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Showing 8,451 - 8,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 82924675 | Question about product ingredients | Closed | Normal |  Deanna Cole DDS | — |  Oscar O'Hara | — | 2d 14h | ●Responded | 4/5 | — | — | Sep 20, 2025 | Sep 24, 2025 | |
| 02814398 | Klarna / Afterpay split issue | Closed | Urgent |  Dr. Markus Thompson | — |  Julie Hodkiewicz | Chat | returns | 13h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 24, 2025 |
| 25254040 | Allergic reaction concern | Closed | Low |  Miss Caroline Gusikowski | — |  Amely Pacocha | loyaltywholesale | 9d 12h | ●Responded | 1/5 | — | — | Sep 8, 2025 | Sep 24, 2025 | |
| 18061058 | Address change after shipping | Closed | Normal |  Gabriel Crona | — |  Vilma Gusikowski | Chat | refundappfragrance | 9h | ●Responded | 5/5 | — | — | Sep 18, 2025 | Sep 23, 2025 |
| 79869672 | Cancel subscription / Auto-replenish | Closed | Normal |  Mr. Damon Friesen | — | Oscar O'Hara | wholesale | 2d 8h | ●Responded | 3/5 | — | — | Sep 19, 2025 | Sep 23, 2025 | |
| 25702737 | Address change after shipping | Closed | Normal |  Martin Altenwerth | — |  Chaz Renner | refundsamplesfragrance | 7h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 23, 2025 | |
| 15551937 | Klarna / Afterpay split issue | Closed | High |  Emilia Luettgen | — |  Katrina Johns | Chat | — | 6h | ●Responded | 5/5 | — | — | Sep 16, 2025 | Sep 23, 2025 |
| 76071673 | Order arrived damaged | Closed | Urgent |  Reed Parker | — |  Faith Hilll | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 |
| 79979738 | BOPIS order cancelled at store | Closed | Normal |  Joan Nolan | — | Amely Pacocha | loyaltyvip | 6h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 23, 2025 | |
| 07924556 | Address change after shipping | Closed | Normal |  Rickey Wilkinson | — |  Miss Amber Hintz Sr. | app | 5h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |
| 59767061 | Insider tier issue | Closed | Normal |  Savanna Breitenberg | — |  Kip Schroeder IV | Phone | bopisgift-cardshipping | 5h | ●Responded | 10/11 | — | — | Sep 19, 2025 | Sep 23, 2025 |
| 44158439 | Refund not received | Closed | High |  Nathaniel Pagac | — | Vilma Gusikowski | influencer | 4d 5h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 | |
| 13499837 | Refund not received | Closed | High |  Daniella Berge | — |  Jacklyn Dare | Chat | fragrance | 4h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 23, 2025 |
| 93615405 | BOPIS pickup not ready | Closed | Normal |  Jon Walter | — |  Mr. Cade Senger | Chat | refund | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 23, 2025 |
| 07692684 | Klarna / Afterpay split issue | Closed | Low |  Stacy Barrows III | — | Jacklyn Dare | fragranceshipping | 1d 4h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |
| 39101686 | Lost package follow-up | Closed | Low |  Carlton Hoeger | — |  Lily Raynor | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 |
| 90995446 | Refund not received | Closed | Normal |  Lavada Blick PhD | — |  Garth Dooley | samplesdamaged | 3h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 23, 2025 | |
| 10198436 | Where is my order? | Closed | Normal |  Edward Schoen | — |  Mr. Lonie Hudson | Social | — | 3h | ⊘Not fired | — | — | — | Sep 22, 2025 | Sep 23, 2025 |
| 71173546 | Store experience feedback | Closed | Normal |  Juvenal Ward | — | Amely Pacocha | — | 3h | ●Responded | 1/11 | — | — | Sep 20, 2025 | Sep 23, 2025 | |
| 47738075 | BOPIS order cancelled at store | Closed | Normal |  Kenton Weber | — |  Ignatius Cummerata | Chat | influencer | 3h | ⊘Not fired | — | — | — | Sep 22, 2025 | Sep 23, 2025 |
| 29365895 | Refund not received | Closed | Normal |  Mortimer Boyle | — | Garth Dooley | influencerwholesalereturns | 3h | ●Responded | 9/11 | — | — | Sep 22, 2025 | Sep 23, 2025 | |
| 52541087 | Restock alert for backorder | Closed | Normal |  Coralie Haag | — |  Kaela Friesen | influencer | 2h | ●Responded | 4/5 | — | — | Sep 18, 2025 | Sep 23, 2025 | |
| 34207526 | Address change after shipping | Closed | Normal |  Tavares Senger | — |  Mr. Skyla Trantow | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 23, 2025 |
| 50373017 | Loyalty points not posting | Closed | Normal |  Jackie Wintheiser | — | Ignatius Cummerata | returnsshipping | 2h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 11225714 | Order arrived damaged | Closed | Urgent |  Jake Connelly | — | Mr. Lonie Hudson | shipping | 1h | ●Responded | 4/5 | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 62197730 | Address change after shipping | Closed | Normal |  Myra Hilll | — | Julie Hodkiewicz | appinfluencerreturns | 1h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |
| 79644330 | App login problem | Closed | Low |  Lisette Block | — | Oscar O'Hara | Chat | shipping | 1h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 23, 2025 |
| 98577680 | Lost package follow-up | Closed | Urgent |  Francesca Deckow DVM | — |  Steve O'Conner | wholesale | 1h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 23, 2025 | |
| 35240757 | Where is my order? | Closed | Low |  Flora Bosco | — | Mr. Lonie Hudson | — | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 | |
| 35245255 | Order arrived damaged | Closed | Normal |  Zachary Schmidt-Hudson | — | Garth Dooley | Chat | damagedgift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 37083637 | Wholesale order question | Closed | Normal |  Clara Brekke | — |  Darryl Jacobi | vipshade-match | 1d | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 58779259 | Gift card balance question | Closed | Normal |  Ulises Larkin | — | Garth Dooley | Phone | — | 23h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 42306343 | Klarna / Afterpay split issue | Closed | Normal |  Jordi Gulgowski-Kautzer | — | Mr. Cade Senger | — | 23h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 23, 2025 | |
| 54885984 | Klarna / Afterpay split issue | Closed | Normal |  Miss Dino Hodkiewicz | — | Katrina Johns | Chat | loyaltybopis | 23h | ●Responded | 5/5 | — | — | Sep 18, 2025 | Sep 23, 2025 |
| 85359870 | Discount code not working | Closed | Normal |  Kathryn Russel IV | — | Vilma Gusikowski | fragrance | 23h | ⊘Not fired | — | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 63157324 | Restock alert for backorder | Closed | High |  Chase Wuckert | — | Amely Pacocha | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 31929739 | Restock alert for backorder | Closed | Urgent |  Ms. Ramona Treutel | — | Mr. Cade Senger | Chat | vipwholesalefragrance | 21h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 23, 2025 |
| 61627843 | Foundation match help | Closed | Normal |  Dr. Marjory Gislason | — | Garth Dooley | Chat | — | 1d 20h | ⊘Not fired | — | — | — | Sep 16, 2025 | Sep 23, 2025 |
| 86403629 | Missing samples in order | Closed | Normal |  Tristian Murphy | — | Darryl Jacobi | — | 18h | ●Responded | 4/5 | — | — | Sep 18, 2025 | Sep 23, 2025 | |
| 07653035 | App login problem | Closed | Normal |  Lamar Erdman | — |  Tommy Kuvalis | wholesale | 15h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 23, 2025 | |
| 62441398 | Influencer code not working | Closed | Normal |  Dr. Henry Tromp DVM | — | Faith Hilll | vipbopiswholesale | 12h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 23, 2025 | |
| 57916310 | App crashes at checkout | Closed | High |  Toby Mosciski | — | Faith Hilll | Chat | gift-cardsamples | 10h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 78761558 | Loyalty points not posting | Closed | High |  Rolando Hodkiewicz | Crown Department Stores | Kaela Friesen | Chat | returnsapp | 9h | ⊘Not fired | — | — | — | Sep 18, 2025 | Sep 22, 2025 |
| 85464762 | Loyalty points not posting | Closed | Low |  Nina Ortiz | — | Oscar O'Hara | loyalty | 9h | ●Responded | 10/11 | — | — | Sep 16, 2025 | Sep 22, 2025 | |
| 17863047 | Wrong shade sent | Closed | High |  Mr. Ronald Fahey | Atlas Hospitality | Katrina Johns | Chat | loyalty | 8h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 22, 2025 |
| 08111572 | Gift card balance question | Closed | Low |  Enrique Walter | — | Darryl Jacobi | gift-cardreturns | 7h | ●Responded | 5/5 | — | — | Sep 18, 2025 | Sep 22, 2025 | |
| 21529776 | Missing samples in order | Closed | Normal |  Joanne Vandervort | — | Jacklyn Dare | returnsfragrance | 6h | ●Responded | 5/5 | — | — | Sep 15, 2025 | Sep 22, 2025 | |
| 12863620 | App crashes at checkout | Closed | Urgent |  Hollie Swift I | — | Oscar O'Hara | shade-matchdamagedfragrance | 6h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 22, 2025 | |
| 20950702 | Wrong shade sent | Closed | Normal |  Anahi Romaguera | — |  Dr. Mandy McLaughlin | Chat | damagedinfluencer | 6h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 22, 2025 |
| 50853937 | Pro discount enrollment | Closed | Normal |  Gia Hodkiewicz | — | Chaz Renner | Chat | shipping | 6h | ●Responded | 1/5 | — | — | Sep 19, 2025 | Sep 22, 2025 |