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Created
Closed
62293747Where is my order?ClosedNormalYolanda Klocko—Eula McKenzieEmail
shippingvipapp
4h●Responded3/5——Oct 17, 2025Oct 18, 2025
00578907Influencer code not workingClosedHighOttis Maggio—Kip Schroeder IVEmail
shippinginfluencerreturns
3h●Responded5/5——Oct 15, 2025Oct 18, 2025
40171192Pro discount enrollmentClosedNormalAllen Prohaska—Katrina JohnsEmail
vipappshipping
3h●Responded5/5——Oct 17, 2025Oct 18, 2025
86208126Gift card balance questionClosedNormalJim Swaniawski—Kaela FriesenEmail
shade-matchloyaltywholesale
3h●Responded5/5——Oct 16, 2025Oct 18, 2025
90031393Lost package follow-upClosedNormalMakayla Schowalter III—Miss Amber Hintz Sr.Chat
samplesloyalty
3h●Responded4/5——Oct 15, 2025Oct 18, 2025
54276009Cancel subscription / Auto-replenishClosedNormalJerald Schulist—Katrina JohnsChat
damagedvip
2h○Sent, no reply———Oct 17, 2025Oct 18, 2025
87004972Cancel subscription / Auto-replenishClosedLowAdaline Mohr—Kip Schroeder IVChat
refund
1d○Sent, no reply———Oct 13, 2025Oct 18, 2025
73284972Gift card balance questionClosedHighLeigh Breitenberg IV—Leonard Waters-HowellEmail
samples
21h●Responded5/5——Oct 15, 2025Oct 18, 2025
97490333Gift card balance questionClosedLowMamie Ortiz—Eula McKenzieChat—20h○Sent, no reply———Oct 15, 2025Oct 18, 2025
70178194Discount code not workingClosedHighEthan Steuber—Darryl JacobiChat
returns
20h○Sent, no reply———Oct 14, 2025Oct 18, 2025
46984307Return after 30-day windowClosedNormalMr. Luis Kuhn—Mr. Lonie HudsonEmail
damagedbopis
20h●Responded10/11——Oct 11, 2025Oct 18, 2025
17852579Insider tier issueClosedLowClaire Hyatt—Steve O'ConnerEmail
samplesappdamaged
17h○Sent, no reply———Oct 16, 2025Oct 18, 2025
75860189Order arrived damagedClosedNormalGinger Hilll—Darryl JacobiEmail
shade-match
17h⊘Not fired———Oct 10, 2025Oct 18, 2025
67657662Missing samples in orderClosedNormalDavonte Weimann—Kaela FriesenEmail—15h⊘Not fired———Oct 13, 2025Oct 18, 2025
95896241Refund not receivedClosedLowFrancesca Deckow DVM—Lily RaynorEmail—15h○Sent, no reply———Oct 10, 2025Oct 18, 2025
92385856Price match requestClosedNormalLester Sipes—Mr. Lonie HudsonEmail
returnsgift-cardrefund
2d 14h●Responded1/5——Oct 10, 2025Oct 18, 2025
69343232Question about product ingredientsClosedHighMr. Jorge Doyle—Leonard Waters-HowellEmail
bopisgift-cardloyalty
14h●Responded5/5——Oct 13, 2025Oct 18, 2025
37444440Birthday gift not receivedClosedNormalDr. Ervin Crooks—Steve O'ConnerChat
damaged
13h⊘Not fired———Oct 11, 2025Oct 18, 2025
90617255Wholesale order questionClosedNormalHettie Ullrich—Dr. Mandy McLaughlinSocial
shade-match
2d 13h⊘Not fired———Oct 10, 2025Oct 18, 2025
59797017Store experience feedbackClosedHighTomas Torphy—Jacklyn DareEmail
vipapp
11h○Sent, no reply———Oct 11, 2025Oct 18, 2025
09341851Refund not receivedClosedNormalSantos Douglas—Darryl JacobiChat
influencershade-match
10h○Sent, no reply———Oct 16, 2025Oct 18, 2025
57264179Question about product ingredientsClosedNormalJenna Grant—Kaela FriesenEmail—10h○Sent, no reply———Oct 10, 2025Oct 18, 2025
79539602Question about product ingredientsClosedNormalForrest Considine-Conroy—Yazmin JastChat
loyaltyshipping
8h●Responded2/5——Oct 10, 2025Oct 17, 2025
10398401Price match requestClosedNormalNannie Fay DDS—Mr. Cade SengerChat—6h⊘Not fired———Oct 16, 2025Oct 17, 2025
83023775Order arrived damagedClosedHighAdella Shanahan—Chaz RennerChat—6h○Sent, no reply———Oct 14, 2025Oct 17, 2025
45826935Gift card balance questionClosedHighSavanah Shields—Mr. Lonie HudsonEmail—6h●Responded5/5——Oct 16, 2025Oct 17, 2025
52314752Return after 30-day windowClosedNormalAlejandro Bednar—Katrina JohnsChat
loyaltywholesalefragrance
6h●Responded9/11——Oct 10, 2025Oct 17, 2025
30901381Wrong shade sentClosedNormalRochelle Lindgren—Kaela FriesenEmail—5h●Responded5/5——Oct 10, 2025Oct 17, 2025
42830887Birthday gift not receivedClosedNormalMrs. Chelsea Grant—Tommy KuvalisEmail
influencer
5h○Sent, no reply———Oct 15, 2025Oct 17, 2025
16196756Missing items in shipmentClosedUrgentDr. Doreen Rogahn—Mr. Skyla TrantowEmail
shippinggift-cardwholesale
5h○Sent, no reply———Oct 15, 2025Oct 17, 2025
39988780Refund not receivedClosedHighMr. Idella Schoen—Mr. Lonie HudsonEmail
samples
4h○Sent, no reply———Oct 10, 2025Oct 17, 2025
00647719Birthday gift not receivedClosedNormalMiss Clarissa Herman—Mr. Skyla TrantowEmail—2d 4h●Responded4/5——Oct 14, 2025Oct 17, 2025
07906635Return after 30-day windowClosedUrgentKarley Keebler—Mr. Lonie HudsonEmail—3h○Sent, no reply———Oct 16, 2025Oct 17, 2025
98094810Cancel order requestClosedUrgentStuart Waters—Lily RaynorEmail
samplesshippingreturns
3h●Responded4/5——Oct 12, 2025Oct 17, 2025
49631863BOPIS order cancelled at storeClosedNormalGia Hodkiewicz—Amely PacochaPhone
shade-matchapprefund
9d 3h●Responded1/5——Oct 2, 2025Oct 17, 2025
73712667Allergic reaction concernClosedNormalMitchell Stehr—Kaela FriesenChat
damagedloyalty
2h○Sent, no reply———Oct 15, 2025Oct 17, 2025
30652539Price match requestClosedLowMarilou Luettgen—Jacklyn DareEmail
app
2h○Sent, no reply———Oct 10, 2025Oct 17, 2025
25736106Gift card balance questionClosedNormalLatoya WatsicaSilver Lake StudiosChaz RennerEmail—1h○Sent, no reply———Oct 15, 2025Oct 17, 2025
11510569Lost package follow-upClosedNormalLorena Cremin Jr.—Ignatius CummerataEmail
loyaltyinfluencer
1h○Sent, no reply———Oct 16, 2025Oct 17, 2025
93636127Wrong shade sentClosedLowTamia Hills—Miss Amber Hintz Sr.Email
damagedreturnsloyalty
1h○Sent, no reply———Oct 14, 2025Oct 17, 2025
62748245Order arrived damagedClosedNormalEmilia Luettgen—Katrina JohnsEmail
bopisgift-card
22h○Sent, no reply———Oct 11, 2025Oct 17, 2025
07333766Missing samples in orderClosedNormalBob Langworth—Julie HodkiewiczEmail
wholesalesamplesrefund
22h○Sent, no reply———Oct 14, 2025Oct 17, 2025
71059746Question about product ingredientsClosedLowCory Hills MD—Lily RaynorEmail
sampleswholesaleapp
4d 22h○Sent, no reply———Oct 10, 2025Oct 17, 2025
64889255Pro discount enrollmentClosedLowTommie Zemlak—Kip Schroeder IVEmail—22h⊘Not fired———Oct 13, 2025Oct 17, 2025
26022261Birthday gift not receivedClosedNormalHaskell Dietrich—Lily RaynorSocial
vipshippingsamples
22h⊘Not fired———Oct 11, 2025Oct 17, 2025
88630947Foundation match helpClosedNormalLatoya WatsicaSilver Lake StudiosJacklyn DareEmail
loyalty
21h○Sent, no reply———Oct 9, 2025Oct 17, 2025
99294829Lost package follow-upClosedLowLennie Johns—Steve O'ConnerPhone—2d 20h●Responded3/5——Oct 10, 2025Oct 17, 2025
56311629Restock alert for backorderClosedLowCathy O'Keefe—Jacklyn DareEmail
gift-cardrefundinfluencer
1d 18h○Sent, no reply———Oct 14, 2025Oct 17, 2025
16290115Shipping cost questionClosedLowFelton Simonis—Katrina JohnsEmail—17h○Sent, no reply———Oct 13, 2025Oct 17, 2025
97007436Wrong shade sentClosedNormalSuzanne Rolfson Sr.—Dr. Mandy McLaughlinEmail
influencerloyaltyapp
16h○Sent, no reply———Oct 9, 2025Oct 17, 2025
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