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Showing 17,651 - 17,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 64626962 | Cancel subscription / Auto-replenish | Solved | Normal |  Ardith Ondricka MD | — |  Katrina Johns | Phone | — | 4d 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 07154636 | Wrong shade sent | Solved | High |  Khalid Kirlin | — |  Mr. Lonie Hudson | influencerapp | 1h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 65388663 | BOPIS order cancelled at store | Solved | High |  Alfred Hahn-Terry | — | Katrina Johns | — | 12h | ⊘Not fired | — | — | — | Aug 31, 2025 | - | |
| 53224853 | Item authenticity concern | Solved | Normal |  Wendell Donnelly MD | — |  Jacklyn Dare | — | 19h | ●Responded | 10/11 | — | — | Feb 10, 2026 | - | |
| 23110143 | Lost package follow-up | Pending | Normal |  Lester Sipes | — |  Miss Amber Hintz Sr. | Chat | — | - | —Skipped | — | — | — | May 2, 2026 | - |
| 97209365 | Wrong shade sent | Solved | Normal |  Carol Baumbach | — |  Amely Pacocha | returnsrefund | 1d 12h | ●Responded | 4/5 | — | — | May 24, 2025 | - | |
| 32182122 | Influencer code not working | Solved | Normal |  Mark Schroeder | Crown Department Stores |  Mr. Eliza Gerhold IV | influencer | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 90370272 | BOPIS order cancelled at store | Solved | Normal |  Wm Kub | — |  Kip Schroeder IV | Social | — | 6h | ⊘Not fired | — | — | — | Feb 26, 2026 | - |
| 23884133 | App login problem | Solved | Normal |  Gilbert Price | — | Amely Pacocha | — | 14h | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 44525045 | BOPIS order cancelled at store | Solved | Normal |  Alicia Tremblay | — | Mr. Lonie Hudson | Chat | returnsshippingrefund | 1d 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 49700534 | Klarna / Afterpay split issue | Solved | Normal |  Jayne Nader I | — |  Tommy Kuvalis | — | 18h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 08925920 | Missing samples in order | Solved | Normal |  Willis Yundt | — |  Vilma Gusikowski | Chat | samplesreturnsfragrance | 1h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |
| 41539810 | Foundation match help | Solved | Normal |  Ayana Hane | — | Miss Amber Hintz Sr. | Chat | viprefundshade-match | 5h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 17384218 | Insider tier issue | Open | High |  Ann Torphy | — |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Jan 24, 2026 | - |
| 00948781 | Address change after shipping | Solved | Normal |  Mr. Bradford Kutch | — | Miss Amber Hintz Sr. | Chat | fragrance | 2h | ⊘Not fired | — | — | — | Sep 22, 2025 | - |
| 39467119 | Lost package follow-up | Solved | Urgent |  Sammie Beer MD | — |  Ignatius Cummerata | Chat | vipdamagedbopis | 1h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 92360146 | Cancel order request | Solved | Urgent |  Betsy Kreiger | — | Ignatius Cummerata | loyaltysamplesshipping | 18h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 76655077 | Insider tier issue | Solved | Normal |  Reed Parker | — |  Dr. Mandy McLaughlin | gift-card | 2d 3h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |
| 24749842 | Pro discount enrollment | Solved | Low |  Ms. Linda Funk | — |  Chaz Renner | Chat | — | 3h | ●Responded | 4/5 | — | — | Aug 7, 2025 | - |
| 90005147 | Missing samples in order | Solved | Normal |  Dariana Bradtke | — |  Yazmin Jast | Chat | returnsinfluencerloyalty | 1d 7h | ●Responded | 1/5 | — | — | Oct 10, 2025 | - |
| 25605627 | Shipping cost question | Solved | High |  Henrietta Gleason | — |  Faith Hilll | Phone | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 45481352 | Loyalty points not posting | Pending | Normal |  Rossie Gutkowski | — | Dr. Mandy McLaughlin | samplesdamaged | - | —Skipped | — | — | — | Feb 7, 2026 | - | |
| 64918920 | Where is my order? | Solved | Normal |  Ellie Gulgowski | — | Kip Schroeder IV | Phone | gift-card | 20h | ⊘Not fired | — | — | — | Feb 16, 2026 | - |
| 54590110 | App crashes at checkout | Solved | Normal |  Westley Emard | Atlas Hospitality | Miss Amber Hintz Sr. | Social | loyaltyrefundshade-match | 2h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 79425466 | Insider tier issue | Open | Normal |  Caterina Wintheiser | — | Mr. Lonie Hudson | Chat | returnsfragrance | - | —Skipped | — | — | — | Sep 13, 2025 | - |
| 80991107 | Restock alert for backorder | Solved | Low |  Karla Conroy | — |  Julie Hodkiewicz | Chat | shippingapp | 6h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - |
| 00214422 | Klarna / Afterpay split issue | Pending | Normal |  Duane Effertz | — | Yazmin Jast | vip | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 01520869 | Klarna / Afterpay split issue | Open | Normal |  Melody Runolfsdottir | — |  Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 70024768 | Question about product ingredients | Solved | Low |  Eleonore Blick | — |  Darryl Jacobi | appgift-card | 2h | ⊘Not fired | — | — | — | Jun 13, 2025 | - | |
| 21340533 | BOPIS pickup not ready | Solved | Normal |  Bob Langworth | — | Kip Schroeder IV | wholesalefragrance | 3h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | |
| 58485763 | App login problem | Pending | High |  Rickey Wilkinson | — | Lily Raynor | fragrancewholesale | - | —Skipped | — | — | — | Dec 23, 2025 | - | |
| 47030856 | Foundation match help | Open | Normal |  Sadie Littel | — |  Mr. Cade Senger | gift-cardreturnsbopis | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 64842554 | Refund not received | Solved | Normal |  Jazmyne Anderson | — | Mr. Eliza Gerhold IV | wholesale | 20h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 54390874 | Influencer code not working | Solved | Normal |  Colin Funk | — |  Mr. Skyla Trantow | Social | fragrance | 6h | ⊘Not fired | — | — | — | Oct 9, 2025 | - |
| 64485576 | Item authenticity concern | Solved | Normal |  Dr. Bradly Lind | — | Vilma Gusikowski | Chat | damagedapp | 8d 15h | ●Responded | 1/5 | — | — | Apr 20, 2026 | - |
| 28637212 | Refund not received | Pending | High |  Mrs. Leora Muller | House of Lumière | Kip Schroeder IV | Chat | wholesaleshade-match | - | —Skipped | — | — | — | Nov 10, 2025 | - |
| 05416468 | App login problem | Open | Normal |  Mr. Don Baumbach | Crown Department Stores | Kip Schroeder IV | shippingfragranceinfluencer | - | —Skipped | — | — | — | Jul 15, 2025 | - | |
| 35126189 | Birthday gift not received | Solved | Low |  Mildred Wunsch | — |  Kaela Friesen | bopis | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 28050222 | Cancel order request | Solved | Normal |  Omar Herzog | — | Kaela Friesen | — | 5h | ⊘Not fired | — | — | — | Nov 26, 2025 | - | |
| 94548550 | Klarna / Afterpay split issue | Solved | Low |  Mr. Kelvin Volkman | — | Julie Hodkiewicz | bopisrefundapp | 6h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 83008661 | BOPIS order cancelled at store | Solved | Normal |  Travon Kuhic V | — | Dr. Mandy McLaughlin | vipwholesale | 3h | ●Responded | 5/5 | — | — | Apr 1, 2026 | - | |
| 18995009 | Wrong shade sent | Solved | Normal |  Josue Huel | — | Mr. Skyla Trantow | — | 6h | ●Responded | 10/11 | — | — | Oct 3, 2025 | - | |
| 92356890 | Address change after shipping | Solved | Low |  Lacy Schuppe | — | Ignatius Cummerata | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - |
| 85175318 | Return after 30-day window | Solved | Normal |  Dee Rempel | — | Faith Hilll | influencerwholesalegift-card | 4d 22h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 73534209 | Item authenticity concern | Solved | Normal |  Clinton Bogan | — | Faith Hilll | fragrance | 5h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 43096511 | Pro discount enrollment | Solved | Normal |  Sammy Schowalter | Beacon Hospitality |  Oscar O'Hara | appshippinggift-card | 6h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 98403741 | Refund not received | Open | Low |  Derrick Hodkiewicz | Coastal Spas & Wellness | Miss Amber Hintz Sr. | samplesrefund | - | —Skipped | — | — | — | Nov 25, 2025 | - | |
| 16350666 | Discount code not working | Solved | Normal | Rossie Gutkowski | — | Darryl Jacobi | Chat | fragrancesamplesloyalty | 4h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - |
| 39087853 | Return after 30-day window | Solved | Normal |  Marlin Gerhold | — | Miss Amber Hintz Sr. | appfragrancesamples | 2h | ●Responded | 3/5 | — | — | May 1, 2026 | - | |
| 34714671 | Birthday gift not received | Solved | Normal |  Marquise Harvey | — | Tommy Kuvalis | returnsfragrancebopis | 2h | ⊘Not fired | — | — | — | Jul 24, 2025 | - |