TicketsAll tickets
Showing 11,801 - 11,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 91440494 | App login problem | Closed | Normal |  Wilbert Lang | Coastal Spas & Wellness |  Darryl Jacobi | refund | 5d 22h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 18, 2025 | |
| 76106691 | Foundation match help | Closed | Normal |  Shaun Corkery-Rau | — |  Kip Schroeder IV | samplesrefundfragrance | 18h | ⊘Not fired | — | — | — | Jun 11, 2025 | Jun 18, 2025 | |
| 13350360 | Where is my order? | Closed | Normal |  Dr. Janelle Mills | — |  Lily Raynor | Chat | wholesalesamplesapp | 6d 16h | ⊘Not fired | — | — | — | Jun 4, 2025 | Jun 18, 2025 |
| 58873534 | Shipping cost question | Closed | High |  Isai Prosacco IV | — |  Dr. Mandy McLaughlin | fragrancevipshipping | 2d 16h | ●Responded | 3/5 | — | — | Jun 12, 2025 | Jun 18, 2025 | |
| 19491493 | Insider tier issue | Closed | Low |  Florencio McCullough | — |  Eula McKenzie | influencer | 16h | ●Responded | 1/11 | — | — | Jun 11, 2025 | Jun 18, 2025 | |
| 54326096 | BOPIS pickup not ready | Closed | Normal |  Dr. Marjory Gislason | — |  Mr. Skyla Trantow | Phone | fragrance | 1d 16h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 18, 2025 |
| 81384611 | Insider tier issue | Closed | Normal |  Mrs. Ernestine Kassulke MD | — |  Katrina Johns | shippingreturnsvip | 15h | ●Responded | 5/5 | — | — | Jun 12, 2025 | Jun 18, 2025 | |
| 77897410 | Refund not received | Closed | Low |  Joel Runolfsdottir | — | Katrina Johns | — | 1d 14h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 18, 2025 | |
| 68161830 | Item authenticity concern | Closed | Normal |  Arvel Schroeder | — |  Oscar O'Hara | influencerbopis | 14h | ●Responded | 9/11 | — | — | Jun 12, 2025 | Jun 18, 2025 | |
| 60208000 | App login problem | Closed | Normal |  Sydni Tremblay | — | Katrina Johns | — | 14h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 18, 2025 | |
| 25252154 | App crashes at checkout | Closed | Normal |  Penelope Kautzer DVM | Highland Apothecary Co | Lily Raynor | influencer | 13h | ●Responded | 4/5 | — | — | Jun 16, 2025 | Jun 18, 2025 | |
| 82297548 | Allergic reaction concern | Closed | Normal |  Dr. Carlie Kovacek | — |  Leonard Waters-Howell | Phone | — | 13h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 18, 2025 |
| 43163074 | Discount code not working | Closed | Normal |  Helga Wiza V | — |  Tommy Kuvalis | Chat | returnsdamagedshade-match | 12h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 18, 2025 |
| 80675500 | Store experience feedback | Closed | Normal |  Rocky Koch | — | Katrina Johns | Chat | shade-match | 11h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 18, 2025 |
| 47914521 | Refund not received | Closed | Low |  Myah Barrows | — |  Mr. Cade Senger | wholesale | 5d 10h | ●Responded | 1/5 | — | — | Jun 6, 2025 | Jun 18, 2025 | |
| 62801518 | Store experience feedback | Closed | Normal |  Norwood Crist DDS | — |  Vilma Gusikowski | — | 9h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 17, 2025 | |
| 87812495 | Restock alert for backorder | Closed | Normal |  Lynn Towne | — |  Mr. Lonie Hudson | Social | returns | 1d 7h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 17, 2025 |
| 48182262 | Loyalty points not posting | Closed | Normal |  Clint Konopelski | — |  Chaz Renner | loyaltyapp | 1d 7h | ●Responded | 4/5 | — | — | Jun 15, 2025 | Jun 17, 2025 | |
| 03376282 | Insider tier issue | Closed | Normal |  Jeff Thompson | — | Mr. Skyla Trantow | Chat | shade-matchloyalty | 6h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 17, 2025 |
| 53696713 | Where is my order? | Closed | Normal |  Dr. Terence Ruecker | — |  Jacklyn Dare | samplesshippingbopis | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 17, 2025 | |
| 19552016 | Shipping cost question | Closed | Normal | Dr. Terence Ruecker | — | Eula McKenzie | shade-matchgift-card | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 17, 2025 | |
| 51886661 | Klarna / Afterpay split issue | Closed | Normal |  Shaylee Frami | — | Tommy Kuvalis | shade-matchfragrance | 6h | ○Sent, no reply | — | — | — | Jun 16, 2025 | Jun 17, 2025 | |
| 24070740 | Loyalty points not posting | Closed | High |  Dalton Stiedemann | — | Vilma Gusikowski | refund | 2d 6h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 17, 2025 | |
| 11346186 | BOPIS order cancelled at store | Closed | High |  Kamren Schneider Sr. | — | Vilma Gusikowski | Chat | returnsvipshipping | 5h | ●Responded | 10/11 | — | — | Jun 11, 2025 | Jun 17, 2025 |
| 86710732 | BOPIS order cancelled at store | Closed | Normal |  Harry Grimes | — | Leonard Waters-Howell | shade-matchsamplesdamaged | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 24947374 | Foundation match help | Closed | Normal |  Frederique Bergstrom-Block MD | — | Mr. Lonie Hudson | influencer | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 17, 2025 | |
| 06814395 | Discount code not working | Closed | Low |  Ms. Dallin Schmitt | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 34437246 | Return after 30-day window | Closed | High |  Liam McKenzie | — |  Kaela Friesen | Chat | returnsinfluencer | 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 17, 2025 |
| 53225715 | Discount code not working | Closed | Normal |  Melanie Schmidt II | — | Kip Schroeder IV | — | 4h | ●Responded | 3/5 | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 66517581 | Foundation match help | Closed | Normal |  Kimberly Tremblay | — |  Garth Dooley | returnsgift-cardinfluencer | 2d 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 56014998 | Influencer code not working | Closed | Normal |  Wilson Osinski | — | Mr. Skyla Trantow | influencerfragrance | 8d 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 17, 2025 | |
| 77441956 | Wholesale order question | Closed | Normal |  Lesly Watsica | — | Oscar O'Hara | — | 1h | ●Responded | 1/5 | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 59974921 | Loyalty points not posting | Closed | High |  Patty Pfannerstill II | — | Eula McKenzie | shade-match | 1h | ●Responded | 4/5 | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 19096972 | Influencer code not working | Closed | Low |  Larissa Schumm | — |  Miss Amber Hintz Sr. | gift-card | 7d | ●Responded | 4/11 | — | — | Jun 3, 2025 | Jun 17, 2025 | |
| 40418185 | Birthday gift not received | Closed | Urgent |  Madilyn Armstrong III | — | Dr. Mandy McLaughlin | Chat | — | 23h | ●Responded | 5/5 | — | — | Jun 14, 2025 | Jun 17, 2025 |
| 11968341 | Birthday gift not received | Closed | Normal |  Leonard Towne | — | Oscar O'Hara | loyalty | 4d 22h | ○Sent, no reply | — | — | — | Jun 7, 2025 | Jun 17, 2025 | |
| 45586710 | Address change after shipping | Closed | High |  Lavada Blick PhD | — | Oscar O'Hara | app | 21h | ●Responded | 10/11 | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 53025380 | Discount code not working | Closed | High |  Julian Koss | — |  Ignatius Cummerata | Chat | samplesreturns | 1d 21h | ●Responded | 4/5 | — | — | Jun 8, 2025 | Jun 17, 2025 |
| 74822452 | Cancel order request | Closed | Low |  Cathy Osinski | — | Kip Schroeder IV | refund | 21h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 33857799 | Where is my order? | Closed | Low |  Kody Kling | — | Vilma Gusikowski | refundreturns | 1d 20h | ●Responded | 1/5 | — | — | Jun 11, 2025 | Jun 17, 2025 | |
| 12260588 | Loyalty points not posting | Closed | High |  Electa Friesen | — | Kaela Friesen | — | 20h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 03595285 | Where is my order? | Closed | Low |  Phyllis Bartell | — |  Julie Hodkiewicz | refunddamaged | 19h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 94487705 | Price match request | Closed | Normal |  Herman Walsh | — | Katrina Johns | wholesale | 19h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 60426376 | Discount code not working | Closed | Normal |  Todd Gorczany | — | Kip Schroeder IV | Chat | samplesapp | 2d 19h | ○Sent, no reply | — | — | — | Jun 8, 2025 | Jun 17, 2025 |
| 56979289 | BOPIS order cancelled at store | Closed | Normal |  Vena Hane | — | Ignatius Cummerata | viprefundwholesale | 17h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 17, 2025 | |
| 67215671 | Missing samples in order | Closed | Normal |  Ms. Julie Predovic | — | Lily Raynor | Phone | vip | 16h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 17, 2025 |
| 05459111 | Missing samples in order | Closed | Low |  Nayeli Schowalter | — | Kip Schroeder IV | damaged | 15h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 14292220 | Return after 30-day window | Closed | High |  Ana Senger | — | Jacklyn Dare | Chat | refund | 14h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 17, 2025 |
| 57088788 | Store experience feedback | Closed | Normal |  Ginger Schneider | — | Julie Hodkiewicz | influencerloyaltydamaged | 13h | ●Responded | 3/5 | — | — | Jun 10, 2025 | Jun 17, 2025 | |
| 44688809 | Loyalty points not posting | Closed | Low |  Arnold Kuvalis | — | Mr. Lonie Hudson | — | 11h | ●Responded | 5/5 | — | — | Jun 15, 2025 | Jun 17, 2025 |