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Showing 4,351 - 4,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13995983 | Lost package follow-up | Closed | Normal |  Frank Predovic | — |  Tommy Kuvalis | — | 1d 18h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 22, 2026 | |
| 74738230 | Klarna / Afterpay split issue | Closed | Normal |  Luz Kertzmann | — |  Vilma Gusikowski | Chat | — | 15h | ●Responded | 5/5 | — | — | Jan 20, 2026 | Jan 22, 2026 |
| 47678473 | Return after 30-day window | Closed | Normal |  Miss Caroline Gusikowski | — |  Lily Raynor | vip | 1d 14h | ●Responded | 3/5 | — | — | Jan 13, 2026 | Jan 22, 2026 | |
| 03467595 | Price match request | Closed | Low |  Alyssa Christiansen | — |  Chaz Renner | Chat | loyalty | 1d 14h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 22, 2026 |
| 01523958 | Store experience feedback | Closed | Low |  Allen Prohaska | — |  Kip Schroeder IV | Phone | shippingapp | 1d 14h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 22, 2026 |
| 41276761 | Gift card balance question | Closed | Normal |  Ottilie Skiles | — |  Garth Dooley | samples | 13h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 22, 2026 | |
| 52874539 | Restock alert for backorder | Closed | Normal |  Aric Johnston | — | Tommy Kuvalis | damaged | 13h | ●Responded | 5/5 | — | — | Jan 14, 2026 | Jan 22, 2026 | |
| 50272916 | Insider tier issue | Closed | Normal |  Julio Denesik MD | — | Kip Schroeder IV | vipshade-matchinfluencer | 6h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 21, 2026 | |
| 03779793 | Where is my order? | Closed | High |  Giovanny Stroman | — | Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 21, 2026 | |
| 49013082 | Missing samples in order | Closed | Normal |  Aurelie Wilderman III | — | Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 21, 2026 | |
| 05684433 | Allergic reaction concern | Closed | Normal |  Darla Torp-McClure PhD | — |  Leonard Waters-Howell | bopissamples | 6h | ●Responded | 5/5 | — | — | Jan 15, 2026 | Jan 21, 2026 | |
| 13059613 | Loyalty points not posting | Closed | High |  Timothy Jakubowski | — |  Amely Pacocha | Chat | gift-cardshade-matchwholesale | 5h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 21, 2026 |
| 40930254 | Loyalty points not posting | Closed | High |  Blaise Schultz | — |  Yazmin Jast | Chat | — | 4h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 21, 2026 |
| 65916105 | App crashes at checkout | Closed | Normal |  Melanie Schmidt II | — |  Dr. Mandy McLaughlin | samplesbopis | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 21, 2026 | |
| 37016562 | App crashes at checkout | Closed | Low |  Rossie Gutkowski | — | Lily Raynor | loyaltyreturns | 3h | ⊘Not fired | — | — | — | Jan 15, 2026 | Jan 21, 2026 | |
| 21115030 | Refund not received | Closed | Normal |  Mr. Ian Witting | — | Vilma Gusikowski | damaged | 3h | ●Responded | 10/11 | — | — | Jan 20, 2026 | Jan 21, 2026 | |
| 67363526 | Pro discount enrollment | Closed | Normal |  Della McKenzie | — |  Jacklyn Dare | Chat | bopisshipping | 3h | ●Responded | 5/5 | — | — | Jan 15, 2026 | Jan 21, 2026 |
| 55784926 | App crashes at checkout | Closed | Normal |  Salvador Simonis | — | Lily Raynor | Chat | loyalty | 2d 2h | ●Responded | 1/11 | — | — | Jan 16, 2026 | Jan 21, 2026 |
| 24459327 | Influencer code not working | Closed | High |  Mildred Graham-Stoltenberg | — | Dr. Mandy McLaughlin | Chat | shade-matchreturns | 2h | ●Responded | 10/11 | — | — | Jan 19, 2026 | Jan 21, 2026 |
| 75413690 | Pro discount enrollment | Closed | Normal |  Edwin Hammes | — |  Faith Hilll | fragrance | 1h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 21, 2026 | |
| 35176319 | Order arrived damaged | Closed | Normal |  Mr. Joel Hayes-Hilpert | — |  Mr. Skyla Trantow | bopisdamagedrefund | 1d 1h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 21, 2026 | |
| 25172228 | BOPIS pickup not ready | Closed | Normal |  Krista Franecki | — | Leonard Waters-Howell | Chat | vip | 1h | ⊘Not fired | — | — | — | Jan 17, 2026 | Jan 21, 2026 |
| 38937939 | Influencer code not working | Closed | Normal |  Gilbert Rau | — |  Kaela Friesen | — | 1h | ●Responded | 5/5 | — | — | Jan 20, 2026 | Jan 21, 2026 | |
| 29090535 | Price match request | Closed | Normal |  Juanita Weissnat | — | Mr. Skyla Trantow | returnsshade-match | 23h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 21, 2026 | |
| 66042644 | Insider tier issue | Closed | Normal |  Titus King IV | — |  Darryl Jacobi | Phone | app | 8d 23h | ●Responded | 1/11 | — | — | Jan 11, 2026 | Jan 21, 2026 |
| 82704984 | Gift card balance question | Closed | Normal |  Reed Parker | — | Faith Hilll | Chat | wholesale | 19h | ●Responded | 5/5 | — | — | Jan 19, 2026 | Jan 21, 2026 |
| 75349328 | Shipping cost question | Closed | Normal |  Harry Lynch DDS | — | Garth Dooley | Chat | samplesbopis | 18h | ●Responded | 7/11 | — | — | Jan 15, 2026 | Jan 21, 2026 |
| 32380315 | Influencer code not working | Closed | High |  Gayle Howe | Studio Eleven | Jacklyn Dare | Chat | — | 2d 17h | ●Responded | 4/5 | — | — | Jan 12, 2026 | Jan 21, 2026 |
| 82042300 | Klarna / Afterpay split issue | Closed | Normal |  Glen Breitenberg | — |  Steve O'Conner | sampleswholesalerefund | 7d 15h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 21, 2026 | |
| 45578257 | Order arrived damaged | Closed | Normal |  Jovanny Upton | — | Leonard Waters-Howell | app | 14h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 21, 2026 | |
| 15270911 | Order arrived damaged | Closed | Normal |  Dr. Clayton Reinger | — | Dr. Mandy McLaughlin | influencerrefundshipping | 1d 14h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 21, 2026 | |
| 40952260 | Return after 30-day window | Closed | Normal | Juanita Weissnat | — | Garth Dooley | — | 13h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 21, 2026 | |
| 08500621 | Pro discount enrollment | Closed | Normal |  Travon Kuhic V | — |  Mr. Cade Senger | wholesale | 12h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 21, 2026 | |
| 65463565 | BOPIS pickup not ready | Closed | Normal |  Marques Turner | — |  Ignatius Cummerata | Chat | loyalty | 4d 7h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 20, 2026 |
| 88678586 | Return after 30-day window | Closed | Low |  Dr. Elsa Stroman DVM | — |  Julie Hodkiewicz | Chat | appwholesale | 6h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 20, 2026 |
| 73063774 | Refund not received | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Katrina Johns | vip | 6h | ●Responded | 2/5 | — | — | Jan 18, 2026 | Jan 20, 2026 | |
| 54439353 | Question about product ingredients | Closed | Urgent |  Dr. Adan Bartell | — | Tommy Kuvalis | Chat | app | 5h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 20, 2026 |
| 91050764 | App login problem | Closed | Normal |  Bettye Gislason | — |  Mr. Eliza Gerhold IV | Chat | influencerbopisshipping | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 |
| 37173212 | Question about product ingredients | Closed | Normal |  Mr. Wallace Rau | — |  Oscar O'Hara | — | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 | |
| 70282232 | Missing items in shipment | Closed | Low |  Justen Tremblay | — | Mr. Eliza Gerhold IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 20, 2026 |
| 08547623 | Allergic reaction concern | Closed | Low |  Ana Okuneva-Sanford | — | Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 20, 2026 |
| 83354918 | Store experience feedback | Closed | High |  Mr. Johnathan Upton | — | Tommy Kuvalis | Chat | influencerreturnsbopis | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 |
| 29311759 | BOPIS order cancelled at store | Closed | Normal |  Omer Hirthe | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 20, 2026 | |
| 40226222 | Missing samples in order | Closed | Low |  Gerard Ledner DVM | — | Jacklyn Dare | loyaltybopisreturns | 3h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 20, 2026 | |
| 57491544 | Missing items in shipment | Closed | High |  Miss Roslyn Ziemann | — | Dr. Mandy McLaughlin | influencershipping | 3h | ●Responded | 10/11 | — | — | Jan 14, 2026 | Jan 20, 2026 | |
| 08989301 | Missing items in shipment | Closed | Normal |  Clovis Braun I | — | Tommy Kuvalis | Chat | bopisreturnsrefund | 3h | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 20, 2026 |
| 68117639 | Cancel order request | Closed | Normal |  Toby Gerhold | — |  Eula McKenzie | — | 2h | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 20, 2026 | |
| 37080047 | Loyalty points not posting | Closed | Normal |  Clinton Wolf | — | Dr. Mandy McLaughlin | shipping | 2d 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 | |
| 60689995 | Missing samples in order | Closed | Normal |  Yolanda Klocko | — | Vilma Gusikowski | Social | gift-card | 1h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 20, 2026 |
| 62194452 | Wrong shade sent | Closed | Low |  Cullen Herzog | — | Chaz Renner | — | 1d | ●Responded | 5/5 | — | — | Jan 16, 2026 | Jan 20, 2026 |