TicketsAll tickets
Showing 9,001 - 9,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 20804930 | App login problem | Closed | Normal |  Jazmyne Anderson | — |  Oscar O'Hara | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 02377254 | App login problem | Closed | Normal |  Shakira Kiehn | — |  Kaela Friesen | Chat | samplesshade-match | 4h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 8, 2025 |
| 50372297 | Klarna / Afterpay split issue | Closed | Normal |  Margaret Jakubowski DDS | — |  Kip Schroeder IV | Chat | vipreturns | 4h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 8, 2025 |
| 33626923 | Influencer code not working | Closed | Normal |  Eloy Dicki | — |  Leonard Waters-Howell | vip | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 | |
| 41610600 | Influencer code not working | Closed | Normal |  Ottis Maggio | — |  Lily Raynor | Social | — | 4h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 8, 2025 |
| 98809897 | App login problem | Closed | Normal | Jazmyne Anderson | — |  Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 8, 2025 | |
| 96369505 | Order arrived damaged | Closed | High |  Jacqueline Borer | — |  Mr. Lonie Hudson | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 |
| 27094784 | App login problem | Closed | Low |  Norma Ryan | — | Julie Hodkiewicz | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 88616788 | BOPIS pickup not ready | Closed | Normal |  Reagan Erdman | — |  Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 8, 2025 | |
| 94456626 | Foundation match help | Closed | Normal |  Horace Satterfield | — |  Dr. Mandy McLaughlin | Chat | influencerwholesalegift-card | 2h | ●Responded | 5/5 | — | — | Sep 3, 2025 | Sep 8, 2025 |
| 31765118 | Item authenticity concern | Closed | Low |  Renee Spinka | — | Dr. Mandy McLaughlin | Chat | refund | 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 |
| 21435180 | Pro discount enrollment | Closed | Normal |  Delores Shanahan | — |  Tommy Kuvalis | Chat | loyaltyfragrance | 1h | ●Responded | 1/5 | — | — | Sep 5, 2025 | Sep 8, 2025 |
| 36819869 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Kaden Goyette | — | Leonard Waters-Howell | fragrancedamagedgift-card | 1d 1h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 8, 2025 | |
| 83010304 | Question about product ingredients | Closed | Normal |  Leo Becker-Dach | — | Julie Hodkiewicz | Chat | — | 2d | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 8, 2025 |
| 53660232 | App crashes at checkout | Closed | Normal |  Heber Maggio | Aurora Hotels Group |  Mr. Skyla Trantow | — | 22h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 8, 2025 | |
| 75631787 | Missing items in shipment | Closed | Low |  Tricia Kunde IV | — |  Eula McKenzie | — | 20h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 | |
| 58624277 | Birthday gift not received | Closed | Normal |  Quinn Willms | — |  Steve O'Conner | influencer | 19h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 | |
| 05258136 | Restock alert for backorder | Closed | Low |  Omer Hirthe | — | Mr. Eliza Gerhold IV | Chat | shade-matchgift-cardinfluencer | 2d 16h | ⊘Not fired | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 21896371 | BOPIS order cancelled at store | Closed | High |  Lynn Towne | — | Steve O'Conner | samplesgift-cardinfluencer | 1d 15h | ●Responded | 4/5 | — | — | Sep 3, 2025 | Sep 8, 2025 | |
| 87155429 | BOPIS order cancelled at store | Closed | High |  Mrs. Geneva Orn | — |  Vilma Gusikowski | Chat | gift-cardreturns | 13h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 8, 2025 |
| 42130059 | App login problem | Closed | Low |  Maddison Douglas | — |  Mr. Cade Senger | Phone | returnsgift-card | 2d 13h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 8, 2025 |
| 99713754 | Restock alert for backorder | Closed | Low |  Forrest Hagenes | — | Vilma Gusikowski | Chat | — | 1d 12h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 8, 2025 |
| 35377716 | Missing samples in order | Closed | High |  Carlos Beer | — |  Miss Amber Hintz Sr. | bopis | 10h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 8, 2025 | |
| 65115108 | Lost package follow-up | Closed | Normal |  Jacquelyn Harber | — |  Ignatius Cummerata | Chat | loyaltyvipinfluencer | 10h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 75629870 | Restock alert for backorder | Closed | Low |  Rhonda Heaney-Hermann | — | Ignatius Cummerata | Phone | — | 1d 9h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 |
| 64625048 | Question about product ingredients | Closed | Low |  Jordan Gerlach | — | Lily Raynor | fragranceshade-match | 8h | ●Responded | 4/5 | — | — | Sep 4, 2025 | Sep 7, 2025 | |
| 10288471 | Address change after shipping | Closed | Normal |  Daniel Kovacek | — | Eula McKenzie | wholesalesamples | 7h | ●Responded | 3/5 | — | — | Sep 3, 2025 | Sep 7, 2025 | |
| 32493100 | App login problem | Closed | Normal |  Cortney Lakin | — |  Garth Dooley | vipshipping | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 | |
| 39203116 | App crashes at checkout | Closed | Normal |  Liza Kozey | — | Kaela Friesen | Chat | influencervipdamaged | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 |
| 29818219 | Influencer code not working | Closed | Normal |  Eldridge Feeney | — | Garth Dooley | vipshipping | 6h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 7, 2025 | |
| 97585696 | Pro discount enrollment | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores | Miss Amber Hintz Sr. | — | 6h | ●Responded | 2/5 | — | — | Sep 4, 2025 | Sep 7, 2025 | |
| 86896127 | Missing samples in order | Closed | Normal |  Shaylee Frami | — | Dr. Mandy McLaughlin | shippingvipapp | 5h | ○Sent, no reply | — | — | — | Aug 31, 2025 | Sep 7, 2025 | |
| 45176158 | Missing samples in order | Closed | Normal |  Eleonore Blick | — | Mr. Skyla Trantow | Chat | shade-match | 5h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 7, 2025 |
| 55679900 | Price match request | Closed | Urgent |  Tonya Koepp MD | — | Mr. Skyla Trantow | appfragrance | 4h | ●Responded | 5/5 | — | — | Sep 5, 2025 | Sep 7, 2025 | |
| 96056412 | Restock alert for backorder | Closed | Normal |  Mr. Luke Lakin | — | Mr. Cade Senger | shade-matchreturns | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 7, 2025 | |
| 83221830 | BOPIS order cancelled at store | Closed | Normal |  Aubree Stroman PhD | — |  Jacklyn Dare | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 7, 2025 |
| 87323199 | Birthday gift not received | Closed | Normal |  Wilmer Luettgen | — | Eula McKenzie | Chat | damaged | 3h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 7, 2025 |
| 31740335 | BOPIS order cancelled at store | Closed | Normal |  Bette Schaden | — | Oscar O'Hara | Chat | returnsapp | 2d 3h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 7, 2025 |
| 76067634 | Wholesale order question | Closed | Normal |  Luis Swaniawski | — | Ignatius Cummerata | — | 2h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 7, 2025 | |
| 71720935 | Store experience feedback | Closed | Normal |  Lorena Cremin Jr. | — |  Darryl Jacobi | influencer | 1h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 7, 2025 | |
| 27337241 | Order arrived damaged | Closed | High |  Gilbert Price | — | Mr. Cade Senger | Social | influencer | 1h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 7, 2025 |
| 23533936 | Restock alert for backorder | Closed | Normal |  Tommie Zemlak | — | Oscar O'Hara | influencer | 1h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 7, 2025 | |
| 90353925 | BOPIS order cancelled at store | Closed | Low |  Juana Cruickshank | — | Mr. Eliza Gerhold IV | Chat | wholesale | 2d 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 |
| 22229912 | App login problem | Closed | Low |  Lila Gutmann | — | Vilma Gusikowski | vipinfluencer | 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 7, 2025 | |
| 59121833 | Birthday gift not received | Closed | Low |  Ova Ratke | — | Vilma Gusikowski | Phone | loyaltygift-cardwholesale | 23h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 7, 2025 |
| 03988713 | Item authenticity concern | Closed | Urgent |  Shelley Kerluke | — | Mr. Eliza Gerhold IV | shade-matchgift-card | 23h | ●Responded | 4/5 | — | — | Sep 1, 2025 | Sep 7, 2025 | |
| 22880773 | Wrong shade sent | Closed | High |  Vernice Macejkovic | — |  Amely Pacocha | Chat | shippingvipreturns | 19h | ●Responded | 2/5 | — | — | Sep 4, 2025 | Sep 7, 2025 |
| 03468494 | Store experience feedback | Closed | Low |  Diane Corkery | — | Dr. Mandy McLaughlin | Chat | — | 18h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 7, 2025 |
| 02947962 | Restock alert for backorder | Closed | Normal |  Leopoldo Frami-Muller | — |  Yazmin Jast | Phone | refundsamplesinfluencer | 18h | ●Responded | 9/11 | — | — | Sep 4, 2025 | Sep 7, 2025 |
| 67622675 | Wrong shade sent | Closed | Normal |  Jolie Rau | — | Amely Pacocha | loyaltybopis | 18h | ●Responded | 5/5 | — | — | Sep 3, 2025 | Sep 7, 2025 |