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Showing 2,351 - 2,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09570595 | Foundation match help | Closed | High |  Faye Nolan-Smith | — |  Amely Pacocha | Chat | shade-match | 16h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 21, 2026 |
| 46110776 | Cancel order request | Closed | Normal |  Mrs. Leora Muller | House of Lumière |  Mr. Eliza Gerhold IV | appshippingfragrance | 1d 15h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 21, 2026 | |
| 17568798 | Store experience feedback | Closed | Urgent |  Devonte Nolan Sr. | — |  Oscar O'Hara | — | 15h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 21, 2026 | |
| 73326663 | Klarna / Afterpay split issue | Closed | Low |  Adella Shanahan | — |  Garth Dooley | loyaltywholesale | 12h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 21, 2026 | |
| 26653447 | Return after 30-day window | Closed | Normal |  Fredrick Mills | — |  Eula McKenzie | — | 2d 12h | ⊘Not fired | — | — | — | Mar 11, 2026 | Mar 21, 2026 | |
| 00203794 | Klarna / Afterpay split issue | Closed | Normal |  Bradford Mraz | — |  Katrina Johns | influencerdamaged | 11h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 21, 2026 | |
| 87674122 | Loyalty points not posting | Closed | Normal |  Claudie Gleason | — |  Faith Hilll | shipping | 1d 8h | ●Responded | 4/5 | — | — | Mar 17, 2026 | Mar 20, 2026 | |
| 79270861 | Price match request | Closed | Low |  Owen Carter | — |  Darryl Jacobi | returnsloyaltyapp | 6h | ●Responded | 9/11 | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 96632985 | Allergic reaction concern | Closed | Normal |  Kurtis Denesik | — |  Jacklyn Dare | fragranceloyaltyrefund | 6h | ●Responded | 5/5 | — | — | Mar 19, 2026 | Mar 20, 2026 | |
| 09430832 | App login problem | Closed | Urgent |  Darla Torp-McClure PhD | — |  Yazmin Jast | gift-card | 5h | ●Responded | 5/5 | — | — | Mar 17, 2026 | Mar 20, 2026 | |
| 31173693 | Refund not received | Closed | Normal |  Tessie Pouros | — |  Chaz Renner | influencervip | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 54573473 | Question about product ingredients | Closed | Normal |  Dora Turcotte | — |  Mr. Lonie Hudson | Phone | — | 4h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 20, 2026 |
| 43670885 | BOPIS pickup not ready | Closed | Normal |  Lula Mraz | — |  Kaela Friesen | Chat | wholesaledamaged | 4h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 |
| 11934615 | Address change after shipping | Closed | Normal |  Aric Ratke | — |  Leonard Waters-Howell | shippingbopis | 4h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 20, 2026 | |
| 13031689 | Missing samples in order | Closed | Normal |  Haleigh Kling | — |  Steve O'Conner | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 20, 2026 |
| 29811989 | App login problem | Closed | Normal |  Dr. Elsa Stroman DVM | — |  Mr. Skyla Trantow | Chat | — | 1d 3h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 20, 2026 |
| 09058016 | BOPIS pickup not ready | Closed | Urgent |  Katherine Conn | — | Yazmin Jast | Chat | influencer | 3h | ⊘Not fired | — | — | — | Mar 17, 2026 | Mar 20, 2026 |
| 21347778 | App crashes at checkout | Closed | Normal |  Makenzie Hilpert | — | Yazmin Jast | wholesaleshade-matchgift-card | 3h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 20, 2026 | |
| 35672509 | Foundation match help | Closed | Normal |  Pauline Maggio | — | Steve O'Conner | refundgift-card | 8d 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 20, 2026 | |
| 57644689 | BOPIS order cancelled at store | Closed | Normal |  Ralph Treutel | Studio Eleven | Mr. Eliza Gerhold IV | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 20, 2026 |
| 70747043 | Birthday gift not received | Closed | Low |  Tracy Fadel | — | Faith Hilll | returns | 2d 3h | ●Responded | 4/11 | — | — | Mar 11, 2026 | Mar 20, 2026 | |
| 47989651 | Wholesale order question | Closed | Normal |  Mrs. Royce Kuphal | — | Mr. Skyla Trantow | bopis | 3h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 30925977 | Gift card balance question | Closed | Normal |  Jason Kuhlman | — | Mr. Eliza Gerhold IV | fragrance | 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 20, 2026 | |
| 88832427 | Gift card balance question | Closed | Normal |  Vernice Macejkovic | — |  Julie Hodkiewicz | Chat | refundsampleswholesale | 2h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 20, 2026 |
| 19404522 | Klarna / Afterpay split issue | Closed | Normal |  Luis Swaniawski | — | Chaz Renner | vip | 2h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 20, 2026 | |
| 47071788 | Price match request | Closed | Normal |  Ana Okuneva-Sanford | — |  Dr. Mandy McLaughlin | vip | 1h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 20, 2026 | |
| 25415617 | Cancel order request | Closed | Normal |  Leigh Breitenberg IV | — |  Kip Schroeder IV | Phone | shade-match | 1d | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 20, 2026 |
| 04175399 | Missing samples in order | Closed | Normal |  Gretchen Price | Aurora Hotels Group | Dr. Mandy McLaughlin | Chat | gift-carddamaged | 1d | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 |
| 35227284 | Where is my order? | Closed | Normal |  Braulio Schumm | — | Steve O'Conner | influencerreturnsdamaged | 7d 22h | ●Responded | 1/11 | — | — | Mar 11, 2026 | Mar 20, 2026 | |
| 90472415 | Address change after shipping | Closed | Urgent |  Kendrick Reynolds | — | Katrina Johns | Chat | — | 21h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 20, 2026 |
| 00054175 | Refund not received | Closed | Normal |  Graham Abernathy | — | Faith Hilll | Chat | returnswholesalesamples | 21h | ●Responded | 10/11 | — | — | Mar 13, 2026 | Mar 20, 2026 |
| 61546858 | Missing samples in order | Closed | Normal |  Diane Corkery | — | Faith Hilll | influencershade-matchapp | 20h | ⊘Not fired | — | — | — | Mar 15, 2026 | Mar 20, 2026 | |
| 77499181 | Wholesale order question | Closed | Normal |  Freddie Huel-Leffler | — | Leonard Waters-Howell | gift-cardwholesaleinfluencer | 20h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 70416752 | App login problem | Closed | Normal |  Yolanda Klocko | — | Jacklyn Dare | — | 1d 19h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 20, 2026 | |
| 17074229 | Missing samples in order | Closed | High |  Daniella Berge | — |  Miss Amber Hintz Sr. | returnsshipping | 19h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 83877719 | Refund not received | Closed | Normal |  Ova Ratke | — | Yazmin Jast | — | 2d 17h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 20, 2026 | |
| 37525375 | Shipping cost question | Closed | Normal |  Roberto Kovacek | — | Chaz Renner | wholesaledamaged | 16h | ●Responded | 3/5 | — | — | Mar 13, 2026 | Mar 20, 2026 | |
| 58855873 | Influencer code not working | Closed | Normal |  Barbara Langworth | — | Steve O'Conner | refund | 16h | ●Responded | 5/5 | — | — | Mar 12, 2026 | Mar 20, 2026 | |
| 15741988 | Where is my order? | Closed | Normal |  Jeff Thompson | — | Kip Schroeder IV | bopisshippingapp | 14h | ●Responded | 5/5 | — | — | Mar 18, 2026 | Mar 20, 2026 | |
| 83449570 | Loyalty points not posting | Closed | Normal |  Dr. Timmy Ondricka | — | Kaela Friesen | gift-cardshipping | 13h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 20, 2026 | |
| 18434746 | Loyalty points not posting | Closed | Low |  Claudine Daugherty-Boyer | — | Katrina Johns | — | 6h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 19, 2026 | |
| 34110225 | Wrong shade sent | Closed | Normal |  Maude Bogan | — | Dr. Mandy McLaughlin | loyaltygift-carddamaged | 6h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 19, 2026 | |
| 96534071 | Pro discount enrollment | Closed | Normal |  Kaitlin Weber | — | Darryl Jacobi | bopisloyalty | 6h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 19, 2026 | |
| 60511072 | Missing items in shipment | Closed | Low | Leigh Breitenberg IV | — | Kaela Friesen | Phone | shippingshade-match | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 19, 2026 |
| 14373314 | Missing items in shipment | Closed | High |  Mr. Idella Schoen | — | Katrina Johns | Chat | shade-match | 6h | ●Responded | 4/5 | — | — | Mar 17, 2026 | Mar 19, 2026 |
| 30578352 | App login problem | Closed | Normal |  Golda Bosco | — |  Ignatius Cummerata | damagedsamplesloyalty | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 19, 2026 | |
| 25529526 | Foundation match help | Closed | Normal |  Mr. Cedric Schiller | Verde Concierge | Mr. Eliza Gerhold IV | Chat | damagedbopis | 5h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 19, 2026 |
| 96953330 | Foundation match help | Closed | Normal |  Hugh Schroeder | — |  Mr. Cade Senger | refundshade-matchsamples | 5h | ●Responded | 5/5 | — | — | Mar 13, 2026 | Mar 19, 2026 | |
| 78559395 | Where is my order? | Closed | High |  Bettye Gislason | — | Miss Amber Hintz Sr. | samplesapp | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | Mar 19, 2026 | |
| 10248491 | Allergic reaction concern | Closed | Urgent |  Miss Gonzalo Mills-Armstrong | — | Julie Hodkiewicz | Social | fragrance | 5h | ⊘Not fired | — | — | — | Mar 16, 2026 | Mar 19, 2026 |