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Showing 3,351 - 3,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44719495 | Wrong shade sent | Closed | High |  Alda Pagac | — |  Mr. Skyla Trantow | app | 2h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 20, 2026 | |
| 27181129 | Item authenticity concern | Closed | Low |  Mamie Wehner | — |  Leonard Waters-Howell | Social | influencer | 2h | ⊘Not fired | — | — | — | Feb 18, 2026 | Feb 20, 2026 |
| 80730915 | Influencer code not working | Closed | Normal |  Alphonso Ullrich | — | Mr. Skyla Trantow | Chat | influencerrefundsamples | 2h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 20, 2026 |
| 56416762 | Klarna / Afterpay split issue | Closed | Normal |  Rafael Hamill-Dach | — |  Miss Amber Hintz Sr. | Chat | shade-matchgift-carddamaged | 2h | ●Responded | 5/5 | — | — | Feb 18, 2026 | Feb 20, 2026 |
| 50607786 | Cancel subscription / Auto-replenish | Closed | High |  Shakira Kiehn | — |  Kaela Friesen | gift-cardloyaltyrefund | 1h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 20, 2026 | |
| 69910328 | Where is my order? | Closed | Normal |  Anita Littel | — |  Kip Schroeder IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 15, 2026 | Feb 20, 2026 |
| 80845105 | Pro discount enrollment | Closed | Low |  Nathaniel Quigley-Ziemann | — |  Lily Raynor | gift-cardinfluencer | 1h | ●Responded | 1/5 | — | — | Feb 16, 2026 | Feb 20, 2026 | |
| 70970832 | Klarna / Afterpay split issue | Closed | Low |  Glen Wilkinson | — |  Dr. Mandy McLaughlin | returnsbopis | 2d | ●Responded | 4/5 | — | — | Feb 11, 2026 | Feb 20, 2026 | |
| 15000312 | Pro discount enrollment | Closed | High |  Doyle Little | — |  Faith Hilll | Chat | samplesdamaged | 1d | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 20, 2026 |
| 58047288 | Discount code not working | Closed | Normal |  Ms. Dagmar Cremin | — |  Mr. Lonie Hudson | shippingshade-match | 22h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 20, 2026 | |
| 73090350 | Question about product ingredients | Closed | Normal |  Lester Morar | — |  Tommy Kuvalis | Chat | vip | 20h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 20, 2026 |
| 01548842 | Lost package follow-up | Closed | Normal |  Dr. Carey Waters | — |  Steve O'Conner | Phone | gift-cardfragrancewholesale | 19h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 20, 2026 |
| 25540358 | Insider tier issue | Closed | High |  Mr. Stephan Lind IV | — | Kaela Friesen | — | 17h | ●Responded | 5/5 | — | — | Feb 14, 2026 | Feb 20, 2026 | |
| 96754064 | Wrong shade sent | Closed | High |  Erik Gibson | — | Faith Hilll | shippinggift-card | 2d 16h | ●Responded | 4/5 | — | — | Feb 16, 2026 | Feb 20, 2026 | |
| 42196286 | Price match request | Closed | Normal |  Dereck Torphy | — |  Mr. Eliza Gerhold IV | — | 14h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 20, 2026 | |
| 97040356 | Store experience feedback | Closed | Urgent |  Darien Stiedemann | — |  Darryl Jacobi | Chat | — | 12h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 20, 2026 |
| 47054115 | Pro discount enrollment | Closed | Normal |  Kirk Block | — |  Vilma Gusikowski | Chat | damagedsamples | 11h | ●Responded | 10/11 | — | — | Feb 12, 2026 | Feb 20, 2026 |
| 22374381 | Refund not received | Closed | Normal |  Petra Bogisich | — |  Chaz Renner | fragranceapp | 7h | ●Responded | 5/5 | — | — | Feb 16, 2026 | Feb 19, 2026 | |
| 43694749 | Cancel subscription / Auto-replenish | Closed | Normal |  Pauline Maggio | — |  Yazmin Jast | Social | gift-cardrefundfragrance | 6h | ⊘Not fired | — | — | — | Feb 16, 2026 | Feb 19, 2026 |
| 01677605 | Restock alert for backorder | Closed | Normal |  Mr. Sheldon Orn | — |  Katrina Johns | vipsamples | 6h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 19, 2026 | |
| 12280022 | Cancel order request | Closed | Normal |  Delores Blick-Rohan | — |  Oscar O'Hara | Social | loyaltybopis | 6h | ⊘Not fired | — | — | — | Feb 16, 2026 | Feb 19, 2026 |
| 58925025 | Wrong shade sent | Closed | Low |  April Abernathy | — | Leonard Waters-Howell | shade-matchviployalty | 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 19, 2026 | |
| 10977358 | BOPIS pickup not ready | Closed | Normal |  Jack Purdy | — | Mr. Lonie Hudson | Chat | influencervipshade-match | 5h | ●Responded | 4/5 | — | — | Feb 16, 2026 | Feb 19, 2026 |
| 49587113 | Where is my order? | Closed | Low | Rafael Hamill-Dach | — | Vilma Gusikowski | damagedshipping | 5h | ⊘Not fired | — | — | — | Feb 15, 2026 | Feb 19, 2026 | |
| 59930691 | Pro discount enrollment | Closed | Normal |  Enrique Walter | — | Faith Hilll | wholesaleloyaltyfragrance | 4h | ●Responded | 1/11 | — | — | Feb 12, 2026 | Feb 19, 2026 | |
| 34697174 | Where is my order? | Closed | Normal |  Charlene Towne | — | Mr. Eliza Gerhold IV | Chat | fragrancesamplesloyalty | 4h | ●Responded | 5/5 | — | — | Feb 16, 2026 | Feb 19, 2026 |
| 97784887 | Klarna / Afterpay split issue | Closed | High |  Sadie Littel | — | Darryl Jacobi | Chat | damagedgift-cardapp | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 62087081 | Return after 30-day window | Closed | Normal |  Chyna Langworth | — | Katrina Johns | refund | 4h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 | |
| 80037471 | Pro discount enrollment | Closed | High |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Steve O'Conner | Social | influencersamplesapp | 3h | ⊘Not fired | — | — | — | Feb 18, 2026 | Feb 19, 2026 |
| 88817969 | Price match request | Closed | Normal |  Dr. Clayton Reinger | — | Mr. Lonie Hudson | Chat | wholesaleshade-matchloyalty | 3h | ●Responded | 3/5 | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 89301811 | Lost package follow-up | Closed | High |  Viola Kling MD | — | Yazmin Jast | app | 2h | ⊘Not fired | — | — | — | Feb 17, 2026 | Feb 19, 2026 | |
| 80997525 | Lost package follow-up | Closed | Normal |  Miss Angelica Jacobson | — | Oscar O'Hara | Chat | appshipping | 2h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 07957841 | Loyalty points not posting | Closed | Normal |  Lindsey Schultz | — | Darryl Jacobi | refund | 2h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 19, 2026 | |
| 01410953 | Klarna / Afterpay split issue | Closed | Low |  Jasmine Langworth | — | Yazmin Jast | — | 1h | ●Responded | 4/5 | — | — | Feb 18, 2026 | Feb 19, 2026 | |
| 26088361 | Birthday gift not received | Closed | High |  Chad Little | — | Kaela Friesen | gift-card | 1h | ●Responded | 5/5 | — | — | Feb 12, 2026 | Feb 19, 2026 | |
| 30760172 | Foundation match help | Closed | Normal |  Ayana Hane | — | Faith Hilll | loyaltyrefund | 1h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 19, 2026 | |
| 82415795 | Price match request | Closed | Normal |  Hollie Swift I | — | Vilma Gusikowski | — | 1d | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 19, 2026 | |
| 21085801 | Price match request | Closed | Low |  Alicia Tremblay | — | Kaela Friesen | Chat | bopisloyaltyapp | 1d | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 56567915 | Shipping cost question | Closed | Normal |  Arnold Kuvalis | — | Kip Schroeder IV | Chat | — | 4d 23h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 19, 2026 |
| 64888743 | Cancel subscription / Auto-replenish | Closed | Low |  Clara Brekke | — | Kaela Friesen | Chat | — | 23h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 |
| 47989662 | Discount code not working | Closed | High |  Dr. Granville Shields V | — | Mr. Eliza Gerhold IV | damagedgift-card | 2d 23h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 19, 2026 | |
| 47706478 | BOPIS order cancelled at store | Closed | Normal |  Citlalli Welch I | — | Mr. Eliza Gerhold IV | influencervip | 23h | ○Sent, no reply | — | — | — | Feb 15, 2026 | Feb 19, 2026 | |
| 15859630 | App login problem | Closed | Normal |  Phyllis Bartell | — |  Julie Hodkiewicz | gift-cardinfluencer | 22h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 | |
| 49269971 | Shipping cost question | Closed | Low |  Isai Prosacco IV | — | Lily Raynor | Phone | — | 21h | ⊘Not fired | — | — | — | Feb 14, 2026 | Feb 19, 2026 |
| 99243778 | Wrong shade sent | Closed | Normal |  Bobbie Bergnaum | — | Kaela Friesen | gift-cardloyaltyvip | 21h | ○Sent, no reply | — | — | — | Feb 15, 2026 | Feb 19, 2026 | |
| 59066896 | Klarna / Afterpay split issue | Closed | High |  Roberto Kovacek | — | Yazmin Jast | apprefund | 20h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 19, 2026 | |
| 04021232 | Address change after shipping | Closed | Normal |  Kaleigh Roob | — | Vilma Gusikowski | influencerfragrance | 16h | ●Responded | 1/11 | — | — | Feb 12, 2026 | Feb 19, 2026 | |
| 22583825 | Order arrived damaged | Closed | Low |  Chanelle Kuhlman | — | Chaz Renner | Chat | wholesaledamagedloyalty | 15h | ●Responded | 3/5 | — | — | Feb 12, 2026 | Feb 19, 2026 |
| 26588912 | Discount code not working | Closed | Normal |  Jessy Reichel | — |  Amely Pacocha | — | 15h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 | |
| 55638481 | Cancel order request | Closed | Low |  Eugene Reichert II | — | Mr. Eliza Gerhold IV | Chat | fragrancesamples | 13h | ●Responded | 5/5 | — | — | Feb 13, 2026 | Feb 19, 2026 |