TicketsAll tickets
Showing 11,451 - 11,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44676405 | Missing samples in order | Closed | Low |  Evangeline Pollich-Conn | — |  Kip Schroeder IV | shipping | 4h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 28, 2025 | |
| 11547408 | App login problem | Closed | High |  Lionel Walsh | — |  Julie Hodkiewicz | gift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 28, 2025 | |
| 26937362 | Item authenticity concern | Closed | Low |  Lacy Jerde | — |  Chaz Renner | Chat | returnsgift-cardinfluencer | 3h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 28, 2025 |
| 68886136 | Shipping cost question | Closed | Low |  Herman Altenwerth | — |  Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jun 28, 2025 | |
| 80961203 | Return after 30-day window | Closed | Normal |  Mike Reichel V | — |  Kaela Friesen | gift-cardvip | 3h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jun 28, 2025 | |
| 82356905 | App crashes at checkout | Closed | Normal |  Salvador Simonis | — |  Amely Pacocha | Phone | bopisvipinfluencer | 3h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 28, 2025 |
| 25399080 | BOPIS order cancelled at store | Closed | Normal |  Mr. Keon Schuster | — |  Miss Amber Hintz Sr. | Chat | — | 2h | ●Responded | 10/11 | — | — | Jun 21, 2025 | Jun 28, 2025 |
| 92812203 | Price match request | Closed | Normal |  Ginger Schneider | — | Amely Pacocha | vipwholesale | 1h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 28, 2025 | |
| 42242750 | Refund not received | Closed | Normal |  Ashley O'Keefe | — | Chaz Renner | Phone | loyaltydamagedbopis | 1h | ●Responded | 10/11 | — | — | Jun 25, 2025 | Jun 28, 2025 |
| 48821641 | Missing items in shipment | Closed | Normal |  Skyla Hansen | Highland Apothecary Co |  Jacklyn Dare | returnsinfluencer | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 28, 2025 | |
| 69664295 | Allergic reaction concern | Closed | Normal |  Miss Emma Weimann | — |  Oscar O'Hara | Chat | bopisvipreturns | 2d | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 28, 2025 |
| 27789304 | BOPIS order cancelled at store | Closed | Low |  Miss Roslyn Ziemann | — | Kip Schroeder IV | Chat | — | 23h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 28, 2025 |
| 40384824 | Gift card balance question | Closed | Normal |  Stephen Kozey | — |  Mr. Skyla Trantow | shippingsamplesloyalty | 2d 22h | ●Responded | 4/5 | — | — | Jun 23, 2025 | Jun 28, 2025 | |
| 48748952 | Gift card balance question | Closed | Low |  Wendell Dickens | — |  Steve O'Conner | apprefund | 7d 22h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 28, 2025 | |
| 00608996 | Store experience feedback | Closed | Normal |  Dr. William Gerlach | — | Kaela Friesen | Phone | apployalty | 22h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 28, 2025 |
| 70272302 | Return after 30-day window | Closed | Normal |  Stella Koch | — | Kaela Friesen | Chat | samples | 21h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 28, 2025 |
| 69577081 | Missing items in shipment | Closed | Normal |  Deja Bahringer | — | Kip Schroeder IV | Phone | — | 2d 18h | ●Responded | 4/5 | — | — | Jun 23, 2025 | Jun 28, 2025 |
| 40939527 | BOPIS order cancelled at store | Closed | High |  Milton Welch | — |  Garth Dooley | — | 18h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 28, 2025 | |
| 01505158 | Insider tier issue | Closed | High |  Ezequiel Brekke | — | Steve O'Conner | influencerbopiswholesale | 18h | ⊘Not fired | — | — | — | Jun 24, 2025 | Jun 28, 2025 | |
| 07652445 | Gift card balance question | Closed | High |  Omer Hirthe | — |  Ignatius Cummerata | influencershade-matchgift-card | 15h | ●Responded | 5/5 | — | — | Jun 26, 2025 | Jun 28, 2025 | |
| 16031301 | BOPIS order cancelled at store | Closed | Normal |  Herman Walsh | — |  Mr. Cade Senger | — | 3d 13h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 28, 2025 | |
| 23402487 | BOPIS order cancelled at store | Closed | Normal |  Guy Heller | — |  Tommy Kuvalis | — | 1d 12h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 28, 2025 | |
| 09651803 | Discount code not working | Closed | Normal |  Delfina Howell DVM | — | Tommy Kuvalis | influencer | 5d 9h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 | |
| 99689347 | Insider tier issue | Closed | Normal |  Garfield Pagac | — |  Darryl Jacobi | damaged | 5d 9h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 27, 2025 | |
| 60564421 | Lost package follow-up | Closed | Normal |  Sadie Littel | — |  Yazmin Jast | Chat | shippingfragranceloyalty | 4d 8h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 88410520 | Missing samples in order | Closed | Normal |  Calista Franecki PhD | — | Jacklyn Dare | Phone | influencerloyalty | 5d 8h | ●Responded | 3/5 | — | — | Jun 18, 2025 | Jun 27, 2025 |
| 11040485 | Question about product ingredients | Closed | Normal | Mr. Keon Schuster | — | Mr. Cade Senger | returnswholesaleshade-match | 6h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 27, 2025 | |
| 08718641 | Refund not received | Closed | Normal |  Jonathon Langworth | — | Mr. Skyla Trantow | — | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 27, 2025 | |
| 14032339 | Pro discount enrollment | Closed | Low |  Icie Cummerata | — | Julie Hodkiewicz | Phone | samples | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 77316291 | Address change after shipping | Closed | Normal |  Derek Lynch | — | Chaz Renner | Chat | loyaltyapp | 5h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 27, 2025 |
| 88885789 | Lost package follow-up | Closed | High |  Eugene Reichert II | — |  Katrina Johns | Social | shade-matchapp | 5h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 64072887 | Item authenticity concern | Closed | High |  Ms. Ella Kozey Sr. | — |  Lily Raynor | Social | — | 5h | ⊘Not fired | — | — | — | Jun 23, 2025 | Jun 27, 2025 |
| 54570979 | Foundation match help | Closed | Normal |  Immanuel Hayes | — |  Mr. Eliza Gerhold IV | Chat | loyaltyrefundwholesale | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 14192431 | Influencer code not working | Closed | Normal |  Ansel Russel | — | Faith Hilll | refundshippingloyalty | 4h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 27, 2025 | |
| 19474001 | App crashes at checkout | Closed | Low |  Lindsey Schultz | — |  Vilma Gusikowski | Chat | vipappgift-card | 4h | ⊘Not fired | — | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 45290441 | Allergic reaction concern | Closed | Normal |  Danielle Gibson | — | Garth Dooley | Chat | bopisfragrancevip | 3h | ●Responded | 3/5 | — | — | Jun 25, 2025 | Jun 27, 2025 |
| 03144461 | Allergic reaction concern | Closed | Normal |  Abraham Kulas | — | Amely Pacocha | wholesalereturns | 2h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 27, 2025 | |
| 72589541 | Where is my order? | Closed | Low |  Charlene Towne | — | Vilma Gusikowski | fragrancedamaged | 1h | ○Sent, no reply | — | — | — | Jun 25, 2025 | Jun 27, 2025 | |
| 95410525 | Where is my order? | Closed | Low |  Martin Altenwerth | — |  Dr. Mandy McLaughlin | Chat | vip | 1h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 74016316 | Return after 30-day window | Closed | High |  Pam Hauck | — | Kip Schroeder IV | Phone | app | 1h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 27, 2025 |
| 21008582 | Where is my order? | Closed | Normal |  Betty Cummerata | — | Kaela Friesen | shade-matchapp | 1h | ○Sent, no reply | — | — | — | Jun 21, 2025 | Jun 27, 2025 | |
| 54799449 | Loyalty points not posting | Closed | Normal |  Shelia Jakubowski | — | Mr. Skyla Trantow | samplesreturnsloyalty | 1h | ●Responded | 3/5 | — | — | Jun 25, 2025 | Jun 27, 2025 | |
| 42766143 | Cancel subscription / Auto-replenish | Closed | Normal |  Madilyn Armstrong III | — | Kip Schroeder IV | Phone | samplesvip | 1h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 27, 2025 |
| 60736013 | Store experience feedback | Closed | Normal |  Veronica Russel | — | Kaela Friesen | Chat | shade-matchrefundbopis | 7d | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 27, 2025 |
| 67557991 | BOPIS order cancelled at store | Closed | Low |  Tyrel Stamm | — | Mr. Cade Senger | Chat | damagedrefundinfluencer | 1d | ●Responded | 1/5 | — | — | Jun 19, 2025 | Jun 27, 2025 |
| 27580730 | Restock alert for backorder | Closed | Urgent |  Myriam Rau | — | Ignatius Cummerata | samplesvipgift-card | 23h | ●Responded | 4/5 | — | — | Jun 23, 2025 | Jun 27, 2025 | |
| 95554628 | Birthday gift not received | Closed | Normal |  Malvina Hoeger | — | Garth Dooley | Phone | bopisreturns | 22h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 27, 2025 |
| 18947088 | Birthday gift not received | Closed | Normal |  Vena Hane | — | Tommy Kuvalis | — | 21h | ●Responded | 4/5 | — | — | Jun 20, 2025 | Jun 27, 2025 | |
| 34791967 | App login problem | Closed | Low |  Deron Conn | — | Mr. Cade Senger | Phone | influencer | 1d 21h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 27, 2025 |
| 17493422 | Wholesale order question | Closed | Normal |  Randal Dickens Jr. | — | Katrina Johns | influencerappsamples | 20h | ⊘Not fired | — | — | — | Jun 23, 2025 | Jun 27, 2025 |