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Showing 7,401 - 7,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97222798 | Gift card balance question | Closed | High |  Eliane Witting IV | — |  Darryl Jacobi | influencer | 2h | ●Responded | 3/5 | — | — | Oct 21, 2025 | Oct 25, 2025 | |
| 38047947 | Wholesale order question | Closed | High |  Kenton Weber | — |  Dr. Mandy McLaughlin | influencershippingshade-match | 2h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 57580776 | Foundation match help | Closed | Normal |  Clinton Wolf | — |  Faith Hilll | influencerbopissamples | 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 25, 2025 | |
| 21121344 | Wrong shade sent | Closed | Urgent |  Jerald Schulist | — |  Mr. Eliza Gerhold IV | shade-matchsamples | 2h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 25, 2025 | |
| 36503429 | BOPIS pickup not ready | Closed | Normal |  Zella Moen | — | Faith Hilll | fragrance | 2h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 25, 2025 | |
| 98353428 | Discount code not working | Closed | Normal |  Makenzie Hilpert | — | Darryl Jacobi | damagedapp | 1h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 25, 2025 | |
| 86119068 | Shipping cost question | Closed | Low |  Mrs. Royce Kuphal | — |  Mr. Skyla Trantow | Phone | — | 1h | ●Responded | 3/5 | — | — | Oct 19, 2025 | Oct 25, 2025 |
| 20273108 | Order arrived damaged | Closed | Normal |  Carol Stamm | — |  Ignatius Cummerata | vipgift-card | 1h | ●Responded | 4/5 | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 23621599 | Where is my order? | Closed | Low |  Dr. Hermann Ferry | Marquee Events |  Julie Hodkiewicz | loyalty | 1h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 25, 2025 | |
| 23606507 | Shipping cost question | Closed | Normal |  Arnulfo Ritchie | — | Mr. Eliza Gerhold IV | Chat | refundbopisinfluencer | 1h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 72598610 | Price match request | Closed | Normal |  Josh Dooley | — |  Kaela Friesen | shippingshade-match | 1d | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 25, 2025 | |
| 57305033 | Foundation match help | Closed | Low |  Tobin Dibbert | — | Kaela Friesen | Social | — | 2d 21h | ⊘Not fired | — | — | — | Oct 21, 2025 | Oct 25, 2025 |
| 62929670 | Lost package follow-up | Closed | Normal |  Alexandria Bailey | — |  Oscar O'Hara | Chat | returnsbopis | 20h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 11368986 | Cancel subscription / Auto-replenish | Closed | Normal |  Nathaniel McClure | — | Julie Hodkiewicz | Phone | — | 2d 18h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 55891896 | Insider tier issue | Closed | Normal |  Alexis Connelly | — |  Leonard Waters-Howell | shade-match | 15h | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 44255321 | Wrong shade sent | Closed | High |  Jordan Harber-Padberg | — |  Amely Pacocha | vipapprefund | 2d 14h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 16455412 | Wholesale order question | Closed | Normal |  Coralie Haag | — | Faith Hilll | Phone | gift-card | 1d 13h | ●Responded | 4/5 | — | — | Oct 16, 2025 | Oct 25, 2025 |
| 75497926 | Item authenticity concern | Closed | High |  Casandra Schiller | — |  Jacklyn Dare | — | 13h | ●Responded | 4/5 | — | — | Oct 23, 2025 | Oct 25, 2025 | |
| 17705088 | Foundation match help | Closed | Normal |  Westley Emard | Atlas Hospitality | Julie Hodkiewicz | Social | — | 6d 12h | ⊘Not fired | — | — | — | Oct 14, 2025 | Oct 25, 2025 |
| 71446462 | Price match request | Closed | High |  Rudolph Gorczany | — |  Kip Schroeder IV | shipping | 2d 12h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 23398286 | Allergic reaction concern | Closed | Normal |  Mr. Lucious Heidenreich | — |  Lily Raynor | — | 7d 12h | ●Responded | 2/5 | — | — | Oct 14, 2025 | Oct 25, 2025 | |
| 34690743 | Discount code not working | Closed | Low |  Kelly Reinger | — | Dr. Mandy McLaughlin | Social | shippingbopis | 1d 12h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 25, 2025 |
| 40901480 | Question about product ingredients | Closed | Normal |  Lesley Rowe Sr. | — |  Mr. Lonie Hudson | Social | fragrancesamples | 11h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 25, 2025 |
| 38529110 | Pro discount enrollment | Closed | High |  Ms. Lila Champlin | Verde Concierge |  Mr. Cade Senger | Chat | influencer | 10h | ●Responded | 3/5 | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 50712208 | Cancel subscription / Auto-replenish | Closed | High |  Audie Goyette | — |  Steve O'Conner | Social | refundreturnsinfluencer | 7h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 83742913 | Question about product ingredients | Closed | High |  Miss Kathy Trantow Sr. | — |  Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 24, 2025 | |
| 48437401 | Store experience feedback | Closed | Low |  Mr. Benjamin Ryan | — | Jacklyn Dare | Social | viployalty | 6h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 22031224 | Where is my order? | Closed | Low |  Anthony Schaefer | — | Mr. Lonie Hudson | — | 1d 5h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 24, 2025 | |
| 99763482 | Item authenticity concern | Closed | Normal |  Carlos Beer | — | Amely Pacocha | returnswholesale | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 | |
| 37456828 | Pro discount enrollment | Closed | High |  Miss Roslyn Ziemann | — |  Tommy Kuvalis | refundbopis | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 24, 2025 | |
| 41340924 | App login problem | Closed | Low |  Dr. Carlie Kovacek | — |  Eula McKenzie | Chat | loyaltydamagedshade-match | 4h | ●Responded | 4/5 | — | — | Oct 21, 2025 | Oct 24, 2025 |
| 32417550 | Discount code not working | Closed | Urgent |  Pam Hauck | — | Lily Raynor | Chat | samplesfragrance | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 29194290 | Allergic reaction concern | Closed | Normal |  Tavares Senger | — | Steve O'Conner | gift-card | 2d 4h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 24, 2025 | |
| 92425331 | Influencer code not working | Closed | Normal |  Rodney Mills III | — |  Miss Amber Hintz Sr. | refund | 2d 4h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 24, 2025 | |
| 64044480 | Price match request | Closed | Urgent |  Triston Wuckert | — | Dr. Mandy McLaughlin | Chat | damagedsamplesfragrance | 3h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 24, 2025 |
| 74687405 | Insider tier issue | Closed | Normal |  Maude Bogan | — | Darryl Jacobi | Chat | fragrancerefund | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 73412128 | Pro discount enrollment | Closed | Normal |  Mr. Magdalena Reynolds | — |  Chaz Renner | Chat | loyaltyappinfluencer | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 41684384 | Return after 30-day window | Closed | Low |  Colten Skiles | — | Steve O'Conner | loyaltyappvip | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 24, 2025 | |
| 28866370 | BOPIS order cancelled at store | Closed | Urgent |  Tim Reynolds | — |  Yazmin Jast | fragrance | 2h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 24, 2025 | |
| 44551542 | Item authenticity concern | Closed | Low |  Gayle Howe | Studio Eleven | Miss Amber Hintz Sr. | Phone | loyalty | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 24, 2025 |
| 73441900 | Discount code not working | Closed | Normal |  Paul Durgan | — |  Garth Dooley | — | 2h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 24, 2025 | |
| 06803323 | Store experience feedback | Closed | Normal | Kenton Weber | — | Katrina Johns | Chat | vipwholesalesamples | 2h | ⊘Not fired | — | — | — | Oct 19, 2025 | Oct 24, 2025 |
| 26088253 | BOPIS pickup not ready | Closed | Normal |  Ashley O'Keefe | — | Lily Raynor | Chat | appfragrance | 7d 1h | ●Responded | 2/5 | — | — | Oct 13, 2025 | Oct 24, 2025 |
| 51052255 | Order arrived damaged | Closed | Normal |  Chase Wuckert | — | Darryl Jacobi | wholesaleinfluencer | 9d 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 24, 2025 | |
| 32240483 | Lost package follow-up | Closed | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent | Chaz Renner | Phone | app | 1h | ⊘Not fired | — | — | — | Oct 19, 2025 | Oct 24, 2025 |
| 08883066 | Wholesale order question | Closed | Low |  Rochelle Kunze | — | Mr. Lonie Hudson | Social | damagedsamplesbopis | 1h | ⊘Not fired | — | — | — | Oct 18, 2025 | Oct 24, 2025 |
| 58442887 | Insider tier issue | Closed | Low |  Carrie Koelpin | — | Kip Schroeder IV | Phone | — | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 24, 2025 |
| 44922069 | Shipping cost question | Closed | Normal |  Felton Simonis | — | Garth Dooley | Social | — | 1d | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 24, 2025 |
| 67403317 | BOPIS pickup not ready | Closed | Low |  Faye Beier | — | Jacklyn Dare | Chat | influencer | 23h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 24, 2025 |
| 82750518 | Store experience feedback | Closed | Normal |  Adriel Terry | — | Ignatius Cummerata | Social | influencerdamagedshipping | 21h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 24, 2025 |