaged | 2d 4h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 |
| 52248989 | Discount code not working | Closed | Normal |  Omar Herzog | — | Eula McKenzie | Phone | refundinfluencer | 4h | ●Responded | 9/11 | — | — | May 18, 2026 | May 20, 2026 |
| 05908359 | Influencer code not working | Closed | Urgent |  Daniel Kerluke | — |  Vilma Gusikowski | Chat | shippingwholesalesamples | 4h | ●Responded | 5/5 | — | — | May 14, 2026 | May 20, 2026 |
| 38348636 | Pro discount enrollment | Closed | Normal |  Mrs. Monica Daugherty | — | Lily Raynor | loyaltyshippinggift-card | 4h | ○Sent, no reply | — | — | — | May 16, 2026 | May 20, 2026 | |
| 21146719 | Loyalty points not posting | Closed | Normal | Gayle Crist | — |  Oscar O'Hara | app | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | May 20, 2026 | |
| 93575628 | Address change after shipping | Closed | Normal |  Ms. Malvina Cruickshank-Schmidt | — |  Chaz Renner | Chat | refundloyaltywholesale | 4h | ●Responded | 5/5 | — | — | May 13, 2026 | May 20, 2026 |
| 31716800 | Return after 30-day window | Closed | Normal |  Tara Bogan | — | Tommy Kuvalis | samplesshipping | 4h | ○Sent, no reply | — | — | — | May 18, 2026 | May 20, 2026 | |
| 78086754 | Lost package follow-up | Closed | Normal |  Tavares Senger | — | Mr. Cade Senger | returns | 4h | ●Responded | 5/5 | — | — | May 15, 2026 | May 20, 2026 | |
| 38400650 | Wrong shade sent | Closed | Normal |  Mr. Kent Feeney | — |  Jacklyn Dare | influencergift-carddamaged | 3h | ⊘Not fired | — | — | — | May 16, 2026 | May 20, 2026 | |
| 98583726 | Where is my order? | Closed | Low |  Danielle Gibson | — |  Leonard Waters-Howell | shade-matchvip | 3h | ●Responded | 5/5 | — | — | May 19, 2026 | May 20, 2026 | |
| 51265371 | Allergic reaction concern | Closed | Low |  Mr. Javier Rolfson | — |  Darryl Jacobi | app | 1d 3h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 98493392 | Lost package follow-up | Closed | Low |  Vena Hane | — |  Ignatius Cummerata | Phone | damaged | 3h | ○Sent, no reply | — | — | — | May 17, 2026 | May 20, 2026 |
| 08004425 | Foundation match help | Closed | Normal |  Jack Purdy | — | Mr. Eliza Gerhold IV | loyaltyrefundshipping | 3h | ●Responded | 5/5 | — | — | May 13, 2026 | May 20, 2026 | |
| 81823789 | Cancel subscription / Auto-replenish | Closed | Normal |  Kenton Weber | — |  Steve O'Conner | shade-match | 3h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 19983942 | Where is my order? | Closed | Normal |  Floyd Huels | — | Katrina Johns | shade-matchapp | 2h | ○Sent, no reply | — | — | — | May 14, 2026 | May 20, 2026 | |
| 40372411 | Return after 30-day window | Closed | Low |  Dexter Heidenreich | — |  Amely Pacocha | — | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 04601617 | Missing samples in order | Closed | Normal |  Martine O'Keefe | — | Vilma Gusikowski | — | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 37181966 | Restock alert for backorder | Closed | Low |  Jasper Bahringer | — | Mr. Skyla Trantow | shade-match | 2h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 | |
| 76984204 | Address change after shipping | Closed | High |  Stanford White | — | Yazmin Jast | bopis | 1h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 | |
| 18899315 | App crashes at checkout | Closed | Urgent |  Frederick Reynolds | — | Darryl Jacobi | Chat | loyaltydamaged | 1h | ○Sent, no reply | — | — | — | May 16, 2026 | May 20, 2026 |
| 00047203 | Wholesale order question | Closed | Normal |  Jodi Homenick | — | Chaz Renner | Chat | loyaltygift-card | 1h | ●Responded | 2/5 | — | — | May 14, 2026 | May 20, 2026 |
| 33804339 | Cancel subscription / Auto-replenish | Closed | Normal |  Charlie Kling | — | Darryl Jacobi | Phone | — | 1d | ●Responded | 5/5 | — | — | May 15, 2026 | May 20, 2026 |
| 59356830 | Influencer code not working | Closed | Urgent |  Milton Welch | — |  Kaela Friesen | samplesshade-matchrefund | 22h | ⊘Not fired | — | — | — | May 12, 2026 | May 20, 2026 | |
| 31365481 | Loyalty points not posting | Closed | Normal |  Renee Balistreri | — | Steve O'Conner | Chat | samples | 21h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 |
| 39126090 | Restock alert for backorder | Closed | Normal |  Ron Jakubowski DVM | — | Mr. Skyla Trantow | influencer | 1d 18h | ○Sent, no reply | — | — | — | May 17, 2026 | May 20, 2026 | |
| 55558216 | App login problem | Closed | Urgent |  Dr. Henry Tromp DVM | — | Vilma Gusikowski | Chat | vipshade-matchfragrance | 17h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 |
| 94045457 | Price match request | Closed | Normal |  Kelsi Crooks | — | Oscar O'Hara | wholesalebopisshade-match | 1d 17h | ●Responded | 3/5 | — | — | May 12, 2026 | May 20, 2026 | |
| 56837267 | Missing items in shipment | Closed | High |  Rodney Mills III | — | Tommy Kuvalis | — | 17h | ○Sent, no reply | — | — | — | May 12, 2026 | May 20, 2026 | |
| 64493754 | Lost package follow-up | Closed | Normal |  Mrs. Chelsea Grant | — | Leonard Waters-Howell | Chat | — | 17h | ●Responded | 10/11 | — | — | May 15, 2026 | May 20, 2026 |
| 63555582 | Birthday gift not received | Closed | Normal |  Michael Raynor | — | Oscar O'Hara | gift-carddamaged | 17h | ○Sent, no reply | — | — | — | May 16, 2026 | May 20, 2026 | |
| 35213536 | App crashes at checkout | Closed | Normal |  Isai Prosacco IV | — | Katrina Johns | wholesale | 16h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 99373217 | Klarna / Afterpay split issue | Closed | High |  Henrietta Gleason | — | Leonard Waters-Howell | damaged | 16h | ○Sent, no reply | — | — | — | May 12, 2026 | May 20, 2026 | |
| 94969869 | Wrong shade sent | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — |  Julie Hodkiewicz | Chat | samples | 15h | ○Sent, no reply | — | — | — | May 18, 2026 | May 20, 2026 |
| 43954596 | Return after 30-day window | Closed | Normal |  Fredrick Mills | — |  Garth Dooley | damagedloyaltysamples | 9h | ○Sent, no reply | — | — | — | May 18, 2026 | May 19, 2026 | |
| 27528126 | Birthday gift not received | Closed | Normal |  Faith Douglas | — | Dr. Mandy McLaughlin | Chat | influencershipping | 7h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 |
| 60567280 | App crashes at checkout | Closed | Normal |  Frederick Kling | — | Katrina Johns | loyalty | 7h | ⊘Not fired | — | — | — | May 15, 2026 | May 19, 2026 | |
| 26016570 | Item authenticity concern | Closed | Normal |  Lesley Rowe Sr. | — | Lily Raynor | Chat | — | 7h | ⊘Not fired | — | — | — | May 13, 2026 | May 19, 2026 |