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Showing 1,001 - 1,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39483452 | Restock alert for backorder | Closed | Low |  Rhea Klein | — |  Amely Pacocha | — | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 29, 2026 | |
| 91411477 | Wrong shade sent | Closed | Normal |  Wendell Dickens | — |  Julie Hodkiewicz | influencergift-card | 5h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 29, 2026 | |
| 87558558 | Store experience feedback | Closed | Low |  Sienna Morar | — |  Mr. Cade Senger | shippingdamagedloyalty | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 29, 2026 | |
| 83552396 | Influencer code not working | Closed | Normal |  Raymond Feest | — |  Eula McKenzie | Social | damagedsamples | 5h | ⊘Not fired | — | — | — | Apr 22, 2026 | Apr 29, 2026 |
| 24300459 | Pro discount enrollment | Closed | Normal |  Alan Rosenbaum | — |  Yazmin Jast | wholesaledamaged | 4h | ●Responded | 9/11 | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 71353446 | Shipping cost question | Closed | Urgent |  Liam McKenzie | — |  Mr. Lonie Hudson | loyalty | 4h | ●Responded | 10/11 | — | — | Apr 27, 2026 | Apr 29, 2026 | |
| 98339300 | App crashes at checkout | Closed | High |  Molly Graham | — |  Leonard Waters-Howell | shade-matchsamples | 4h | ●Responded | 5/5 | — | — | Apr 28, 2026 | Apr 29, 2026 | |
| 34991103 | Restock alert for backorder | Closed | Normal | Raymond Feest | — |  Vilma Gusikowski | — | 3h | ⊘Not fired | — | — | — | Apr 26, 2026 | Apr 29, 2026 | |
| 02609797 | Wholesale order question | Closed | Low |  Duane Effertz | — |  Mr. Eliza Gerhold IV | Chat | returns | 3h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 29, 2026 |
| 15202304 | Price match request | Closed | Normal |  Martine O'Keefe | — |  Dr. Mandy McLaughlin | samplesshade-matchinfluencer | 3h | ●Responded | 9/11 | — | — | Apr 24, 2026 | Apr 29, 2026 | |
| 45573113 | Price match request | Closed | Low |  Mr. Dexter Walker-Koch | — |  Lily Raynor | damagedbopisshipping | 3h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 29, 2026 | |
| 57203813 | Return after 30-day window | Closed | Normal |  Miss Beth Zboncak Sr. | — | Julie Hodkiewicz | Social | damaged | 3h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 29, 2026 |
| 60306996 | Wholesale order question | Closed | Normal |  Lester Morar | — |  Kip Schroeder IV | shippingloyalty | 3h | ●Responded | 5/5 | — | — | Apr 26, 2026 | Apr 29, 2026 | |
| 38209181 | Influencer code not working | Closed | Low |  Ms. Ella Kozey Sr. | — |  Miss Amber Hintz Sr. | Phone | refundinfluencerbopis | 3h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 29, 2026 |
| 18261152 | Wholesale order question | Closed | Normal |  Santa Baumbach DVM | — |  Mr. Skyla Trantow | Chat | wholesale | 2d 2h | ●Responded | 3/5 | — | — | Apr 22, 2026 | Apr 29, 2026 |
| 97361535 | Cancel subscription / Auto-replenish | Closed | Normal |  Bert Terry | — | Vilma Gusikowski | influencerfragrancegift-card | 2h | ○Sent, no reply | — | — | — | Apr 27, 2026 | Apr 29, 2026 | |
| 66653481 | Missing items in shipment | Closed | Urgent |  Shaylee Frami | — | Miss Amber Hintz Sr. | damagedshade-match | 2h | ●Responded | 2/5 | — | — | Apr 27, 2026 | Apr 29, 2026 | |
| 27818198 | Return after 30-day window | Closed | Normal |  Ms. Ramona Treutel | — |  Jacklyn Dare | — | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 05283765 | Missing items in shipment | Closed | Low |  Ernesto Keeling | — |  Darryl Jacobi | damaged | 1h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 14273929 | Address change after shipping | Closed | Low |  Susan Becker | — | Jacklyn Dare | fragrance | 1h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 29, 2026 | |
| 88723922 | Address change after shipping | Closed | Normal |  Henrietta Gleason | — | Julie Hodkiewicz | Phone | wholesale | 10d | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 29, 2026 |
| 62132480 | Price match request | Closed | Low |  Ralph Treutel | Studio Eleven | Yazmin Jast | Chat | app | 1d 22h | ●Responded | 3/5 | — | — | Apr 23, 2026 | Apr 29, 2026 |
| 95048551 | Influencer code not working | Closed | Normal |  Miss Emma Weimann | — |  Kaela Friesen | shippingdamaged | 22h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 29, 2026 | |
| 71794782 | Klarna / Afterpay split issue | Closed | High |  Nathaniel Lynch | — | Amely Pacocha | — | 22h | ●Responded | 10/11 | — | — | Apr 27, 2026 | Apr 29, 2026 | |
| 89589431 | Return after 30-day window | Closed | Normal |  Roberto Kovacek | — | Miss Amber Hintz Sr. | Chat | influencergift-card | 2d 21h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 29, 2026 |
| 99951344 | Discount code not working | Closed | Low |  Lionel Walsh | — | Mr. Eliza Gerhold IV | shippingshade-match | 20h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 29, 2026 | |
| 73084500 | App crashes at checkout | Closed | Normal |  Ayana Adams | — |  Ignatius Cummerata | wholesalesamples | 7d 17h | ●Responded | 1/5 | — | — | Apr 20, 2026 | Apr 29, 2026 | |
| 96616275 | Refund not received | Closed | Normal |  Jerry Cruickshank | — |  Tommy Kuvalis | fragrancereturnsrefund | 16h | ●Responded | 3/5 | — | — | Apr 21, 2026 | Apr 29, 2026 | |
| 20257103 | BOPIS order cancelled at store | Closed | High |  Ms. Miranda Stracke | — | Darryl Jacobi | refund | 15h | ●Responded | 5/5 | — | — | Apr 25, 2026 | Apr 29, 2026 | |
| 33317894 | Cancel subscription / Auto-replenish | Closed | Normal |  Audrey Rau | — | Mr. Cade Senger | — | 1d 13h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 29, 2026 | |
| 87588077 | Price match request | Closed | Low |  Rodney Walker | — | Mr. Eliza Gerhold IV | — | 13h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 29, 2026 | |
| 06537984 | Return after 30-day window | Closed | Normal |  Mindy Torphy | — | Mr. Eliza Gerhold IV | influencerreturns | 2d 13h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 09254616 | Foundation match help | Closed | Normal |  Leona Kassulke | — | Leonard Waters-Howell | influencer | 12h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 29, 2026 | |
| 68746186 | Klarna / Afterpay split issue | Closed | Normal | Mr. Dexter Walker-Koch | — | Kip Schroeder IV | app | 12h | ⊘Not fired | — | — | — | Apr 23, 2026 | Apr 29, 2026 | |
| 39483015 | Item authenticity concern | Closed | Urgent |  Neil Pfeffer | — | Vilma Gusikowski | shade-match | 12h | ●Responded | 5/5 | — | — | Apr 26, 2026 | Apr 29, 2026 | |
| 27262372 | Restock alert for backorder | Closed | Normal |  Cathy Osinski | — | Lily Raynor | Chat | — | 12h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 29, 2026 |
| 32771990 | Klarna / Afterpay split issue | Closed | Normal |  Florencio McCullough | — |  Chaz Renner | Chat | fragrancedamaged | 2d 12h | ●Responded | 2/5 | — | — | Apr 22, 2026 | Apr 29, 2026 |
| 57140905 | Refund not received | Closed | Low |  Vivien Dicki | Quartz Gifting |  Katrina Johns | Social | bopisgift-card | 1d 10h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 29, 2026 |
| 69002202 | BOPIS order cancelled at store | Closed | Low |  Pam Rau | — | Julie Hodkiewicz | — | 9h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 28, 2026 | |
| 36733057 | Question about product ingredients | Closed | Normal |  Casandra Schiller | — | Eula McKenzie | Chat | refundshippinginfluencer | 8h | ●Responded | 4/5 | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 14550998 | Influencer code not working | Closed | Normal |  Roel Little | — |  Faith Hilll | Chat | shippingrefunddamaged | 6h | ●Responded | 3/5 | — | — | Apr 25, 2026 | Apr 28, 2026 |
| 80565111 | Influencer code not working | Closed | Urgent |  Yolanda Barton | — | Julie Hodkiewicz | vipfragrance | 6h | ⊘Not fired | — | — | — | Apr 25, 2026 | Apr 28, 2026 | |
| 69417189 | Missing samples in order | Closed | Low |  Alvena Hartmann | — | Ignatius Cummerata | Chat | refundwholesalesamples | 5h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 28, 2026 |
| 91801943 | Return after 30-day window | Closed | Normal |  Jordan Harber-Padberg | — | Mr. Lonie Hudson | Chat | app | 5h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 28, 2026 |
| 48029997 | App crashes at checkout | Closed | Normal |  Clair Buckridge | — | Chaz Renner | samples | 4h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 28, 2026 | |
| 94695077 | Wrong shade sent | Closed | Normal |  Willy Welch | House of Lumière |  Garth Dooley | returns | 4h | ⊘Not fired | — | — | — | Apr 24, 2026 | Apr 28, 2026 | |
| 31698278 | Pro discount enrollment | Closed | High |  Tim Reynolds | — | Chaz Renner | Phone | loyalty | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 28, 2026 |
| 26745414 | Shipping cost question | Closed | Normal |  Isai Prosacco IV | — | Katrina Johns | Chat | — | 4h | ●Responded | 4/5 | — | — | Apr 23, 2026 | Apr 28, 2026 |
| 67440388 | Cancel subscription / Auto-replenish | Closed | Normal |  Mohamed O'Keefe | — | Dr. Mandy McLaughlin | returns | 1d 4h | ●Responded | 3/5 | — | — | Apr 24, 2026 | Apr 28, 2026 | |
| 63561234 | Foundation match help | Closed | Normal |  Cordie Jaskolski | — | Vilma Gusikowski | — | 4h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 28, 2026 |