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Showing 8,501 - 8,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67941319 | Wrong shade sent | Closed | Normal |  Nicholas Conroy III | — |  Amely Pacocha | Phone | loyalty | 6h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 22, 2025 |
| 31412817 | Price match request | Closed | High |  Anibal Barton | — |  Mr. Lonie Hudson | appvipfragrance | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 | |
| 27003592 | Gift card balance question | Closed | Normal |  Sonya Deckow | — |  Jacklyn Dare | — | 5h | ⊘Not fired | — | — | — | Sep 17, 2025 | Sep 22, 2025 | |
| 96034522 | Cancel order request | Closed | Normal |  Georgia Bartoletti | — |  Ignatius Cummerata | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 22, 2025 |
| 80851898 | Question about product ingredients | Closed | Low |  Mr. Clay Hilpert | — | Amely Pacocha | influencer | 5h | ●Responded | 5/5 | — | — | Sep 17, 2025 | Sep 22, 2025 | |
| 79044183 | Missing samples in order | Closed | Low |  Danielle Kshlerin | — |  Mr. Skyla Trantow | Social | bopisloyalty | 5h | ⊘Not fired | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 46096612 | Question about product ingredients | Closed | Normal |  Jerald Schulist | — |  Yazmin Jast | Chat | vipreturnsshipping | 5h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 22, 2025 |
| 67070438 | Where is my order? | Closed | Normal |  Jon Walter | — |  Chaz Renner | Phone | — | 4h | ⊘Not fired | — | — | — | Sep 18, 2025 | Sep 22, 2025 |
| 37060148 | Missing items in shipment | Closed | Normal |  Merle Hickle | — |  Vilma Gusikowski | wholesalegift-card | 4h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 | |
| 27142155 | Restock alert for backorder | Closed | Normal |  Dr. Reece Gusikowski | — | Yazmin Jast | Social | loyalty | 3d 4h | ⊘Not fired | — | — | — | Sep 15, 2025 | Sep 22, 2025 |
| 29052690 | Missing items in shipment | Closed | Normal |  Glen Wilkinson | — |  Steve O'Conner | Chat | — | 3h | ⊘Not fired | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 37010272 | Birthday gift not received | Closed | Normal |  Lowell Wehner | — |  Katrina Johns | influencergift-cardloyalty | 2h | ●Responded | 10/11 | — | — | Sep 18, 2025 | Sep 22, 2025 | |
| 81963346 | Pro discount enrollment | Closed | High |  Clair Buckridge | — |  Darryl Jacobi | gift-cardwholesalerefund | 2h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 | |
| 90206112 | Store experience feedback | Closed | Normal |  Margie Quigley-Boehm | — |  Mr. Eliza Gerhold IV | appwholesaleshade-match | 2h | ●Responded | 10/11 | — | — | Sep 17, 2025 | Sep 22, 2025 | |
| 46043939 | Pro discount enrollment | Closed | Normal |  Orrin Lesch | — | Steve O'Conner | influencer | 1h | ⊘Not fired | — | — | — | Sep 17, 2025 | Sep 22, 2025 | |
| 90058472 | Return after 30-day window | Closed | Normal |  Eugene Spencer | — | Vilma Gusikowski | — | 1h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 22, 2025 | |
| 50021502 | Missing samples in order | Closed | Normal |  Miss Jacquelyn Grant-Ritchie | — | Ignatius Cummerata | samples | 1h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 22, 2025 | |
| 91004048 | Missing items in shipment | Closed | Normal |  Miss Nellie Kessler | — | Mr. Skyla Trantow | Phone | damagedwholesaleshipping | 23h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 31922649 | Gift card balance question | Closed | High |  Elsa Stracke | Studio Eleven |  Dr. Mandy McLaughlin | influencer | 18h | ⊘Not fired | — | — | — | Sep 19, 2025 | Sep 22, 2025 | |
| 43576447 | BOPIS order cancelled at store | Closed | Normal |  Franklin Heller | — | Dr. Mandy McLaughlin | Chat | returnssamplesdamaged | 1d 17h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 22, 2025 |
| 24885457 | App login problem | Closed | Normal |  Mildred Graham-Stoltenberg | — |  Miss Amber Hintz Sr. | Phone | — | 16h | ●Responded | 3/5 | — | — | Sep 16, 2025 | Sep 22, 2025 |
| 23707671 | App crashes at checkout | Closed | Normal |  Ms. Priscilla Ebert | — | Chaz Renner | appsamplesbopis | 2d 15h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 22, 2025 | |
| 31793964 | Price match request | Closed | Normal |  Dr. Helmer Daniel | — | Yazmin Jast | shade-match | 15h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 22, 2025 | |
| 50573484 | Where is my order? | Closed | Normal |  Tomas Torphy | — | Katrina Johns | Chat | loyalty | 15h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 22, 2025 |
| 46302449 | Allergic reaction concern | Closed | Normal |  Claire Wiegand | — | Mr. Eliza Gerhold IV | Phone | bopisdamaged | 7d 15h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 22, 2025 |
| 33220659 | Foundation match help | Closed | Normal |  Roger Bogan | — |  Kaela Friesen | Social | shade-matchvipgift-card | 14h | ⊘Not fired | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 43484872 | Cancel order request | Closed | Normal |  Payton Padberg | — | Dr. Mandy McLaughlin | Chat | returnsloyaltydamaged | 10h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 |
| 49905905 | Gift card balance question | Closed | Low |  Isai Prosacco IV | — | Mr. Eliza Gerhold IV | — | 2d 10h | ●Responded | 4/5 | — | — | Sep 12, 2025 | Sep 22, 2025 | |
| 21815721 | Order arrived damaged | Closed | High |  Chad Little | — | Dr. Mandy McLaughlin | Chat | damagedshade-match | 9d 8h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 21, 2025 |
| 54340155 | BOPIS order cancelled at store | Closed | Normal |  Jany Tromp-Monahan | — | Amely Pacocha | Chat | samples | 7h | ●Responded | 9/11 | — | — | Sep 17, 2025 | Sep 21, 2025 |
| 18336171 | Cancel subscription / Auto-replenish | Closed | Urgent |  Scottie Schaefer DDS | — |  Lily Raynor | — | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 47777331 | Foundation match help | Closed | High |  Heber Maggio | Aurora Hotels Group | Miss Amber Hintz Sr. | returnsbopisrefund | 6h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 | |
| 42975514 | Shipping cost question | Closed | High |  Kathryn Bogisich | — | Miss Amber Hintz Sr. | — | 6h | ●Responded | 4/5 | — | — | Sep 14, 2025 | Sep 21, 2025 | |
| 07483675 | Question about product ingredients | Closed | Normal | Dr. Helmer Daniel | — | Ignatius Cummerata | Chat | sampleswholesalebopis | 6h | ●Responded | 5/5 | — | — | Sep 20, 2025 | Sep 21, 2025 |
| 62543554 | Influencer code not working | Closed | Normal |  Irma Fahey | — | Ignatius Cummerata | gift-cardbopis | 6h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 | |
| 47486869 | Order arrived damaged | Closed | Urgent |  Roxane Rohan PhD | — | Amely Pacocha | shippingapp | 5h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 21, 2025 | |
| 10787465 | Pro discount enrollment | Closed | Low |  Juliana Kshlerin-Pagac | — |  Eula McKenzie | Chat | appfragranceshade-match | 5h | ●Responded | 10/11 | — | — | Sep 18, 2025 | Sep 21, 2025 |
| 87032093 | Allergic reaction concern | Closed | Normal |  Ginger Hilll | — | Mr. Lonie Hudson | — | 4h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 21, 2025 | |
| 12204599 | Question about product ingredients | Closed | Normal |  Josephine Bins | — |  Faith Hilll | bopis | 4h | ●Responded | 1/5 | — | — | Sep 18, 2025 | Sep 21, 2025 | |
| 76017182 | BOPIS pickup not ready | Closed | Low |  Noel Stracke | — | Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 21, 2025 | |
| 43306006 | Wholesale order question | Closed | Normal |  Gail Bradtke | — |  Mr. Cade Senger | Social | — | 3h | ⊘Not fired | — | — | — | Sep 20, 2025 | Sep 21, 2025 |
| 39690784 | Foundation match help | Closed | Normal |  Julien Bins | — | Darryl Jacobi | Phone | fragranceshippingsamples | 3h | ●Responded | 1/5 | — | — | Sep 19, 2025 | Sep 21, 2025 |
| 47144774 | App crashes at checkout | Closed | Normal |  Marvin Collier | — | Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 89485957 | Klarna / Afterpay split issue | Closed | Low |  Akeem Bernier | — |  Kip Schroeder IV | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 |
| 76048875 | Allergic reaction concern | Closed | Low |  Aliyah Huel IV | — | Jacklyn Dare | samples | 3h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 65961771 | Klarna / Afterpay split issue | Closed | Normal |  Rogelio Conroy | — | Kaela Friesen | wholesalesamplesapp | 2h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 43806153 | Influencer code not working | Closed | Normal |  Willard Torphy PhD | — |  Julie Hodkiewicz | — | 2h | ○Sent, no reply | — | — | — | Sep 18, 2025 | Sep 21, 2025 | |
| 10008113 | Discount code not working | Closed | Normal |  Kay Boyer | — | Kaela Friesen | — | 2d 1h | ⊘Not fired | — | — | — | Sep 14, 2025 | Sep 21, 2025 | |
| 00979805 | BOPIS pickup not ready | Closed | Low |  Harry Grimes | — | Miss Amber Hintz Sr. | fragrance | 1h | ●Responded | 9/11 | — | — | Sep 20, 2025 | Sep 21, 2025 | |
| 33964050 | Discount code not working | Closed | Normal |  Alessia Fahey | — | Chaz Renner | apployalty | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 21, 2025 |