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Showing 8,951 - 9,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58230549 | Price match request | Closed | Normal |  Freda Koepp | — |  Leonard Waters-Howell | Chat | — | 6h | ●Responded | 4/5 | — | — | Sep 5, 2025 | Sep 9, 2025 |
| 23745107 | Allergic reaction concern | Closed | Normal |  Ross Heathcote | — |  Steve O'Conner | influencer | 5h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 9, 2025 | |
| 68117384 | App login problem | Closed | Normal |  Robyn Price | — |  Faith Hilll | refund | 5h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 34953849 | BOPIS pickup not ready | Closed | Urgent |  Barbara Herman | — |  Eula McKenzie | Chat | shippingapployalty | 5h | ●Responded | 3/5 | — | — | Sep 8, 2025 | Sep 9, 2025 |
| 01931452 | Store experience feedback | Closed | Low |  Noel Stracke | — |  Miss Amber Hintz Sr. | bopis | 5h | ●Responded | 2/5 | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 17987915 | Gift card balance question | Closed | Normal |  Annabel Nicolas DDS | — |  Chaz Renner | samples | 5h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 9, 2025 | |
| 83816818 | Insider tier issue | Closed | Normal |  Dariana Bradtke | — | Faith Hilll | — | 4h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 9, 2025 | |
| 08448756 | Restock alert for backorder | Closed | Normal |  Kirk Wintheiser-Lang | — | Steve O'Conner | gift-cardbopisshipping | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 9, 2025 | |
| 11522137 | BOPIS order cancelled at store | Closed | Urgent |  Anibal Barton | — |  Amely Pacocha | Chat | fragrancevipshade-match | 4h | ●Responded | 7/11 | — | — | Sep 5, 2025 | Sep 9, 2025 |
| 48083796 | Shipping cost question | Closed | High |  Frederick Kling | — | Amely Pacocha | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 9, 2025 |
| 19402246 | Item authenticity concern | Closed | High |  Mr. Lynn Bruen | — |  Jacklyn Dare | — | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 | |
| 29394606 | Refund not received | Closed | Normal |  Mrs. Nancy Sauer-Marks | Helix Talent | Steve O'Conner | vipinfluencerloyalty | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 | |
| 66443876 | Order arrived damaged | Closed | Normal |  Lorraine Kunze | — |  Mr. Lonie Hudson | bopis | 3h | ●Responded | 7/11 | — | — | Sep 6, 2025 | Sep 9, 2025 | |
| 43624762 | Missing items in shipment | Closed | Urgent |  Roel Witting | — |  Garth Dooley | returnsshipping | 3h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 89746356 | Question about product ingredients | Closed | Normal |  Carol Morissette | — |  Tommy Kuvalis | Chat | returnsdamaged | 3h | ●Responded | 5/5 | — | — | Sep 4, 2025 | Sep 9, 2025 |
| 05964375 | BOPIS pickup not ready | Closed | Normal |  Dr. Roy Beer | — | Faith Hilll | Phone | loyaltysamples | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 |
| 80607471 | App crashes at checkout | Closed | High |  Ezequiel Brekke | — |  Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 |
| 06988050 | Insider tier issue | Closed | Normal |  Glen Schultz | — | Miss Amber Hintz Sr. | vip | 1h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 9, 2025 | |
| 13866443 | BOPIS order cancelled at store | Closed | High |  Mildred Cronin | — | Steve O'Conner | samples | 1h | ●Responded | 10/11 | — | — | Sep 3, 2025 | Sep 9, 2025 | |
| 60933558 | Missing samples in order | Closed | Low |  Kaitlin Weber | — |  Yazmin Jast | damaged | 1h | ●Responded | 4/5 | — | — | Sep 7, 2025 | Sep 9, 2025 | |
| 52684371 | App crashes at checkout | Closed | Low |  Scottie Schaefer DDS | — | Eula McKenzie | Social | gift-cardreturnsfragrance | 1h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 9, 2025 |
| 44539550 | Lost package follow-up | Closed | Low |  Mrs. Penny Muller-Howell | — |  Katrina Johns | — | 21h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 | |
| 87271204 | Return after 30-day window | Closed | Low |  Dr. Marjory Gislason | — | Amely Pacocha | bopisloyalty | 21h | ●Responded | 5/5 | — | — | Sep 1, 2025 | Sep 9, 2025 | |
| 50295724 | App crashes at checkout | Closed | Normal |  Ayana Adams | — | Faith Hilll | fragrance | 21h | ●Responded | 5/5 | — | — | Sep 2, 2025 | Sep 9, 2025 | |
| 88554492 | Refund not received | Closed | Normal |  Pam Hauck | — |  Vilma Gusikowski | loyaltywholesalevip | 21h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 73968789 | Where is my order? | Closed | Normal |  Mr. Brendan Tillman | — |  Julie Hodkiewicz | Chat | fragrancebopisapp | 20h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 |
| 39987823 | Loyalty points not posting | Closed | Low |  Sophia Hintz | — |  Oscar O'Hara | — | 19h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 83023133 | Lost package follow-up | Closed | Normal |  Wanda Huels Jr. | — | Amely Pacocha | — | 19h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 9, 2025 | |
| 19847766 | BOPIS pickup not ready | Closed | Low |  Isom Kshlerin | — | Garth Dooley | fragrancewholesalereturns | 17h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 9, 2025 | |
| 23423322 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Julie Predovic | — | Mr. Lonie Hudson | shippingfragrancesamples | 6d 16h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 9, 2025 | |
| 78446480 | Where is my order? | Closed | Normal |  Miss Nellie Kessler | — | Mr. Lonie Hudson | Social | influencerrefund | 16h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 9, 2025 |
| 38103300 | Discount code not working | Closed | Normal |  Laurie Bins | — | Julie Hodkiewicz | Chat | — | 1d 15h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 9, 2025 |
| 38310401 | Wholesale order question | Closed | Urgent |  Mrs. Sylvia Kshlerin Sr. | — | Leonard Waters-Howell | Chat | — | 15h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 9, 2025 |
| 73238912 | Missing items in shipment | Closed | Normal |  Daphnee Moen | — | Faith Hilll | Chat | — | 2d 14h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 |
| 04882384 | Foundation match help | Closed | Normal |  Glen Breitenberg | — | Tommy Kuvalis | Chat | — | 9d 14h | ⊘Not fired | — | — | — | Aug 25, 2025 | Sep 9, 2025 |
| 96152540 | Allergic reaction concern | Closed | Normal |  Jacqueline Ferry | — | Darryl Jacobi | Chat | vipreturns | 7d 13h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 9, 2025 |
| 94458525 | Where is my order? | Closed | Normal |  Tasha Yundt | — | Amely Pacocha | Social | damagedbopis | 12h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 9, 2025 |
| 70072003 | Restock alert for backorder | Closed | Normal |  Dereck Torphy | — | Eula McKenzie | Phone | returns | 11h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 9, 2025 |
| 43633770 | Question about product ingredients | Closed | Normal |  Kelli Klocko | — |  Kip Schroeder IV | Chat | — | 9h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 8, 2025 |
| 91743856 | Discount code not working | Closed | Normal |  Daniel Kovacek | — | Leonard Waters-Howell | Chat | app | 9h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 8, 2025 |
| 23273487 | Where is my order? | Closed | Normal |  Anthony Streich | — |  Mr. Eliza Gerhold IV | refund | 8h | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 8, 2025 | |
| 92967869 | Missing samples in order | Closed | Urgent |  Catherine Kreiger | — | Leonard Waters-Howell | — | 1d 8h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 8, 2025 | |
| 96338862 | Restock alert for backorder | Closed | Normal |  Maude Bogan | — | Vilma Gusikowski | Phone | refundshade-matchbopis | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 |
| 60598851 | Insider tier issue | Closed | Normal | Anibal Barton | — | Julie Hodkiewicz | Chat | shippingrefundbopis | 6h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 8, 2025 |
| 16310069 | Allergic reaction concern | Closed | Normal |  Maya Bernhard | — | Darryl Jacobi | gift-card | 6h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 8, 2025 | |
| 80694843 | Wholesale order question | Closed | Normal |  Wilbert Lang | Coastal Spas & Wellness |  Kaela Friesen | Chat | — | 6h | ●Responded | 5/5 | — | — | Sep 5, 2025 | Sep 8, 2025 |
| 32839898 | App login problem | Closed | Normal |  Freddie Huel-Leffler | — | Kip Schroeder IV | Chat | — | 5h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 8, 2025 |
| 29445337 | Shipping cost question | Closed | Normal |  Dr. Travis Koepp | — | Chaz Renner | samplesvipbopis | 5h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 8, 2025 | |
| 18537220 | Gift card balance question | Closed | Normal |  Harry Lynch DDS | — | Kaela Friesen | gift-cardinfluencerapp | 5h | ○Sent, no reply | — | — | — | Sep 3, 2025 | Sep 8, 2025 | |
| 97362241 | App crashes at checkout | Closed | Low |  Caleb Cronin | — | Kip Schroeder IV | Chat | — | 5h | ●Responded | 5/5 | — | — | Sep 2, 2025 | Sep 8, 2025 |