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Showing 201 - 250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65994556 | Wholesale order question | Closed | Normal |  Ottilie Stroman | — |  Mr. Skyla Trantow | Phone | fragrance | 3h | ●Responded | 4/5 | — | — | May 15, 2026 | May 22, 2026 |
| 15864840 | Discount code not working | Closed | Normal |  Antoinette Schumm | — |  Amely Pacocha | shade-match | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | May 22, 2026 | |
| 22768677 | Price match request | Closed | Normal |  Dominick Schuster | — | Mr. Skyla Trantow | appreturns | 2h | ○Sent, no reply | — | — | — | May 16, 2026 | May 22, 2026 | |
| 52626345 | Loyalty points not posting | Closed | Normal |  Frederick Kling | — |  Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 85758073 | Store experience feedback | Closed | Low |  Willis Yundt | — |  Dr. Mandy McLaughlin | returnssamplesshade-match | 2h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 | |
| 50147098 | Shipping cost question | Closed | Low |  Claire Hyatt | — |  Oscar O'Hara | Chat | — | 2h | ●Responded | 3/5 | — | — | May 20, 2026 | May 22, 2026 |
| 32812284 | Insider tier issue | Closed | Low |  Deven Waters | Verde Concierge | Amely Pacocha | appdamaged | 2h | ●Responded | 5/5 | — | — | May 18, 2026 | May 22, 2026 | |
| 05233374 | BOPIS order cancelled at store | Closed | Normal |  Derek Lynch | — |  Mr. Lonie Hudson | samples | 1h | ⊘Not fired | — | — | — | May 19, 2026 | May 22, 2026 | |
| 25496911 | Question about product ingredients | Closed | Low |  Dylan Bednar | Highland Apothecary Co |  Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 | |
| 37354291 | Birthday gift not received | Closed | Low |  Mr. Sheldon Orn | — |  Mr. Eliza Gerhold IV | shippingdamaged | 1h | ○Sent, no reply | — | — | — | May 16, 2026 | May 22, 2026 | |
| 38433447 | Store experience feedback | Closed | High |  Ms. Jeannette Heaney | — |  Mr. Cade Senger | vip | 1h | ○Sent, no reply | — | — | — | May 17, 2026 | May 22, 2026 | |
| 79333557 | Discount code not working | Closed | Normal |  Emilia Luettgen | — | Mr. Skyla Trantow | Chat | shade-match | 1d | ○Sent, no reply | — | — | — | May 20, 2026 | May 22, 2026 |
| 38860891 | Insider tier issue | Closed | High |  Ms. Julie Predovic | — |  Miss Amber Hintz Sr. | Chat | fragrance | 2d | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 11133067 | Birthday gift not received | Closed | Normal |  Immanuel Hayes | — |  Faith Hilll | Chat | shade-matchshipping | 22h | ⊘Not fired | — | — | — | May 14, 2026 | May 22, 2026 |
| 89908280 | Wholesale order question | Closed | Normal |  Waino Fadel | — | Amely Pacocha | gift-carddamaged | 9d 21h | ○Sent, no reply | — | — | — | May 7, 2026 | May 22, 2026 | |
| 34491839 | Missing samples in order | Closed | Low |  Dr. Salvatore Collins | — | Oscar O'Hara | Chat | refundbopis | 20h | ○Sent, no reply | — | — | — | May 14, 2026 | May 22, 2026 |
| 55551349 | Where is my order? | Closed | High |  Stuart Zieme | — | Oscar O'Hara | Chat | — | 19h | ○Sent, no reply | — | — | — | May 18, 2026 | May 22, 2026 |
| 48317767 | Lost package follow-up | Closed | Normal |  Willard Ritchie | Marquee Events | Mr. Skyla Trantow | Chat | influencershade-matchgift-card | 5d 18h | ●Responded | 3/5 | — | — | May 15, 2026 | May 22, 2026 |
| 53577852 | Refund not received | Closed | Normal |  Tamia Hills | — | Oscar O'Hara | refundloyalty | 18h | ●Responded | 4/5 | — | — | May 20, 2026 | May 22, 2026 | |
| 64056555 | Loyalty points not posting | Closed | Normal |  Ms. Dallin Schmitt | — | Dr. Mandy McLaughlin | app | 16h | ●Responded | 5/5 | — | — | May 20, 2026 | May 22, 2026 | |
| 86637606 | Allergic reaction concern | Closed | Normal |  Joan Nolan | — |  Katrina Johns | Chat | bopis | 1d 15h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 79070289 | Cancel order request | Closed | Normal |  Mr. Idella Schoen | — |  Steve O'Conner | Chat | vip | 12h | ○Sent, no reply | — | — | — | May 16, 2026 | May 22, 2026 |
| 26556497 | Pro discount enrollment | Closed | Normal |  Candice Armstrong | — |  Vilma Gusikowski | Chat | refunddamaged | 10h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 26166942 | BOPIS pickup not ready | Closed | Normal |  Wendell Dickens | — |  Julie Hodkiewicz | samplesreturns | 2d 10h | ○Sent, no reply | — | — | — | May 14, 2026 | May 22, 2026 | |
| 29720702 | Pro discount enrollment | Closed | Normal |  Lacy Jerde | — |  Darryl Jacobi | returnsdamagedshipping | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | May 21, 2026 | |
| 87601389 | Influencer code not working | Closed | High |  Jodi Homenick | — | Steve O'Conner | Chat | shippinginfluencergift-card | 6h | ○Sent, no reply | — | — | — | May 20, 2026 | May 21, 2026 |
| 38791089 | BOPIS order cancelled at store | Closed | Normal |  Matthew Mann | — | Katrina Johns | appinfluencer | 6h | ○Sent, no reply | — | — | — | May 17, 2026 | May 21, 2026 | |
| 01969067 | Birthday gift not received | Closed | High |  Miss Nettie Muller | — |  Leonard Waters-Howell | vipinfluencer | 5h | ●Responded | 5/5 | — | — | May 15, 2026 | May 21, 2026 | |
| 85185616 | App crashes at checkout | Closed | Normal |  Alex O'Conner-Konopelski | — | Vilma Gusikowski | Phone | samplesshade-matchfragrance | 5h | ●Responded | 5/5 | — | — | May 18, 2026 | May 21, 2026 |
| 27472559 | Loyalty points not posting | Closed | Normal |  Devonte Nolan Sr. | — |  Kip Schroeder IV | Chat | samples | 5h | ●Responded | 2/5 | — | — | May 16, 2026 | May 21, 2026 |
| 30308457 | BOPIS order cancelled at store | Closed | Normal |  Daniella Berge | — | Faith Hilll | vip | 4h | ○Sent, no reply | — | — | — | May 17, 2026 | May 21, 2026 | |
| 44518741 | Discount code not working | Closed | High |  Laisha Gusikowski | — | Katrina Johns | damaged | 4h | ○Sent, no reply | — | — | — | May 15, 2026 | May 21, 2026 | |
| 28761159 | Restock alert for backorder | Closed | Low |  Betsy Kreiger | — | Mr. Lonie Hudson | returnsbopisloyalty | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 21, 2026 | |
| 16354869 | Refund not received | Closed | Normal |  Johann West | — | Mr. Lonie Hudson | Chat | fragrancedamaged | 4h | ●Responded | 1/5 | — | — | May 14, 2026 | May 21, 2026 |
| 57668439 | Return after 30-day window | Closed | High |  Leona Kassulke | — |  Yazmin Jast | Chat | damagedinfluencer | 4h | ●Responded | 4/11 | — | — | May 18, 2026 | May 21, 2026 |
| 40093981 | Wholesale order question | Closed | Normal |  Mrs. Monica Daugherty | — |  Lily Raynor | fragrance | 3h | ○Sent, no reply | — | — | — | May 15, 2026 | May 21, 2026 | |
| 53356077 | Lost package follow-up | Closed | Normal |  Ottilie Skiles | — | Steve O'Conner | Chat | — | 3h | ○Sent, no reply | — | — | — | May 17, 2026 | May 21, 2026 |
| 78130726 | Discount code not working | Closed | Low |  Maxine Kohler | — | Eula McKenzie | Phone | bopisvipgift-card | 2d 3h | ○Sent, no reply | — | — | — | May 16, 2026 | May 21, 2026 |
| 97137120 | Cancel subscription / Auto-replenish | Closed | Normal |  Dessie Lubowitz | — | Mr. Cade Senger | bopis | 2h | ●Responded | 5/5 | — | — | May 17, 2026 | May 21, 2026 | |
| 95382716 | Price match request | Closed | Normal |  Roxane Rohan PhD | — | Darryl Jacobi | vipshade-matchrefund | 2h | ●Responded | 5/5 | — | — | May 19, 2026 | May 21, 2026 | |
| 62274742 | Discount code not working | Closed | Urgent |  Rufus Steuber | — |  Tommy Kuvalis | Social | shippingwholesale | 1h | ⊘Not fired | — | — | — | May 14, 2026 | May 21, 2026 |
| 95088363 | Klarna / Afterpay split issue | Closed | Low |  Moshe Bode MD | — | Darryl Jacobi | appdamaged | 1h | ○Sent, no reply | — | — | — | May 16, 2026 | May 21, 2026 | |
| 72075444 | Cancel order request | Closed | Normal |  Drake Harber | — | Leonard Waters-Howell | — | 1h | ⊘Not fired | — | — | — | May 14, 2026 | May 21, 2026 | |
| 99532546 | Discount code not working | Closed | Normal |  Reginald Paucek | Aurora Hotels Group | Julie Hodkiewicz | Social | refund | 1d 1h | ⊘Not fired | — | — | — | May 19, 2026 | May 21, 2026 |
| 39719318 | Pro discount enrollment | Closed | Low |  Wilfred Fay | — | Yazmin Jast | Chat | gift-card | 2d 22h | ○Sent, no reply | — | — | — | May 14, 2026 | May 21, 2026 |
| 67462633 | App login problem | Closed | High |  Aliyah Rutherford DDS | — | Dr. Mandy McLaughlin | Chat | vipappbopis | 1d 21h | ●Responded | 3/5 | — | — | May 18, 2026 | May 21, 2026 |
| 90784790 | Cancel subscription / Auto-replenish | Closed | Urgent |  Nathan Schuster | — | Leonard Waters-Howell | refundloyaltyapp | 17h | ●Responded | 5/5 | — | — | May 19, 2026 | May 21, 2026 | |
| 50738383 | Wholesale order question | Closed | Normal |  Kathryn Bogisich | — | Steve O'Conner | influencer | 15h | ●Responded | 5/5 | — | — | May 17, 2026 | May 21, 2026 | |
| 32138144 | Missing items in shipment | Closed | High |  Fredrick Mills | — | Eula McKenzie | shade-matchsamplesloyalty | 13h | ○Sent, no reply | — | — | — | May 13, 2026 | May 21, 2026 | |
| 94423473 | Shipping cost question | Closed | Normal |  Vicky Gulgowski | — | Lily Raynor | Phone | refundgift-cardvip | 9d 12h | ●Responded | 2/5 | — | — | May 6, 2026 | May 21, 2026 |