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Showing 4,251 - 4,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49148708 | Influencer code not working | Closed | Normal |  Mr. Stephan Lind IV | — |  Julie Hodkiewicz | damaged | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |
| 06070609 | Gift card balance question | Closed | Normal |  Gloria Jakubowski | Silver Lake Studios |  Garth Dooley | Chat | — | 2h | ●Responded | 10/11 | — | — | Jan 19, 2026 | Jan 25, 2026 |
| 79230602 | Foundation match help | Closed | Normal |  Carrie Daugherty Jr. | — |  Jacklyn Dare | Social | — | 1d | ⊘Not fired | — | — | — | Jan 20, 2026 | Jan 25, 2026 |
| 75175309 | App login problem | Closed | Normal |  Ron Jakubowski DVM | — |  Lily Raynor | Phone | appdamagedsamples | 2d 22h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 25, 2026 |
| 81974475 | Discount code not working | Closed | Normal |  Orrin Lesch | — |  Miss Amber Hintz Sr. | Chat | apprefund | 2d 22h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 25, 2026 |
| 97349443 | Return after 30-day window | Closed | High |  Jordi Kertzmann | — |  Tommy Kuvalis | vipgift-card | 9d 21h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 25, 2026 | |
| 22528594 | Restock alert for backorder | Closed | Normal | Ron Jakubowski DVM | — | Garth Dooley | Chat | app | 20h | ●Responded | 4/5 | — | — | Jan 19, 2026 | Jan 25, 2026 |
| 07266836 | Allergic reaction concern | Closed | Urgent |  Rufus Steuber | — |  Vilma Gusikowski | Phone | refundsamples | 18h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 25, 2026 |
| 34393406 | Question about product ingredients | Closed | Normal |  Jenna Boyer-Ankunding | — | Julie Hodkiewicz | bopis | 16h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |
| 32285251 | Where is my order? | Closed | Normal |  Joel Runolfsdottir | — | Jacklyn Dare | Chat | vipfragrance | 15h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 25, 2026 |
| 01236480 | BOPIS order cancelled at store | Closed | Normal |  Ben Schimmel | — |  Eula McKenzie | — | 6d 11h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 25, 2026 | |
| 00946073 | Allergic reaction concern | Closed | Normal |  Mindy Torphy | — |  Yazmin Jast | returnsinfluencerdamaged | 10h | ●Responded | 4/5 | — | — | Jan 17, 2026 | Jan 25, 2026 | |
| 88201085 | Price match request | Closed | Normal |  Clyde Berge | — | Vilma Gusikowski | shade-matchshippingbopis | 2d 9h | ●Responded | 7/11 | — | — | Jan 17, 2026 | Jan 24, 2026 | |
| 99233214 | App crashes at checkout | Closed | Normal |  Mr. Jeremy Lehner | — |  Steve O'Conner | — | 9h | ●Responded | 10/11 | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 36192152 | Klarna / Afterpay split issue | Closed | Normal |  Karen Flatley | — |  Mr. Skyla Trantow | fragranceshade-matchapp | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 24, 2026 | |
| 77596213 | Restock alert for backorder | Closed | Normal |  Savanah Shields | — | Lily Raynor | — | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 24, 2026 | |
| 64911476 | Price match request | Closed | Normal |  Dr. Bradly Lind | — |  Oscar O'Hara | gift-cardsamples | 6h | ●Responded | 4/5 | — | — | Jan 18, 2026 | Jan 24, 2026 | |
| 73487169 | Price match request | Closed | Normal |  Stacy Barrows III | — | Eula McKenzie | Phone | gift-card | 6h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 24, 2026 |
| 54523657 | BOPIS pickup not ready | Closed | Normal |  Ashlynn Zulauf | — |  Katrina Johns | influencershippinggift-card | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 24, 2026 | |
| 79019861 | Store experience feedback | Closed | High |  Liam McKenzie | — |  Ignatius Cummerata | samples | 5h | ●Responded | 5/5 | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 53404385 | Pro discount enrollment | Closed | Normal |  Aron Boyer | — |  Kaela Friesen | wholesale | 5h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 43926687 | Loyalty points not posting | Closed | Normal |  Willy Welch | House of Lumière |  Mr. Eliza Gerhold IV | gift-cardloyalty | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 24, 2026 | |
| 41207197 | Wrong shade sent | Closed | Normal |  Wilbert Lang | Coastal Spas & Wellness |  Amely Pacocha | shippingfragrancereturns | 5h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 24, 2026 | |
| 74729650 | Refund not received | Closed | Normal |  Jodi Homenick | — | Mr. Skyla Trantow | refundappsamples | 4h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 24, 2026 | |
| 38434623 | Cancel order request | Closed | Normal |  Rachel Reinger | — |  Darryl Jacobi | Phone | shade-match | 4h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 24, 2026 |
| 58014711 | Klarna / Afterpay split issue | Closed | Normal |  Olga Hegmann | — | Mr. Eliza Gerhold IV | loyaltysamples | 4h | ●Responded | 9/11 | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 86057905 | Missing items in shipment | Closed | Low |  Marshall O'Connell | — |  Kip Schroeder IV | loyaltyappbopis | 4h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 24, 2026 | |
| 11997757 | BOPIS pickup not ready | Closed | High |  Arnulfo Ritchie | — | Darryl Jacobi | Chat | — | 3h | ●Responded | 3/5 | — | — | Jan 22, 2026 | Jan 24, 2026 |
| 04126876 | Return after 30-day window | Closed | High |  Marlene Feeney | — | Vilma Gusikowski | — | 3h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Jan 24, 2026 | |
| 64793466 | Wholesale order question | Closed | Normal |  Toby Gerhold | — |  Dr. Mandy McLaughlin | Phone | — | 3h | ●Responded | 9/11 | — | — | Jan 18, 2026 | Jan 24, 2026 |
| 67964495 | Foundation match help | Closed | Normal |  Wm Kub | — |  Mr. Cade Senger | bopisdamaged | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 24, 2026 | |
| 85618337 | Address change after shipping | Closed | Normal |  Emerald Hoeger | — | Yazmin Jast | Chat | fragranceinfluencergift-card | 1h | ●Responded | 5/5 | — | — | Jan 19, 2026 | Jan 24, 2026 |
| 46352523 | Item authenticity concern | Closed | High |  Rodney Mills III | — | Kip Schroeder IV | refund | 4d 1h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 24, 2026 | |
| 84677043 | App login problem | Closed | Normal |  Grant Johns | — | Katrina Johns | influencerwholesaleapp | 2d | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 24, 2026 | |
| 14169133 | Pro discount enrollment | Closed | Normal |  Leanne Leannon | — | Katrina Johns | samplesgift-card | 1d | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 24, 2026 | |
| 57697040 | BOPIS pickup not ready | Closed | High |  Ms. Alexandra Toy | — |  Faith Hilll | — | 1d 23h | ●Responded | 3/5 | — | — | Jan 16, 2026 | Jan 24, 2026 | |
| 19141915 | Allergic reaction concern | Closed | Normal |  Todd Streich | — | Miss Amber Hintz Sr. | wholesale | 22h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 24, 2026 | |
| 02724150 | Klarna / Afterpay split issue | Closed | Low |  Omer Hirthe | — |  Chaz Renner | shade-matchshipping | 2d 19h | ⊘Not fired | — | — | — | Jan 20, 2026 | Jan 24, 2026 | |
| 13566201 | Lost package follow-up | Closed | Normal |  Montana Gutmann | — | Mr. Cade Senger | Chat | shade-matchloyalty | 1d 19h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 24, 2026 |
| 87709989 | Influencer code not working | Closed | Normal |  Danielle Gibson | — | Kaela Friesen | Social | returnsapp | 18h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 24, 2026 |
| 94519163 | Wholesale order question | Closed | Normal |  Dylan Bednar | Highland Apothecary Co | Oscar O'Hara | Phone | bopis | 18h | ●Responded | 10/11 | — | — | Jan 16, 2026 | Jan 24, 2026 |
| 35085096 | Foundation match help | Closed | Normal |  Sonya Deckow | — | Jacklyn Dare | Phone | — | 12h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 24, 2026 |
| 79877560 | Insider tier issue | Closed | Normal |  Mildred Cronin | — | Mr. Skyla Trantow | Chat | — | 7d 8h | ⊘Not fired | — | — | — | Jan 13, 2026 | Jan 23, 2026 |
| 08943582 | Cancel subscription / Auto-replenish | Closed | Normal |  Norberto Kertzmann | — | Kip Schroeder IV | Chat | shippingappbopis | 1d 7h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 23, 2026 |
| 43040651 | Loyalty points not posting | Closed | Low |  Alan Weissnat | — | Lily Raynor | Chat | — | 6h | ●Responded | 5/5 | — | — | Jan 21, 2026 | Jan 23, 2026 |
| 02407944 | Loyalty points not posting | Closed | Normal |  Jamel Hansen | — | Mr. Eliza Gerhold IV | Chat | — | 6h | ●Responded | 5/5 | — | — | Jan 17, 2026 | Jan 23, 2026 |
| 09512106 | Price match request | Closed | Normal |  Bettye Gislason | — | Julie Hodkiewicz | gift-cardwholesaleshade-match | 6h | ●Responded | 5/5 | — | — | Jan 19, 2026 | Jan 23, 2026 | |
| 14874794 | Order arrived damaged | Closed | Normal |  Theron Wyman | — | Mr. Skyla Trantow | wholesale | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 06045293 | Question about product ingredients | Closed | Normal |  Miss Brady Heller | — | Dr. Mandy McLaughlin | Chat | samplesshippingreturns | 6h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 23, 2026 |
| 24179101 | Order arrived damaged | Closed | Normal |  Milan Graham Jr. | — | Kaela Friesen | loyalty | 5h | ●Responded | 5/5 | — | — | Jan 18, 2026 | Jan 23, 2026 |