TicketsAll tickets
Showing 10,901 - 10,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07154126 | Price match request | Closed | Low |  Geraldine Bahringer | — |  Amely Pacocha | — | 1d 14h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 14, 2025 | |
| 62531921 | Missing samples in order | Closed | Normal |  Ms. Zoey Feeney | — |  Tommy Kuvalis | Phone | fragrancevip | 14h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 14, 2025 |
| 04266481 | Pro discount enrollment | Closed | Normal |  Penelope Kautzer DVM | Highland Apothecary Co |  Miss Amber Hintz Sr. | Phone | — | 11h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 14, 2025 |
| 73590392 | App crashes at checkout | Closed | Normal |  Georgia Bartoletti | — |  Jacklyn Dare | gift-card | 10h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 14, 2025 | |
| 32400193 | Pro discount enrollment | Closed | Urgent |  Jefferey Casper | — |  Faith Hilll | apprefund | 10h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 14, 2025 | |
| 31499223 | Shipping cost question | Closed | High |  Nathan Schuster | — | Faith Hilll | samplesloyaltybopis | 9h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 13, 2025 | |
| 31705591 | Insider tier issue | Closed | High |  Jack Purdy | — |  Mr. Skyla Trantow | app | 8h | ⊘Not fired | — | — | — | Jul 9, 2025 | Jul 13, 2025 | |
| 83329466 | Order arrived damaged | Closed | Normal |  Miss Christop Grimes | — | Mr. Skyla Trantow | Social | vip | 8h | ⊘Not fired | — | — | — | Jul 9, 2025 | Jul 13, 2025 |
| 69999895 | Question about product ingredients | Closed | Normal |  Vernon Greenholt | — |  Lily Raynor | gift-cardsamples | 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 22561747 | Discount code not working | Closed | Normal |  Tara Bogan | — |  Katrina Johns | — | 6h | ⊘Not fired | — | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 30436562 | Klarna / Afterpay split issue | Closed | Low |  Arnaldo Beatty | — |  Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 13, 2025 | |
| 57339917 | Birthday gift not received | Closed | Low |  Darien Stiedemann | — | Katrina Johns | — | 6h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 10443861 | Discount code not working | Closed | Low |  Chelsie Reinger | — |  Yazmin Jast | Social | — | 6h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 13, 2025 |
| 67805852 | Gift card balance question | Closed | Normal |  Pam Rau | — |  Mr. Cade Senger | Chat | bopisreturns | 6h | ●Responded | 4/5 | — | — | Jul 8, 2025 | Jul 13, 2025 |
| 83163624 | Store experience feedback | Closed | Normal |  Kimberly Tremblay | — | Katrina Johns | — | 5h | ⊘Not fired | — | — | — | Jul 7, 2025 | Jul 13, 2025 | |
| 24004621 | Gift card balance question | Closed | Normal |  Nathaniel Quigley-Ziemann | — | Mr. Skyla Trantow | damagedreturnsinfluencer | 5h | ●Responded | 10/11 | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 27575729 | Refund not received | Closed | Normal |  Mr. Kent Feeney | — |  Eula McKenzie | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 13, 2025 | |
| 68672852 | Pro discount enrollment | Closed | Normal |  Connie Wuckert | — |  Leonard Waters-Howell | loyaltywholesale | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 13, 2025 | |
| 97206614 | Return after 30-day window | Closed | Normal |  Kristopher Rogahn | — | Miss Amber Hintz Sr. | shade-matchreturnswholesale | 3h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 13, 2025 | |
| 83215204 | App login problem | Closed | Normal |  Dr. Reece Gusikowski | — | Tommy Kuvalis | loyaltysamples | 3h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 13, 2025 | |
| 31863281 | Missing items in shipment | Closed | Normal |  Robb Schoen | — |  Dr. Mandy McLaughlin | Social | — | 3h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 13, 2025 |
| 38932208 | Where is my order? | Closed | Normal |  Stuart Zieme | — |  Darryl Jacobi | Chat | bopisapp | 2h | ●Responded | 7/11 | — | — | Jul 10, 2025 | Jul 13, 2025 |
| 10365726 | Restock alert for backorder | Closed | Normal |  Kayleigh D'Amore | Studio Eleven |  Kaela Friesen | app | 2h | ●Responded | 4/5 | — | — | Jul 9, 2025 | Jul 13, 2025 | |
| 30065863 | Order arrived damaged | Closed | Low |  Gabriel Crona | — | Lily Raynor | shippingshade-matchreturns | 2h | ⊘Not fired | — | — | — | Jul 10, 2025 | Jul 13, 2025 | |
| 43370181 | Loyalty points not posting | Closed | Normal |  Dr. Helmer Daniel | — | Amely Pacocha | Chat | — | 2h | ●Responded | 2/5 | — | — | Jul 7, 2025 | Jul 13, 2025 |
| 51261741 | Order arrived damaged | Closed | Low |  Chyna Langworth | — |  Steve O'Conner | Phone | vipwholesalefragrance | 1h | ●Responded | 4/5 | — | — | Jul 10, 2025 | Jul 13, 2025 |
| 61033812 | Restock alert for backorder | Closed | Normal |  Daniel Miller | — | Jacklyn Dare | Phone | loyalty | 1h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 13, 2025 |
| 27487136 | Foundation match help | Closed | Normal |  Blaze Greenfelder | — | Jacklyn Dare | Chat | bopisdamaged | 1d | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 13, 2025 |
| 81464826 | Insider tier issue | Closed | Normal |  Patti Monahan | Verde Concierge | Amely Pacocha | Chat | — | 23h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 13, 2025 |
| 22466030 | BOPIS order cancelled at store | Closed | Normal |  Antonio Koss Sr. | — | Darryl Jacobi | gift-card | 21h | ○Sent, no reply | — | — | — | Jul 6, 2025 | Jul 13, 2025 | |
| 96650490 | Address change after shipping | Closed | Low |  Trever Durgan | — | Dr. Mandy McLaughlin | Phone | influencerloyalty | 2d 19h | ●Responded | 1/5 | — | — | Jul 4, 2025 | Jul 13, 2025 |
| 72856899 | App login problem | Closed | Normal |  Terence Schiller | — |  Julie Hodkiewicz | bopis | 19h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 13, 2025 | |
| 58120210 | Discount code not working | Closed | Low |  Arnulfo Ritchie | — | Tommy Kuvalis | — | 19h | ⊘Not fired | — | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 09234072 | BOPIS order cancelled at store | Closed | Normal |  Jordi Kertzmann | — | Tommy Kuvalis | shippingsamples | 16h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 13, 2025 | |
| 30388851 | BOPIS order cancelled at store | Closed | High |  Amira Howe | — |  Mr. Eliza Gerhold IV | Chat | refund | 15h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 13, 2025 |
| 36624402 | App login problem | Closed | Low |  Sadie Littel | — | Darryl Jacobi | Phone | loyaltywholesalebopis | 14h | ●Responded | 4/5 | — | — | Jul 10, 2025 | Jul 13, 2025 |
| 23568813 | Where is my order? | Closed | Normal |  Faye Beier | — | Amely Pacocha | vipbopis | 2d 12h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 13, 2025 | |
| 89323333 | Foundation match help | Closed | Normal |  Melanie Schmidt II | — | Jacklyn Dare | Chat | — | 12h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 13, 2025 |
| 05288372 | Influencer code not working | Closed | Normal |  Ms. Derick Bergstrom | — | Kip Schroeder IV | — | 12h | ●Responded | 5/5 | — | — | Jul 7, 2025 | Jul 13, 2025 | |
| 40531475 | Missing samples in order | Closed | Normal |  Tricia Kunde IV | — | Steve O'Conner | Chat | fragranceshade-matchgift-card | 9h | ○Sent, no reply | — | — | — | Jul 6, 2025 | Jul 12, 2025 |
| 05812242 | Where is my order? | Closed | Normal |  Erik Gibson | — |  Chaz Renner | Chat | appinfluencer | 1d 8h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 12, 2025 |
| 02991175 | Store experience feedback | Closed | Low |  Gertrude Larson | — | Katrina Johns | Phone | — | 1d 6h | ●Responded | 4/5 | — | — | Jul 6, 2025 | Jul 12, 2025 |
| 21959970 | Question about product ingredients | Closed | High | Faye Beier | — | Faith Hilll | appwholesale | 1d 6h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 12, 2025 | |
| 80917720 | Birthday gift not received | Closed | Normal |  Rogelio Medhurst | — | Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 12, 2025 | |
| 48691365 | Restock alert for backorder | Closed | Low |  Tara DuBuque | — | Mr. Skyla Trantow | Phone | samplesdamaged | 6h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 12, 2025 |
| 94064455 | Restock alert for backorder | Closed | Normal |  Dan Dooley | — | Mr. Eliza Gerhold IV | Phone | — | 5h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 12, 2025 |
| 26507252 | Insider tier issue | Closed | Low |  Robyn Price | — | Julie Hodkiewicz | gift-cardinfluencerbopis | 5h | ●Responded | 4/5 | — | — | Jul 8, 2025 | Jul 12, 2025 | |
| 13499774 | Question about product ingredients | Closed | Normal |  Mr. Jerry Murazik | — |  Garth Dooley | Chat | damagedwholesale | 5h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 12, 2025 |
| 75625303 | Allergic reaction concern | Closed | Normal |  Mandy Nader | — | Faith Hilll | Chat | gift-carddamaged | 1d 5h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 12, 2025 |
| 16395812 | Influencer code not working | Closed | Low |  Carlton Hoeger | — | Amely Pacocha | Phone | loyaltyrefundsamples | 4h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 12, 2025 |