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Showing 5,201 - 5,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 78976395 | Wrong shade sent | Closed | Urgent |  Gayle Crist | — |  Tommy Kuvalis | — | 21h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 28, 2025 | |
| 69654961 | Where is my order? | Closed | Normal |  Miss Clarissa Herman | — |  Kip Schroeder IV | Chat | — | 1d 21h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 28, 2025 |
| 92000705 | Discount code not working | Closed | Normal |  Marion Hermiston | — |  Katrina Johns | Social | samplesrefundvip | 19h | ⊘Not fired | — | — | — | Dec 25, 2025 | Dec 28, 2025 |
| 61554274 | Foundation match help | Closed | Low |  Tamara Corkery | — |  Mr. Cade Senger | samplesvip | 2d 17h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 28, 2025 | |
| 29924255 | Wrong shade sent | Closed | Normal |  Ethelyn Marquardt | — | Kip Schroeder IV | damaged | 16h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 28, 2025 | |
| 30217797 | Wholesale order question | Closed | Normal |  Reed Parker | — |  Julie Hodkiewicz | shippingrefund | 5d 16h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 28, 2025 | |
| 22348310 | Return after 30-day window | Closed | Low |  Mildred Cronin | — |  Mr. Skyla Trantow | apployalty | 14h | ●Responded | 3/5 | — | — | Dec 26, 2025 | Dec 28, 2025 | |
| 66416390 | Missing samples in order | Closed | Normal |  Tanner Kautzer | — |  Kaela Friesen | Chat | appshippingsamples | 1d 13h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 28, 2025 |
| 00863776 | Birthday gift not received | Closed | Normal |  Osvaldo Roberts | — | Julie Hodkiewicz | shade-matchreturns | 13h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 28, 2025 | |
| 44586984 | Pro discount enrollment | Closed | Normal |  Beulah Lesch | — | Tommy Kuvalis | Chat | vip | 2d 12h | ●Responded | 9/11 | — | — | Dec 20, 2025 | Dec 28, 2025 |
| 76514971 | Wrong shade sent | Closed | Normal |  Geneva Franey | — | Tommy Kuvalis | Chat | appvipwholesale | 7d 11h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 28, 2025 |
| 88702436 | Refund not received | Closed | High |  Orie Tillman | — |  Dr. Mandy McLaughlin | — | 9h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 38606707 | App login problem | Closed | High |  Leann Mante II | — |  Jacklyn Dare | shade-matchwholesalegift-card | 2d 9h | ●Responded | 1/5 | — | — | Dec 22, 2025 | Dec 27, 2025 | |
| 48571971 | Insider tier issue | Closed | Normal |  Dora Mills-Koepp | — |  Garth Dooley | Chat | bopissamples | 8h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 |
| 88622121 | Cancel subscription / Auto-replenish | Closed | High |  D'angelo Koepp | — | Garth Dooley | Chat | — | 8h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 27, 2025 |
| 86446424 | Cancel order request | Closed | Normal |  Hugo Hintz | — |  Yazmin Jast | damaged | 8h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 73876035 | Foundation match help | Closed | Normal |  Rhea Klein | — | Jacklyn Dare | — | 1d 7h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 | |
| 85714329 | Return after 30-day window | Closed | Low |  Charlie Kling | — | Kaela Friesen | Chat | — | 7h | ●Responded | 5/5 | — | — | Dec 21, 2025 | Dec 27, 2025 |
| 44425587 | Loyalty points not posting | Closed | Normal |  Anita Littel | — | Dr. Mandy McLaughlin | loyaltyshade-match | 1d 7h | ○Sent, no reply | — | — | — | Dec 21, 2025 | Dec 27, 2025 | |
| 85993162 | Klarna / Afterpay split issue | Closed | Normal |  Clinton Wolf | — | Garth Dooley | Chat | samplesfragrance | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 27, 2025 |
| 40866106 | Allergic reaction concern | Closed | High |  Kristian Shanahan | — | Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 27, 2025 | |
| 50052899 | Birthday gift not received | Closed | Normal |  Desiree Nikolaus | — |  Mr. Eliza Gerhold IV | Chat | vipshippinginfluencer | 6h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 27, 2025 |
| 63854206 | App login problem | Closed | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Jacklyn Dare | refundloyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 27, 2025 | |
| 52888779 | Refund not received | Closed | High |  Blaise Schultz | — |  Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 26913271 | Restock alert for backorder | Closed | High |  Franklin Heller | — |  Steve O'Conner | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 |
| 36242856 | Shipping cost question | Closed | Urgent |  Elsie Schumm | — |  Leonard Waters-Howell | Chat | vip | 4h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 27, 2025 |
| 81777447 | Shipping cost question | Closed | Low |  Claire Hyatt | — | Tommy Kuvalis | Chat | gift-cardreturns | 4h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 |
| 92454435 | App crashes at checkout | Closed | Normal |  Evan Brown | — | Yazmin Jast | Chat | refundshade-matchbopis | 3h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 |
| 91579140 | App login problem | Closed | Normal |  Aurelie Wilderman III | — | Dr. Mandy McLaughlin | samples | 2d 3h | ●Responded | 4/5 | — | — | Dec 24, 2025 | Dec 27, 2025 | |
| 63131985 | Cancel order request | Closed | Normal |  James Schmidt | — |  Mr. Lonie Hudson | — | 3h | ●Responded | 5/5 | — | — | Dec 21, 2025 | Dec 27, 2025 | |
| 64624245 | Pro discount enrollment | Closed | Normal |  Miss Beatrice Dach | — |  Oscar O'Hara | refundviployalty | 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 27, 2025 | |
| 81050640 | Foundation match help | Closed | Normal |  Alan Little | — |  Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 72349409 | Missing items in shipment | Closed | Normal |  Velda Baumbach | — | Ignatius Cummerata | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 |
| 13130970 | Address change after shipping | Closed | Low |  Destin Bauch | — | Mr. Eliza Gerhold IV | shade-matchdamagedshipping | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 61274921 | Order arrived damaged | Closed | Normal |  Carl Murphy | — | Steve O'Conner | bopisshippingrefund | 2h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 27, 2025 | |
| 83055951 | Store experience feedback | Closed | Low |  Catherine Walter | — | Mr. Lonie Hudson | Chat | wholesalerefundapp | 2h | ●Responded | 10/11 | — | — | Dec 25, 2025 | Dec 27, 2025 |
| 45185268 | Missing items in shipment | Closed | Normal |  Deron Conn | — | Mr. Lonie Hudson | bopisfragrancevip | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Dec 27, 2025 | |
| 49829409 | App crashes at checkout | Closed | Low |  Travon Kuhic V | — |  Eula McKenzie | — | 1d 1h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 | |
| 36686838 | Pro discount enrollment | Closed | Normal |  Myron Watsica | — | Garth Dooley | Chat | shade-matchreturnsshipping | 1h | ●Responded | 4/5 | — | — | Dec 23, 2025 | Dec 27, 2025 |
| 72684056 | Wholesale order question | Closed | Normal |  Theron Wyman | — | Steve O'Conner | gift-cardappfragrance | 1h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 14591334 | Gift card balance question | Closed | Normal |  Wilson Osinski | — | Leonard Waters-Howell | shade-match | 18h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 27, 2025 | |
| 02780360 | Cancel subscription / Auto-replenish | Closed | Normal |  Kathryn Bogisich | — | Yazmin Jast | returnsshipping | 17h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 27, 2025 | |
| 78933657 | Address change after shipping | Closed | Low |  Reva Schuster | — | Mr. Skyla Trantow | bopis | 17h | ⊘Not fired | — | — | — | Dec 24, 2025 | Dec 27, 2025 | |
| 49412661 | Address change after shipping | Closed | Low |  Doyle Little | — | Eula McKenzie | appvipsamples | 17h | ⊘Not fired | — | — | — | Dec 24, 2025 | Dec 27, 2025 | |
| 02728189 | Return after 30-day window | Closed | High |  Josephine Morissette | — |  Faith Hilll | wholesalereturnsfragrance | 1d 17h | ●Responded | 9/11 | — | — | Dec 21, 2025 | Dec 27, 2025 | |
| 97147681 | Question about product ingredients | Closed | Normal |  Danielle Gibson | — | Mr. Cade Senger | samplesloyalty | 17h | ●Responded | 2/5 | — | — | Dec 23, 2025 | Dec 27, 2025 | |
| 88424810 | Refund not received | Closed | Normal |  Tressie Cassin-Muller | — | Dr. Mandy McLaughlin | samples | 14h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 | |
| 53208761 | Wholesale order question | Closed | Normal | Franklin Heller | — | Steve O'Conner | shade-match | 14h | ●Responded | 5/5 | — | — | Dec 19, 2025 | Dec 27, 2025 | |
| 59369785 | Address change after shipping | Closed | Low | Josephine Morissette | — |  Darryl Jacobi | Chat | shade-match | 13h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Dec 27, 2025 |
| 25857971 | Cancel subscription / Auto-replenish | Closed | Normal |  Randall Kirlin | — | Mr. Lonie Hudson | shipping | 11h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 27, 2025 |