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Showing 451 - 500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05476675 | Discount code not working | Closed | Normal |  Mrs. Ernestine Kassulke MD | — |  Miss Amber Hintz Sr. | samplesapp | 21h | ○Sent, no reply | — | — | — | May 9, 2026 | May 15, 2026 | |
| 04134232 | Influencer code not working | Closed | Normal |  Georgianna Leannon | — |  Eula McKenzie | appshippingshade-match | 21h | ●Responded | 4/5 | — | — | May 13, 2026 | May 15, 2026 | |
| 44499430 | Where is my order? | Closed | Low |  Braulio Schumm | — |  Garth Dooley | damaged | 21h | ○Sent, no reply | — | — | — | May 7, 2026 | May 15, 2026 | |
| 65306041 | Refund not received | Closed | High |  Julius Predovic | — |  Yazmin Jast | Chat | shipping | 21h | ●Responded | 4/5 | — | — | May 13, 2026 | May 15, 2026 |
| 94390174 | Order arrived damaged | Closed | Normal |  Marisa Reynolds | — |  Tommy Kuvalis | shippingapprefund | 20h | ○Sent, no reply | — | — | — | May 11, 2026 | May 15, 2026 | |
| 18911037 | Birthday gift not received | Closed | Normal |  Ernesto Keeling | — |  Kip Schroeder IV | Social | gift-cardbopisvip | 19h | ⊘Not fired | — | — | — | May 11, 2026 | May 15, 2026 |
| 16330173 | Missing samples in order | Closed | Normal |  Lauriane Labadie | — |  Leonard Waters-Howell | Chat | wholesaledamaged | 1d 19h | ⊘Not fired | — | — | — | May 12, 2026 | May 15, 2026 |
| 98517260 | Order arrived damaged | Closed | Normal |  Hayley Runolfsdottir | — |  Chaz Renner | — | 19h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 | |
| 52980706 | Where is my order? | Closed | Urgent |  Ezequiel Brekke | — | Eula McKenzie | Chat | returnsshippingsamples | 18h | ●Responded | 4/5 | — | — | May 12, 2026 | May 15, 2026 |
| 05530608 | App crashes at checkout | Closed | Low |  Ellen Schuppe | — |  Mr. Cade Senger | gift-cardapp | 17h | ●Responded | 4/5 | — | — | May 7, 2026 | May 15, 2026 | |
| 39312764 | Order arrived damaged | Closed | Low |  Mrs. Evelyn Dare PhD | — |  Katrina Johns | shippinggift-cardvip | 15h | ○Sent, no reply | — | — | — | May 7, 2026 | May 15, 2026 | |
| 53320856 | BOPIS pickup not ready | Closed | Normal |  Jude Heidenreich | — | Eula McKenzie | damaged | 4d 15h | ○Sent, no reply | — | — | — | May 5, 2026 | May 15, 2026 | |
| 53527593 | Cancel order request | Closed | Normal |  Michelle Schaefer | — | Kip Schroeder IV | wholesaleappgift-card | 14h | ●Responded | 5/5 | — | — | May 12, 2026 | May 15, 2026 | |
| 21124347 | App crashes at checkout | Closed | Normal |  Claudie Gleason | — | Eula McKenzie | Chat | — | 5d 11h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 |
| 17726458 | Shipping cost question | Closed | Normal |  Cletus McCullough | — | Katrina Johns | — | 10h | ○Sent, no reply | — | — | — | May 7, 2026 | May 15, 2026 | |
| 84794063 | Address change after shipping | Closed | Normal |  Tanner Kautzer | — |  Jacklyn Dare | samples | 2d 9h | ●Responded | 4/5 | — | — | May 7, 2026 | May 14, 2026 | |
| 78514322 | Cancel subscription / Auto-replenish | Closed | High |  Omer Hirthe | — | Mr. Cade Senger | fragrancedamagedsamples | 2d 7h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 | |
| 47175360 | Question about product ingredients | Closed | Low |  Dylan Bednar | Highland Apothecary Co |  Steve O'Conner | shade-matchvip | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 | |
| 64143939 | Cancel subscription / Auto-replenish | Closed | High |  Ms. Linda Funk | — |  Kaela Friesen | loyaltybopis | 6h | ●Responded | 4/5 | — | — | May 11, 2026 | May 14, 2026 | |
| 41757493 | App login problem | Closed | High |  Mr. Giovani Kuhn | — | Katrina Johns | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | May 11, 2026 | May 14, 2026 |
| 98793400 | Where is my order? | Closed | Normal |  Makenna Douglas MD | — | Miss Amber Hintz Sr. | damagedwholesalesamples | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | May 14, 2026 | |
| 71808919 | Lost package follow-up | Closed | Normal |  Waino Fadel | — |  Vilma Gusikowski | — | 5h | ○Sent, no reply | — | — | — | May 10, 2026 | May 14, 2026 | |
| 24395781 | Question about product ingredients | Closed | Normal |  Roel Little | — |  Mr. Lonie Hudson | Phone | refundwholesalebopis | 5h | ●Responded | 10/11 | — | — | May 9, 2026 | May 14, 2026 |
| 28895663 | Refund not received | Closed | Normal |  Aliyah Huel IV | — |  Julie Hodkiewicz | fragrance | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | May 14, 2026 | |
| 07253001 | Gift card balance question | Closed | Urgent |  Everardo Larson | — |  Darryl Jacobi | — | 4h | ○Sent, no reply | — | — | — | May 12, 2026 | May 14, 2026 | |
| 48087442 | BOPIS pickup not ready | Closed | Normal |  Ms. Alexandra Toy | — | Chaz Renner | Chat | samples | 4h | ●Responded | 2/5 | — | — | May 7, 2026 | May 14, 2026 |
| 83776668 | Klarna / Afterpay split issue | Closed | Urgent |  Audie Goyette | — | Leonard Waters-Howell | Chat | — | 4h | ●Responded | 9/11 | — | — | May 8, 2026 | May 14, 2026 |
| 20160474 | Price match request | Closed | Low |  Lindsey Schneider | — | Leonard Waters-Howell | gift-card | 4h | ●Responded | 10/11 | — | — | May 7, 2026 | May 14, 2026 | |
| 20309336 | Gift card balance question | Closed | Normal |  Ashlynn Zulauf | — |  Amely Pacocha | wholesale | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 | |
| 15636574 | Where is my order? | Closed | Normal |  Myra Feeney | — | Kip Schroeder IV | gift-card | 4h | ●Responded | 2/5 | — | — | May 12, 2026 | May 14, 2026 | |
| 29855523 | Lost package follow-up | Closed | Normal |  Rosemary Lesch-Block | — |  Dr. Mandy McLaughlin | gift-cardrefundapp | 3h | ●Responded | 4/5 | — | — | May 7, 2026 | May 14, 2026 | |
| 17369245 | Influencer code not working | Closed | Normal |  Ayana Hane | — | Steve O'Conner | Chat | loyalty | 2h | ○Sent, no reply | — | — | — | May 12, 2026 | May 14, 2026 |
| 50042955 | Lost package follow-up | Closed | Normal |  Michele Turcotte | — | Dr. Mandy McLaughlin | shade-match | 2h | ●Responded | 5/5 | — | — | May 13, 2026 | May 14, 2026 | |
| 38447776 | BOPIS order cancelled at store | Closed | Low |  Mrs. Easter Jakubowski Jr. | — | Miss Amber Hintz Sr. | Chat | app | 2h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 |
| 66404263 | Return after 30-day window | Closed | Normal |  Lizzie Wisoky | — | Dr. Mandy McLaughlin | Chat | appshipping | 1h | ●Responded | 5/5 | — | — | May 11, 2026 | May 14, 2026 |
| 11708962 | Refund not received | Closed | High |  Ms. Caleigh Maggio | — | Jacklyn Dare | — | 1h | ○Sent, no reply | — | — | — | May 13, 2026 | May 14, 2026 | |
| 91363173 | Order arrived damaged | Closed | Normal |  Reggie Orn | — |  Lily Raynor | Chat | influencersamplesfragrance | 2d | ○Sent, no reply | — | — | — | May 11, 2026 | May 14, 2026 |
| 31300376 | Loyalty points not posting | Closed | High |  Ana Okuneva-Sanford | — | Chaz Renner | — | 2d | ●Responded | 1/5 | — | — | May 9, 2026 | May 14, 2026 | |
| 57917014 | BOPIS pickup not ready | Closed | Normal |  Olive Volkman | — | Katrina Johns | Chat | loyaltyrefund | 23h | ○Sent, no reply | — | — | — | May 11, 2026 | May 14, 2026 |
| 37400719 | Missing items in shipment | Closed | Normal |  Jenna Grant | — |  Mr. Eliza Gerhold IV | — | 1d 20h | ⊘Not fired | — | — | — | May 11, 2026 | May 14, 2026 | |
| 44181281 | Store experience feedback | Closed | Normal |  Mr. Javier Rolfson | — |  Oscar O'Hara | gift-card | 18h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 | |
| 87001639 | Allergic reaction concern | Closed | Normal |  Rodney Mills III | — | Oscar O'Hara | samplesinfluencer | 16h | ⊘Not fired | — | — | — | May 6, 2026 | May 14, 2026 | |
| 63042615 | Insider tier issue | Closed | Low |  Jaylon Turcotte | — | Kip Schroeder IV | Chat | refundshippingloyalty | 16h | ●Responded | 5/5 | — | — | May 11, 2026 | May 14, 2026 |
| 32137871 | Refund not received | Closed | Normal |  Dallas Fay | — | Vilma Gusikowski | Chat | — | 15h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 |
| 41482606 | BOPIS order cancelled at store | Closed | High |  Clinton Wolf | — |  Ignatius Cummerata | Chat | shippingreturns | 14h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 |
| 15024275 | Pro discount enrollment | Closed | Normal |  Kimberly Tremblay | — | Chaz Renner | Chat | wholesale | 11h | ●Responded | 4/5 | — | — | May 8, 2026 | May 14, 2026 |
| 87314637 | App login problem | Closed | Low |  Shelia Franecki | — | Lily Raynor | appbopis | 10h | ●Responded | 3/5 | — | — | May 7, 2026 | May 14, 2026 | |
| 00570491 | Shipping cost question | Closed | Low |  Tim Reynolds | — | Oscar O'Hara | shade-matchfragrance | 2d 10h | ○Sent, no reply | — | — | — | May 4, 2026 | May 14, 2026 | |
| 24357374 | Gift card balance question | Closed | Urgent |  Kelsi Crooks | — |  Faith Hilll | fragrance | 1d 9h | ●Responded | 1/5 | — | — | May 5, 2026 | May 13, 2026 | |
| 70765142 | Item authenticity concern | Closed | Normal | Audie Goyette | — | Mr. Cade Senger | samples | 7h | ○Sent, no reply | — | — | — | May 12, 2026 | May 13, 2026 |