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Showing 20,651 - 20,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69457124 | Store experience feedback | Open | Normal |  Frederick Reynolds | — |  Eula McKenzie | fragrance | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 48725957 | Where is my order? | Solved | Normal |  Nayeli Schowalter | — |  Ignatius Cummerata | Chat | wholesaleapployalty | 16h | ●Responded | 5/5 | — | — | Mar 30, 2026 | - |
| 60369452 | Address change after shipping | Solved | Low |  Stuart Zieme | — |  Lily Raynor | vipshade-match | 11h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 05110503 | Birthday gift not received | Solved | Normal |  Reese Senger | — | Ignatius Cummerata | refundbopisloyalty | 21h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 12504100 | Where is my order? | Solved | Urgent |  Savanah Shields | — |  Garth Dooley | — | 9h | ●Responded | 1/5 | — | — | Apr 19, 2026 | - | |
| 26734103 | Question about product ingredients | Solved | Normal |  Amber Dach | — | Eula McKenzie | shade-matchbopisinfluencer | 2h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |
| 50597825 | Allergic reaction concern | Solved | Normal |  Mr. Cletus Conn PhD | — |  Kip Schroeder IV | Chat | vipinfluencer | 9h | ⊘Not fired | — | — | — | May 11, 2026 | - |
| 87603575 | Where is my order? | Solved | High |  Kathryn Bogisich | — |  Miss Amber Hintz Sr. | samplesgift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 62242194 | Cancel order request | Solved | Low |  Aglae McLaughlin | Beacon Hospitality |  Darryl Jacobi | Phone | vip | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |
| 51723252 | Wrong shade sent | Solved | Normal |  Mavis Torphy | — | Miss Amber Hintz Sr. | wholesale | 4h | ●Responded | 4/5 | — | — | Mar 25, 2026 | - | |
| 85345195 | Klarna / Afterpay split issue | Solved | Normal |  Rachel Kling | — |  Mr. Skyla Trantow | — | 17h | ●Responded | 9/11 | — | — | Jul 16, 2025 | - | |
| 24859777 | Where is my order? | Solved | Normal |  Miss Clarissa Herman | — |  Kaela Friesen | Chat | — | 2d 10h | ●Responded | 9/11 | — | — | May 9, 2026 | - |
| 49319793 | Birthday gift not received | Pending | Normal |  Dexter Heidenreich | — | Darryl Jacobi | influencer | - | —Skipped | — | — | — | Dec 24, 2025 | - | |
| 67459444 | Gift card balance question | Solved | Normal |  Glen Wilkinson | — |  Oscar O'Hara | influencer | 1d 4h | ⊘Not fired | — | — | — | Nov 5, 2025 | - | |
| 30545523 | Order arrived damaged | Solved | Low |  Leanne Leannon | — |  Leonard Waters-Howell | vipgift-cardfragrance | 8h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 21122315 | Insider tier issue | Solved | Normal |  Veronica Russel | — | Mr. Skyla Trantow | Phone | refundshipping | 2h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 33527036 | Order arrived damaged | Pending | Low |  Glen Schultz | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Jun 27, 2025 | - |
| 46636860 | Item authenticity concern | Solved | High |  Noel Stracke | — |  Tommy Kuvalis | wholesale | 2h | ●Responded | 4/5 | — | — | May 21, 2026 | - | |
| 74219587 | Return after 30-day window | Open | Low |  Hugh Schroeder | — | Miss Amber Hintz Sr. | refund | - | —Skipped | — | — | — | Jul 7, 2025 | - | |
| 62585905 | Klarna / Afterpay split issue | Solved | Normal |  Bennie Shields | — | Lily Raynor | loyaltyinfluencer | 8h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 12536040 | Gift card balance question | Open | Normal |  Reta Cole-Crist | — | Tommy Kuvalis | refundgift-cardsamples | - | —Skipped | — | — | — | Oct 14, 2025 | - | |
| 47069846 | Foundation match help | Solved | High |  Daphne Hickle-Lynch | — |  Vilma Gusikowski | Phone | wholesaleinfluencer | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - |
| 41009301 | BOPIS order cancelled at store | Solved | Normal |  Drew Ankunding | — | Lily Raynor | vip | 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 91019872 | Cancel order request | Solved | Normal |  Rex Crist | — |  Katrina Johns | Phone | appshade-match | 9d 15h | ●Responded | 1/5 | — | — | Apr 29, 2026 | - |
| 40932017 | Insider tier issue | Solved | Normal |  Brando Reilly | — | Lily Raynor | Chat | — | 2d 7h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 43647478 | Restock alert for backorder | Solved | Low |  Garry Muller DVM | — |  Dr. Mandy McLaughlin | Chat | returnsshippingloyalty | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 29773068 | Loyalty points not posting | Pending | Normal |  Joel Wisoky | — |  Chaz Renner | bopis | - | —Skipped | — | — | — | Sep 2, 2025 | - | |
| 72849248 | Return after 30-day window | Open | Normal |  Adrian Franey-Lebsack | — |  Steve O'Conner | Chat | returns | - | —Skipped | — | — | — | Sep 12, 2025 | - |
| 66995238 | BOPIS order cancelled at store | Solved | Normal |  Fred Abbott | — |  Mr. Lonie Hudson | Social | returnsinfluencervip | 2d 9h | ⊘Not fired | — | — | — | Jul 16, 2025 | - |
| 03230887 | Birthday gift not received | Solved | Low |  Phyllis Emard II | — |  Jacklyn Dare | loyalty | 2h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | |
| 95184021 | Allergic reaction concern | Pending | Normal |  Shakira Hirthe | — | Steve O'Conner | Chat | returnsgift-cardinfluencer | - | —Skipped | — | — | — | Feb 2, 2026 | - |
| 85467954 | Store experience feedback | Solved | Normal |  Miss Nellie Kessler | — |  Amely Pacocha | loyaltyreturns | 12h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |
| 04671910 | Loyalty points not posting | Solved | Normal | Phyllis Emard II | — |  Mr. Cade Senger | refundinfluencerwholesale | 15h | ⊘Not fired | — | — | — | Mar 20, 2026 | - | |
| 81984540 | Allergic reaction concern | Solved | Normal |  Diane Corkery | — |  Faith Hilll | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 56660378 | Missing items in shipment | Solved | Low |  Adaline Mohr | — | Mr. Lonie Hudson | Chat | shade-matchbopis | 6h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - |
| 33827901 | Shipping cost question | Solved | High |  Odie Becker | — | Miss Amber Hintz Sr. | — | 2d 21h | ●Responded | 7/11 | — | — | Oct 11, 2025 | - | |
| 60062333 | Where is my order? | Solved | Normal |  Santos Douglas | — | Dr. Mandy McLaughlin | Phone | gift-card | 21h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - |
| 53907546 | Return after 30-day window | Solved | Low |  Alphonso Ullrich | — | Kaela Friesen | damagedvipreturns | 7h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 73096256 | Price match request | Solved | Normal |  Mack Osinski | — | Steve O'Conner | Chat | refundshade-match | 10h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - |
| 43399306 | Loyalty points not posting | Solved | Urgent |  Sammie Beer MD | — | Eula McKenzie | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 95229320 | Restock alert for backorder | Solved | Normal |  Milton Welch | — | Eula McKenzie | vip | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 88185513 | Pro discount enrollment | Solved | Normal |  Doyle Little | — | Faith Hilll | Chat | app | 3h | ●Responded | 9/11 | — | — | Sep 23, 2025 | - |
| 16623802 | Missing samples in order | Solved | Normal |  Tonya Streich | — | Lily Raynor | Social | damagedvip | 2d 18h | ⊘Not fired | — | — | — | Mar 5, 2026 | - |
| 65085027 | Where is my order? | Solved | Normal | Noel Stracke | — | Oscar O'Hara | fragrancegift-cardapp | 8d 11h | ●Responded | 2/5 | — | — | May 2, 2026 | - | |
| 19508481 | Foundation match help | Open | Normal |  Devonte Nolan Sr. | — | Lily Raynor | wholesaleinfluencerapp | - | —Skipped | — | — | — | May 12, 2026 | - | |
| 44670681 | Where is my order? | Pending | Normal |  Nathaniel Pagac | — | Mr. Skyla Trantow | samplesapployalty | - | —Skipped | — | — | — | Apr 4, 2026 | - | |
| 38462201 | Return after 30-day window | Solved | Normal |  Mr. Jerry Murazik | — | Mr. Skyla Trantow | damagedrefundvip | 15h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |
| 35859007 | Address change after shipping | Solved | Normal |  Charlie Kling | — | Chaz Renner | Chat | — | 10h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - |
| 37709773 | Return after 30-day window | Open | High |  Osvaldo Roberts | — | Garth Dooley | wholesaleappvip | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 94849550 | Allergic reaction concern | Solved | Normal |  Adam Erdman | — | Garth Dooley | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |