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Showing 19,701 - 19,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 99328974 | Where is my order? | Solved | Urgent |  Lessie Rodriguez | — |  Katrina Johns | — | 19h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |
| 11401446 | BOPIS order cancelled at store | Solved | Normal |  Derek Lynch | — |  Vilma Gusikowski | bopisvipreturns | 4h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 18948815 | Order arrived damaged | Solved | Low |  Hugo Hintz | — |  Dr. Mandy McLaughlin | Phone | — | 13h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 22911719 | Where is my order? | Solved | Normal |  Marilou Luettgen | — |  Darryl Jacobi | Chat | influencerdamaged | 6h | ●Responded | 3/5 | — | — | Dec 16, 2025 | - |
| 90023341 | Order arrived damaged | Solved | Normal |  Roland Ortiz-McGlynn | — |  Garth Dooley | shipping | 4h | ●Responded | 5/5 | — | — | Oct 15, 2025 | - | |
| 32112212 | Return after 30-day window | Solved | Normal |  Mohamed O'Keefe | — |  Eula McKenzie | Chat | vipsamplesreturns | 20h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - |
| 01505165 | App crashes at checkout | Solved | Normal |  Nora Schumm | — |  Mr. Skyla Trantow | Chat | returns | 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 42726265 | Cancel subscription / Auto-replenish | Solved | Normal |  Lucio Gorczany | — |  Steve O'Conner | refunddamagedgift-card | 2h | ●Responded | 5/5 | — | — | Oct 13, 2025 | - | |
| 16954529 | Missing items in shipment | Solved | Normal |  Mike Lind | — |  Mr. Cade Senger | shade-matchappreturns | 6h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 28497317 | BOPIS order cancelled at store | Solved | Normal |  Mr. Dexter Walker-Koch | — | Vilma Gusikowski | influencer | 5h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 58317027 | Shipping cost question | Pending | Normal |  Ms. Elena Ritchie I | — | Dr. Mandy McLaughlin | gift-cardvip | - | —Skipped | — | — | — | Jan 28, 2026 | - | |
| 53739524 | Restock alert for backorder | Solved | High |  Dr. Elsa Stroman DVM | — |  Kaela Friesen | Chat | bopisshade-match | 1d | ●Responded | 5/5 | — | — | Nov 11, 2025 | - |
| 59708528 | Insider tier issue | Solved | Normal |  Lorraine Carroll Jr. | — | Vilma Gusikowski | Chat | gift-cardrefund | 12h | ●Responded | 10/11 | — | — | May 7, 2026 | - |
| 22765329 | BOPIS pickup not ready | Solved | High |  Darrel Bayer | — | Dr. Mandy McLaughlin | bopisvip | 12h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |
| 69308703 | Pro discount enrollment | Pending | Low |  Colten Skiles | — |  Faith Hilll | Social | refundbopis | - | —Skipped | — | — | — | Oct 22, 2025 | - |
| 23777153 | Item authenticity concern | Solved | Normal |  Mrs. Royce Kuphal | — | Eula McKenzie | — | 10h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 55578320 | Pro discount enrollment | Solved | Normal |  Alphonso Ullrich | — |  Lily Raynor | appshippingdamaged | 3h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |
| 85519409 | Allergic reaction concern | Solved | Low |  Hugh Schroeder | — |  Mr. Eliza Gerhold IV | shippinginfluencer | 1d 1h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 98124752 | Klarna / Afterpay split issue | Solved | Normal |  Tommie Zemlak | — | Mr. Eliza Gerhold IV | shade-matchrefunddamaged | 1d 15h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 26709955 | BOPIS order cancelled at store | Pending | Low |  Tevin Leannon | — | Dr. Mandy McLaughlin | shade-match | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 52062809 | Missing items in shipment | Open | Urgent |  Adella Shanahan | — | Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Mar 20, 2026 | - |
| 07210147 | Foundation match help | Solved | Normal |  Aurelie Wilderman III | — |  Julie Hodkiewicz | Chat | fragrancereturnsinfluencer | 2h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 32092119 | Pro discount enrollment | Solved | Normal |  Alejandro Bednar | — |  Tommy Kuvalis | wholesale | 4h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - | |
| 98694089 | Restock alert for backorder | Solved | Normal |  Clark Gulgowski-Altenwerth | — |  Jacklyn Dare | Chat | damagedloyalty | 4h | ●Responded | 4/5 | — | — | Oct 9, 2025 | - |
| 31362370 | Gift card balance question | Solved | Normal |  Willard Ritchie | Marquee Events | Mr. Cade Senger | gift-cardapp | 22h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - | |
| 43999997 | Refund not received | Solved | Normal |  Dr. Hermann Ferry | Marquee Events |  Yazmin Jast | Chat | refund | 8h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 62078696 | Missing items in shipment | Solved | Normal |  Gary Berge | — | Julie Hodkiewicz | Social | — | 3h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 49741988 | Foundation match help | Solved | Normal |  Terrance Gottlieb | — |  Miss Amber Hintz Sr. | Chat | refundwholesaleshade-match | 5h | ●Responded | 4/5 | — | — | Nov 21, 2025 | - |
| 54134961 | Shipping cost question | Solved | Low |  Davin Schaden | Modern Mercantile | Tommy Kuvalis | samples | 1d | ●Responded | 5/5 | — | — | Jun 1, 2025 | - | |
| 54003596 | Refund not received | Solved | Normal |  Mr. Armando Mertz | — | Darryl Jacobi | — | 2d 1h | ●Responded | 4/5 | — | — | Jan 22, 2026 | - | |
| 83376711 | Shipping cost question | Solved | Normal |  Tomas Torphy | — | Steve O'Conner | — | 2h | ●Responded | 4/5 | — | — | Feb 3, 2026 | - | |
| 38670520 | Discount code not working | Pending | Normal |  Charles Thiel | — | Mr. Eliza Gerhold IV | Chat | samples | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 73456598 | Price match request | Solved | Low |  Eloy Glover | — | Vilma Gusikowski | Chat | samples | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 35884549 | Influencer code not working | Solved | Normal |  Sara Cartwright PhD | — | Kaela Friesen | influencerappsamples | 2h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | |
| 56234440 | App login problem | Solved | Normal |  Deondre Rosenbaum | — | Katrina Johns | shippingdamaged | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 40935422 | Restock alert for backorder | Solved | Normal |  Molly Graham | — | Faith Hilll | Chat | returnsinfluencerdamaged | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |
| 44510829 | Foundation match help | Solved | Urgent |  Evangeline Heidenreich | — | Steve O'Conner | Phone | samples | 5h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 17792697 | Loyalty points not posting | Solved | Urgent |  Amber Herman | — | Kaela Friesen | — | 23h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 58229823 | Cancel subscription / Auto-replenish | Solved | Normal |  Rogelio Medhurst | — | Jacklyn Dare | Social | shippingbopisfragrance | 1d | ⊘Not fired | — | — | — | Apr 10, 2026 | - |
| 55141831 | Refund not received | Pending | Normal |  Jermaine Ferry | — | Katrina Johns | returnssamples | - | —Skipped | — | — | — | May 16, 2026 | - | |
| 05841089 | Wholesale order question | Solved | Normal | Willard Ritchie | Marquee Events |  Kip Schroeder IV | Chat | — | 18h | ●Responded | 10/11 | — | — | Apr 24, 2026 | - |
| 62323959 | Refund not received | Solved | Normal |  Patty Pfannerstill II | — |  Mr. Lonie Hudson | Phone | damaged | 1h | ●Responded | 3/5 | — | — | Jun 17, 2025 | - |
| 78499912 | Wrong shade sent | Solved | High |  Robert Schiller V | — |  Chaz Renner | bopissamples | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 90651859 | Return after 30-day window | Solved | Normal |  Evangeline Pollich-Conn | — |  Ignatius Cummerata | wholesaleshippingreturns | 4h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 92055352 | Allergic reaction concern | Solved | High | Adella Shanahan | — | Mr. Skyla Trantow | gift-cardvip | 16h | ⊘Not fired | — | — | — | Feb 7, 2026 | - | |
| 54130513 | BOPIS pickup not ready | Open | Low |  Dexter Heidenreich | — | Yazmin Jast | Chat | vip | - | —Skipped | — | — | — | Aug 19, 2025 | - |
| 57020835 | Insider tier issue | Solved | Normal |  Mr. Danika Bechtelar | — | Mr. Eliza Gerhold IV | Chat | damagedinfluencer | 23h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - |
| 05466957 | Price match request | Pending | High |  Alexandrea Stroman | — | Kip Schroeder IV | shade-match | - | —Skipped | — | — | — | Sep 30, 2025 | - | |
| 27741439 | Question about product ingredients | Solved | Normal |  Casandra Schiller | — | Darryl Jacobi | Chat | damaged | 10h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 84034326 | BOPIS pickup not ready | Solved | Urgent |  Nathaniel Pagac | — | Kaela Friesen | returnsbopis | 23h | ●Responded | 10/11 | — | — | May 7, 2026 | - |