TicketsAll tickets
Showing 10,551 - 10,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 15671501 | Gift card balance question | Closed | Normal |  Jordan Harber-Padberg | — |  Lily Raynor | returnsshippinggift-card | 11h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 25, 2025 | |
| 30283853 | Cancel subscription / Auto-replenish | Closed | Normal |  Claud Schaefer | — |  Faith Hilll | Social | wholesale | 1d 10h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 25, 2025 |
| 22684582 | Price match request | Closed | High |  Lorena Cremin Jr. | — |  Steve O'Conner | Social | returns | 9h | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 24, 2025 |
| 37912535 | Klarna / Afterpay split issue | Closed | Low |  Shelia Ritchie | — |  Ignatius Cummerata | Chat | gift-cardinfluencerreturns | 8h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 24, 2025 |
| 45796079 | Shipping cost question | Closed | Normal |  Mrs. Chelsea Grant | — | Faith Hilll | samples | 9d 8h | ●Responded | 1/5 | — | — | Jul 12, 2025 | Jul 24, 2025 | |
| 00281953 | App login problem | Closed | Normal |  Aron Boyer | — |  Yazmin Jast | refund | 8h | ●Responded | 5/5 | — | — | Jul 23, 2025 | Jul 24, 2025 | |
| 84858025 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Danny Stiedemann | — |  Julie Hodkiewicz | apployalty | 6h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 24, 2025 | |
| 08436172 | Price match request | Closed | Normal |  Mya Streich | — | Faith Hilll | shade-match | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 | |
| 59905534 | Insider tier issue | Closed | High |  Gerard Ledner DVM | — |  Tommy Kuvalis | wholesalegift-card | 5h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 | |
| 72056207 | Insider tier issue | Closed | Normal |  Deven Waters | Verde Concierge | Ignatius Cummerata | — | 5h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 24, 2025 | |
| 52978709 | Allergic reaction concern | Closed | Normal |  Felton Simonis | — | Steve O'Conner | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 24, 2025 | |
| 08088914 | Pro discount enrollment | Closed | Normal |  Ted Swift | — |  Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 24, 2025 |
| 95465962 | Refund not received | Closed | Low |  Constance Jakubowski | — |  Miss Amber Hintz Sr. | gift-card | 5h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 24, 2025 | |
| 71042917 | Allergic reaction concern | Closed | Urgent |  Beulah Labadie | — | Mr. Cade Senger | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 24, 2025 |
| 54816175 | BOPIS pickup not ready | Closed | Normal |  Shelley Kerluke | — | Yazmin Jast | — | 4h | ⊘Not fired | — | — | — | Jul 18, 2025 | Jul 24, 2025 | |
| 42601205 | App login problem | Closed | Normal |  Dessie Lubowitz | — | Lily Raynor | — | 4h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 | |
| 04655151 | Refund not received | Closed | Normal |  Reginald Paucek | Aurora Hotels Group |  Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 24, 2025 |
| 36799299 | Discount code not working | Closed | Normal |  Miss Jayden Ferry II | — | Steve O'Conner | Chat | shade-matchvipreturns | 4h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 |
| 48400418 | Where is my order? | Closed | Normal |  Tara Bogan | — |  Kip Schroeder IV | gift-cardbopisshipping | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 24, 2025 | |
| 88814933 | Where is my order? | Closed | Normal |  Ms. Linda Funk | — | Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 | |
| 89932028 | App login problem | Closed | Normal |  Jack Purdy | — |  Darryl Jacobi | Social | samplesshade-match | 3h | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 24, 2025 |
| 01603590 | App login problem | Closed | Normal | Ted Swift | — |  Amely Pacocha | — | 2h | ●Responded | 2/5 | — | — | Jul 21, 2025 | Jul 24, 2025 | |
| 21602234 | Cancel order request | Closed | Normal |  Marlene King | — | Ignatius Cummerata | — | 2h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 24, 2025 | |
| 08662064 | Loyalty points not posting | Closed | High |  Mattie Hahn | — | Julie Hodkiewicz | Phone | appwholesaledamaged | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 24, 2025 |
| 72790858 | Question about product ingredients | Closed | Low |  Gene Franey | — |  Mr. Lonie Hudson | returnsgift-card | 1d | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 24, 2025 | |
| 37318027 | Gift card balance question | Closed | Normal |  Rachel Kling | — | Julie Hodkiewicz | appsamplesgift-card | 7d | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 24, 2025 | |
| 54945755 | Gift card balance question | Closed | Normal |  Lester Sipes | — | Ignatius Cummerata | damaged | 1d | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 24, 2025 | |
| 02656055 | BOPIS pickup not ready | Closed | Normal |  Ms. Lila Champlin | Verde Concierge |  Mr. Eliza Gerhold IV | gift-cardinfluencershade-match | 1d | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 24, 2025 | |
| 19949895 | Klarna / Afterpay split issue | Closed | Low |  Misty Douglas | — |  Jacklyn Dare | bopis | 22h | ●Responded | 5/5 | — | — | Jul 22, 2025 | Jul 24, 2025 | |
| 25225869 | Missing samples in order | Closed | Normal |  Ralph Pagac | — | Steve O'Conner | appshippingreturns | 1d 21h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 24, 2025 | |
| 82008921 | Klarna / Afterpay split issue | Closed | High |  Zita Lindgren | — | Mr. Eliza Gerhold IV | Phone | wholesale | 6d 21h | ●Responded | 2/5 | — | — | Jul 16, 2025 | Jul 24, 2025 |
| 45500999 | Cancel subscription / Auto-replenish | Closed | High |  Oliver Dibbert | — | Mr. Lonie Hudson | influencer | 15h | ⊘Not fired | — | — | — | Jul 19, 2025 | Jul 24, 2025 | |
| 89004584 | Address change after shipping | Closed | Low |  Antoinette Schumm | — | Mr. Cade Senger | — | 8d 12h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 24, 2025 | |
| 59023095 | Cancel order request | Closed | Normal |  Joyce Franey | — | Steve O'Conner | wholesalefragrance | 2d 11h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 24, 2025 | |
| 99012010 | BOPIS order cancelled at store | Closed | Normal |  Chelsey Bednar-Goodwin | — | Yazmin Jast | Chat | influencershade-match | 11h | ●Responded | 5/5 | — | — | Jul 19, 2025 | Jul 24, 2025 |
| 30718059 | Klarna / Afterpay split issue | Closed | Normal |  Sibyl Kiehn V | — |  Garth Dooley | Chat | influencersamplesrefund | 8h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 23, 2025 |
| 16281377 | Shipping cost question | Closed | Normal |  Alan Little | — | Steve O'Conner | Phone | bopisapp | 3d 8h | ●Responded | 7/11 | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 24155907 | App crashes at checkout | Closed | Normal |  Cristal Rippin | — | Faith Hilll | — | 8h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 23, 2025 | |
| 88009243 | Price match request | Closed | High |  Mrs. Juana Russel | — | Darryl Jacobi | Chat | returnsinfluencershipping | 7h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 23, 2025 |
| 90973884 | Order arrived damaged | Closed | High |  Michael Raynor | — | Yazmin Jast | Chat | appreturnsrefund | 6h | ●Responded | 4/5 | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 09903946 | Missing items in shipment | Closed | High |  Sophie Feeney | — |  Chaz Renner | influencerloyaltybopis | 6h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 03314757 | Refund not received | Closed | Low |  Lesley Rowe Sr. | — |  Mr. Skyla Trantow | fragrancevipgift-card | 6h | ●Responded | 5/5 | — | — | Jul 21, 2025 | Jul 23, 2025 | |
| 94047025 | Cancel subscription / Auto-replenish | Closed | Normal |  Abraham Kulas | — |  Dr. Mandy McLaughlin | Chat | — | 6h | ●Responded | 9/11 | — | — | Jul 18, 2025 | Jul 23, 2025 |
| 76729968 | Klarna / Afterpay split issue | Closed | Low |  Lisette Block | — |  Vilma Gusikowski | refund | 5h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 23, 2025 | |
| 67581971 | Where is my order? | Closed | Normal |  Ms. August Greenfelder | — | Julie Hodkiewicz | wholesalerefundloyalty | 5h | ●Responded | 10/11 | — | — | Jul 19, 2025 | Jul 23, 2025 | |
| 92898494 | Missing samples in order | Closed | High |  Richie Konopelski | — | Mr. Skyla Trantow | shade-matchapprefund | 4h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 23, 2025 | |
| 40369613 | BOPIS order cancelled at store | Closed | Normal |  Josue Huel | — | Mr. Skyla Trantow | Chat | appreturnsshipping | 4h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 23, 2025 |
| 10226550 | Loyalty points not posting | Closed | Normal |  Randall Kirlin | — | Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 58755541 | Birthday gift not received | Closed | Normal |  Jenna Boyer-Ankunding | — | Mr. Eliza Gerhold IV | Chat | bopisshippingshade-match | 4h | ●Responded | 5/5 | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 30845497 | Foundation match help | Closed | Low |  Danielle Gibson | — | Mr. Eliza Gerhold IV | Social | — | 4h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 23, 2025 |