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Showing 9,701 - 9,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13987396 | Foundation match help | Closed | High |  Claude Reinger-Beatty | — |  Yazmin Jast | refundloyaltyvip | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |
| 86761060 | Refund not received | Closed | Urgent |  Bridget Crist I | — |  Jacklyn Dare | loyalty | 1h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 18, 2025 | |
| 80729114 | Pro discount enrollment | Closed | Normal |  Norberto Kertzmann | — |  Julie Hodkiewicz | Social | damagedwholesale | 1h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 18, 2025 |
| 34917288 | Pro discount enrollment | Closed | Normal |  Willis Yundt | — |  Kaela Friesen | shade-matchwholesaleshipping | 1h | ●Responded | 4/5 | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 86161824 | Missing samples in order | Closed | Normal |  Amya Lakin | — |  Mr. Eliza Gerhold IV | bopisdamaged | 1h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |
| 60625240 | Question about product ingredients | Closed | Normal |  Garry Muller DVM | — |  Katrina Johns | damaged | 1d | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 21542150 | App crashes at checkout | Closed | Low |  Kylie Hilll Sr. | — |  Darryl Jacobi | Chat | — | 1d | ●Responded | 1/5 | — | — | Aug 12, 2025 | Aug 18, 2025 |
| 68895001 | App login problem | Closed | Normal |  Elsie Schumm | — |  Ignatius Cummerata | bopis | 2d 23h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 18, 2025 | |
| 81249302 | Birthday gift not received | Closed | Normal |  Lester Sipes | — |  Leonard Waters-Howell | fragranceloyalty | 19h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |
| 09877601 | Cancel subscription / Auto-replenish | Closed | High |  Mr. Johnathan Upton | — | Leonard Waters-Howell | — | 18h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 18, 2025 | |
| 36920204 | Influencer code not working | Closed | Normal |  D'angelo Koepp | — |  Mr. Cade Senger | loyaltyshippingsamples | 18h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 18, 2025 | |
| 38251691 | Missing samples in order | Closed | Normal |  Mr. Taylor Rogahn | — |  Garth Dooley | — | 18h | ●Responded | 4/5 | — | — | Aug 12, 2025 | Aug 18, 2025 | |
| 51629506 | Discount code not working | Closed | Low |  Hank Crist | Atlas Hospitality | Leonard Waters-Howell | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 18, 2025 |
| 92209125 | Missing items in shipment | Closed | Normal |  Mrs. Leora Muller | House of Lumière |  Miss Amber Hintz Sr. | Phone | bopis | 15h | ●Responded | 4/5 | — | — | Aug 13, 2025 | Aug 18, 2025 |
| 43091566 | BOPIS pickup not ready | Closed | Normal |  Cathy Rempel | Studio Eleven | Leonard Waters-Howell | Phone | — | 11h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 18, 2025 |
| 87785720 | Order arrived damaged | Closed | Normal |  Jimmie Osinski | — |  Steve O'Conner | loyaltyinfluencer | 1d 10h | ●Responded | 4/5 | — | — | Aug 14, 2025 | Aug 18, 2025 | |
| 79675491 | Lost package follow-up | Closed | Normal |  Glen Wilkinson | — | Yazmin Jast | wholesaleinfluencer | 1d 9h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 17, 2025 | |
| 83511485 | Gift card balance question | Closed | Normal |  Maude Bogan | — | Ignatius Cummerata | Chat | — | 9h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 17, 2025 |
| 85399666 | Cancel subscription / Auto-replenish | Closed | Normal |  Stacy McLaughlin | — | Yazmin Jast | Social | bopis | 2d 6h | ⊘Not fired | — | — | — | Aug 10, 2025 | Aug 17, 2025 |
| 84432286 | Insider tier issue | Closed | Normal |  Lesley Rowe Sr. | — | Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 17, 2025 |
| 11622084 | Pro discount enrollment | Closed | Low |  Bob Langworth | — |  Mr. Lonie Hudson | — | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 17, 2025 | |
| 21233279 | Missing samples in order | Closed | Normal |  Michele Turcotte | — |  Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 17, 2025 |
| 59990035 | Address change after shipping | Closed | Normal |  Brandi Wehner | — |  Tommy Kuvalis | Chat | refundshade-matchdamaged | 5h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 17, 2025 |
| 16466117 | Store experience feedback | Closed | High |  Dr. Salvatore Collins | — |  Vilma Gusikowski | bopisdamaged | 4h | ●Responded | 10/11 | — | — | Aug 15, 2025 | Aug 17, 2025 | |
| 97342314 | Allergic reaction concern | Closed | Normal |  Reagan Erdman | — | Steve O'Conner | Chat | bopisdamaged | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 |
| 52462446 | Insider tier issue | Closed | Normal |  Ms. Dallin Schmitt | — | Mr. Eliza Gerhold IV | Chat | returnsbopisinfluencer | 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 |
| 97972073 | Wholesale order question | Closed | Normal |  Jacqueline Borer | — | Leonard Waters-Howell | returnsvip | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 | |
| 90559312 | App login problem | Closed | Normal |  Skyla Hansen | Highland Apothecary Co | Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 17, 2025 |
| 89395785 | Item authenticity concern | Closed | Normal |  Loyce Ferry | — |  Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 | |
| 76919109 | Refund not received | Closed | Normal |  Shaun Braun Sr. | — | Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 | |
| 84627719 | Loyalty points not posting | Closed | Normal |  Todd Streich | — | Mr. Lonie Hudson | fragrance | 3h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 17, 2025 | |
| 64044984 | Wholesale order question | Closed | Normal |  Jacquelyn Harber | — | Dr. Mandy McLaughlin | Chat | returnsfragrance | 2d 3h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 17, 2025 |
| 62379557 | Foundation match help | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — | Kaela Friesen | app | 3h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 | |
| 02877895 | Address change after shipping | Closed | Normal |  Phyllis Emard II | — | Mr. Eliza Gerhold IV | Chat | loyaltyvip | 3h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 17, 2025 |
| 85597959 | Where is my order? | Closed | Low |  Norwood Crist DDS | — | Julie Hodkiewicz | Chat | shippingrefundapp | 3h | ●Responded | 5/5 | — | — | Aug 16, 2025 | Aug 17, 2025 |
| 58195341 | Refund not received | Closed | High |  Evert Sawayn | — | Tommy Kuvalis | — | 2h | ●Responded | 4/5 | — | — | Aug 14, 2025 | Aug 17, 2025 | |
| 22533990 | BOPIS order cancelled at store | Closed | Normal |  Marguerite Dietrich | — |  Chaz Renner | Chat | vip | 2h | ○Sent, no reply | — | — | — | Aug 10, 2025 | Aug 17, 2025 |
| 95504557 | Cancel order request | Closed | Normal |  Shelia Franecki | — | Eula McKenzie | shade-match | 2h | ●Responded | 9/11 | — | — | Aug 15, 2025 | Aug 17, 2025 | |
| 33926825 | Gift card balance question | Closed | Normal |  Alexandria Bailey | — | Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | Aug 10, 2025 | Aug 17, 2025 | |
| 22688102 | BOPIS pickup not ready | Closed | High |  Dr. Travis Koepp | — | Julie Hodkiewicz | Chat | bopisloyalty | 1h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 17, 2025 |
| 74579118 | Wrong shade sent | Closed | High |  Mr. Lucious Heidenreich | — | Katrina Johns | Social | appshade-matchshipping | 2d 1h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 17, 2025 |
| 49795847 | Address change after shipping | Closed | Normal |  Elsie Bernier | — | Kaela Friesen | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 |
| 37824170 | App crashes at checkout | Closed | Normal |  Leona Kassulke | — | Steve O'Conner | loyalty | 1h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 17, 2025 | |
| 54985947 | Influencer code not working | Closed | Normal |  Daniella Berge | — |  Faith Hilll | Chat | — | 2d | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 |
| 73687649 | Birthday gift not received | Closed | Normal |  Chelsie Reinger | — | Jacklyn Dare | wholesale | 1d 17h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 17, 2025 | |
| 68880923 | Birthday gift not received | Closed | Normal |  Norma Ryan | — | Eula McKenzie | — | 16h | ●Responded | 9/11 | — | — | Aug 11, 2025 | Aug 17, 2025 | |
| 02032183 | Discount code not working | Closed | Normal |  Tyrone Jacobi DVM | — | Yazmin Jast | Chat | sampleswholesale | 14h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 |
| 86330555 | Klarna / Afterpay split issue | Closed | Low |  Lessie Rodriguez | — | Mr. Lonie Hudson | Chat | shippingfragrance | 11h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 17, 2025 |
| 17529916 | Influencer code not working | Closed | Normal |  Reva Schuster | — | Miss Amber Hintz Sr. | shade-matchfragrance | 11h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 17, 2025 | |
| 55371564 | Where is my order? | Closed | Normal |  Cathy O'Keefe | — | Mr. Eliza Gerhold IV | bopis | 4d 9h | ●Responded | 3/5 | — | — | Aug 10, 2025 | Aug 16, 2025 |