TicketsAll tickets
Showing 8,651 - 8,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24535704 | Influencer code not working | Closed | Normal |  Mr. Luis Kuhn | — |  Mr. Eliza Gerhold IV | loyaltyshippinggift-card | 3h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 18, 2025 | |
| 85697955 | Wrong shade sent | Closed | Normal |  Dereck Torphy | — |  Leonard Waters-Howell | gift-card | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 18, 2025 | |
| 98003494 | Refund not received | Closed | Low |  Evan Brown | — |  Tommy Kuvalis | Social | influencervipreturns | 2h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 18, 2025 |
| 40702155 | Where is my order? | Closed | Normal |  D'angelo Rohan | — |  Lily Raynor | bopis | 2h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 18, 2025 | |
| 42321406 | Item authenticity concern | Closed | Normal |  Jonatan Hammes-Toy | — | Leonard Waters-Howell | Social | samples | 1h | ⊘Not fired | — | — | — | Sep 17, 2025 | Sep 18, 2025 |
| 15568453 | BOPIS order cancelled at store | Closed | Normal |  Antonio Koss Sr. | — |  Julie Hodkiewicz | Chat | wholesalereturns | 1d | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 18, 2025 |
| 33892623 | Allergic reaction concern | Closed | High |  Herman Altenwerth | — |  Yazmin Jast | — | 5d | ●Responded | 1/5 | — | — | Sep 12, 2025 | Sep 18, 2025 | |
| 42458063 | Shipping cost question | Closed | High |  Forrest Considine-Conroy | — | Tommy Kuvalis | appshade-matchsamples | 23h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 18, 2025 | |
| 75903111 | BOPIS order cancelled at store | Closed | Urgent |  Ardella Dicki | — |  Mr. Skyla Trantow | Chat | returns | 2d 18h | ●Responded | 9/11 | — | — | Sep 8, 2025 | Sep 18, 2025 |
| 07610066 | Cancel order request | Closed | Low |  Retha Boyer Jr. | — |  Steve O'Conner | influencerwholesalefragrance | 2d 15h | ●Responded | 4/5 | — | — | Sep 8, 2025 | Sep 18, 2025 | |
| 39707854 | Refund not received | Closed | Normal |  Nina Ortiz | — |  Chaz Renner | vipshade-matchloyalty | 15h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 18, 2025 | |
| 24799560 | Restock alert for backorder | Closed | Normal |  Juana Cruickshank | — |  Dr. Mandy McLaughlin | Chat | gift-cardrefundreturns | 14h | ●Responded | 5/5 | — | — | Sep 14, 2025 | Sep 18, 2025 |
| 52072148 | Discount code not working | Closed | Normal |  Mr. Marquis Hermann | — | Chaz Renner | loyalty | 1d 14h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 18, 2025 | |
| 77750670 | Price match request | Closed | Normal |  Mary Renner | — | Yazmin Jast | Chat | app | 2d 13h | ⊘Not fired | — | — | — | Sep 11, 2025 | Sep 18, 2025 |
| 95956515 | Question about product ingredients | Closed | Normal |  Ms. Julie Predovic | — |  Katrina Johns | bopisrefundreturns | 13h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 18, 2025 | |
| 28120140 | Birthday gift not received | Closed | Normal |  Darien Stiedemann | — |  Garth Dooley | Social | — | 8h | ⊘Not fired | — | — | — | Sep 13, 2025 | Sep 17, 2025 |
| 84782774 | Question about product ingredients | Closed | Urgent |  Vena Hane | — |  Mr. Cade Senger | fragrance | 7h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 24922745 | Discount code not working | Closed | Normal |  Tommie Zemlak | — |  Vilma Gusikowski | shade-matchreturns | 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 66155325 | Foundation match help | Closed | Normal |  Tracey Gusikowski | — | Tommy Kuvalis | fragrancesamplesshipping | 6h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 81430621 | Allergic reaction concern | Closed | Normal |  Carol Stamm | — | Tommy Kuvalis | Phone | loyaltybopissamples | 6h | ●Responded | 5/5 | — | — | Sep 14, 2025 | Sep 17, 2025 |
| 75095067 | Gift card balance question | Closed | Normal |  Anna Schmitt | — | Katrina Johns | Chat | wholesalevip | 7d 6h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 17, 2025 |
| 73995122 | Pro discount enrollment | Closed | Normal |  Bradford Mraz | — | Tommy Kuvalis | Chat | samples | 6h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 37453814 | BOPIS order cancelled at store | Closed | Normal |  Meghan McClure | — | Lily Raynor | influencerdamagedreturns | 7d 5h | ○Sent, no reply | — | — | — | Sep 7, 2025 | Sep 17, 2025 | |
| 81333867 | Loyalty points not posting | Closed | Low |  Ova Ratke | — |  Miss Amber Hintz Sr. | Phone | wholesalereturns | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 42154464 | Wholesale order question | Closed | Normal |  Dejon McLaughlin Sr. | — |  Darryl Jacobi | Chat | — | 5h | ●Responded | 4/5 | — | — | Sep 16, 2025 | Sep 17, 2025 |
| 23458492 | Order arrived damaged | Closed | Normal |  Phyllis Emard II | — | Garth Dooley | Chat | damagedloyalty | 5h | ●Responded | 4/5 | — | — | Sep 11, 2025 | Sep 17, 2025 |
| 60674044 | Lost package follow-up | Closed | Low |  Tyra Konopelski DDS | — | Garth Dooley | loyaltyinfluencer | 5h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 97193326 | Question about product ingredients | Closed | High |  Timothy Jakubowski | — | Mr. Skyla Trantow | vipapp | 5h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 17, 2025 | |
| 04715877 | Restock alert for backorder | Closed | Normal |  Hailie Dooley | — | Chaz Renner | — | 4h | ●Responded | 2/5 | — | — | Sep 10, 2025 | Sep 17, 2025 | |
| 60617337 | Wrong shade sent | Closed | Low |  Cecelia Hilll | — |  Amely Pacocha | Chat | bopissamplesinfluencer | 4h | ●Responded | 4/11 | — | — | Sep 13, 2025 | Sep 17, 2025 |
| 23466684 | Discount code not working | Closed | Normal |  Dr. Helmer Daniel | — | Miss Amber Hintz Sr. | Chat | — | 6d 4h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 17, 2025 |
| 86286677 | Shipping cost question | Closed | Normal |  Norberto Bosco | — | Garth Dooley | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 17, 2025 |
| 78668600 | Wrong shade sent | Closed | Normal |  Jenna Grant | — |  Oscar O'Hara | vipbopiswholesale | 4h | ●Responded | 4/5 | — | — | Sep 13, 2025 | Sep 17, 2025 | |
| 43452173 | Restock alert for backorder | Closed | Normal |  Mrs. Evelyn Dare PhD | — |  Eula McKenzie | bopisfragrancewholesale | 4h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 09883684 | Store experience feedback | Closed | Normal |  Bulah Mohr | — |  Kip Schroeder IV | bopisshade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 92688019 | Address change after shipping | Closed | Normal |  Evangeline Pollich-Conn | — | Vilma Gusikowski | Social | — | 3h | ⊘Not fired | — | — | — | Sep 14, 2025 | Sep 17, 2025 |
| 67495755 | Pro discount enrollment | Closed | Normal |  Lindsey Schneider | — | Yazmin Jast | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 17, 2025 | |
| 29659092 | Klarna / Afterpay split issue | Closed | Low |  Daniel Kovacek | — |  Faith Hilll | influencerreturnsshipping | 2d 3h | ⊘Not fired | — | — | — | Sep 10, 2025 | Sep 17, 2025 | |
| 78337313 | Wholesale order question | Closed | Normal |  Brent Von I | — | Faith Hilll | shipping | 3d 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 56806866 | Insider tier issue | Closed | Normal |  Nathaniel McClure | — | Eula McKenzie | loyaltysamplesfragrance | 2d 2h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 17, 2025 | |
| 00468809 | Wrong shade sent | Closed | Urgent |  Leigh Breitenberg IV | — | Amely Pacocha | Chat | — | 1h | ●Responded | 4/5 | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 23043180 | Return after 30-day window | Closed | Normal |  Delbert Morar DVM | — | Mr. Cade Senger | Chat | gift-cardshade-match | 1d | ●Responded | 3/5 | — | — | Sep 9, 2025 | Sep 17, 2025 |
| 56910582 | Store experience feedback | Closed | High |  Idella Goldner-Rodriguez | — | Lily Raynor | — | 6d | ●Responded | 4/11 | — | — | Sep 8, 2025 | Sep 17, 2025 | |
| 60324364 | Refund not received | Closed | Normal |  Drake Harber | — | Dr. Mandy McLaughlin | Chat | — | 2d 23h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 17, 2025 |
| 82013203 | Wholesale order question | Closed | Normal |  Ericka Schuppe | — | Garth Dooley | Chat | damaged | 8d 21h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 17, 2025 |
| 85587761 | Price match request | Closed | Normal |  Jazlyn Bosco | — | Eula McKenzie | Chat | wholesalesamples | 2d 21h | ●Responded | 4/5 | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 97297466 | Missing items in shipment | Closed | Normal |  Jay Ziemann | — | Darryl Jacobi | Chat | samplesinfluencerbopis | 18h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 65678483 | Insider tier issue | Closed | Normal |  Blaze Greenfelder | — | Lily Raynor | influencer | 2d 15h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 17, 2025 | |
| 84655016 | Cancel order request | Closed | Low |  Melinda Sporer | — | Julie Hodkiewicz | Phone | samplesrefundfragrance | 1d 15h | ●Responded | 9/11 | — | — | Sep 13, 2025 | Sep 17, 2025 |
| 46317425 | BOPIS order cancelled at store | Closed | High |  Alexandrea Stroman | — |  Jacklyn Dare | samplesvipdamaged | 2d 15h | ○Sent, no reply | — | — | — | Sep 7, 2025 | Sep 17, 2025 |