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Showing 6,301 - 6,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76558327 | Klarna / Afterpay split issue | Closed | Normal |  Ashlynn Zulauf | — |  Chaz Renner | Chat | — | 4h | ●Responded | 10/11 | — | — | Nov 22, 2025 | Nov 26, 2025 |
| 31792730 | BOPIS pickup not ready | Closed | Normal |  Joan Daugherty | — |  Mr. Lonie Hudson | Chat | vip | 4h | ⊘Not fired | — | — | — | Nov 21, 2025 | Nov 26, 2025 |
| 15441630 | Where is my order? | Closed | Normal |  Roy D'Amore | — |  Yazmin Jast | Social | — | 4d 4h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 26, 2025 |
| 31557325 | BOPIS pickup not ready | Closed | High |  Dr. Isaiah Bahringer | — |  Faith Hilll | Phone | damagedreturnsshipping | 3h | ●Responded | 3/5 | — | — | Nov 22, 2025 | Nov 26, 2025 |
| 30405766 | Wholesale order question | Closed | Normal |  Mr. Marquis Hermann | — | Mr. Lonie Hudson | Chat | appbopisrefund | 3h | ⊘Not fired | — | — | — | Nov 22, 2025 | Nov 26, 2025 |
| 19697531 | BOPIS pickup not ready | Closed | Normal |  Drake Harber | — |  Dr. Mandy McLaughlin | shade-match | 3h | ●Responded | 5/5 | — | — | Nov 19, 2025 | Nov 26, 2025 | |
| 03124943 | Shipping cost question | Closed | Normal |  Sonya Deckow | — |  Steve O'Conner | Chat | returns | 3h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 26, 2025 |
| 30685050 | Question about product ingredients | Closed | Normal |  Mr. Lauretta Gulgowski Jr. | — |  Kip Schroeder IV | fragrance | 2d 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 26, 2025 | |
| 36830316 | Lost package follow-up | Closed | Normal |  Stella Koch | — |  Mr. Skyla Trantow | samples | 2d 3h | ●Responded | 4/5 | — | — | Nov 23, 2025 | Nov 26, 2025 | |
| 77335047 | Where is my order? | Closed | Normal |  Hugh Cummerata | — |  Garth Dooley | shade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 26, 2025 | |
| 28765051 | Store experience feedback | Closed | Low |  Mack Osinski | — |  Mr. Cade Senger | influencersamples | 2h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 26, 2025 | |
| 73515091 | Item authenticity concern | Closed | Normal |  Daniel Kerluke | — |  Mr. Eliza Gerhold IV | shippingsamples | 1h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 70783224 | Return after 30-day window | Closed | Normal |  Nathan Schuster | — | Chaz Renner | refundloyaltyvip | 1h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 47134140 | BOPIS order cancelled at store | Closed | High |  Lavern Abshire | — |  Miss Amber Hintz Sr. | wholesaleshade-matchsamples | 1d | ○Sent, no reply | — | — | — | Nov 23, 2025 | Nov 26, 2025 | |
| 34747494 | Refund not received | Closed | Normal |  Shaun Braun Sr. | — |  Ignatius Cummerata | influencer | 2d 22h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 42679208 | Wholesale order question | Closed | Normal |  Lacy Schuppe | — |  Darryl Jacobi | Phone | appshade-match | 21h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 26, 2025 |
| 51619432 | Foundation match help | Closed | High |  Jerald Schulist | — | Mr. Lonie Hudson | Chat | viployaltywholesale | 17h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 26, 2025 |
| 92642773 | Missing samples in order | Closed | Low |  Braulio Schumm | — | Garth Dooley | Phone | — | 16h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 26, 2025 |
| 84764495 | Item authenticity concern | Closed | Normal |  Miss Roslyn Ziemann | — |  Eula McKenzie | — | 2d 16h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 26, 2025 | |
| 86304699 | Restock alert for backorder | Closed | Normal |  Kyra Hermann | — | Eula McKenzie | refundwholesale | 14h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 39673815 | App login problem | Closed | Urgent |  Van O'Kon | — |  Lily Raynor | refund | 12h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 26, 2025 | |
| 53868256 | Wholesale order question | Closed | Normal |  Miss Tammy Hahn | — |  Katrina Johns | Chat | shade-matchloyaltysamples | 11h | ⊘Not fired | — | — | — | Nov 22, 2025 | Nov 26, 2025 |
| 58152525 | Store experience feedback | Closed | High |  Elsie Schumm | — | Eula McKenzie | — | 8h | ⊘Not fired | — | — | — | Nov 18, 2025 | Nov 25, 2025 | |
| 28399074 | Discount code not working | Closed | Normal |  Nayeli Schowalter | — |  Jacklyn Dare | shade-match | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 38738978 | Wholesale order question | Closed | Normal |  Norberto Bosco | — |  Leonard Waters-Howell | Social | appshade-matchinfluencer | 6h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 25, 2025 |
| 03165129 | Question about product ingredients | Closed | Urgent |  Claudie Gleason | — | Mr. Skyla Trantow | shipping | 6h | ●Responded | 3/5 | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 93587479 | Pro discount enrollment | Closed | Normal |  Yasmeen Schuster II | — | Jacklyn Dare | refundsamplesbopis | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 25, 2025 | |
| 15844787 | Foundation match help | Closed | Normal |  Noel Stracke | — | Kip Schroeder IV | samples | 6h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 | |
| 09024971 | Lost package follow-up | Closed | Normal |  Vickie Bruen | — |  Amely Pacocha | — | 5h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 25, 2025 | |
| 84563197 | Loyalty points not posting | Closed | Low |  Clinton Funk | — | Ignatius Cummerata | returnswholesale | 5h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 25, 2025 | |
| 15250320 | Allergic reaction concern | Closed | High |  Max Halvorson | — | Mr. Eliza Gerhold IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 25, 2025 |
| 88719092 | Discount code not working | Closed | Normal |  Jay Langosh | — | Lily Raynor | shade-match | 4h | ●Responded | 9/11 | — | — | Nov 18, 2025 | Nov 25, 2025 | |
| 57403944 | Loyalty points not posting | Closed | Normal |  Chelsey Bednar-Goodwin | — | Garth Dooley | Social | appfragrance | 4h | ⊘Not fired | — | — | — | Nov 19, 2025 | Nov 25, 2025 |
| 18692253 | Wrong shade sent | Closed | Normal |  Walker Schulist | — | Jacklyn Dare | fragrance | 3h | ●Responded | 5/5 | — | — | Nov 23, 2025 | Nov 25, 2025 | |
| 99233580 | Wholesale order question | Closed | Normal |  Phyllis Emard II | — | Mr. Eliza Gerhold IV | returns | 3h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 15553363 | Missing samples in order | Closed | Low |  Lessie Wolff | — | Yazmin Jast | — | 2h | ⊘Not fired | — | — | — | Nov 23, 2025 | Nov 25, 2025 | |
| 12280265 | Lost package follow-up | Closed | Low |  Richie Konopelski | — | Chaz Renner | influencersamplesvip | 2h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 25, 2025 | |
| 55887324 | Refund not received | Closed | Urgent | Braulio Schumm | — | Mr. Cade Senger | returns | 2h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 58968573 | Refund not received | Closed | Normal |  Dr. Henry Tromp DVM | — | Yazmin Jast | refund | 1h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 25, 2025 | |
| 29502759 | Where is my order? | Closed | Normal |  Mack Boyer | — | Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 25, 2025 | |
| 00875281 | Influencer code not working | Closed | Normal |  Horace Satterfield | — | Mr. Eliza Gerhold IV | shade-matchfragrance | 1h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 25, 2025 | |
| 16353866 | App login problem | Closed | Normal |  Lionel Hagenes III | — | Dr. Mandy McLaughlin | damagedrefundvip | 1h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 25, 2025 | |
| 03783294 | Allergic reaction concern | Closed | Low |  Roxane Rohan PhD | — | Jacklyn Dare | Chat | gift-cardinfluencerrefund | 23h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 25, 2025 |
| 80682678 | Address change after shipping | Closed | Normal |  Rufus Steuber | — |  Oscar O'Hara | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 25, 2025 |
| 44007116 | Cancel order request | Closed | Normal |  Yolanda Barton | — |  Tommy Kuvalis | — | 22h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 | |
| 20843351 | Discount code not working | Closed | Normal |  Jim Swaniawski | — | Amely Pacocha | Chat | fragranceshipping | 22h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 25, 2025 |
| 21173389 | Klarna / Afterpay split issue | Closed | Normal |  Miss Beatrice Dach | — | Chaz Renner | vipdamaged | 22h | ●Responded | 4/5 | — | — | Nov 19, 2025 | Nov 25, 2025 | |
| 46884517 | Gift card balance question | Closed | Normal |  Tricia Kunde IV | — | Eula McKenzie | Chat | gift-cardinfluencerbopis | 21h | ●Responded | 9/11 | — | — | Nov 20, 2025 | Nov 25, 2025 |
| 28864796 | Birthday gift not received | Closed | Normal |  Fredrick Franey | — | Mr. Skyla Trantow | gift-cardsamples | 20h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 25, 2025 | |
| 42870454 | Item authenticity concern | Closed | Urgent |  Dr. Carlie Kovacek | — | Mr. Skyla Trantow | — | 20h | ●Responded | 3/5 | — | — | Nov 17, 2025 | Nov 25, 2025 |