TicketsAll tickets
Showing 9,251 - 9,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12188412 | Refund not received | Closed | High |  Kirsten Becker | — |  Yazmin Jast | Chat | returns | 11h | ●Responded | 1/5 | — | — | Aug 29, 2025 | Sep 1, 2025 |
| 14048933 | Insider tier issue | Closed | Low |  Rosendo Shanahan | — |  Mr. Skyla Trantow | — | 10h | ●Responded | 4/5 | — | — | Aug 29, 2025 | Sep 1, 2025 | |
| 18753480 | BOPIS order cancelled at store | Closed | Normal |  Dr. Helmer Daniel | — | Yazmin Jast | bopisapp | 10h | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 1, 2025 | |
| 51303454 | Shipping cost question | Closed | High |  Gilbert Rau | — |  Dr. Mandy McLaughlin | Chat | — | 3d 10h | ●Responded | 3/5 | — | — | Aug 21, 2025 | Sep 1, 2025 |
| 59612526 | Allergic reaction concern | Closed | Normal |  Mr. Giovani Kuhn | — |  Steve O'Conner | returns | 9h | ●Responded | 10/11 | — | — | Aug 24, 2025 | Aug 31, 2025 | |
| 64215295 | Wholesale order question | Closed | High |  Dr. Isaiah Bahringer | — |  Eula McKenzie | loyaltyshippingreturns | 3d 9h | ●Responded | 1/5 | — | — | Aug 22, 2025 | Aug 31, 2025 | |
| 45484288 | Return after 30-day window | Closed | Normal |  Eleonore Blick | — |  Kip Schroeder IV | samplesdamagedvip | 7h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 31, 2025 | |
| 96550047 | Klarna / Afterpay split issue | Closed | Low |  Billie Okuneva | — |  Katrina Johns | fragrancesamples | 7h | ●Responded | 5/5 | — | — | Aug 28, 2025 | Aug 31, 2025 | |
| 93018762 | App login problem | Closed | High |  Mrs. Rachael Weissnat | — |  Oscar O'Hara | damagedinfluencerwholesale | 6h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 31, 2025 | |
| 43539573 | Order arrived damaged | Closed | Low |  Sadie Littel | — | Yazmin Jast | shippingbopisdamaged | 6h | ●Responded | 10/11 | — | — | Aug 27, 2025 | Aug 31, 2025 | |
| 72705142 | App crashes at checkout | Closed | Normal |  Amy Weissnat | — |  Amely Pacocha | Social | loyaltyvipbopis | 6h | ⊘Not fired | — | — | — | Aug 30, 2025 | Aug 31, 2025 |
| 69530959 | Gift card balance question | Closed | Normal |  Isai Prosacco IV | — |  Mr. Lonie Hudson | influencer | 5h | ○Sent, no reply | — | — | — | Aug 24, 2025 | Aug 31, 2025 | |
| 69924911 | Influencer code not working | Closed | Normal |  Devonte Nolan Sr. | — |  Vilma Gusikowski | shipping | 5h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 31, 2025 | |
| 84770274 | Item authenticity concern | Closed | Normal |  Mike Lind | — | Mr. Lonie Hudson | shipping | 5h | ●Responded | 5/5 | — | — | Aug 26, 2025 | Aug 31, 2025 | |
| 22326956 | Discount code not working | Closed | Urgent |  Ms. Jeannette Heaney | — |  Garth Dooley | returnsdamaged | 5h | ○Sent, no reply | — | — | — | Aug 24, 2025 | Aug 31, 2025 | |
| 73877468 | Order arrived damaged | Closed | Normal |  Roland Ortiz-McGlynn | — |  Ignatius Cummerata | Chat | loyalty | 6d 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 31, 2025 |
| 70221857 | Insider tier issue | Closed | Normal |  Emerald Hoeger | — | Kip Schroeder IV | apployaltyreturns | 4h | ●Responded | 10/11 | — | — | Aug 25, 2025 | Aug 31, 2025 | |
| 94321437 | Birthday gift not received | Closed | Normal |  Electa Nader | — |  Tommy Kuvalis | returns | 4h | ●Responded | 1/5 | — | — | Aug 29, 2025 | Aug 31, 2025 | |
| 56621406 | Question about product ingredients | Closed | Normal |  Colten Skiles | — | Oscar O'Hara | Social | — | 4h | ⊘Not fired | — | — | — | Aug 25, 2025 | Aug 31, 2025 |
| 87275821 | Shipping cost question | Closed | Normal |  Hugh Cummerata | — | Oscar O'Hara | Chat | gift-card | 3h | ●Responded | 4/5 | — | — | Aug 25, 2025 | Aug 31, 2025 |
| 44736357 | Price match request | Closed | Urgent |  Alessia Fahey | — | Eula McKenzie | appvipbopis | 3h | ○Sent, no reply | — | — | — | Aug 26, 2025 | Aug 31, 2025 | |
| 95009357 | Klarna / Afterpay split issue | Closed | Normal |  Antoinette Schumm | — | Vilma Gusikowski | refunddamagedfragrance | 3h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 31, 2025 | |
| 10231664 | Return after 30-day window | Closed | Normal |  Daphnee Moen | — |  Mr. Cade Senger | shippingdamagedloyalty | 3h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Aug 31, 2025 | |
| 02447818 | Lost package follow-up | Closed | Normal |  Amira Howe | — | Katrina Johns | Chat | — | 2h | ●Responded | 5/5 | — | — | Aug 28, 2025 | Aug 31, 2025 |
| 29722517 | Birthday gift not received | Closed | Normal |  Tyrone Jacobi DVM | — |  Julie Hodkiewicz | — | 2h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 31, 2025 | |
| 45072294 | Missing items in shipment | Closed | High |  Danielle Gibson | — |  Mr. Eliza Gerhold IV | refund | 1h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Aug 31, 2025 | |
| 59226029 | Return after 30-day window | Closed | High |  Chyna Langworth | — |  Miss Amber Hintz Sr. | appinfluencer | 1h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Aug 31, 2025 | |
| 17725514 | BOPIS order cancelled at store | Closed | Normal |  Helga Wiza V | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 31, 2025 | |
| 65701007 | App login problem | Closed | Normal |  Ernie West | — |  Chaz Renner | Chat | fragrancegift-card | 23h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 31, 2025 |
| 79813364 | Missing items in shipment | Closed | Normal |  Ardella Dicki | — | Chaz Renner | — | 2d 23h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 31, 2025 | |
| 71408488 | BOPIS pickup not ready | Closed | Normal |  Ottilie Stroman | — | Tommy Kuvalis | — | 2d 23h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 31, 2025 | |
| 66980669 | App login problem | Closed | Urgent |  Stuart Waters | — | Kip Schroeder IV | — | 18h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Aug 31, 2025 | |
| 88799604 | Insider tier issue | Closed | Normal |  Melanie Schmidt II | — | Yazmin Jast | appfragrancevip | 17h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 31, 2025 | |
| 95712105 | Discount code not working | Closed | Normal |  Tonya Littel | — |  Kaela Friesen | Chat | shippingbopis | 2d 17h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 31, 2025 |
| 72595782 | Pro discount enrollment | Closed | Low |  Mr. Lynn Bruen | — | Dr. Mandy McLaughlin | Chat | refundshade-match | 16h | ⊘Not fired | — | — | — | Aug 25, 2025 | Aug 31, 2025 |
| 41208968 | Loyalty points not posting | Closed | High |  Edwin Hammes | — | Mr. Lonie Hudson | returnssamplesdamaged | 13h | ●Responded | 3/5 | — | — | Aug 25, 2025 | Aug 31, 2025 | |
| 30752667 | Cancel subscription / Auto-replenish | Closed | Normal |  Idella Goldner-Rodriguez | — | Mr. Eliza Gerhold IV | Chat | gift-cardshade-match | 9h | ●Responded | 5/5 | — | — | Aug 23, 2025 | Aug 30, 2025 |
| 16171227 | Return after 30-day window | Closed | High |  Rolando Haag | — | Mr. Eliza Gerhold IV | gift-cardrefund | 6h | ⊘Not fired | — | — | — | Aug 28, 2025 | Aug 30, 2025 | |
| 17981418 | Foundation match help | Closed | Urgent |  Alvena Hartmann | — | Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 30, 2025 | |
| 32209794 | Loyalty points not posting | Closed | Low |  Mr. Helene Stark | — | Chaz Renner | Chat | app | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 30, 2025 |
| 12952869 | Missing samples in order | Closed | High |  Arvel Schroeder | — | Steve O'Conner | shipping | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 30, 2025 | |
| 08741783 | Loyalty points not posting | Closed | Normal |  Stanford White | — | Tommy Kuvalis | refundsamples | 5h | ●Responded | 4/5 | — | — | Aug 28, 2025 | Aug 30, 2025 | |
| 96352293 | Allergic reaction concern | Closed | Normal |  Miss Angelica Jacobson | — | Vilma Gusikowski | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Aug 30, 2025 |
| 00378944 | Missing items in shipment | Closed | Normal |  Katelyn Dickens Jr. | — | Yazmin Jast | Chat | bopissamples | 4h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 30, 2025 |
| 40177497 | Price match request | Closed | Low |  Marilou Luettgen | — | Yazmin Jast | samples | 4h | ●Responded | 5/5 | — | — | Aug 26, 2025 | Aug 30, 2025 | |
| 62017727 | Missing samples in order | Closed | Normal |  Carlos Beer | — | Kaela Friesen | Chat | loyaltybopisreturns | 3h | ●Responded | 5/5 | — | — | Aug 27, 2025 | Aug 30, 2025 |
| 14496899 | Klarna / Afterpay split issue | Closed | Low |  Della Cruickshank | — | Julie Hodkiewicz | gift-cardwholesale | 3h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Aug 30, 2025 | |
| 05640444 | BOPIS order cancelled at store | Closed | Normal | Carlos Beer | — | Katrina Johns | Chat | damagedsampleswholesale | 1d 3h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Aug 30, 2025 |
| 56044671 | Gift card balance question | Closed | Normal | Arvel Schroeder | — |  Jacklyn Dare | Social | appreturnsdamaged | 2h | ⊘Not fired | — | — | — | Aug 26, 2025 | Aug 30, 2025 |
| 40019706 | Foundation match help | Closed | High |  Arthur Gutmann | — | Eula McKenzie | fragrancesamplesinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 30, 2025 |