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Showing 17,351 - 17,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18390474 | Pro discount enrollment | Pending | High |  Robb Schoen | — |  Faith Hilll | Chat | wholesale | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 17751347 | Insider tier issue | Solved | Normal |  Jordi Kertzmann | — |  Tommy Kuvalis | Chat | refundshippinggift-card | 6h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 53522075 | Discount code not working | Solved | High |  Susan Becker | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 10956849 | Where is my order? | Solved | Low |  Stacy McLaughlin | — |  Eula McKenzie | Chat | wholesalevipshipping | 4h | ⊘Not fired | — | — | — | Mar 9, 2026 | - |
| 89600991 | Refund not received | Solved | Normal |  Florencio Towne | Verde Concierge | Lily Raynor | influencerfragrance | 4d 5h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 97070003 | Restock alert for backorder | Solved | Normal |  Eliane Witting IV | — |  Jacklyn Dare | influencer | 17h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 76224890 | Allergic reaction concern | Solved | Normal |  Mathew Green | — |  Kaela Friesen | vip | 2h | ●Responded | 5/5 | — | — | Nov 10, 2025 | - | |
| 33889572 | Cancel order request | Solved | Normal |  Wm Kub | — | Jacklyn Dare | Chat | — | 7h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 69516946 | Klarna / Afterpay split issue | Solved | Urgent |  Alfred Quigley | — |  Oscar O'Hara | Chat | — | 7h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 21674876 | Discount code not working | Solved | Normal |  Ralph Treutel | Studio Eleven |  Julie Hodkiewicz | Chat | refund | 4h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 16748718 | Missing samples in order | Solved | Low |  Santos Auer | — |  Garth Dooley | Chat | bopisshade-matchreturns | 6h | ●Responded | 7/11 | — | — | Sep 18, 2025 | - |
| 91740120 | Return after 30-day window | Solved | Normal | Wm Kub | — |  Mr. Skyla Trantow | gift-cardvip | 3h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 66368203 | Address change after shipping | Solved | High |  Kaleb Block | — | Lily Raynor | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - |
| 94900064 | Restock alert for backorder | Solved | Normal |  Claud Schaefer | — |  Darryl Jacobi | samplesinfluencer | 1d 2h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - | |
| 35242478 | Foundation match help | Pending | Normal |  Laurie Pagac | — | Oscar O'Hara | refunddamaged | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 08987271 | Wrong shade sent | Solved | Low |  Melinda Sporer | — |  Katrina Johns | — | 8h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | |
| 56408332 | Return after 30-day window | Solved | High |  Roberto Kovacek | — | Mr. Skyla Trantow | — | 5h | ⊘Not fired | — | — | — | May 18, 2026 | - | |
| 35499507 | Item authenticity concern | Solved | Normal |  Karley Keebler | — |  Dr. Mandy McLaughlin | Chat | loyaltywholesaleshade-match | 13h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - |
| 48924084 | Klarna / Afterpay split issue | Solved | Normal |  Carlos Beer | — | Garth Dooley | returns | 5h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | |
| 26715520 | Store experience feedback | Solved | Low |  Patty Balistreri | — | Eula McKenzie | shade-matchinfluencergift-card | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 24402132 | Klarna / Afterpay split issue | Solved | Normal |  Marisa Reynolds | — |  Chaz Renner | vipreturnswholesale | 3h | ●Responded | 10/11 | — | — | Jul 7, 2025 | - | |
| 12708647 | Birthday gift not received | Solved | Low |  Mr. Benjamin Ryan | — |  Steve O'Conner | bopis | 3h | ⊘Not fired | — | — | — | Jan 1, 2026 | - | |
| 52462284 | Birthday gift not received | Pending | Low |  Max Block | — | Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Mar 17, 2026 | - |
| 35675941 | Missing items in shipment | Solved | Normal |  Kelly Reinger | — | Garth Dooley | Chat | refundwholesaledamaged | 4d 7h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 52551595 | Missing samples in order | Solved | Normal |  Doyle Little | — | Garth Dooley | damagedsamplesfragrance | 22h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - | |
| 15637731 | Foundation match help | Solved | Normal |  Toby Mosciski | — | Kaela Friesen | damagedgift-cardapp | 7h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 70166615 | Return after 30-day window | Solved | Low |  Mildred Wunsch | — | Oscar O'Hara | — | 2d 9h | ●Responded | 4/5 | — | — | Mar 13, 2026 | - | |
| 67362470 | Refund not received | Pending | Normal |  Tommie Zemlak | — | Eula McKenzie | shade-matchfragranceapp | - | —Skipped | — | — | — | Nov 27, 2025 | - | |
| 26954049 | Restock alert for backorder | Solved | High |  Kayleigh D'Amore | Studio Eleven | Lily Raynor | Chat | returnsfragranceloyalty | 7h | ●Responded | 4/5 | — | — | May 30, 2025 | - |
| 96336768 | Order arrived damaged | Solved | High |  Kayleigh Roberts | — | Jacklyn Dare | Chat | bopisvip | 12h | ○Sent, no reply | — | — | — | Nov 2, 2025 | - |
| 07884413 | Discount code not working | Solved | Low |  Harmony Walter V | — | Steve O'Conner | — | 1d 21h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 02415575 | Discount code not working | Pending | Normal |  Bulah Mohr | — | Faith Hilll | Chat | wholesale | - | —Skipped | — | — | — | Apr 29, 2026 | - |
| 18803853 | Return after 30-day window | Solved | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent | Dr. Mandy McLaughlin | Chat | samplesrefundshade-match | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 93093099 | Cancel order request | Solved | High |  Pasquale Hauck II | — | Steve O'Conner | Chat | — | 1d | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 25694839 | App login problem | Solved | Low |  Loyce Ferry | — |  Mr. Eliza Gerhold IV | — | 15h | ●Responded | 4/5 | — | — | Dec 31, 2025 | - | |
| 16154042 | Foundation match help | Open | Low |  Rosendo Shanahan | — | Julie Hodkiewicz | Social | — | - | —Skipped | — | — | — | Mar 12, 2026 | - |
| 55331923 | Influencer code not working | Open | Normal |  Jim Swaniawski | — |  Amely Pacocha | Social | loyaltyinfluencershipping | - | —Skipped | — | — | — | May 2, 2026 | - |
| 61359170 | Pro discount enrollment | Solved | Normal |  Devonte Tromp | — |  Mr. Lonie Hudson | fragranceshade-matchbopis | 6h | ●Responded | 5/5 | — | — | Aug 15, 2025 | - | |
| 56312630 | Order arrived damaged | Pending | Normal |  Orie Tillman | — |  Leonard Waters-Howell | Chat | refundgift-cardloyalty | - | —Skipped | — | — | — | Aug 22, 2025 | - |
| 91769920 | Cancel subscription / Auto-replenish | Solved | High |  Bert Terry | — | Garth Dooley | bopisvip | 5h | ●Responded | 4/5 | — | — | Apr 3, 2026 | - | |
| 22888600 | Lost package follow-up | Solved | Normal |  Roxane Rohan PhD | — | Amely Pacocha | — | 21h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 47136845 | Cancel order request | Pending | Normal |  Lester Sipes | — | Tommy Kuvalis | — | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 39104897 | Pro discount enrollment | Solved | High |  Florencio McCullough | — | Mr. Lonie Hudson | Phone | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 70557425 | Pro discount enrollment | Solved | Normal |  Adella Shanahan | — | Tommy Kuvalis | Chat | bopisshade-matchapp | 22h | ⊘Not fired | — | — | — | May 31, 2025 | - |
| 27673863 | Where is my order? | Solved | Normal |  Althea Jacobi V | — |  Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 44373340 | Allergic reaction concern | Solved | Low |  Nathaniel Quigley-Ziemann | — | Mr. Lonie Hudson | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - |
| 68715775 | Pro discount enrollment | Solved | High |  Merle Hickle | — | Mr. Lonie Hudson | — | 4h | ●Responded | 5/5 | — | — | Dec 19, 2025 | - | |
| 09301933 | Order arrived damaged | Solved | Normal |  Tamara Corkery | — | Mr. Lonie Hudson | Chat | refundsampleswholesale | 18h | ●Responded | 5/5 | — | — | May 1, 2026 | - |
| 45411267 | Question about product ingredients | Solved | High |  Titus King IV | — |  Yazmin Jast | Chat | — | 5h | ●Responded | 5/5 | — | — | Jul 7, 2025 | - |
| 09641866 | Address change after shipping | Solved | Normal |  Alfred Hahn-Terry | — | Jacklyn Dare | Social | — | 16h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |