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Showing 951 - 1,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70785888 | Gift card balance question | Closed | Normal |  Tyreek D'Amore | — |  Garth Dooley | Chat | samplesvip | 1d 7h | ●Responded | 4/5 | — | — | Apr 28, 2026 | Apr 30, 2026 |
| 57417295 | BOPIS order cancelled at store | Closed | Low |  Angelo D'Amore | — |  Faith Hilll | returns | 6h | ●Responded | 1/5 | — | — | Apr 23, 2026 | Apr 30, 2026 | |
| 06996617 | Store experience feedback | Closed | Low |  Dr. William Gerlach | — |  Mr. Cade Senger | damagedreturnsshade-match | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 30, 2026 | |
| 53542072 | Refund not received | Closed | High |  Luis Swaniawski | — | Mr. Cade Senger | gift-carddamaged | 6h | ○Sent, no reply | — | — | — | Apr 29, 2026 | Apr 30, 2026 | |
| 13871862 | Allergic reaction concern | Closed | Normal |  Ross Heathcote | — |  Mr. Eliza Gerhold IV | samplesgift-card | 2d 6h | ●Responded | 4/5 | — | — | Apr 27, 2026 | Apr 30, 2026 | |
| 41649269 | Wrong shade sent | Closed | High |  Rossie Gutkowski | — | Mr. Cade Senger | bopis | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 | |
| 64771087 | Influencer code not working | Closed | High |  Larue Kuhic | — | Mr. Eliza Gerhold IV | Chat | refundshipping | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 30, 2026 |
| 43570346 | Pro discount enrollment | Closed | Normal |  Lana Corwin | — |  Katrina Johns | Chat | returnsrefundwholesale | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 |
| 27908233 | Missing items in shipment | Closed | High |  Kyra Hermann | — | Mr. Eliza Gerhold IV | influencer | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 | |
| 40602161 | Foundation match help | Closed | High |  Sophia Hintz | — |  Dr. Mandy McLaughlin | Chat | vipshade-match | 6h | ○Sent, no reply | — | — | — | Apr 29, 2026 | Apr 30, 2026 |
| 30797841 | Allergic reaction concern | Closed | Normal |  Golda Bosco | — |  Steve O'Conner | loyaltyvipapp | 5h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 30, 2026 | |
| 84125311 | Insider tier issue | Closed | Low | Dr. William Gerlach | — | Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 96368528 | Lost package follow-up | Closed | Normal |  Lessie Rodriguez | — | Dr. Mandy McLaughlin | fragrance | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 | |
| 18317296 | Cancel order request | Closed | Low |  Eula Nienow | — |  Julie Hodkiewicz | Chat | bopisreturns | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 30, 2026 |
| 54922463 | Refund not received | Closed | Normal |  Jenna Boyer-Ankunding | — |  Eula McKenzie | Chat | shippingfragrance | 4h | ⊘Not fired | — | — | — | Apr 26, 2026 | Apr 30, 2026 |
| 23787453 | Lost package follow-up | Closed | Normal |  Mr. Stephan Lind IV | — |  Leonard Waters-Howell | influencer | 4h | ●Responded | 7/11 | — | — | Apr 24, 2026 | Apr 30, 2026 | |
| 00461727 | Klarna / Afterpay split issue | Closed | Normal |  Rafael Hamill-Dach | — |  Mr. Skyla Trantow | Chat | damaged | 4h | ●Responded | 10/11 | — | — | Apr 28, 2026 | Apr 30, 2026 |
| 07885761 | Missing items in shipment | Closed | Low |  Jeannie Heathcote | — |  Kip Schroeder IV | Chat | samplesapployalty | 3h | ○Sent, no reply | — | — | — | Apr 29, 2026 | Apr 30, 2026 |
| 25478137 | Insider tier issue | Closed | Normal |  Grayce Ziemann | North Star Retreats |  Mr. Lonie Hudson | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 30, 2026 | |
| 99254843 | Return after 30-day window | Closed | Normal |  Rubye Walker | — | Mr. Skyla Trantow | bopisvip | 3h | ●Responded | 3/5 | — | — | Apr 23, 2026 | Apr 30, 2026 | |
| 13294730 | Cancel order request | Closed | Low |  Lera Reichel DVM | — | Faith Hilll | fragrancegift-card | 3h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 30, 2026 | |
| 14628373 | Lost package follow-up | Closed | Normal |  Marguerite Dietrich | — | Faith Hilll | loyaltydamaged | 2h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 30, 2026 | |
| 07620394 | Pro discount enrollment | Closed | Normal |  Julio Denesik MD | — | Mr. Eliza Gerhold IV | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 37901069 | Shipping cost question | Closed | Normal |  Catherine Kreiger | — | Mr. Lonie Hudson | Phone | refund | 2h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 30, 2026 |
| 80977602 | Wholesale order question | Closed | Low |  Rudolph Gorczany | — | Eula McKenzie | Chat | shade-matchreturns | 2h | ⊘Not fired | — | — | — | Apr 28, 2026 | Apr 30, 2026 |
| 93697223 | Pro discount enrollment | Closed | Normal |  Francesca Deckow DVM | — |  Lily Raynor | vipinfluencer | 2d 2h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 30, 2026 | |
| 82720365 | Wrong shade sent | Closed | Normal |  Dr. Roy Beer | — | Mr. Lonie Hudson | Social | damagedgift-cardloyalty | 1h | ⊘Not fired | — | — | — | Apr 27, 2026 | Apr 30, 2026 |
| 20054074 | Influencer code not working | Closed | High |  Ginger Schneider | — |  Yazmin Jast | wholesale | 1h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 30, 2026 | |
| 86014304 | Foundation match help | Closed | Normal |  Mrs. Ernestine Kassulke MD | — | Garth Dooley | Social | — | 1h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 27897989 | Cancel order request | Closed | High |  Jake Connelly | — | Lily Raynor | Chat | bopisinfluencerapp | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 90554752 | Address change after shipping | Closed | Normal |  Makenna Douglas MD | — |  Miss Amber Hintz Sr. | Chat | damagedgift-card | 1d | ●Responded | 1/5 | — | — | Apr 25, 2026 | Apr 30, 2026 |
| 86980322 | Wrong shade sent | Closed | High |  Rhonda Heaney-Hermann | — |  Vilma Gusikowski | influencerdamagedgift-card | 2d | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 30, 2026 | |
| 23602454 | Order arrived damaged | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — |  Ignatius Cummerata | bopisfragrancereturns | 22h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 30, 2026 | |
| 66739881 | Order arrived damaged | Closed | Low |  Danielle Kshlerin | — | Mr. Cade Senger | Chat | — | 1d 22h | ●Responded | 1/5 | — | — | Apr 27, 2026 | Apr 30, 2026 |
| 13416326 | Wrong shade sent | Closed | High |  James Schmidt | — | Mr. Skyla Trantow | Phone | — | 2d 21h | ●Responded | 4/5 | — | — | Apr 21, 2026 | Apr 30, 2026 |
| 98290244 | Refund not received | Closed | Normal |  Erik Gibson | — | Vilma Gusikowski | Chat | influencerappshipping | 20h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 30, 2026 |
| 75882621 | Item authenticity concern | Closed | Normal |  Rowland Armstrong | — |  Chaz Renner | shippingfragrance | 2d 20h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 30, 2026 | |
| 02380861 | Lost package follow-up | Closed | Normal |  Sonya Deckow | — | Mr. Cade Senger | Chat | gift-cardfragrance | 2d 19h | ●Responded | 4/5 | — | — | Apr 22, 2026 | Apr 30, 2026 |
| 94824413 | Missing items in shipment | Closed | Normal |  Ernestina Rau | — | Vilma Gusikowski | Chat | wholesale | 17h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 30, 2026 |
| 62370255 | Return after 30-day window | Closed | Normal | Lera Reichel DVM | — |  Kaela Friesen | Chat | — | 2d 17h | ●Responded | 9/11 | — | — | Apr 24, 2026 | Apr 30, 2026 |
| 09781591 | Foundation match help | Closed | Low |  Dashawn Hintz | — | Mr. Cade Senger | Social | influencer | 9h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 29, 2026 |
| 55190250 | Discount code not working | Closed | Normal |  Amira Howe | — | Chaz Renner | shade-match | 6d 8h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 29, 2026 | |
| 52574040 | Cancel subscription / Auto-replenish | Closed | Low |  Tim Hand | — | Katrina Johns | vip | 2d 8h | ●Responded | 3/5 | — | — | Apr 24, 2026 | Apr 29, 2026 | |
| 92028826 | Missing items in shipment | Closed | Normal |  Kay Schoen | — | Mr. Eliza Gerhold IV | Chat | vipinfluencerbopis | 7h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 29, 2026 |
| 92221915 | BOPIS pickup not ready | Closed | Normal | Catherine Kreiger | — | Dr. Mandy McLaughlin | gift-cardappbopis | 1d 7h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 15024397 | Gift card balance question | Closed | Normal |  Deanna Cole DDS | — | Dr. Mandy McLaughlin | — | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 29, 2026 | |
| 53265079 | BOPIS order cancelled at store | Closed | Normal |  Jefferey Casper | — | Eula McKenzie | wholesalevipsamples | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 29, 2026 | |
| 06405273 | Wholesale order question | Closed | High |  Mya Streich | — | Miss Amber Hintz Sr. | Chat | samplesapp | 1d 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 29, 2026 |
| 16282751 | Wrong shade sent | Closed | Normal |  Winifred Hirthe | — | Lily Raynor | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 29, 2026 |
| 38305412 | Shipping cost question | Closed | High |  Juvenal Ward | — | Yazmin Jast | — | 2d 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 29, 2026 |