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Showing 5,051 - 5,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19966303 | App login problem | Closed | Normal |  Savanna Breitenberg | — |  Ignatius Cummerata | Chat | fragrancegift-card | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 1, 2026 |
| 43369092 | Discount code not working | Closed | High |  Ms. Ida Kuhn | — |  Leonard Waters-Howell | Chat | vipshippingrefund | 6h | ●Responded | 5/5 | — | — | Dec 31, 2025 | Jan 1, 2026 |
| 87258537 | Discount code not working | Closed | High |  Reagan Erdman | — |  Miss Amber Hintz Sr. | — | 6h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 1, 2026 | |
| 05545970 | Foundation match help | Closed | Normal |  Freda Koepp | — |  Julie Hodkiewicz | app | 6h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 1, 2026 | |
| 75112123 | BOPIS pickup not ready | Closed | Normal |  Theodore Jones | Aurora Hotels Group |  Dr. Mandy McLaughlin | vipshade-match | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 1, 2026 | |
| 71190543 | Order arrived damaged | Closed | Low |  Mrs. Royce Kuphal | — |  Faith Hilll | gift-card | 1d 5h | ⊘Not fired | — | — | — | Dec 24, 2025 | Jan 1, 2026 | |
| 07157048 | Address change after shipping | Closed | Normal |  Michele Turcotte | — |  Lily Raynor | Chat | — | 5h | ●Responded | 3/5 | — | — | Dec 28, 2025 | Jan 1, 2026 |
| 21378123 | Loyalty points not posting | Closed | Normal |  Terence Schiller | — | Leonard Waters-Howell | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 1, 2026 |
| 11253635 | Missing items in shipment | Closed | Normal |  Elijah Paucek | Pacific Beauty Distributors |  Eula McKenzie | influencershippinggift-card | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 1, 2026 | |
| 99855453 | Gift card balance question | Closed | Low |  Lila Gutmann | — | Leonard Waters-Howell | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 1, 2026 |
| 57288168 | Refund not received | Closed | Normal |  Shirley Cartwright | — | Leonard Waters-Howell | Chat | samples | 3h | ●Responded | 3/5 | — | — | Dec 25, 2025 | Jan 1, 2026 |
| 77018155 | Cancel subscription / Auto-replenish | Closed | High |  Ms. Urban Leannon | — | Eula McKenzie | Chat | influencerrefund | 3h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Jan 1, 2026 |
| 48925663 | Address change after shipping | Closed | Normal |  Dr. Markus Thompson | — | Julie Hodkiewicz | Phone | shade-matchinfluencer | 2h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 1, 2026 |
| 95829157 | Lost package follow-up | Closed | Normal |  Claudine Daugherty-Boyer | — |  Mr. Skyla Trantow | vipsamples | 2h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 1, 2026 | |
| 42521357 | Allergic reaction concern | Closed | Low |  Mr. Helene Stark | — |  Mr. Cade Senger | fragrancesamplesrefund | 2h | ⊘Not fired | — | — | — | Dec 25, 2025 | Jan 1, 2026 | |
| 59637906 | Restock alert for backorder | Closed | Low | Freda Koepp | — |  Vilma Gusikowski | refund | 2h | ●Responded | 3/5 | — | — | Dec 29, 2025 | Jan 1, 2026 | |
| 04885317 | Wrong shade sent | Closed | Normal |  Lindsey Schultz | — | Dr. Mandy McLaughlin | vipshade-matchloyalty | 5d 2h | ⊘Not fired | — | — | — | Dec 22, 2025 | Jan 1, 2026 | |
| 79781044 | Influencer code not working | Closed | Low |  Patty Pacocha | — |  Steve O'Conner | — | 2h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Jan 1, 2026 | |
| 95897403 | Missing items in shipment | Closed | Normal |  Candice Armstrong | — |  Kip Schroeder IV | wholesalesamplesfragrance | 1h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Jan 1, 2026 | |
| 37247698 | Discount code not working | Closed | High |  Clinton Wolf | — | Faith Hilll | bopisvipdamaged | 1h | ●Responded | 5/5 | — | — | Dec 31, 2025 | Jan 1, 2026 | |
| 64305564 | Store experience feedback | Closed | Normal |  Clint Konopelski | — | Leonard Waters-Howell | appfragrance | 1h | ●Responded | 3/5 | — | — | Dec 30, 2025 | Jan 1, 2026 | |
| 35771203 | Price match request | Closed | Normal |  Betty Hahn | — | Kip Schroeder IV | fragrance | 22h | ●Responded | 9/11 | — | — | Dec 26, 2025 | Jan 1, 2026 | |
| 19859767 | App crashes at checkout | Closed | Normal |  Lisette Block | — |  Mr. Lonie Hudson | wholesale | 21h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 1, 2026 | |
| 50788594 | Cancel order request | Closed | Normal |  Laurie Bins | — | Mr. Lonie Hudson | refundvip | 20h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 1, 2026 | |
| 50349471 | Question about product ingredients | Closed | Normal |  Ernesto Jacobs | — | Mr. Cade Senger | shade-match | 9d 19h | ●Responded | 1/5 | — | — | Dec 19, 2025 | Jan 1, 2026 | |
| 01259137 | Store experience feedback | Closed | Normal |  Mr. Lauretta Gulgowski Jr. | — |  Jacklyn Dare | Phone | damagedgift-card | 19h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 1, 2026 |
| 70062938 | Allergic reaction concern | Closed | Normal |  Delores Shanahan | — | Lily Raynor | samplesinfluencer | 18h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Jan 1, 2026 | |
| 50801745 | Klarna / Afterpay split issue | Closed | Normal |  Ottilie Stroman | — |  Kaela Friesen | shippingfragrance | 17h | ●Responded | 4/5 | — | — | Dec 29, 2025 | Jan 1, 2026 | |
| 21910452 | Birthday gift not received | Closed | Low |  Willy Welch | House of Lumière | Mr. Skyla Trantow | Phone | appbopisloyalty | 14h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 1, 2026 |
| 05299999 | BOPIS order cancelled at store | Closed | High |  Jeannette Hessel | — | Julie Hodkiewicz | — | 1d 13h | ●Responded | 2/5 | — | — | Dec 28, 2025 | Jan 1, 2026 | |
| 60640119 | Allergic reaction concern | Closed | Normal |  Eliane Witting IV | — | Kaela Friesen | damagedvip | 12h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Jan 1, 2026 | |
| 80980062 | Shipping cost question | Closed | Normal |  Alexandrea Stroman | — | Miss Amber Hintz Sr. | returnsvip | 12h | ●Responded | 5/5 | — | — | Dec 28, 2025 | Jan 1, 2026 | |
| 22895646 | Wrong shade sent | Closed | Normal |  Carrie Koelpin | — |  Amely Pacocha | Chat | fragrance | 11h | ●Responded | 3/5 | — | — | Dec 26, 2025 | Jan 1, 2026 |
| 54577133 | Wrong shade sent | Closed | Normal |  Alex O'Conner-Konopelski | — |  Chaz Renner | Chat | loyalty | 1d 11h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 1, 2026 |
| 25875599 | Shipping cost question | Closed | High |  Glen Schultz | — | Julie Hodkiewicz | Phone | wholesalereturnsapp | 10h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Jan 1, 2026 |
| 08528388 | Address change after shipping | Closed | Normal |  Nathaniel Quigley-Ziemann | — | Mr. Skyla Trantow | wholesaleshippingvip | 8h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 31, 2025 | |
| 08444918 | App login problem | Closed | Normal |  Nikolas Terry | — | Mr. Lonie Hudson | Chat | bopisapp | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 31, 2025 |
| 06082177 | Price match request | Closed | Normal |  Ulises Larkin | — |  Oscar O'Hara | Phone | — | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Dec 31, 2025 |
| 62610410 | Wholesale order question | Closed | Normal |  Kaleigh Roob | — |  Darryl Jacobi | shipping | 6h | ●Responded | 1/5 | — | — | Dec 26, 2025 | Dec 31, 2025 | |
| 77297027 | Cancel order request | Closed | Normal |  Amos Barton | — | Mr. Lonie Hudson | wholesaledamagedgift-card | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 31, 2025 | |
| 58553646 | Return after 30-day window | Closed | Normal |  Lester Sipes | — | Amely Pacocha | — | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 31, 2025 | |
| 71536459 | Discount code not working | Closed | Low |  Golden Stoltenberg | — | Steve O'Conner | wholesalebopis | 2d 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 31, 2025 | |
| 59878865 | Store experience feedback | Closed | Normal |  Rodney Mills III | — |  Yazmin Jast | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 31, 2025 |
| 82079950 | Loyalty points not posting | Closed | Normal |  Vivien Dicki | Quartz Gifting |  Mr. Eliza Gerhold IV | — | 5h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 31, 2025 | |
| 99966941 | Address change after shipping | Closed | High |  Frank Predovic | — | Oscar O'Hara | refundsamplesinfluencer | 5h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 31, 2025 | |
| 55243444 | Refund not received | Closed | High |  Lillie Lang | — | Mr. Lonie Hudson | Chat | vipshade-match | 5h | ●Responded | 10/11 | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 22759512 | Cancel order request | Closed | Normal |  Leon Monahan | — | Lily Raynor | samplesshade-matchapp | 4h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Dec 31, 2025 | |
| 65928139 | BOPIS pickup not ready | Closed | Normal |  Virgil Thiel | Atlas Hospitality | Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Dec 31, 2025 |
| 72252456 | Influencer code not working | Closed | Normal |  Allen Prohaska | — | Ignatius Cummerata | vipfragrance | 4h | ●Responded | 4/5 | — | — | Dec 24, 2025 | Dec 31, 2025 | |
| 87419732 | Pro discount enrollment | Closed | Low |  Mathew Green | — | Darryl Jacobi | refundfragrance | 3h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 31, 2025 |