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Showing 19,601 - 19,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63647804 | Cancel subscription / Auto-replenish | Solved | Normal |  Colin Funk | — |  Steve O'Conner | Social | — | 2d 17h | ⊘Not fired | — | — | — | Sep 17, 2025 | - |
| 36906472 | Pro discount enrollment | Solved | Normal |  Mr. Idella Schoen | — |  Mr. Eliza Gerhold IV | loyalty | 1d | ●Responded | 10/11 | — | — | Jul 4, 2025 | - | |
| 16910282 | Wholesale order question | Solved | Normal |  Ardith Ondricka MD | — |  Garth Dooley | Chat | — | 19h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |
| 32235624 | Item authenticity concern | Solved | Low |  Dereck Torphy | — |  Dr. Mandy McLaughlin | wholesalegift-cardbopis | 2d 9h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 77045280 | Where is my order? | Solved | Normal |  Jazlyn Bosco | — |  Vilma Gusikowski | Chat | gift-cardrefund | 6h | ●Responded | 10/11 | — | — | Oct 12, 2025 | - |
| 57537864 | Question about product ingredients | Solved | Low |  Josh Dooley | — | Mr. Eliza Gerhold IV | gift-card | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |
| 76137899 | Missing samples in order | Solved | Normal |  Marlen Pacocha | — | Dr. Mandy McLaughlin | — | 1h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 82932792 | Klarna / Afterpay split issue | Solved | Low |  Elise Littel | — |  Leonard Waters-Howell | Phone | damagedshippingfragrance | 21h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 71039377 | Gift card balance question | Solved | Normal |  Mrs. Rachael Weissnat | — |  Tommy Kuvalis | Chat | gift-cardinfluencershipping | 2d 3h | ●Responded | 3/5 | — | — | Apr 19, 2026 | - |
| 92044947 | Shipping cost question | Solved | Normal |  Florian Herman | — |  Lily Raynor | shippingdamaged | 2d 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 23303297 | Where is my order? | Solved | Urgent |  Herman Altenwerth | — |  Miss Amber Hintz Sr. | Chat | fragrancewholesale | 15h | ●Responded | 3/5 | — | — | Apr 4, 2026 | - |
| 31361692 | App crashes at checkout | Solved | Normal |  Hugh O'Hara | — |  Amely Pacocha | bopis | 1h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - | |
| 30218562 | Where is my order? | Solved | Normal |  Joanne Vandervort | — |  Mr. Skyla Trantow | Phone | apployalty | 1d 15h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - |
| 92532000 | Pro discount enrollment | Solved | Normal |  Ova Ratke | — |  Ignatius Cummerata | Social | — | 20h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 53392007 | App crashes at checkout | Pending | Normal |  Ronald Connelly | — | Vilma Gusikowski | Social | loyaltyvipdamaged | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 64660027 | Insider tier issue | Solved | Normal |  Tim Reynolds | — |  Jacklyn Dare | loyaltyvipfragrance | 1d | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 27812973 | Missing items in shipment | Solved | Normal |  Hallie Feest | — |  Kip Schroeder IV | Chat | returnsbopis | 16h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - |
| 94692693 | Discount code not working | Solved | Low |  Lavonne Schimmel | — | Ignatius Cummerata | gift-card | 1h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 80642763 | Wholesale order question | Solved | Normal |  Tyrel Stamm | — | Lily Raynor | Chat | returnswholesale | 1h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 24364046 | Allergic reaction concern | Solved | Low |  Rochelle Kunze | — |  Katrina Johns | Social | samplesdamaged | 4h | ⊘Not fired | — | — | — | Dec 20, 2025 | - |
| 55541422 | Wrong shade sent | Open | High |  Hugh Schroeder | — |  Yazmin Jast | Social | returnsshade-matchrefund | - | —Skipped | — | — | — | Apr 16, 2026 | - |
| 81577711 | Loyalty points not posting | Solved | High |  Mr. Armando Mertz | — | Lily Raynor | wholesale | 3d 9h | ○Sent, no reply | — | — | — | Feb 22, 2026 | - | |
| 70551223 | App crashes at checkout | Solved | Normal |  Wm Kub | — | Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 63484851 | Allergic reaction concern | Solved | High |  Charlie Kling | — |  Eula McKenzie | Chat | loyaltyshade-matchrefund | 2h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 21622254 | Shipping cost question | Solved | Normal |  Clovis Braun I | — | Eula McKenzie | loyalty | 10h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 10923553 | Cancel subscription / Auto-replenish | Solved | Normal |  Mr. Cedric Schiller | Verde Concierge |  Kaela Friesen | Chat | loyaltyappdamaged | 14h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - |
| 30953660 | Influencer code not working | Solved | High |  Alicia Tremblay | — | Vilma Gusikowski | refundappgift-card | 10h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - | |
| 27688780 | Gift card balance question | Solved | Normal |  Ezequiel Brekke | — | Dr. Mandy McLaughlin | Chat | damagedfragrancebopis | 16h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 89839383 | Wholesale order question | Solved | High |  Ressie Wunsch-Koch III | — |  Julie Hodkiewicz | Chat | — | 3h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 40627962 | Missing samples in order | Solved | Normal |  Miss Caroline Gusikowski | — | Eula McKenzie | shipping | 1h | ●Responded | 10/11 | — | — | Jun 24, 2025 | - | |
| 26045771 | Shipping cost question | Solved | Low |  Ms. Zoey Feeney | — | Katrina Johns | Phone | wholesaleshade-matchinfluencer | 5h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 24486173 | Cancel order request | Solved | Normal |  Cortney Lakin | — |  Oscar O'Hara | Social | — | 21h | ⊘Not fired | — | — | — | Oct 26, 2025 | - |
| 14793518 | Loyalty points not posting | Solved | Normal |  Daniel Miller | — | Leonard Waters-Howell | Chat | — | 4h | ○Sent, no reply | — | — | — | Jul 13, 2025 | - |
| 17550403 | Missing items in shipment | Solved | Normal |  Tracy Fadel | — |  Darryl Jacobi | Chat | shippingappsamples | 13h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - |
| 66290843 | Store experience feedback | Solved | High |  Stuart Zieme | — | Kaela Friesen | Chat | — | 1d | ●Responded | 10/11 | — | — | May 21, 2026 | - |
| 31352413 | Where is my order? | Solved | Low |  Desiree Nikolaus | — | Garth Dooley | Chat | bopisfragrance | 10h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - |
| 35199646 | Return after 30-day window | Solved | High |  Amos Mills | — | Kip Schroeder IV | fragrance | 3h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 03528743 | Wholesale order question | Pending | Normal |  Estefania Donnelly | — | Darryl Jacobi | loyaltygift-cardfragrance | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 31578132 | Cancel order request | Solved | Normal |  Golden Stoltenberg | — | Yazmin Jast | shipping | 6h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 91035411 | Wrong shade sent | Solved | Normal |  Gayle Crist | — | Vilma Gusikowski | bopisgift-card | 1h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - | |
| 68023183 | Gift card balance question | Pending | Normal |  Mr. Kelvin Volkman | — | Lily Raynor | — | - | —Skipped | — | — | — | Jul 22, 2025 | - | |
| 69008764 | Price match request | Solved | Low |  Bryan Osinski | — |  Mr. Lonie Hudson | shade-matchsamplesshipping | 6h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |
| 99034744 | Pro discount enrollment | Open | Low |  Petra Bogisich | — | Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | May 22, 2026 | - |
| 37284864 | Wholesale order question | Pending | High |  Lura Yost V | — | Vilma Gusikowski | Chat | fragrancewholesale | - | —Skipped | — | — | — | Mar 19, 2026 | - |
| 81481307 | Influencer code not working | Solved | Normal |  Mr. Danny Stiedemann | — | Vilma Gusikowski | wholesale | 20h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 16327072 | Missing samples in order | Solved | Normal |  Ron Jakubowski DVM | — | Mr. Eliza Gerhold IV | — | 1d | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 65845498 | Missing items in shipment | Solved | Normal |  Nia Reynolds | — |  Chaz Renner | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 83391591 | Address change after shipping | Pending | High |  Hugh Cummerata | — | Lily Raynor | Chat | appshade-match | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 81223510 | BOPIS order cancelled at store | Solved | Normal |  Alphonso Ullrich | — | Mr. Lonie Hudson | Social | — | 15h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 21526799 | BOPIS order cancelled at store | Solved | High |  Lorena Cremin Jr. | — | Miss Amber Hintz Sr. | appshipping | 4h | ●Responded | 4/5 | — | — | Jun 7, 2025 | - |