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Showing 15,451 - 15,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 68398355 | Price match request | Solved | High |  Lacy Jerde | — |  Chaz Renner | shade-match | 19h | ●Responded | 4/11 | — | — | May 23, 2026 | - | |
| 32887030 | Price match request | Solved | Normal |  Kathryn Russel IV | — |  Jacklyn Dare | Chat | — | 23h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - |
| 42867426 | Return after 30-day window | Solved | Normal |  Ralph Treutel | Studio Eleven |  Mr. Lonie Hudson | Chat | bopisrefundinfluencer | 4h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - |
| 38007019 | Where is my order? | Solved | Normal |  Dallas Fay | — |  Lily Raynor | loyaltyapp | 5h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 64603972 | BOPIS pickup not ready | Solved | High |  Myra Feeney | — |  Miss Amber Hintz Sr. | Chat | influencer | 1h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 79528080 | Loyalty points not posting | Solved | Normal |  Mrs. Rachael Weissnat | — |  Kaela Friesen | Chat | — | 17h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 71659720 | Lost package follow-up | Solved | Low |  Joel Wisoky | — |  Amely Pacocha | fragranceinfluencer | 4d 12h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 63573519 | Pro discount enrollment | Solved | Normal |  Margie Quigley-Boehm | — |  Mr. Skyla Trantow | shade-matchrefund | 5d 22h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 77564794 | Refund not received | Solved | Normal |  Marie Kshlerin | — |  Tommy Kuvalis | damagedfragrance | 11h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | |
| 20112929 | Restock alert for backorder | Solved | Normal |  Nia Reynolds | — |  Yazmin Jast | — | 1h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 88727234 | Wrong shade sent | Solved | High |  Patty Pacocha | — | Kaela Friesen | Chat | refund | 3h | ●Responded | 3/5 | — | — | Dec 20, 2025 | - |
| 34693059 | Question about product ingredients | Solved | High |  Rubye Walker | — |  Garth Dooley | — | 1h | ⊘Not fired | — | — | — | Oct 30, 2025 | - | |
| 30276411 | Item authenticity concern | Solved | Normal |  Mr. Sheldon Orn | — |  Leonard Waters-Howell | Chat | — | 15h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 82673071 | Item authenticity concern | Pending | Low |  Nicolas Rau Sr. | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | Jan 17, 2026 | - | |
| 81780697 | Lost package follow-up | Solved | High |  Tracy Fadel | — | Amely Pacocha | Chat | wholesaledamaged | 2d 5h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 99888622 | Where is my order? | Solved | Normal |  Mr. Willard Moen | — | Yazmin Jast | — | 9h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 60177893 | Wrong shade sent | Solved | Normal |  Aric Ratke | — | Leonard Waters-Howell | bopiswholesale | 2d 18h | ●Responded | 3/5 | — | — | Aug 13, 2025 | - | |
| 21203934 | Shipping cost question | Solved | High |  Jenna Boyer-Ankunding | — | Amely Pacocha | Social | appsamplesloyalty | 1d 11h | ⊘Not fired | — | — | — | Oct 7, 2025 | - |
| 36918268 | Allergic reaction concern | Pending | Normal |  Brandi Wehner | — |  Katrina Johns | — | - | —Skipped | — | — | — | Apr 13, 2026 | - | |
| 22470352 | BOPIS pickup not ready | Solved | Normal |  Katrina Hessel | — | Yazmin Jast | — | 9h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 64656876 | Klarna / Afterpay split issue | Solved | Low |  Jeff Thompson | — |  Julie Hodkiewicz | influencerapp | 6h | ●Responded | 2/5 | — | — | May 1, 2026 | - | |
| 61372848 | Loyalty points not posting | Pending | High |  Gretchen Price | Aurora Hotels Group | Yazmin Jast | Social | — | - | —Skipped | — | — | — | Aug 26, 2025 | - |
| 68250564 | Address change after shipping | Solved | Low |  Nathaniel Quigley-Ziemann | — |  Dr. Mandy McLaughlin | Chat | gift-card | 20h | ●Responded | 5/5 | — | — | Aug 26, 2025 | - |
| 53773871 | Restock alert for backorder | Solved | Normal |  Mr. Brendan Tillman | — | Kaela Friesen | loyaltyshipping | 2d | ●Responded | 4/5 | — | — | Aug 2, 2025 | - | |
| 61366843 | BOPIS order cancelled at store | Solved | Normal |  Wendell Dickens | — | Jacklyn Dare | Chat | wholesale | 5h | ⊘Not fired | — | — | — | Dec 19, 2025 | - |
| 80258800 | Lost package follow-up | Solved | Normal |  Travon Kuhic V | — | Jacklyn Dare | returns | 4h | ⊘Not fired | — | — | — | Feb 4, 2026 | - | |
| 92660873 | BOPIS order cancelled at store | Solved | Normal |  Krista Franecki | — |  Mr. Eliza Gerhold IV | — | 17h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 51569440 | Restock alert for backorder | Solved | Urgent |  Noel Stracke | — |  Faith Hilll | Social | — | 7h | ⊘Not fired | — | — | — | Apr 19, 2026 | - |
| 40242626 | Wrong shade sent | Solved | Normal |  Loyce Ferry | — | Dr. Mandy McLaughlin | Chat | — | 1d 18h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 92539029 | Klarna / Afterpay split issue | Solved | High |  Hugo Hintz | — | Garth Dooley | Phone | gift-cardwholesaleshade-match | 2d 3h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 11181636 | Insider tier issue | Solved | Normal |  Calista Franecki PhD | — | Tommy Kuvalis | — | 4h | ●Responded | 5/5 | — | — | Mar 10, 2026 | - | |
| 12861139 | Price match request | Solved | Normal |  Hollie Swift I | — |  Oscar O'Hara | influencerwholesaledamaged | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 45983831 | Foundation match help | Solved | Normal |  Sophie Feeney | — | Julie Hodkiewicz | Phone | influencerloyalty | 19h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 85148417 | App login problem | Solved | Normal |  Glen Breitenberg | — | Oscar O'Hara | apprefundsamples | 22h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 87262584 | Refund not received | Solved | Normal |  Richie Konopelski | — |  Eula McKenzie | — | 4h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | |
| 20243959 | Restock alert for backorder | Solved | Normal |  Mr. Jesse Lueilwitz | — | Faith Hilll | Chat | loyaltyreturns | 13h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 53908083 | Item authenticity concern | Solved | Normal |  Jessyca Balistreri | — |  Kip Schroeder IV | Chat | vipfragrancebopis | 4h | ●Responded | 4/5 | — | — | Mar 24, 2026 | - |
| 75906286 | Wholesale order question | Solved | Normal |  Ms. Priscilla Ebert | — | Yazmin Jast | wholesaledamaged | 21h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 44903469 | Influencer code not working | Solved | Normal |  Ardella Dicki | — | Eula McKenzie | Chat | influencer | 10h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 70075465 | Lost package follow-up | Solved | Normal |  Miss Millie Grimes | — | Jacklyn Dare | loyaltyrefundshade-match | 3h | ○Sent, no reply | — | — | — | May 31, 2025 | - | |
| 08945625 | Discount code not working | Pending | Normal |  Clair Buckridge | — |  Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Apr 19, 2026 | - |
| 08316491 | App crashes at checkout | Solved | High |  Ms. Josefina Collins | — | Lily Raynor | app | 1d 8h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 91071635 | Birthday gift not received | Solved | High |  Leopoldo Frami-Muller | — | Jacklyn Dare | shippingbopis | 9h | ●Responded | 5/5 | — | — | Oct 30, 2025 | - | |
| 39435573 | Gift card balance question | Solved | Normal |  Randolph Littel | — | Mr. Skyla Trantow | fragrancebopisreturns | 2d 12h | ⊘Not fired | — | — | — | May 27, 2025 | - | |
| 64949664 | Restock alert for backorder | Solved | Normal |  Claud Schaefer | — |  Mr. Cade Senger | Chat | appdamagedshipping | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 20215157 | Loyalty points not posting | Solved | High |  Kayleigh Roberts | — | Faith Hilll | refund | 6h | ⊘Not fired | — | — | — | Feb 12, 2026 | - | |
| 31421376 | Gift card balance question | Open | Low |  Davonte Kris | — | Faith Hilll | Social | bopis | - | —Skipped | — | — | — | Apr 15, 2026 | - |
| 27528160 | Influencer code not working | Solved | High |  Adella Shanahan | — | Ignatius Cummerata | Chat | fragrancegift-cardsamples | 5h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 81715311 | Cancel subscription / Auto-replenish | Solved | Normal |  Shelia Kerluke | — | Kaela Friesen | shippingvip | 8h | ●Responded | 5/5 | — | — | Mar 8, 2026 | - | |
| 30014371 | Birthday gift not received | Solved | Normal |  Haleigh D'Amore | — | Faith Hilll | Chat | bopisfragrancewholesale | 1d 14h | ●Responded | 4/5 | — | — | Jul 3, 2025 | - |