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Showing 10,451 - 10,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61092767 | Missing samples in order | Closed | Normal |  Dr. Salvatore Collins | — |  Julie Hodkiewicz | samples | 2h | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 27, 2025 | |
| 24499848 | Cancel order request | Closed | Urgent |  Rhett Ondricka DDS | — |  Vilma Gusikowski | Chat | wholesale | 2h | ●Responded | 10/11 | — | — | Jul 26, 2025 | Jul 27, 2025 |
| 07680975 | Loyalty points not posting | Closed | Normal |  Jason Kuhlman | — |  Mr. Eliza Gerhold IV | fragrance | 1h | ●Responded | 5/5 | — | — | Jul 22, 2025 | Jul 27, 2025 | |
| 97791503 | Gift card balance question | Closed | Low |  Terrance Gottlieb | — |  Garth Dooley | — | 1h | ●Responded | 2/5 | — | — | Jul 21, 2025 | Jul 27, 2025 | |
| 25282524 | Restock alert for backorder | Closed | High |  Amanda Raynor | — |  Kaela Friesen | fragrance | 23h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 | |
| 83701936 | Influencer code not working | Closed | Normal |  Fredrick Franey | — |  Mr. Skyla Trantow | Phone | vipdamaged | 8d 20h | ●Responded | 2/5 | — | — | Jul 17, 2025 | Jul 27, 2025 |
| 99077458 | Birthday gift not received | Closed | Normal |  Mr. Danika Bechtelar | — |  Eula McKenzie | refundreturns | 17h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 27, 2025 | |
| 01374337 | Question about product ingredients | Closed | Low |  Jeannette Bosco-Grimes | — |  Kip Schroeder IV | wholesale | 2d 14h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 27, 2025 | |
| 79985905 | Question about product ingredients | Closed | Low |  Eugene Reichert II | — |  Mr. Lonie Hudson | Chat | — | 1d 13h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 |
| 32525113 | Allergic reaction concern | Closed | Normal |  Estefania Donnelly | — | Eula McKenzie | Chat | damaged | 13h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 27, 2025 |
| 02584877 | BOPIS order cancelled at store | Closed | Normal |  Sydni Tremblay | — | Julie Hodkiewicz | app | 12h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 27, 2025 | |
| 67129503 | Price match request | Closed | Normal |  Lori Ruecker | — |  Miss Amber Hintz Sr. | Chat | — | 2d 11h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 27, 2025 |
| 86069174 | Pro discount enrollment | Closed | Normal |  Braden Hodkiewicz | — | Julie Hodkiewicz | gift-cardrefund | 10h | ●Responded | 10/11 | — | — | Jul 22, 2025 | Jul 27, 2025 | |
| 85528211 | Discount code not working | Closed | Normal |  Rosendo Shanahan | — |  Jacklyn Dare | Chat | fragranceappsamples | 8h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 26, 2025 |
| 80184665 | Price match request | Closed | Normal |  Lindsey Schultz | — |  Darryl Jacobi | damaged | 2d 8h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 26, 2025 | |
| 16499570 | BOPIS order cancelled at store | Closed | Normal |  Lorena Cremin Jr. | — | Vilma Gusikowski | fragranceinfluencer | 2d 7h | ●Responded | 3/5 | — | — | Jul 17, 2025 | Jul 26, 2025 | |
| 73793579 | Allergic reaction concern | Closed | High |  Joan Daugherty | — | Mr. Skyla Trantow | Chat | fragrance | 6h | ●Responded | 5/5 | — | — | Jul 23, 2025 | Jul 26, 2025 |
| 38097740 | App crashes at checkout | Closed | Low |  Ms. Lila Champlin | Verde Concierge | Mr. Lonie Hudson | Social | refund | 6h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 26, 2025 |
| 72193525 | Order arrived damaged | Closed | Normal |  Willard Ritchie | Marquee Events | Kaela Friesen | fragrancevipgift-card | 6h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 26, 2025 | |
| 16141771 | Allergic reaction concern | Closed | High |  Nora Schumm | — | Darryl Jacobi | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 26, 2025 |
| 23429021 | Influencer code not working | Closed | High |  Dr. Liam Waelchi | — |  Mr. Cade Senger | app | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 26, 2025 | |
| 34639726 | Pro discount enrollment | Closed | Normal |  Pam Carter | — | Garth Dooley | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 |
| 25849593 | Cancel subscription / Auto-replenish | Closed | High |  Kelly Reinger | — |  Chaz Renner | samples | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 | |
| 03401887 | Birthday gift not received | Closed | Low |  Tomasa Crooks | — |  Yazmin Jast | Chat | bopisdamaged | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 26, 2025 |
| 29752422 | Item authenticity concern | Closed | Normal |  Willard Torphy PhD | — |  Oscar O'Hara | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 26, 2025 |
| 42112700 | BOPIS pickup not ready | Closed | High |  Constance Jakubowski | — | Jacklyn Dare | samples | 5h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 26, 2025 | |
| 62495493 | Wholesale order question | Closed | Normal |  Rachel Reinger | — | Oscar O'Hara | gift-cardbopisreturns | 5h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 26, 2025 | |
| 61900256 | Pro discount enrollment | Closed | Normal |  Rachel Kling | — | Kip Schroeder IV | fragrancebopisshade-match | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 26, 2025 | |
| 60001974 | Cancel order request | Closed | Normal |  Kaleb Block | — | Darryl Jacobi | bopisrefundwholesale | 5h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 26, 2025 | |
| 49221182 | Cancel order request | Closed | Normal |  Milton Welch | — |  Dr. Mandy McLaughlin | returnsshippinggift-card | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 26, 2025 | |
| 66511265 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Elena Ritchie I | — | Kaela Friesen | loyaltydamaged | 5h | ●Responded | 10/11 | — | — | Jul 23, 2025 | Jul 26, 2025 | |
| 62983358 | Gift card balance question | Closed | High |  Todd Gorczany | — | Miss Amber Hintz Sr. | returnsloyaltyshade-match | 4h | ●Responded | 3/5 | — | — | Jul 24, 2025 | Jul 26, 2025 | |
| 10013492 | Wrong shade sent | Closed | Normal |  Marlin Gerhold | — |  Tommy Kuvalis | Chat | damaged | 4h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 |
| 96402757 | BOPIS order cancelled at store | Closed | Normal |  Mr. Kent Feeney | — | Chaz Renner | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 |
| 65917672 | App crashes at checkout | Closed | High |  Shelia Franecki | — | Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 26, 2025 | |
| 25818655 | Return after 30-day window | Closed | Urgent |  Kody Kling | — | Darryl Jacobi | wholesalefragrance | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 | |
| 11656621 | Missing items in shipment | Closed | Normal |  Blaze Greenfelder | — | Eula McKenzie | influencerwholesalegift-card | 3h | ●Responded | 4/5 | — | — | Jul 22, 2025 | Jul 26, 2025 | |
| 40533373 | Wrong shade sent | Closed | High |  Krystal Pollich | — | Oscar O'Hara | Phone | vip | 3h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 26, 2025 |
| 99164331 | Restock alert for backorder | Closed | Normal |  Shirley Cartwright | — | Vilma Gusikowski | — | 2h | ●Responded | 5/5 | — | — | Jul 24, 2025 | Jul 26, 2025 | |
| 50723811 | Cancel order request | Closed | Normal |  Noemie Rippin DVM | — | Yazmin Jast | Social | bopisinfluencervip | 2h | ⊘Not fired | — | — | — | Jul 25, 2025 | Jul 26, 2025 |
| 20193740 | Foundation match help | Closed | Normal |  Floyd Huels | — | Jacklyn Dare | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 26, 2025 |
| 72242038 | Price match request | Closed | Low |  Max Halvorson | — | Oscar O'Hara | Chat | — | 1h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 26, 2025 |
| 90621589 | Missing samples in order | Closed | Normal |  Mr. Luis Kuhn | — | Kaela Friesen | Social | appshipping | 3d 1h | ⊘Not fired | — | — | — | Jul 16, 2025 | Jul 26, 2025 |
| 64213869 | Price match request | Closed | Normal |  Mr. Taylor Rogahn | — | Mr. Eliza Gerhold IV | Phone | refundfragrance | 1h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 26, 2025 |
| 01697756 | Return after 30-day window | Closed | Low |  Mack Boyer | — |  Lily Raynor | shade-matchapp | 1h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 26, 2025 | |
| 79300438 | Order arrived damaged | Closed | High |  Lessie Parker | — | Yazmin Jast | Chat | shade-matchgift-cardshipping | 1h | ●Responded | 5/5 | — | — | Jul 20, 2025 | Jul 26, 2025 |
| 95757707 | Influencer code not working | Closed | Normal |  Marilou Larson | — | Tommy Kuvalis | appinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 26, 2025 | |
| 12150729 | Lost package follow-up | Closed | Normal |  Frederick Reynolds | — |  Katrina Johns | fragranceshipping | 1h | ●Responded | 3/5 | — | — | Jul 24, 2025 | Jul 26, 2025 | |
| 96447521 | Discount code not working | Closed | Low |  Kian Mayer DDS | — | Yazmin Jast | influencershippingshade-match | 3d 22h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 26, 2025 | |
| 25828372 | BOPIS pickup not ready | Closed | Urgent |  Miss Nettie Muller | — | Jacklyn Dare | influencerappvip | 22h | ●Responded | 10/11 | — | — | Jul 19, 2025 | Jul 26, 2025 |