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Showing 8,101 - 8,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39679600 | Gift card balance question | Closed | Low |  Beulah Labadie | — |  Vilma Gusikowski | shade-matchloyalty | 2h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 5, 2025 | |
| 30815775 | Influencer code not working | Closed | Normal |  Ms. Ramona Treutel | — |  Julie Hodkiewicz | Phone | refundinfluencershade-match | 2h | ●Responded | 1/5 | — | — | Sep 28, 2025 | Oct 5, 2025 |
| 00105654 | Address change after shipping | Closed | High |  Ed Treutel-Boyer | — |  Eula McKenzie | — | 1h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 5, 2025 | |
| 65446422 | Refund not received | Closed | Normal |  Kenneth O'Reilly | — |  Kip Schroeder IV | Chat | samples | 1h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 5, 2025 |
| 60632822 | BOPIS order cancelled at store | Closed | Low |  Weston Bogisich | — |  Amely Pacocha | Chat | samplesbopisshade-match | 1h | ⊘Not fired | — | — | — | Sep 29, 2025 | Oct 5, 2025 |
| 79528462 | Wholesale order question | Closed | Normal |  Norwood Crist DDS | — |  Ignatius Cummerata | returns | 2d 1h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 5, 2025 | |
| 56318379 | Wholesale order question | Closed | Normal |  Anibal Barton | — | Julie Hodkiewicz | Chat | shade-matchgift-cardloyalty | 1h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 5, 2025 |
| 40427161 | Order arrived damaged | Closed | Normal |  Lavern Abshire | — | Kip Schroeder IV | fragrance | 1h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 5, 2025 | |
| 18088980 | Insider tier issue | Closed | Normal |  Zoie Kuhic | — |  Kaela Friesen | bopisreturnsrefund | 8d 1h | ⊘Not fired | — | — | — | Sep 24, 2025 | Oct 5, 2025 | |
| 62148293 | Lost package follow-up | Closed | Normal |  Kirsten Becker | — | Ignatius Cummerata | wholesale | 1h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 5, 2025 | |
| 70826508 | Cancel order request | Closed | Normal |  Mr. Helene Stark | — | Vilma Gusikowski | Chat | vipsamplesbopis | 2d | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 5, 2025 |
| 97585464 | Gift card balance question | Closed | High |  Sophia Hintz | — |  Mr. Eliza Gerhold IV | fragrancesamples | 1d | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 5, 2025 | |
| 40147136 | BOPIS pickup not ready | Closed | Normal |  Stephen Kozey | — |  Mr. Skyla Trantow | shade-match | 22h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 5, 2025 | |
| 60393160 | Shipping cost question | Closed | Low |  Marcelo Zemlak | — |  Garth Dooley | Chat | gift-card | 22h | ●Responded | 4/5 | — | — | Oct 2, 2025 | Oct 5, 2025 |
| 24631333 | Discount code not working | Closed | Normal |  Webster Gerhold | — | Ignatius Cummerata | Chat | — | 21h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 5, 2025 |
| 08966611 | Wrong shade sent | Closed | Normal |  Titus King IV | — |  Katrina Johns | Chat | fragranceshade-matchreturns | 19h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 5, 2025 |
| 21361186 | Influencer code not working | Closed | Normal | Zoie Kuhic | — |  Mr. Lonie Hudson | shippingreturns | 19h | ●Responded | 5/5 | — | — | Oct 2, 2025 | Oct 5, 2025 | |
| 14728956 | Item authenticity concern | Closed | Urgent |  Tim Hand | — | Mr. Eliza Gerhold IV | Social | gift-cardsamples | 17h | ⊘Not fired | — | — | — | Sep 28, 2025 | Oct 5, 2025 |
| 05158528 | Lost package follow-up | Closed | Normal |  Ms. Patsy Jenkins-Kautzer | — | Ignatius Cummerata | samplesfragrancerefund | 15h | ●Responded | 5/5 | — | — | Oct 1, 2025 | Oct 5, 2025 | |
| 76270752 | App crashes at checkout | Closed | Low |  Miss Dino Hodkiewicz | — |  Miss Amber Hintz Sr. | bopis | 15h | ⊘Not fired | — | — | — | Sep 28, 2025 | Oct 5, 2025 | |
| 72066815 | App login problem | Closed | High |  Rose Ruecker | — |  Lily Raynor | Chat | — | 14h | ⊘Not fired | — | — | — | Oct 1, 2025 | Oct 5, 2025 |
| 46796139 | Insider tier issue | Closed | Low |  Shanie Wolff | — | Kaela Friesen | Chat | loyaltyappfragrance | 14h | ○Sent, no reply | — | — | — | Sep 27, 2025 | Oct 5, 2025 |
| 77843641 | App login problem | Closed | Urgent |  Dr. Parker Rodriguez V | — | Ignatius Cummerata | vipreturnsfragrance | 13h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 5, 2025 | |
| 96568585 | Shipping cost question | Closed | Low |  Elijah Paucek | Pacific Beauty Distributors |  Dr. Mandy McLaughlin | Chat | returnssamples | 11h | ⊘Not fired | — | — | — | Sep 29, 2025 | Oct 5, 2025 |
| 54410516 | Cancel order request | Closed | Normal |  Dr. Darien Ondricka | — | Kip Schroeder IV | Chat | wholesaledamaged | 10h | ●Responded | 5/5 | — | — | Oct 3, 2025 | Oct 5, 2025 |
| 61501200 | Order arrived damaged | Closed | Normal |  Rolando Haag | — | Kip Schroeder IV | influencerdamaged | 9h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 4, 2025 | |
| 66568556 | Question about product ingredients | Closed | Normal |  Salvatore Hammes | — |  Steve O'Conner | Social | — | 2d 8h | ⊘Not fired | — | — | — | Sep 27, 2025 | Oct 4, 2025 |
| 78860387 | Foundation match help | Closed | Normal |  Ms. August Greenfelder | — | Lily Raynor | bopisinfluencer | 7h | ●Responded | 5/5 | — | — | Oct 2, 2025 | Oct 4, 2025 | |
| 11398673 | Wholesale order question | Closed | Normal |  Clint Konopelski | — | Kip Schroeder IV | samplesreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 4, 2025 | |
| 33826432 | Address change after shipping | Closed | Normal |  Elnora Yundt | — |  Leonard Waters-Howell | Chat | shade-matchbopisreturns | 6h | ●Responded | 10/11 | — | — | Oct 1, 2025 | Oct 4, 2025 |
| 25506117 | Birthday gift not received | Closed | Normal |  Owen Carter | — | Kaela Friesen | bopis | 5h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 4, 2025 | |
| 27978595 | BOPIS order cancelled at store | Closed | Urgent |  Loyce Ferry | — | Ignatius Cummerata | Chat | refund | 1d 4h | ●Responded | 4/5 | — | — | Oct 2, 2025 | Oct 4, 2025 |
| 35215626 | Cancel order request | Closed | Low | Sophia Hintz | — | Mr. Eliza Gerhold IV | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 4, 2025 |
| 61017112 | Influencer code not working | Closed | Normal |  Ashlynn Zulauf | — |  Jacklyn Dare | — | 4h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 | |
| 23851001 | Missing samples in order | Closed | Normal |  Clinton Funk | — |  Darryl Jacobi | vip | 3h | ●Responded | 3/5 | — | — | Oct 3, 2025 | Oct 4, 2025 | |
| 95248972 | Wrong shade sent | Closed | Normal |  Clinton Bogan | — | Ignatius Cummerata | Chat | fragrancedamaged | 3h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 4, 2025 |
| 27700746 | Birthday gift not received | Closed | Normal |  Pam Rau | — | Leonard Waters-Howell | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 |
| 23120063 | Missing samples in order | Closed | Normal |  Ana Senger | — | Garth Dooley | Chat | — | 3h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 4, 2025 |
| 42984054 | Shipping cost question | Closed | Normal |  Janet Lynch | — |  Yazmin Jast | Chat | appbopis | 3h | ●Responded | 5/5 | — | — | Sep 30, 2025 | Oct 4, 2025 |
| 55135292 | App crashes at checkout | Closed | Normal |  Tonya Littel | — | Ignatius Cummerata | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 4, 2025 | |
| 74001029 | App crashes at checkout | Closed | High |  Adam Erdman | — | Kaela Friesen | Chat | samplesrefundfragrance | 2h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 4, 2025 |
| 13536813 | Shipping cost question | Closed | Normal |  Charles Thiel | — | Amely Pacocha | wholesale | 2h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 4, 2025 | |
| 98025282 | App login problem | Closed | High |  Dr. Elsa Stroman DVM | — | Miss Amber Hintz Sr. | Chat | — | 2h | ●Responded | 1/5 | — | — | Oct 3, 2025 | Oct 4, 2025 |
| 00707982 | Lost package follow-up | Closed | Low |  Kody Kling | — |  Tommy Kuvalis | vipbopis | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 | |
| 34542137 | Wholesale order question | Closed | Low |  Jefferey Casper | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 | |
| 13660915 | Lost package follow-up | Closed | High |  Tara Bogan | — | Mr. Lonie Hudson | Chat | — | 2d 21h | ●Responded | 4/5 | — | — | Sep 29, 2025 | Oct 4, 2025 |
| 17815947 | Cancel subscription / Auto-replenish | Closed | Urgent |  Enrique Walter | — |  Mr. Cade Senger | wholesaleapp | 19h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 4, 2025 | |
| 92842923 | Missing samples in order | Closed | Normal |  Timothy Jakubowski | — |  Chaz Renner | Phone | damagedloyalty | 17h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Oct 4, 2025 |
| 85839517 | Item authenticity concern | Closed | Normal |  Ernie West | — | Vilma Gusikowski | Phone | shippingsamplesinfluencer | 16h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Oct 4, 2025 |
| 80375785 | Store experience feedback | Closed | Normal |  Savanah Shields | — | Tommy Kuvalis | — | 2d 13h | ●Responded | 4/5 | — | — | Sep 26, 2025 | Oct 4, 2025 |