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Showing 16,651 - 16,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76451015 | Order arrived damaged | Solved | Normal |  Drew Ankunding | — |  Ignatius Cummerata | app | 1h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 56307129 | Order arrived damaged | Solved | High |  Johnny Fay | — |  Oscar O'Hara | damaged | 5h | ●Responded | 4/5 | — | — | Oct 10, 2025 | - | |
| 43812677 | Gift card balance question | Solved | Normal |  Jermaine Ferry | — |  Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - | |
| 24837130 | Insider tier issue | Solved | Normal |  Damon Tromp | — |  Darryl Jacobi | — | 1h | ●Responded | 5/5 | — | — | Jul 29, 2025 | - | |
| 79596132 | Klarna / Afterpay split issue | Solved | Normal |  Lula Mraz | — |  Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 87482447 | Item authenticity concern | Solved | Normal |  Claude Reinger-Beatty | — | Oscar O'Hara | gift-cardinfluencer | 1d | ⊘Not fired | — | — | — | Jun 20, 2025 | - | |
| 47515759 | Store experience feedback | Open | Normal |  Todd Streich | — |  Miss Amber Hintz Sr. | damagedviployalty | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 86333360 | BOPIS order cancelled at store | Solved | Normal |  Jeanne Gleason | — |  Dr. Mandy McLaughlin | damaged | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 55276764 | Return after 30-day window | Solved | High |  Gilbert McLaughlin DVM | — |  Chaz Renner | — | 1d 10h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 08806149 | Birthday gift not received | Pending | Normal |  Patty Balistreri | — |  Yazmin Jast | Phone | influencerrefund | - | —Skipped | — | — | — | Jul 22, 2025 | - |
| 37638056 | Pro discount enrollment | Open | Normal |  Casandra Schiller | — |  Tommy Kuvalis | Phone | — | - | —Skipped | — | — | — | Feb 19, 2026 | - |
| 53465412 | Shipping cost question | Solved | Normal |  Mrs. Leora Muller | House of Lumière | Yazmin Jast | Chat | — | 1h | ●Responded | 10/11 | — | — | Aug 22, 2025 | - |
| 13624035 | Klarna / Afterpay split issue | Solved | Normal |  Ralph Treutel | Studio Eleven | Leonard Waters-Howell | app | 2d 11h | ●Responded | 4/5 | — | — | Apr 30, 2026 | - | |
| 53282031 | App crashes at checkout | Solved | Low |  Santa Baumbach DVM | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 53293648 | Missing samples in order | Solved | Normal |  Lionel Walsh | — | Lily Raynor | Chat | shade-matchreturns | 6h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - |
| 18839956 | Foundation match help | Solved | Normal |  Reese Senger | — | Chaz Renner | Chat | vipwholesaleshipping | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 47797532 | Missing items in shipment | Solved | Normal |  Yolanda Klocko | — |  Eula McKenzie | refunddamaged | 6h | ●Responded | 10/11 | — | — | Sep 19, 2025 | - | |
| 10461875 | App crashes at checkout | Solved | Low |  Zachary Schmidt-Hudson | — | Leonard Waters-Howell | Chat | returnsdamagedfragrance | 2h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 73776318 | Loyalty points not posting | Solved | Low |  Eugene Reichert II | — |  Mr. Cade Senger | Chat | shippingbopis | 1h | ●Responded | 5/5 | — | — | Feb 11, 2026 | - |
| 73792944 | Discount code not working | Open | Normal |  Julius Predovic | — |  Vilma Gusikowski | loyaltyvip | - | —Skipped | — | — | — | Sep 14, 2025 | - | |
| 51537218 | BOPIS pickup not ready | Solved | Normal |  Omer Balistreri V | — |  Faith Hilll | Chat | refund | 5h | ●Responded | 2/5 | — | — | Jun 27, 2025 | - |
| 90693414 | Foundation match help | Solved | Normal |  Montana Gutmann | — | Eula McKenzie | — | 6d 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 92859155 | Address change after shipping | Solved | Normal |  Miss Dino Hodkiewicz | — |  Kip Schroeder IV | Chat | damagedshade-matchreturns | 2d 12h | ●Responded | 9/11 | — | — | Feb 4, 2026 | - |
| 50059381 | Price match request | Open | High |  Layla Rau | — |  Kaela Friesen | — | - | —Skipped | — | — | — | May 6, 2026 | - | |
| 30760136 | Address change after shipping | Pending | Normal |  Amos Mills | — | Kaela Friesen | Chat | shade-matchloyalty | - | —Skipped | — | — | — | May 29, 2025 | - |
| 61494415 | Question about product ingredients | Solved | High |  Delores Shanahan | — | Faith Hilll | bopis | 13h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | |
| 47067415 | Shipping cost question | Solved | Normal |  Ardith Ondricka MD | — |  Katrina Johns | Chat | — | 1d 14h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 97289651 | Allergic reaction concern | Solved | Normal |  Toby Mosciski | — | Kaela Friesen | Phone | shade-matchfragrance | 4h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - |
| 61451486 | Influencer code not working | Solved | Normal |  Kirsten Becker | — | Ignatius Cummerata | influencerfragrance | 1h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 90075734 | Lost package follow-up | Solved | Normal |  Margie Quigley-Boehm | — |  Julie Hodkiewicz | Chat | viployaltywholesale | 5h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 09090016 | Wholesale order question | Pending | Urgent |  Ms. Caleigh Maggio | — | Faith Hilll | Chat | damagedwholesale | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 54022978 | Item authenticity concern | Solved | Normal |  Ms. Priscilla Ebert | — |  Mr. Eliza Gerhold IV | damagedfragrancegift-card | 2h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 06005063 | Refund not received | Solved | Low |  Miss Nellie Kessler | — | Yazmin Jast | influencer | 11h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 85114315 | Return after 30-day window | Solved | Normal |  Kaitlin Weber | — | Eula McKenzie | shippingshade-matchbopis | 18h | ●Responded | 1/5 | — | — | Aug 26, 2025 | - | |
| 97415798 | Question about product ingredients | Pending | Normal |  Mr. Sheridan Trantow | — | Julie Hodkiewicz | vipwholesale | - | —Skipped | — | — | — | Jun 11, 2025 | - | |
| 72607727 | Wholesale order question | Solved | Normal |  Rhea Klein | — | Katrina Johns | vipwholesale | 2d 22h | ●Responded | 4/5 | — | — | Oct 9, 2025 | - | |
| 60053145 | Restock alert for backorder | Solved | Normal |  Elijah Paucek | Pacific Beauty Distributors | Miss Amber Hintz Sr. | — | 2d | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 89888686 | Missing items in shipment | Solved | Normal |  Aliyah Huel IV | — | Eula McKenzie | Social | returns | 2h | ⊘Not fired | — | — | — | Feb 19, 2026 | - |
| 77085028 | Cancel order request | Open | Urgent |  Herman Altenwerth | — |  Jacklyn Dare | Chat | returns | - | —Skipped | — | — | — | Jan 11, 2026 | - |
| 25244147 | Question about product ingredients | Solved | Normal |  Mortimer Boyle | — | Vilma Gusikowski | gift-cardbopis | 2d | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 22645121 | Gift card balance question | Solved | Low |  Clair Buckridge | — | Mr. Cade Senger | Chat | damagedreturnsshade-match | 4h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 04413807 | Cancel subscription / Auto-replenish | Pending | Normal |  Patty Pacocha | — | Chaz Renner | Chat | returns | - | —Skipped | — | — | — | Jan 25, 2026 | - |
| 78255978 | Cancel subscription / Auto-replenish | Solved | Normal |  Kathryn Russel IV | — | Darryl Jacobi | influencer | 11h | ●Responded | 3/5 | — | — | Feb 19, 2026 | - | |
| 53871317 | Cancel subscription / Auto-replenish | Solved | Normal |  Jett Wolff | — | Katrina Johns | loyaltybopisinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 24545744 | Where is my order? | Solved | Normal |  Miss Jeannette Jenkins | — | Yazmin Jast | Chat | vipgift-cardinfluencer | 17h | ●Responded | 5/5 | — | — | Aug 11, 2025 | - |
| 86089602 | BOPIS pickup not ready | Solved | Normal |  Kirk Block | — |  Garth Dooley | Chat | loyaltywholesale | 5h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - |
| 04555633 | Wholesale order question | Solved | Normal |  Michelle Schaefer | — | Miss Amber Hintz Sr. | — | 5h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - | |
| 33545037 | Where is my order? | Solved | Normal |  Robyn Price | — |  Steve O'Conner | wholesalegift-card | 7d 13h | ●Responded | 1/5 | — | — | Dec 29, 2025 | - | |
| 68105306 | Price match request | Solved | Normal |  Ms. Sally Pfeffer | — | Amely Pacocha | loyaltyinfluencer | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 62052429 | Store experience feedback | Solved | Low |  Patti Monahan | Verde Concierge | Julie Hodkiewicz | bopisshade-matchvip | 4h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |