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Showing 4,301 - 4,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12898602 | App login problem | Closed | High |  Eleonore Blick | — |  Vilma Gusikowski | refundfragrance | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 23, 2026 | |
| 28228122 | Discount code not working | Closed | Normal |  Mr. Ian Witting | — |  Oscar O'Hara | Social | bopisshippingshade-match | 4h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 23, 2026 |
| 38640938 | Item authenticity concern | Closed | Normal |  Gilbert McLaughlin DVM | — |  Lily Raynor | shippingfragrance | 4h | ●Responded | 9/11 | — | — | Jan 22, 2026 | Jan 23, 2026 | |
| 18204069 | Missing items in shipment | Closed | Normal |  Mr. Tommie Haley II | — |  Yazmin Jast | damagedshade-matchfragrance | 4h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 23, 2026 | |
| 08452630 | Store experience feedback | Closed | Normal |  Freddie Huel-Leffler | — |  Faith Hilll | Chat | vip | 4h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 23, 2026 |
| 26556724 | Store experience feedback | Closed | High |  Tessie Pouros | — |  Leonard Waters-Howell | influencer | 3h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 23, 2026 | |
| 02040305 | Cancel subscription / Auto-replenish | Closed | Normal |  Lester Morar | — | Yazmin Jast | — | 3h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 23, 2026 | |
| 35176254 | Allergic reaction concern | Closed | Normal |  Tanner Kautzer | — |  Darryl Jacobi | — | 3h | ●Responded | 5/5 | — | — | Jan 22, 2026 | Jan 23, 2026 | |
| 15127525 | Allergic reaction concern | Closed | Normal |  Krystal Pollich | — |  Kip Schroeder IV | appinfluencer | 3h | ●Responded | 10/11 | — | — | Jan 19, 2026 | Jan 23, 2026 | |
| 13305690 | Klarna / Afterpay split issue | Closed | Normal |  Quinn Willms | — | Leonard Waters-Howell | bopisfragranceshipping | 2h | ●Responded | 4/5 | — | — | Jan 20, 2026 | Jan 23, 2026 | |
| 68502641 | Address change after shipping | Closed | Normal |  Zachary Schmidt-Hudson | — |  Kaela Friesen | — | 2h | ●Responded | 5/5 | — | — | Jan 18, 2026 | Jan 23, 2026 | |
| 16621087 | Wholesale order question | Closed | Normal |  D'angelo Koepp | — |  Mr. Eliza Gerhold IV | Chat | vip | 2h | ●Responded | 1/5 | — | — | Jan 19, 2026 | Jan 23, 2026 |
| 07950614 | Question about product ingredients | Closed | Normal |  Alexie Hansen | — | Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 23, 2026 | |
| 69645709 | Restock alert for backorder | Closed | Normal |  Merle Hickle | — | Lily Raynor | Chat | refundinfluencershipping | 1h | ●Responded | 2/5 | — | — | Jan 20, 2026 | Jan 23, 2026 |
| 74679483 | Lost package follow-up | Closed | Normal |  Mathew Green | — |  Jacklyn Dare | — | 1h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 32824244 | Birthday gift not received | Closed | Normal |  Billie Okuneva | — |  Katrina Johns | gift-card | 1d | ⊘Not fired | — | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 00845020 | Insider tier issue | Closed | Low |  Berneice Heller | — | Darryl Jacobi | gift-cardrefund | 20h | ●Responded | 3/5 | — | — | Jan 20, 2026 | Jan 23, 2026 | |
| 30066835 | Where is my order? | Closed | Normal |  Jacquelyn Harber | — | Darryl Jacobi | appdamagedshade-match | 20h | ⊘Not fired | — | — | — | Jan 19, 2026 | Jan 23, 2026 | |
| 00781620 | Loyalty points not posting | Closed | Normal |  Grayce Ziemann | North Star Retreats |  Eula McKenzie | shade-match | 18h | ●Responded | 4/5 | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 19676262 | Influencer code not working | Closed | Low |  Dr. Jazmyn Wiegand-Wyman | — | Vilma Gusikowski | influencerfragrance | 2d 13h | ●Responded | 4/5 | — | — | Jan 16, 2026 | Jan 23, 2026 | |
| 86320846 | Pro discount enrollment | Closed | Low |  Darrell Turner | — | Leonard Waters-Howell | Social | fragranceapp | 12h | ⊘Not fired | — | — | — | Jan 15, 2026 | Jan 23, 2026 |
| 36259676 | BOPIS order cancelled at store | Closed | High |  Mrs. Rachael Weissnat | — | Faith Hilll | bopisshippingapp | 11h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 69256084 | Lost package follow-up | Closed | Normal |  James Schmidt | — |  Mr. Cade Senger | Chat | fragrance | 10h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 23, 2026 |
| 82394313 | Store experience feedback | Closed | Normal |  Gianni Hegmann | — | Mr. Cade Senger | Chat | samplesvipinfluencer | 7d 10h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 23, 2026 |
| 40776657 | Loyalty points not posting | Closed | Low |  Jimmie Klein | — |  Chaz Renner | — | 9h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 22, 2026 | |
| 39766920 | Restock alert for backorder | Closed | High |  Mrs. Evelyn Dare PhD | — | Jacklyn Dare | Chat | bopisshippinggift-card | 9h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 22, 2026 |
| 92766394 | Pro discount enrollment | Closed | Urgent |  Demetrius Koelpin | — |  Julie Hodkiewicz | loyalty | 8h | ●Responded | 5/5 | — | — | Jan 21, 2026 | Jan 22, 2026 | |
| 72869480 | Missing items in shipment | Closed | Normal |  Marshall O'Connell | — |  Miss Amber Hintz Sr. | Chat | — | 8h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 22, 2026 |
| 76566486 | Allergic reaction concern | Closed | Normal |  Kurtis Denesik | — | Yazmin Jast | returnsgift-cardfragrance | 7d 8h | ●Responded | 2/5 | — | — | Jan 10, 2026 | Jan 22, 2026 | |
| 42481342 | Discount code not working | Closed | Normal |  Mary Renner | — | Kaela Friesen | Social | loyaltygift-carddamaged | 7h | ⊘Not fired | — | — | — | Jan 19, 2026 | Jan 22, 2026 |
| 20811898 | Item authenticity concern | Closed | Low |  Marian Wisoky | — |  Steve O'Conner | — | 7h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 22, 2026 | |
| 48694860 | Shipping cost question | Closed | Normal |  Mark Schroeder | Crown Department Stores | Faith Hilll | Social | shippinggift-cardsamples | 7h | ⊘Not fired | — | — | — | Jan 20, 2026 | Jan 22, 2026 |
| 07453272 | Store experience feedback | Closed | Normal |  Sabrina Klocko | — |  Mr. Skyla Trantow | Chat | damagedvip | 6h | ●Responded | 5/5 | — | — | Jan 19, 2026 | Jan 22, 2026 |
| 11710312 | Price match request | Closed | Normal |  Leann Mante II | — | Faith Hilll | shade-matchfragrance | 6h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 22, 2026 | |
| 49860351 | Order arrived damaged | Closed | Normal |  Lela Block | — | Mr. Cade Senger | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 18, 2026 | Jan 22, 2026 |
| 70979309 | Item authenticity concern | Closed | High |  Suzanne Rolfson Sr. | — |  Amely Pacocha | shippingwholesaledamaged | 5h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 22, 2026 | |
| 51182660 | Store experience feedback | Closed | Normal |  Ethelyn Marquardt | — | Steve O'Conner | Chat | returnsinfluencer | 4h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 22, 2026 |
| 92860632 | Missing samples in order | Closed | High |  Terrence Baumbach | — | Mr. Cade Senger | Phone | shade-match | 4h | ●Responded | 2/5 | — | — | Jan 21, 2026 | Jan 22, 2026 |
| 63426146 | App login problem | Closed | Normal |  Blaze Greenfelder | — | Lily Raynor | shade-matchapp | 4h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 22, 2026 | |
| 53589077 | BOPIS pickup not ready | Closed | Normal |  Carrie Koelpin | — | Eula McKenzie | bopis | 3h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 22, 2026 | |
| 87810140 | BOPIS order cancelled at store | Closed | Normal |  Willis Yundt | — | Jacklyn Dare | influencervip | 2h | ●Responded | 5/5 | — | — | Jan 19, 2026 | Jan 22, 2026 | |
| 17219463 | Birthday gift not received | Closed | Normal |  Dr. Parker Rodriguez V | — | Katrina Johns | gift-cardvip | 7d 2h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 22, 2026 | |
| 38086112 | Store experience feedback | Closed | Normal |  Ludwig Ratke | — | Oscar O'Hara | Chat | influencerrefundreturns | 2h | ●Responded | 5/5 | — | — | Jan 17, 2026 | Jan 22, 2026 |
| 92718320 | Foundation match help | Closed | High |  Derek Lynch | — | Lily Raynor | Chat | — | 7d 23h | ●Responded | 1/5 | — | — | Jan 11, 2026 | Jan 22, 2026 |
| 33561231 | Wholesale order question | Closed | Urgent |  Marlene Feeney | — | Kaela Friesen | — | 23h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 22, 2026 | |
| 37406840 | Item authenticity concern | Closed | Normal |  Electa Friesen | — | Mr. Skyla Trantow | — | 2d 21h | ●Responded | 4/5 | — | — | Jan 12, 2026 | Jan 22, 2026 | |
| 60712209 | Wrong shade sent | Closed | Normal |  Tomasa Crooks | — | Mr. Eliza Gerhold IV | bopis | 21h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 22, 2026 | |
| 31480920 | Refund not received | Closed | Normal |  Theron Wyman | — | Julie Hodkiewicz | Chat | shade-match | 20h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 22, 2026 |
| 81642685 | Store experience feedback | Closed | Low | Marshall O'Connell | — |  Garth Dooley | Chat | influencer | 19h | ●Responded | 7/11 | — | — | Jan 19, 2026 | Jan 22, 2026 |
| 09481907 | Missing items in shipment | Closed | Low | Demetrius Koelpin | — | Amely Pacocha | gift-cardrefund | 18h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 22, 2026 |