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Showing 12,201 - 12,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 90340284 | Missing samples in order | Closed | Normal |  Karley Keebler | — |  Steve O'Conner | shade-matchrefundsamples | 1h | ●Responded | 5/5 | — | — | May 30, 2025 | Jun 6, 2025 | |
| 65808248 | Restock alert for backorder | Closed | Normal |  Rogelio Medhurst | — |  Lily Raynor | gift-cardfragrance | 1d 1h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 6, 2025 | |
| 93889975 | Cancel order request | Closed | Low |  Nikolas Terry | — |  Ignatius Cummerata | Phone | gift-cardshade-match | 1h | ⊘Not fired | — | — | — | Jun 3, 2025 | Jun 6, 2025 |
| 05767617 | BOPIS pickup not ready | Closed | Normal |  Jenna Grant | — |  Julie Hodkiewicz | samples | 1h | ⊘Not fired | — | — | — | Jun 4, 2025 | Jun 6, 2025 | |
| 89648297 | Lost package follow-up | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Steve O'Conner | Chat | shade-match | 2d | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 |
| 58189022 | Klarna / Afterpay split issue | Closed | Normal |  Austin Rosenbaum | — |  Garth Dooley | Chat | loyaltyreturns | 1d | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 6, 2025 |
| 64768420 | Missing items in shipment | Closed | Low |  April Abernathy | — |  Tommy Kuvalis | refund | 2d | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 | |
| 24649222 | Lost package follow-up | Closed | Normal |  Doris Dickinson | — |  Mr. Eliza Gerhold IV | — | 2d | ⊘Not fired | — | — | — | May 29, 2025 | Jun 6, 2025 | |
| 12598917 | App login problem | Closed | Urgent |  Haleigh Kling | — | Ignatius Cummerata | app | 1d | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 6, 2025 | |
| 55870323 | Return after 30-day window | Closed | Normal |  Tyrel Stamm | — |  Chaz Renner | Chat | — | 4d 23h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 6, 2025 |
| 32065961 | BOPIS pickup not ready | Closed | Low |  Davonte Weimann | — |  Leonard Waters-Howell | — | 23h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 6, 2025 | |
| 96180550 | BOPIS pickup not ready | Closed | Normal |  Kody Kling | — | Mr. Eliza Gerhold IV | Chat | loyaltywholesale | 22h | ●Responded | 4/5 | — | — | May 29, 2025 | Jun 6, 2025 |
| 26649813 | Insider tier issue | Closed | Normal |  Sydni Tremblay | — |  Mr. Cade Senger | bopis | 2d 20h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 6, 2025 | |
| 12053081 | Store experience feedback | Closed | High |  Glen Breitenberg | — | Mr. Cade Senger | gift-cardloyalty | 2d 19h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 6, 2025 | |
| 49999262 | App crashes at checkout | Closed | High |  Alan Rosenbaum | — | Tommy Kuvalis | viprefund | 18h | ●Responded | 2/5 | — | — | May 31, 2025 | Jun 6, 2025 | |
| 27590288 | Foundation match help | Closed | High |  Julio Denesik MD | — |  Oscar O'Hara | Chat | shippingfragrancereturns | 18h | ●Responded | 4/5 | — | — | Jun 4, 2025 | Jun 6, 2025 |
| 73037462 | Question about product ingredients | Closed | Urgent |  Ova Ratke | — |  Darryl Jacobi | — | 14h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 6, 2025 | |
| 88003936 | Shipping cost question | Closed | Urgent |  Audie Windler | — |  Eula McKenzie | Social | wholesaleshippingapp | 2d 12h | ⊘Not fired | — | — | — | May 31, 2025 | Jun 6, 2025 |
| 66541527 | Store experience feedback | Closed | High |  Santa Baumbach DVM | — |  Kaela Friesen | Chat | refund | 10h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 |
| 77675377 | App login problem | Closed | Normal |  Timothy Jakubowski | — | Mr. Cade Senger | Phone | samplesrefund | 10h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 |
| 84141194 | Insider tier issue | Closed | Normal |  Damien Stehr | — |  Yazmin Jast | fragrancevip | 9d 7h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 5, 2025 | |
| 11371845 | Loyalty points not posting | Closed | Normal |  Lavonne Schimmel | — | Mr. Cade Senger | damagedvip | 6h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 5, 2025 | |
| 51260773 | Cancel order request | Closed | Normal |  Roland Ortiz-McGlynn | — | Kaela Friesen | — | 6h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 5, 2025 | |
| 39047081 | App login problem | Closed | Low |  George Nader | Pinecrest Wellness |  Miss Amber Hintz Sr. | Phone | — | 6h | ●Responded | 4/5 | — | — | Jun 3, 2025 | Jun 5, 2025 |
| 05097020 | Wrong shade sent | Closed | Normal |  Faith Ziemann | — | Julie Hodkiewicz | conversation-mockupreturnsviprefund | 6h | ○Sent, no reply | — | 75 | Jun 2, 2025 | Jun 5, 2025 | ||
| 14595319 | BOPIS order cancelled at store | Closed | Normal |  Tressie Cassin-Muller | — |  Vilma Gusikowski | refundappgift-card | 5h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 5, 2025 | |
| 87858870 | Refund not received | Closed | Normal |  Jimmie Osinski | — |  Katrina Johns | damagedbopisreturns | 5h | ●Responded | 3/5 | — | — | Jun 4, 2025 | Jun 5, 2025 | |
| 33122141 | Foundation match help | Closed | Normal |  Selina Hessel | — |  Mr. Skyla Trantow | refundfragranceloyalty | 4h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 5, 2025 | |
| 66849159 | Wholesale order question | Closed | Normal |  Nora Schumm | — | Darryl Jacobi | refundshade-matchsamples | 4h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 5, 2025 | |
| 26132935 | Pro discount enrollment | Closed | Normal |  Maude Bogan | — | Vilma Gusikowski | influencer | 4h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 | |
| 59894345 | Cancel subscription / Auto-replenish | Closed | Normal |  Aglae McLaughlin | Beacon Hospitality | Steve O'Conner | — | 3h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 5, 2025 | |
| 45358592 | Loyalty points not posting | Closed | Normal |  Gretchen Price | Aurora Hotels Group | Garth Dooley | refundshade-match | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 5, 2025 | |
| 96868265 | Loyalty points not posting | Closed | Normal |  Charles Thiel | — |  Faith Hilll | shade-matchreturns | 2h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 5, 2025 | |
| 04784087 | Where is my order? | Closed | Normal |  Delbert Morar DVM | — | Chaz Renner | Chat | samplesvipreturns | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 76078335 | Where is my order? | Closed | High |  Ellen Schuppe | — |  Amely Pacocha | returnsdamaged | 2h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 5, 2025 | |
| 00355786 | Cancel order request | Closed | Low |  Mr. Keon Schuster | — | Chaz Renner | fragrancegift-card | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 | |
| 93847823 | Pro discount enrollment | Closed | Normal |  Shakira Kiehn | — | Kaela Friesen | Chat | vip | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 48461833 | Store experience feedback | Closed | High |  Pete Rowe | — | Steve O'Conner | Chat | damagedwholesale | 2h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 5, 2025 |
| 77410136 | Foundation match help | Closed | Low |  Lula Mraz | — | Katrina Johns | Phone | damaged | 2h | ●Responded | 4/5 | — | — | May 29, 2025 | Jun 5, 2025 |
| 52120497 | Restock alert for backorder | Closed | Normal | Audie Windler | — | Amely Pacocha | — | 2h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 5, 2025 | |
| 02220283 | Shipping cost question | Closed | Low |  Daniel Kerluke | — | Garth Dooley | vipgift-cardbopis | 1h | ●Responded | 4/5 | — | — | May 31, 2025 | Jun 5, 2025 | |
| 11287350 | Refund not received | Closed | Normal |  Mr. Jesse Lueilwitz | — |  Kip Schroeder IV | Chat | wholesaledamagedreturns | 3d | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 53452070 | Address change after shipping | Closed | Urgent |  Denise Fritsch | — | Mr. Cade Senger | vip | 23h | ⊘Not fired | — | — | — | May 31, 2025 | Jun 5, 2025 | |
| 92738545 | Return after 30-day window | Closed | Normal |  Zita Lindgren | — | Oscar O'Hara | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 5, 2025 |
| 80616073 | Pro discount enrollment | Closed | Low |  Jeannette Hessel | — | Lily Raynor | loyalty | 19h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 5, 2025 | |
| 65011243 | Item authenticity concern | Closed | Normal |  Gretchen Wehner | — | Tommy Kuvalis | shippingapp | 19h | ⊘Not fired | — | — | — | May 30, 2025 | Jun 5, 2025 | |
| 92656349 | Missing samples in order | Closed | Urgent |  Marvin Collier | — | Kip Schroeder IV | Chat | loyaltywholesale | 18h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 5, 2025 |
| 94518864 | BOPIS pickup not ready | Closed | Normal |  Devonte Nolan Sr. | — | Kaela Friesen | fragranceloyaltygift-card | 17h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 5, 2025 | |
| 24510529 | Order arrived damaged | Closed | Normal |  Shelia Jakubowski | — | Kip Schroeder IV | appbopis | 17h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 | |
| 84907519 | Wholesale order question | Closed | Low |  Josephine Bins | — | Mr. Eliza Gerhold IV | Chat | — | 1d 16h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 5, 2025 |