TicketsAll tickets
Showing 18,751 - 18,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77541536 | Pro discount enrollment | Solved | Normal |  Oma Kutch Sr. | — |  Lily Raynor | damaged | 9h | ●Responded | 1/5 | — | — | Apr 28, 2026 | - | |
| 14043570 | Refund not received | Pending | Normal |  Claudine Daugherty-Boyer | — |  Leonard Waters-Howell | Chat | returns | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 01069293 | Where is my order? | Solved | Normal |  Osvaldo Roberts | — |  Garth Dooley | Chat | shade-matchshipping | 5h | ●Responded | 4/5 | — | — | Apr 10, 2026 | - |
| 21793310 | Cancel subscription / Auto-replenish | Solved | Normal |  Ms. Ramona Treutel | — |  Chaz Renner | shade-matchvip | 8d 17h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 69042696 | Missing items in shipment | Solved | Normal |  Mike Lind | — |  Mr. Skyla Trantow | refundvip | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 06189333 | App login problem | Solved | Low |  Tristian Murphy | — | Mr. Skyla Trantow | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 18453801 | Influencer code not working | Solved | Low |  Clint Greenfelder | — |  Jacklyn Dare | Phone | appwholesale | 6h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 68871139 | Loyalty points not posting | Solved | High |  Myriam Rau | — |  Mr. Cade Senger | Phone | fragrancedamaged | 3h | ●Responded | 5/5 | — | — | Jul 8, 2025 | - |
| 97482344 | Question about product ingredients | Solved | Normal |  Savanah Shields | — | Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 44469502 | Restock alert for backorder | Pending | Low |  Deven Waters | Verde Concierge |  Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Oct 23, 2025 | - |
| 38699340 | Price match request | Solved | Normal |  Jefferey Casper | — |  Oscar O'Hara | Phone | fragrance | 3h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - |
| 59316063 | Shipping cost question | Solved | Urgent |  Mr. Rufus Will I | — |  Faith Hilll | wholesale | 9d 18h | ●Responded | 2/5 | — | — | Oct 10, 2025 | - | |
| 81252482 | Restock alert for backorder | Pending | Normal |  Tamia Hills | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Jun 18, 2025 | - | |
| 52962187 | App crashes at checkout | Solved | Urgent |  Miss Evalyn O'Connell DVM | — | Chaz Renner | Social | gift-card | 4d 20h | ⊘Not fired | — | — | — | Apr 24, 2026 | - |
| 89081848 | Insider tier issue | Solved | Normal |  Larissa Schumm | — | Mr. Lonie Hudson | — | 1d | ⊘Not fired | — | — | — | May 1, 2026 | - | |
| 18624894 | App crashes at checkout | Solved | Urgent |  Tomas Torphy | — |  Kip Schroeder IV | damagedshade-match | 2h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - | |
| 96910869 | App login problem | Solved | Low |  Harvey Reichert | — |  Eula McKenzie | Chat | — | 11h | ●Responded | 3/5 | — | — | Oct 21, 2025 | - |
| 41488270 | Refund not received | Solved | Normal |  Arthur Gutmann | — |  Yazmin Jast | refund | 2d 19h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 99218347 | Address change after shipping | Solved | Normal |  Tara Bogan | — |  Amely Pacocha | damagedsamplesfragrance | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 97546792 | Loyalty points not posting | Solved | Low |  Mr. Magdalena Reynolds | — | Jacklyn Dare | Social | wholesaleloyalty | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | - |
| 60041987 | App crashes at checkout | Solved | Normal |  Brittany Tromp | — | Garth Dooley | fragrancebopissamples | 6h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 98116504 | Store experience feedback | Solved | Normal |  Raymond Feest | — | Mr. Skyla Trantow | Chat | damagedbopis | 7h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 84815959 | Loyalty points not posting | Solved | High |  Golden Stoltenberg | — | Amely Pacocha | app | 21h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 61347840 | Klarna / Afterpay split issue | Solved | Normal |  Merritt Gibson | — |  Darryl Jacobi | — | 20h | ●Responded | 5/5 | — | — | Dec 27, 2025 | - | |
| 96026377 | Missing samples in order | Solved | Urgent |  Pam Hauck | — | Leonard Waters-Howell | returns | 2d 8h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 62050331 | Insider tier issue | Open | Normal |  Mitchell Stehr | — | Yazmin Jast | shade-match | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 84573411 | BOPIS order cancelled at store | Solved | Normal |  Shanna Homenick | — | Kip Schroeder IV | loyaltyreturns | 4h | ●Responded | 5/5 | — | — | Aug 16, 2025 | - | |
| 76837017 | Pro discount enrollment | Solved | Low |  Felton Simonis | — | Amely Pacocha | Phone | — | 8d 18h | ○Sent, no reply | — | — | — | May 31, 2025 | - |
| 09114736 | Restock alert for backorder | Solved | Normal |  Josue Huel | — | Yazmin Jast | vipdamagedwholesale | 15h | ●Responded | 1/5 | — | — | Jun 19, 2025 | - | |
| 16637813 | Missing items in shipment | Solved | Normal |  Britney Kilback-Bartell | — | Darryl Jacobi | Phone | refundapp | 4h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 37449607 | App login problem | Solved | Normal |  Katrina Hessel | — | Mr. Lonie Hudson | app | 1d 22h | ●Responded | 3/5 | — | — | May 14, 2026 | - | |
| 70369925 | Klarna / Afterpay split issue | Solved | Urgent |  Frank Mante II | — |  Dr. Mandy McLaughlin | Chat | shipping | 15h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 73302043 | Missing samples in order | Solved | Low |  Mindy Torphy | — |  Mr. Eliza Gerhold IV | shippingviployalty | 20h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |
| 36602625 | Shipping cost question | Solved | High |  Ottilie Stroman | — | Kip Schroeder IV | samplesinfluencer | 2h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 16911407 | Allergic reaction concern | Solved | Normal |  Clyde Berge | — | Eula McKenzie | gift-card | 21h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 87365275 | Where is my order? | Pending | Low |  Zella Moen | — | Oscar O'Hara | Chat | loyaltybopis | - | —Skipped | — | — | — | Jun 7, 2025 | - |
| 83238762 | Birthday gift not received | Solved | Low |  Mr. Joel Hayes-Hilpert | — | Mr. Eliza Gerhold IV | bopisapp | 19h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 59224031 | Loyalty points not posting | Solved | Normal |  Ahmad Will | — |  Julie Hodkiewicz | — | 5h | ●Responded | 5/5 | — | — | Apr 5, 2026 | - | |
| 63408322 | Missing items in shipment | Solved | Normal |  Icie Cummerata | — | Chaz Renner | — | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 38239148 | Question about product ingredients | Solved | High |  Jasmine Langworth | — | Eula McKenzie | Social | loyaltyfragrance | 6h | ⊘Not fired | — | — | — | Nov 17, 2025 | - |
| 54899417 | Klarna / Afterpay split issue | Solved | Normal |  Mr. Sheridan Trantow | — | Mr. Lonie Hudson | samples | 6h | ⊘Not fired | — | — | — | Dec 8, 2025 | - | |
| 41491083 | Restock alert for backorder | Solved | Normal |  Sydni Tremblay | — | Vilma Gusikowski | Phone | bopisfragrance | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 70201893 | Missing samples in order | Solved | Normal |  Jessyca Balistreri | — | Chaz Renner | Chat | loyalty | 17h | ●Responded | 5/5 | — | — | Jul 9, 2025 | - |
| 03439155 | Question about product ingredients | Solved | High |  Isai Prosacco IV | — | Jacklyn Dare | gift-cardbopisloyalty | 6h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 64891910 | Wrong shade sent | Solved | Low |  Jacqueline Ferry | — | Mr. Eliza Gerhold IV | appreturnsdamaged | 8h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |
| 69153415 | Restock alert for backorder | Open | Normal |  Lula Mraz | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Oct 24, 2025 | - | |
| 22100475 | Cancel subscription / Auto-replenish | Solved | Low |  Dr. Carl Zieme | — |  Miss Amber Hintz Sr. | fragranceviprefund | 1h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 97283049 | Pro discount enrollment | Solved | Normal |  Gertrude Larson | — | Kip Schroeder IV | appfragrance | 1h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |
| 22887354 | Klarna / Afterpay split issue | Open | Urgent | Miss Evalyn O'Connell DVM | — | Jacklyn Dare | Phone | shippingvip | - | —Skipped | — | — | — | Dec 25, 2025 | - |
| 30425627 | Foundation match help | Solved | Normal |  Clint Konopelski | — | Garth Dooley | Phone | influencer | 4h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |