TicketsAll tickets
Showing 7,851 - 7,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42714703 | Price match request | Closed | Low |  Kristian Bayer | — |  Dr. Mandy McLaughlin | shipping | 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 12, 2025 | |
| 67253602 | Insider tier issue | Closed | Normal |  Braulio Schumm | — |  Mr. Skyla Trantow | gift-cardappfragrance | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 12, 2025 | |
| 94681135 | Order arrived damaged | Closed | Normal |  Olga Hegmann | — |  Jacklyn Dare | refundwholesalevip | 3h | ●Responded | 5/5 | — | — | Oct 6, 2025 | Oct 12, 2025 | |
| 59991424 | Influencer code not working | Closed | Normal |  Merritt Gibson | — | Mr. Skyla Trantow | shipping | 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 12, 2025 | |
| 76550456 | Gift card balance question | Closed | Low |  Alisa Ward | — |  Chaz Renner | Chat | influencer | 2h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 12, 2025 |
| 55980226 | Klarna / Afterpay split issue | Closed | Normal |  Garfield Pagac | — |  Kip Schroeder IV | damaged | 2h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 12, 2025 | |
| 80510377 | Birthday gift not received | Closed | High |  Patty Balistreri | — | Dr. Mandy McLaughlin | gift-card | 2h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 12, 2025 | |
| 65827514 | Where is my order? | Closed | Normal |  Helga Wiza V | — |  Mr. Eliza Gerhold IV | Chat | samplesvip | 1h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 12, 2025 |
| 83146582 | Foundation match help | Closed | Low |  Rex Crist | — |  Garth Dooley | gift-cardreturnssamples | 23h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 12, 2025 | |
| 05813813 | Foundation match help | Closed | Normal |  Robert Schiller V | — |  Leonard Waters-Howell | Phone | influencergift-card | 1d 22h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 12, 2025 |
| 01606515 | Discount code not working | Closed | Normal |  Julio Denesik MD | — |  Vilma Gusikowski | Chat | — | 22h | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 12, 2025 |
| 18550543 | Foundation match help | Closed | Normal |  Charlene Towne | — |  Mr. Cade Senger | — | 8d 20h | ●Responded | 1/11 | — | — | Oct 1, 2025 | Oct 12, 2025 | |
| 20162145 | Allergic reaction concern | Closed | High |  Ardith Ondricka MD | — |  Lily Raynor | shade-match | 20h | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 12, 2025 | |
| 29742201 | Cancel order request | Closed | Low |  Pam Hauck | — |  Miss Amber Hintz Sr. | Chat | wholesale | 12h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 12, 2025 |
| 69100659 | Refund not received | Closed | Normal |  Ms. Julie Predovic | — | Lily Raynor | refund | 6h | ●Responded | 9/11 | — | — | Oct 7, 2025 | Oct 11, 2025 | |
| 41588839 | Influencer code not working | Closed | Low |  Emilia Luettgen | — |  Oscar O'Hara | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 11, 2025 |
| 70208286 | Order arrived damaged | Closed | Normal |  Vernon Greenholt | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 11, 2025 | |
| 60191786 | Restock alert for backorder | Closed | Normal |  Tavares Senger | — | Mr. Eliza Gerhold IV | Social | — | 6h | ⊘Not fired | — | — | — | Oct 8, 2025 | Oct 11, 2025 |
| 94197959 | Birthday gift not received | Closed | Normal |  Mrs. Penny Muller-Howell | — | Miss Amber Hintz Sr. | vip | 6h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 11, 2025 | |
| 91143377 | Refund not received | Closed | Normal |  Wm Durgan | — |  Ignatius Cummerata | Chat | shipping | 5h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 11, 2025 |
| 81484206 | Discount code not working | Closed | Low |  Ms. Dagmar Cremin | — |  Mr. Lonie Hudson | Chat | returnsshade-matchfragrance | 5h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 11, 2025 |
| 57996764 | Discount code not working | Closed | Normal |  Dr. Helmer Daniel | — | Mr. Eliza Gerhold IV | Chat | damaged | 7d 4h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 11, 2025 |
| 73149318 | BOPIS pickup not ready | Closed | Normal |  Michael Raynor | — | Mr. Skyla Trantow | Chat | shade-match | 4h | ●Responded | 10/11 | — | — | Oct 10, 2025 | Oct 11, 2025 |
| 57662092 | Item authenticity concern | Closed | Normal |  Johann West | — | Kip Schroeder IV | fragrancedamaged | 4h | ⊘Not fired | — | — | — | Oct 9, 2025 | Oct 11, 2025 | |
| 46823998 | Price match request | Closed | High |  Leona Kassulke | — | Leonard Waters-Howell | influencer | 4h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 11, 2025 | |
| 83365997 | App crashes at checkout | Closed | High |  Daphne Hickle-Lynch | — | Mr. Cade Senger | Chat | samples | 3h | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 11, 2025 |
| 75070083 | BOPIS order cancelled at store | Closed | Normal |  Robb Schoen | — | Chaz Renner | damagedfragrancevip | 2h | ●Responded | 2/5 | — | — | Oct 7, 2025 | Oct 11, 2025 | |
| 86165339 | Birthday gift not received | Closed | Low |  Adriel Terry | — | Mr. Lonie Hudson | refund | 1h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 11, 2025 | |
| 98338541 | BOPIS pickup not ready | Closed | Low |  Mrs. Juana Russel | — | Miss Amber Hintz Sr. | gift-card | 1h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 11, 2025 | |
| 21835302 | Question about product ingredients | Closed | Normal |  Mamie Wehner | — |  Eula McKenzie | shipping | 1h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 11, 2025 | |
| 05294268 | Return after 30-day window | Closed | Normal |  Braden Hodkiewicz | — | Eula McKenzie | Chat | damaged | 1d | ●Responded | 2/5 | — | — | Oct 4, 2025 | Oct 11, 2025 |
| 58387256 | Gift card balance question | Closed | High |  Mr. Elvie Block | — | Leonard Waters-Howell | app | 1d | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 11, 2025 | |
| 99359428 | Discount code not working | Closed | Normal |  Kayleigh Roberts | — | Eula McKenzie | loyaltyreturns | 22h | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 11, 2025 | |
| 24219152 | Lost package follow-up | Closed | Low |  Bobbie Bergnaum | — | Jacklyn Dare | bopis | 22h | ⊘Not fired | — | — | — | Oct 5, 2025 | Oct 11, 2025 | |
| 31657054 | BOPIS pickup not ready | Closed | Low |  Patti Monahan | Verde Concierge |  Amely Pacocha | damagedloyalty | 1d 21h | ●Responded | 2/5 | — | — | Oct 8, 2025 | Oct 11, 2025 | |
| 48217191 | Wrong shade sent | Closed | Normal |  Rodney Mills III | — | Dr. Mandy McLaughlin | shade-match | 20h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 11, 2025 | |
| 65056333 | Refund not received | Closed | Normal |  Colin Funk | — | Leonard Waters-Howell | Chat | refund | 19h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 11, 2025 |
| 86354737 | Loyalty points not posting | Closed | Normal |  Ed Ritchie | — | Ignatius Cummerata | shippingrefund | 19h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 11, 2025 | |
| 39181456 | Influencer code not working | Closed | Normal |  Elnora Yundt | — |  Julie Hodkiewicz | samplesrefund | 2d 19h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 11, 2025 | |
| 50171748 | Missing items in shipment | Closed | Normal |  Lizzie Wisoky | — | Mr. Cade Senger | returns | 18h | ●Responded | 2/5 | — | — | Oct 8, 2025 | Oct 11, 2025 | |
| 43161367 | Insider tier issue | Closed | Normal |  Melinda Runolfsdottir | — | Mr. Skyla Trantow | Chat | damagedrefund | 4d 17h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 11, 2025 |
| 47326335 | Allergic reaction concern | Closed | Normal | Rodney Mills III | — | Ignatius Cummerata | Chat | — | 13h | ○Sent, no reply | — | — | — | Oct 6, 2025 | Oct 11, 2025 |
| 27808982 | Klarna / Afterpay split issue | Closed | Low |  Rolando Hodkiewicz | Crown Department Stores |  Katrina Johns | refund | 7d 8h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 10, 2025 | |
| 91669925 | Loyalty points not posting | Closed | Low |  Hipolito Schroeder | — |  Faith Hilll | returnsgift-cardloyalty | 7h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 10, 2025 | |
| 95826798 | App crashes at checkout | Closed | Normal |  Ernie West | — | Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 10, 2025 | |
| 52730188 | Discount code not working | Closed | Normal |  Luis Swaniawski | — |  Yazmin Jast | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 10, 2025 |
| 46662873 | App crashes at checkout | Closed | Normal |  Mrs. Joanne Quigley | — | Lily Raynor | appwholesaledamaged | 5h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 10, 2025 | |
| 17956233 | BOPIS pickup not ready | Closed | Normal |  Payton Padberg | — |  Darryl Jacobi | samples | 5h | ⊘Not fired | — | — | — | Oct 3, 2025 | Oct 10, 2025 | |
| 13400552 | Influencer code not working | Closed | Low |  Elijah Paucek | Pacific Beauty Distributors | Lily Raynor | Chat | vipwholesale | 4h | ●Responded | 2/5 | — | — | Oct 9, 2025 | Oct 10, 2025 |
| 57244089 | Store experience feedback | Closed | Normal |  Doyle Little | — | Ignatius Cummerata | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 10, 2025 |