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Showing 11,051 - 11,100 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84555757 | Shipping cost question | Closed | Normal |  Clark Gulgowski-Altenwerth | — |  Tommy Kuvalis | — | 11h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 10, 2025 | |
| 71554740 | Cancel subscription / Auto-replenish | Closed | Low |  Kraig Barrows DDS | — |  Mr. Skyla Trantow | Chat | — | 2d 11h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 10, 2025 |
| 11329177 | Return after 30-day window | Closed | High |  Jeannette Hessel | — |  Julie Hodkiewicz | shade-matchdamaged | 1d 8h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 9, 2025 | |
| 60776458 | Wrong shade sent | Closed | Low |  Kristopher Rogahn | — |  Chaz Renner | Chat | — | 8h | ●Responded | 10/11 | — | — | Jul 2, 2025 | Jul 9, 2025 |
| 63858635 | Birthday gift not received | Closed | Normal |  Dashawn Hintz | — |  Mr. Cade Senger | shippingsamplesshade-match | 1d 8h | ⊘Not fired | — | — | — | Jul 3, 2025 | Jul 9, 2025 | |
| 64680292 | App crashes at checkout | Closed | Low |  Dominick Schuster | — |  Darryl Jacobi | Phone | samples | 6h | ●Responded | 5/5 | — | — | Jul 7, 2025 | Jul 9, 2025 |
| 35185801 | Insider tier issue | Closed | Urgent |  Cathy Rempel | Studio Eleven | Tommy Kuvalis | — | 5h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 9, 2025 | |
| 33917120 | Restock alert for backorder | Closed | Normal |  Janet Lynch | — |  Jacklyn Dare | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 9, 2025 |
| 66916069 | Return after 30-day window | Closed | Normal |  Noel Stracke | — |  Eula McKenzie | influencer | 4h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 9, 2025 | |
| 14760325 | Where is my order? | Closed | Normal |  Dr. Mamie Shields | — |  Amely Pacocha | — | 4h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 9, 2025 | |
| 49143718 | Shipping cost question | Closed | Normal |  Michael Raynor | — | Eula McKenzie | returns | 4h | ●Responded | 2/5 | — | — | Jul 8, 2025 | Jul 9, 2025 | |
| 39354469 | Missing items in shipment | Closed | Normal |  Bennie Shields | — | Jacklyn Dare | loyaltyvip | 4h | ●Responded | 4/5 | — | — | Jul 2, 2025 | Jul 9, 2025 | |
| 22634631 | Missing samples in order | Closed | High |  Jazlyn Bosco | — | Jacklyn Dare | Phone | — | 4h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 9, 2025 |
| 55038403 | Order arrived damaged | Closed | High |  Tracey Gusikowski | — | Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 9, 2025 | |
| 25864825 | Where is my order? | Closed | Normal |  Cletus McCullough | — |  Ignatius Cummerata | Social | — | 1d 4h | ⊘Not fired | — | — | — | Jul 7, 2025 | Jul 9, 2025 |
| 05136211 | Shipping cost question | Closed | Low |  Grant Johns | — |  Katrina Johns | Chat | bopisfragrance | 3h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 9, 2025 |
| 92673557 | App crashes at checkout | Closed | Normal |  Jessyca Balistreri | — | Mr. Cade Senger | refundfragrance | 3h | ●Responded | 1/5 | — | — | Jul 5, 2025 | Jul 9, 2025 | |
| 61232839 | BOPIS order cancelled at store | Closed | Low |  Omer Hirthe | — | Katrina Johns | Phone | — | 3h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 9, 2025 |
| 76475027 | Question about product ingredients | Closed | High |  Ellen Bauch PhD | — |  Lily Raynor | gift-cardinfluencer | 2h | ●Responded | 4/5 | — | — | Jul 6, 2025 | Jul 9, 2025 | |
| 18145675 | Loyalty points not posting | Closed | Normal |  Elnora Yundt | — |  Yazmin Jast | Chat | shade-matchrefundfragrance | 2h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 9, 2025 |
| 35677415 | Wholesale order question | Closed | Low |  Savanna Breitenberg | — |  Miss Amber Hintz Sr. | influencergift-card | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 9, 2025 | |
| 38542312 | Pro discount enrollment | Closed | High |  Mrs. Penny Muller-Howell | — | Chaz Renner | shippingbopis | 1h | ⊘Not fired | — | — | — | Jul 7, 2025 | Jul 9, 2025 | |
| 45537919 | Where is my order? | Closed | Normal |  Britney Kilback-Bartell | — | Chaz Renner | Chat | wholesaleshade-matchrefund | 1h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 9, 2025 |
| 69801973 | BOPIS order cancelled at store | Closed | Urgent |  Oliver Dibbert | — | Yazmin Jast | Phone | — | 1h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 9, 2025 |
| 24442008 | Wholesale order question | Closed | Normal |  Mattie Bahringer | — |  Garth Dooley | appgift-card | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 9, 2025 | |
| 09615653 | Cancel order request | Closed | Normal | Dominick Schuster | — | Yazmin Jast | shippingloyaltyshade-match | 20h | ⊘Not fired | — | — | — | Jul 6, 2025 | Jul 9, 2025 | |
| 63327264 | Return after 30-day window | Closed | Low |  Yolanda Barton | — |  Mr. Lonie Hudson | bopisappreturns | 19h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 9, 2025 | |
| 83498462 | Influencer code not working | Closed | Low |  Phyllis Bartell | — | Katrina Johns | — | 3d 19h | ⊘Not fired | — | — | — | Jul 2, 2025 | Jul 9, 2025 | |
| 51214305 | BOPIS pickup not ready | Closed | Low |  Mr. Stephan Lind IV | — |  Dr. Mandy McLaughlin | — | 18h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 9, 2025 | |
| 35683619 | Wholesale order question | Closed | High |  Mr. Raul Doyle | — |  Oscar O'Hara | Phone | — | 17h | ●Responded | 1/5 | — | — | Jul 4, 2025 | Jul 9, 2025 |
| 51908123 | Address change after shipping | Closed | High |  Florida Hammes | — | Oscar O'Hara | Phone | — | 1d 15h | ●Responded | 2/5 | — | — | Jul 4, 2025 | Jul 9, 2025 |
| 59675217 | Missing items in shipment | Closed | Low |  Adella Shanahan | — | Mr. Lonie Hudson | fragrance | 15h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 9, 2025 | |
| 23128393 | Klarna / Afterpay split issue | Closed | Low |  Jordan Gerlach | — |  Faith Hilll | damaged | 1d 13h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 9, 2025 | |
| 37409601 | BOPIS pickup not ready | Closed | Normal |  Andrew Dare | — | Julie Hodkiewicz | vipinfluencerdamaged | 12h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 9, 2025 | |
| 07577484 | Missing samples in order | Closed | Normal |  Amanda Raynor | — | Amely Pacocha | Chat | returnsshipping | 11h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 9, 2025 |
| 38565182 | Pro discount enrollment | Closed | Normal |  Lavada Blick PhD | — | Mr. Skyla Trantow | Chat | app | 7h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 8, 2025 |
| 09976937 | BOPIS order cancelled at store | Closed | Normal |  Tasha Cartwright II | — | Mr. Lonie Hudson | Chat | — | 5h | ●Responded | 10/11 | — | — | Jul 4, 2025 | Jul 8, 2025 |
| 41610192 | Loyalty points not posting | Closed | High |  Jett Wolff | — | Mr. Skyla Trantow | app | 5h | ○Sent, no reply | — | — | — | Jul 6, 2025 | Jul 8, 2025 | |
| 45271356 | Insider tier issue | Closed | High |  Mr. Danny Stiedemann | — | Yazmin Jast | Chat | — | 5h | ●Responded | 2/5 | — | — | Jul 2, 2025 | Jul 8, 2025 |
| 17267680 | Where is my order? | Closed | Urgent |  Wanda Huels Jr. | — | Garth Dooley | Chat | appbopisvip | 5h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 8, 2025 |
| 97756748 | Order arrived damaged | Closed | Low |  Alisa Ward | — | Jacklyn Dare | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 8, 2025 |
| 38691681 | Wrong shade sent | Closed | Low |  Mr. Elvie Block | — | Eula McKenzie | refund | 5h | ⊘Not fired | — | — | — | Jul 4, 2025 | Jul 8, 2025 | |
| 28664567 | Insider tier issue | Closed | Normal |  Carlos Beer | — |  Steve O'Conner | Chat | returnsvip | 4h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 8, 2025 |
| 25017165 | Influencer code not working | Closed | Normal |  Devonte Nolan Sr. | — | Mr. Lonie Hudson | refund | 2h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 8, 2025 | |
| 18601970 | Cancel order request | Closed | Normal |  Cory Hills MD | — |  Mr. Eliza Gerhold IV | gift-cardrefundshipping | 2h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 8, 2025 | |
| 51991781 | Return after 30-day window | Closed | Normal |  Ms. Sally Pfeffer | — |  Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 8, 2025 |
| 81417362 | Missing items in shipment | Closed | Normal |  Mr. Lucious Heidenreich | — | Julie Hodkiewicz | — | 1d | ●Responded | 5/5 | — | — | Jul 4, 2025 | Jul 8, 2025 | |
| 01852420 | Lost package follow-up | Closed | Low |  Marlee Block | — | Chaz Renner | shippingloyalty | 22h | ⊘Not fired | — | — | — | Jul 6, 2025 | Jul 8, 2025 | |
| 18214561 | BOPIS order cancelled at store | Closed | Normal |  Ernesto Keeling | — | Amely Pacocha | — | 2d 20h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 8, 2025 | |
| 03928432 | BOPIS order cancelled at store | Closed | Low |  Frederick Reynolds | — | Mr. Cade Senger | damagedappgift-card | 20h | ●Responded | 4/5 | — | — | Jul 2, 2025 | Jul 8, 2025 |