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Showing 601 - 650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57834613 | Price match request | Closed | Urgent |  Shirley Cartwright | — |  Tommy Kuvalis | — | 1d 15h | ●Responded | 1/5 | — | — | May 8, 2026 | May 11, 2026 | |
| 64321293 | Restock alert for backorder | Closed | Normal |  Gianni Hegmann | — |  Ignatius Cummerata | bopisinfluencerapp | 15h | ○Sent, no reply | — | — | — | May 4, 2026 | May 11, 2026 | |
| 72599087 | Influencer code not working | Closed | Normal |  Austin Rosenbaum | — |  Kip Schroeder IV | samplesshipping | 1d 14h | ○Sent, no reply | — | — | — | May 8, 2026 | May 11, 2026 | |
| 90468406 | Shipping cost question | Closed | Normal |  Makenna Douglas MD | — |  Dr. Mandy McLaughlin | Social | refund | 14h | ⊘Not fired | — | — | — | May 4, 2026 | May 11, 2026 |
| 18073798 | Item authenticity concern | Closed | Urgent |  Kerry Beier | — | Dr. Mandy McLaughlin | Chat | samples | 13h | ⊘Not fired | — | — | — | May 6, 2026 | May 11, 2026 |
| 21590014 | Shipping cost question | Closed | Normal |  Mr. Rufus Will I | — |  Darryl Jacobi | Social | gift-card | 12h | ⊘Not fired | — | — | — | May 9, 2026 | May 11, 2026 |
| 98986228 | BOPIS order cancelled at store | Closed | Normal |  Alexis Schmidt | — |  Mr. Eliza Gerhold IV | gift-cardinfluencer | 4d 11h | ⊘Not fired | — | — | — | May 1, 2026 | May 11, 2026 | |
| 54878000 | Missing samples in order | Closed | Normal |  Milan Graham Jr. | — |  Yazmin Jast | influencer | 5d 11h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 11, 2026 | |
| 49507313 | Order arrived damaged | Closed | Low |  Mr. Felipe O'Conner | — |  Eula McKenzie | Phone | — | 2d 10h | ●Responded | 2/5 | — | — | May 1, 2026 | May 11, 2026 |
| 86254268 | Restock alert for backorder | Closed | Normal |  Mr. Ottilie Witting | — |  Vilma Gusikowski | — | 9h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 | |
| 77639638 | Wholesale order question | Closed | Normal |  Marguerite Howe | — |  Kaela Friesen | bopiswholesalegift-card | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | May 10, 2026 | |
| 65852361 | Cancel subscription / Auto-replenish | Closed | Normal |  Marian Wisoky | — | Dr. Mandy McLaughlin | samples | 6h | ●Responded | 9/11 | — | — | May 8, 2026 | May 10, 2026 | |
| 33351726 | Shipping cost question | Closed | Normal |  Laurie Bins | — |  Amely Pacocha | refundwholesale | 6h | ○Sent, no reply | — | — | — | May 4, 2026 | May 10, 2026 | |
| 26229549 | Loyalty points not posting | Closed | Low |  Daniel Kovacek | — | Yazmin Jast | Phone | shipping | 5h | ○Sent, no reply | — | — | — | May 8, 2026 | May 10, 2026 |
| 34550491 | Cancel order request | Closed | Normal |  Ms. Zoey Feeney | — | Amely Pacocha | — | 5h | ●Responded | 5/5 | — | — | May 7, 2026 | May 10, 2026 | |
| 11497692 | Gift card balance question | Closed | Low |  Jonatan Hammes-Toy | — | Vilma Gusikowski | Phone | — | 5h | ●Responded | 3/5 | — | — | May 3, 2026 | May 10, 2026 |
| 51540618 | Where is my order? | Closed | Normal |  Phyllis Bartell | — | Tommy Kuvalis | Phone | — | 1d 5h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 |
| 60590762 | App login problem | Closed | High |  Tamia Hills | — | Amely Pacocha | Chat | gift-cardreturns | 5h | ○Sent, no reply | — | — | — | May 6, 2026 | May 10, 2026 |
| 94232095 | Restock alert for backorder | Closed | High | Daniel Kovacek | — |  Leonard Waters-Howell | shade-matchloyaltybopis | 1d 4h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 | |
| 42201567 | Wholesale order question | Closed | Normal |  Ben Mills | — |  Jacklyn Dare | — | 4h | ⊘Not fired | — | — | — | May 8, 2026 | May 10, 2026 | |
| 57005531 | Lost package follow-up | Closed | Normal |  Ashlynn Zulauf | — | Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | May 10, 2026 | |
| 96429573 | App login problem | Closed | Normal |  Tim Hand | — | Eula McKenzie | Chat | — | 4h | ●Responded | 3/5 | — | — | May 8, 2026 | May 10, 2026 |
| 94825531 | Influencer code not working | Closed | Normal |  Jett Wolff | — |  Mr. Lonie Hudson | Chat | appshade-match | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 |
| 91902052 | Insider tier issue | Closed | High |  Deven Waters | Verde Concierge | Tommy Kuvalis | — | 3h | ●Responded | 9/11 | — | — | May 9, 2026 | May 10, 2026 | |
| 01947942 | Discount code not working | Closed | Normal |  Mr. Elvie Block | — | Kip Schroeder IV | shade-matchinfluencer | 3h | ○Sent, no reply | — | — | — | May 6, 2026 | May 10, 2026 | |
| 13480314 | Shipping cost question | Closed | Low |  Lorraine Carroll Jr. | — |  Katrina Johns | loyaltygift-cardsamples | 3h | ●Responded | 5/5 | — | — | May 3, 2026 | May 10, 2026 | |
| 57432065 | Order arrived damaged | Closed | Normal |  Billie Okuneva | — |  Chaz Renner | Chat | — | 3h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 |
| 09207787 | Lost package follow-up | Closed | Low |  Vickie Bruen | — | Amely Pacocha | Chat | refundvipwholesale | 3h | ○Sent, no reply | — | — | — | May 9, 2026 | May 10, 2026 |
| 12715941 | Price match request | Closed | Low |  Mr. Sydnie Christiansen | — | Mr. Lonie Hudson | Chat | appgift-cardrefund | 2h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 |
| 37536299 | Where is my order? | Closed | Low |  Marilou Larson | — | Mr. Eliza Gerhold IV | Chat | refundshade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | May 6, 2026 | May 10, 2026 |
| 05515803 | Klarna / Afterpay split issue | Closed | High |  Karla Conroy | — | Ignatius Cummerata | samples | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | May 10, 2026 | |
| 68538503 | Loyalty points not posting | Closed | High |  Kraig Barrows DDS | — | Eula McKenzie | Chat | shade-matchbopisinfluencer | 1h | ●Responded | 9/11 | — | — | May 5, 2026 | May 10, 2026 |
| 39158367 | BOPIS order cancelled at store | Closed | Normal |  Jerry Cruickshank | — |  Julie Hodkiewicz | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 6, 2026 | May 10, 2026 |
| 60552457 | BOPIS order cancelled at store | Closed | Normal |  Kenton Weber | — | Eula McKenzie | refundfragrance | 1h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 | |
| 35934175 | App crashes at checkout | Closed | Normal |  Miss Christop Grimes | — | Leonard Waters-Howell | Chat | — | 1h | ⊘Not fired | — | — | — | May 7, 2026 | May 10, 2026 |
| 83527501 | BOPIS pickup not ready | Closed | High |  Jim Swaniawski | — | Kaela Friesen | damagedloyaltyrefund | 1h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 | |
| 00898957 | Wrong shade sent | Closed | Normal |  Jake Connelly | — | Katrina Johns | shade-matchgift-cardreturns | 1d | ●Responded | 4/11 | — | — | May 4, 2026 | May 10, 2026 | |
| 33850812 | Address change after shipping | Closed | Low |  Clinton Wolf | — | Katrina Johns | damaged | 23h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 | |
| 55894845 | Discount code not working | Closed | High |  Meghan McClure | — | Leonard Waters-Howell | returnsrefund | 22h | ○Sent, no reply | — | — | — | May 8, 2026 | May 10, 2026 | |
| 35994830 | Price match request | Closed | Normal |  Miss Millie Grimes | — |  Miss Amber Hintz Sr. | — | 18h | ○Sent, no reply | — | — | — | May 4, 2026 | May 10, 2026 | |
| 71922187 | Discount code not working | Closed | Urgent |  Ms. August Greenfelder | — | Tommy Kuvalis | Chat | loyaltyappsamples | 18h | ●Responded | 4/5 | — | — | May 6, 2026 | May 10, 2026 |
| 15381504 | Missing samples in order | Closed | Urgent |  Ms. Nadia Yundt | — |  Mr. Skyla Trantow | — | 2d 18h | ●Responded | 4/5 | — | — | May 4, 2026 | May 10, 2026 | |
| 57637735 | Restock alert for backorder | Closed | Normal |  Rachel Kling | — | Dr. Mandy McLaughlin | gift-carddamaged | 18h | ●Responded | 10/11 | — | — | May 8, 2026 | May 10, 2026 | |
| 17279570 | Store experience feedback | Closed | Low |  Mandy Nader | — | Yazmin Jast | Chat | shade-matchbopiswholesale | 5d 18h | ●Responded | 2/5 | — | — | Apr 30, 2026 | May 10, 2026 |
| 12723288 | Restock alert for backorder | Closed | Low |  Forrest Hagenes | — | Eula McKenzie | Phone | app | 2d 17h | ○Sent, no reply | — | — | — | May 1, 2026 | May 10, 2026 |
| 73857845 | Where is my order? | Closed | High |  Robert Schiller V | — | Kaela Friesen | — | 1d 17h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 | |
| 73506076 | Birthday gift not received | Closed | Normal |  Mildred Cronin | — | Amely Pacocha | Chat | vip | 16h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 |
| 78193157 | BOPIS order cancelled at store | Closed | Normal |  Scott Reichel | — | Leonard Waters-Howell | gift-cardloyaltyreturns | 16h | ●Responded | 3/5 | — | — | May 8, 2026 | May 10, 2026 | |
| 71148512 | Return after 30-day window | Closed | High |  Elsie Schumm | — | Tommy Kuvalis | fragranceshade-match | 2d 16h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 10, 2026 | |
| 55319282 | Pro discount enrollment | Closed | High |  Viola Kling MD | — | Katrina Johns | Phone | — | 15h | ○Sent, no reply | — | — | — | May 4, 2026 | May 10, 2026 |