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Showing 5,501 - 5,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89445593 | Wrong shade sent | Closed | Normal |  Molly Graham | — |  Miss Amber Hintz Sr. | refundwholesale | 4h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 19, 2025 | |
| 99414135 | Price match request | Closed | Normal |  Dr. Mamie Shields | — |  Oscar O'Hara | — | 4h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 19, 2025 | |
| 97844469 | Discount code not working | Closed | High |  Miss Dino Hodkiewicz | — |  Yazmin Jast | appvipgift-card | 4h | ●Responded | 5/5 | — | — | Dec 15, 2025 | Dec 19, 2025 | |
| 35799632 | Foundation match help | Closed | Low |  Dr. Darien Ondricka | — |  Mr. Cade Senger | returns | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 19, 2025 | |
| 87369006 | Wholesale order question | Closed | High |  Elnora Yundt | — |  Darryl Jacobi | influencerdamaged | 2h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 19, 2025 | |
| 91352261 | Wholesale order question | Closed | Urgent |  Miss Caroline Gusikowski | — |  Amely Pacocha | Phone | shipping | 2h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 19, 2025 |
| 71024439 | Price match request | Closed | Low |  Gayle Crist | — |  Lily Raynor | — | 4d 2h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 19, 2025 | |
| 96676211 | App login problem | Closed | Normal |  Lynette Ritchie | — | Amely Pacocha | Chat | vip | 2h | ●Responded | 4/5 | — | — | Dec 14, 2025 | Dec 19, 2025 |
| 55070329 | Cancel subscription / Auto-replenish | Closed | Low |  Vickie Bruen | — | Oscar O'Hara | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 19, 2025 | |
| 19549526 | Missing items in shipment | Closed | Low |  Amya Lakin | — | Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | Dec 16, 2025 | Dec 19, 2025 | |
| 14638529 | Foundation match help | Closed | Low |  Mrs. Dorothy Russel | — |  Mr. Lonie Hudson | Chat | — | 1d | ⊘Not fired | — | — | — | Dec 12, 2025 | Dec 19, 2025 |
| 53521523 | Cancel subscription / Auto-replenish | Closed | High |  Mr. Cedric Schiller | Verde Concierge |  Jacklyn Dare | damaged | 1d | ●Responded | 5/5 | — | — | Dec 17, 2025 | Dec 19, 2025 | |
| 08631351 | Price match request | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Leonard Waters-Howell | Chat | gift-card | 22h | ●Responded | 5/5 | — | — | Dec 17, 2025 | Dec 19, 2025 |
| 44041194 | Wholesale order question | Closed | Normal |  Melody Runolfsdottir | — |  Katrina Johns | Chat | damagedfragranceapp | 22h | ⊘Not fired | — | — | — | Dec 13, 2025 | Dec 19, 2025 |
| 99541666 | Address change after shipping | Closed | High |  Kelsi Crooks | — |  Chaz Renner | Chat | wholesale | 20h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 19, 2025 |
| 98701331 | Cancel order request | Closed | Normal |  Mrs. Ernestine Kassulke MD | — | Katrina Johns | wholesalebopisloyalty | 19h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 19, 2025 | |
| 45151771 | Item authenticity concern | Closed | High |  Arvel Schroeder | — |  Julie Hodkiewicz | Social | returnsdamagedapp | 16h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 19, 2025 |
| 77710275 | Cancel order request | Closed | Low |  Alfred Quigley | — |  Ignatius Cummerata | loyalty | 14h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 19, 2025 | |
| 65333254 | Missing items in shipment | Closed | High |  Mr. Danika Bechtelar | — |  Vilma Gusikowski | Chat | vipdamaged | 14h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 19, 2025 |
| 75230698 | BOPIS pickup not ready | Closed | Urgent |  Mr. Clovis Schmidt | — | Chaz Renner | Phone | — | 6d 14h | ●Responded | 1/5 | — | — | Dec 10, 2025 | Dec 19, 2025 |
| 03604307 | Store experience feedback | Closed | High |  Nannie Schinner | — |  Mr. Skyla Trantow | Social | bopisapp | 2d 12h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 19, 2025 |
| 48777202 | Loyalty points not posting | Closed | Normal |  Kody Kling | — | Chaz Renner | Social | — | 1d 11h | ⊘Not fired | — | — | — | Dec 15, 2025 | Dec 19, 2025 |
| 87485539 | Foundation match help | Closed | Normal |  Ludwig Ratke | — | Mr. Lonie Hudson | shade-match | 10h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 19, 2025 | |
| 45048067 | Foundation match help | Closed | Normal |  Ethan Steuber | — | Leonard Waters-Howell | damagedsamples | 2d 9h | ●Responded | 1/5 | — | — | Dec 10, 2025 | Dec 18, 2025 | |
| 94031680 | Klarna / Afterpay split issue | Closed | High |  Andrew Dare | — | Amely Pacocha | vipgift-card | 8h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 18, 2025 | |
| 70369180 | Missing items in shipment | Closed | Normal |  Jacqueline Ferry | — |  Kaela Friesen | — | 8h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 18, 2025 | |
| 73942221 | App crashes at checkout | Closed | Normal |  Berneice Heller | — | Miss Amber Hintz Sr. | influencerfragrance | 7h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 18, 2025 | |
| 59315769 | Missing items in shipment | Closed | Normal |  Marlee Block | — | Jacklyn Dare | gift-cardapp | 6h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 18, 2025 | |
| 05607316 | Lost package follow-up | Closed | Normal |  Frederick Reynolds | — |  Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 13912917 | Pro discount enrollment | Closed | High |  Michael Raynor | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 42245916 | Foundation match help | Closed | Normal |  Marisa Reynolds | — | Mr. Lonie Hudson | wholesaleloyaltydamaged | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 69676119 | Order arrived damaged | Closed | Urgent |  Chelsey Bednar-Goodwin | — | Garth Dooley | Chat | bopis | 5h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 18, 2025 |
| 89449665 | Item authenticity concern | Closed | Normal |  Alex O'Conner-Konopelski | — |  Steve O'Conner | loyaltyshade-match | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 32851881 | Allergic reaction concern | Closed | Low |  Frank Mante II | — | Mr. Lonie Hudson | loyaltyfragrancerefund | 9d 4h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 18, 2025 | |
| 64556158 | Lost package follow-up | Closed | Normal |  Stephan Gorczany | — |  Tommy Kuvalis | Phone | — | 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 |
| 17616473 | Insider tier issue | Closed | Low |  Casandra Schiller | — |  Faith Hilll | refundshipping | 4h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 18, 2025 | |
| 92002659 | Birthday gift not received | Closed | Normal |  Lester Sipes | — | Vilma Gusikowski | Chat | — | 1d 4h | ●Responded | 4/5 | — | — | Dec 12, 2025 | Dec 18, 2025 |
| 28504129 | Question about product ingredients | Closed | Low |  Kirk Wintheiser-Lang | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 84135516 | Missing samples in order | Closed | Low |  Rodney Mills III | — | Oscar O'Hara | Phone | — | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 18, 2025 |
| 74180074 | Wholesale order question | Closed | Normal |  Rudolph Gorczany | — | Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 10/11 | — | — | Dec 16, 2025 | Dec 18, 2025 |
| 89684159 | Klarna / Afterpay split issue | Closed | Normal |  Elijah Paucek | Pacific Beauty Distributors | Ignatius Cummerata | vipshade-match | 3h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 93810433 | Insider tier issue | Closed | Normal |  Kaleigh Roob | — | Mr. Skyla Trantow | Phone | — | 1d 3h | ●Responded | 4/5 | — | — | Dec 15, 2025 | Dec 18, 2025 |
| 56683776 | Return after 30-day window | Closed | Normal |  Waino Fadel | — | Tommy Kuvalis | Chat | shippingvip | 3h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 18, 2025 |
| 42169497 | Cancel order request | Closed | High |  Gary Berge | — | Jacklyn Dare | Chat | shade-matchreturnssamples | 2h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 |
| 25241431 | Cancel subscription / Auto-replenish | Closed | Normal |  Cullen Herzog | — | Darryl Jacobi | Chat | shade-matchrefund | 2h | ●Responded | 4/11 | — | — | Dec 11, 2025 | Dec 18, 2025 |
| 93373288 | Restock alert for backorder | Closed | High |  Alessandro MacGyver | — |  Dr. Mandy McLaughlin | Chat | bopisvipshade-match | 2h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 18, 2025 |
| 31156828 | Klarna / Afterpay split issue | Closed | Normal |  Darrel Kautzer | — | Garth Dooley | Chat | damaged | 1h | ●Responded | 3/5 | — | — | Dec 17, 2025 | Dec 18, 2025 |
| 82213039 | Influencer code not working | Closed | High |  Jason Kuhlman | — | Faith Hilll | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 13, 2025 | Dec 18, 2025 |
| 08914653 | Missing samples in order | Closed | Low |  Adrian Franey-Lebsack | — | Mr. Cade Senger | Chat | returns | 1h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 18, 2025 |
| 38427539 | Cancel order request | Closed | Normal |  Carol Stamm | — | Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 18, 2025 |